password recovery

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought al… (read more)

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought all my passwords etc were safe and that I could recover them on my new machine once I had loaded Firefox, but passwords do not appear in the privacy and security section. Can I get all my old info back please and if so how? Many thanks Michele

Asked by the2m.wise 3 hours ago

Video playging

Hello Team, I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs". even … (read more)

Hello Team,

I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs".

even I am able to playing video in any website. and i have already applied this command is "sudo apt install ubuntu-restricted-extras". and after that i am getting this popup.

FYI I am using "Ubuntu 20.04.4 LTS".

Thanks & Regards

Asked by neelkhamar73 15 hours ago

Last reply by cor-el 14 hours ago

Is there is list of file formats that have changed, and with which versions?

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading ema… (read more)

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading emails (the laptop was always set to leave them on the server), and go traveling. When I returned and turned my regular email machine back on, turn the "leave on server" off, and download all the emails to it.

The COVID break from traveling meant that some file formats had changed. When I tried to load the v78 profile from my desktop to v68 on the laptop, I got a lot of errors, and went on to do other chores. Now I've come back to this issue and decided to just load v 102 to my laptop. I want to be able to load all those emails and the address book. Does v 102 read earlier versions of files, and which ones? I have a large volume of emails that I want to load, review, and then archive about 99% of them. I really need to retrieve the address books, get rid of duplicates and dead addresses, and then save about 85% of them a vcards before deleting them from the address book.

It would really help to have a list of the files that changed with each version, so that we can see what files we need to look for.

I'm hoping that 102 will convert all previous formats, and if not, I can have a list so I can migrate these v 68 files to 102 when it imports them.

Running Win10 21H1.

Asked by ffs1 1 day ago

Last reply by cor-el 15 hours ago

snap firefox packages for Ubuntu Core 22.

1. How to install and run Firefox browser in ubuntu Core 22? As My experiment Firefox has the snap package. But it has the dependency its works in Ubuntu 22 Desktop Edit… (read more)

1. How to install and run Firefox browser in ubuntu Core 22? As My experiment Firefox has the snap package. But it has the dependency its works in Ubuntu 22 Desktop Edition.

I need the support/guidance to install and run Firefox in Ubuntu Core 22.

Asked by CheAnandKri 1 week ago

Last reply by CheAnandKri 22 hours ago

can't no longer download files, pdf etc.

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files. T… (read more)

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files.

Thank for your support. Peter

Asked by info7277 20 hours ago

Last reply by jscher2000 - Support Volunteer 19 hours ago

Firefox no longer allows offline installation

I am trying to install Firefox offline. I know you use to be able to do this but I don’t it is possible anymore. I am on windows 10 and every time I try to install it jus… (read more)

I am trying to install Firefox offline. I know you use to be able to do this but I don’t it is possible anymore. I am on windows 10 and every time I try to install it just throws this error (see attachment). And when I reconnect Wi-Fi or Ethernet the installer works.

Asked by tylerkezer 2 days ago

Last reply by James 1 day ago

Firefox and Windows 11

I have tried for several days to download Firefox to my new Lenovo 64 bit windows 11 laptop with no success. I get a message Install not completed because VCRuntime 140.… (read more)

I have tried for several days to download Firefox to my new Lenovo 64 bit windows 11 laptop with no success. I get a message Install not completed because VCRuntime 140.dll can't be found.

I have tried installing both 32 and 64 bit direct to the correct folders but Firefox still can't find them.

Also when uninstalling Firefox it does not complete unless I reboot first, when doing so it shows Firefox as preventing the reboot unless I ignore it.

Any help greatly appreciated.

jon

Asked by Jon 3 days ago

Last reply by TyDraniu 3 days ago

Importing data from another browser

I'd like to import my Seamonkey profile data to Firefox, but Firefox doesn't recognize Seamonkey or its data. How can I do this? I'd like to keep my Firefox data synced t… (read more)

I'd like to import my Seamonkey profile data to Firefox, but Firefox doesn't recognize Seamonkey or its data. How can I do this? I'd like to keep my Firefox data synced to Seamonkey, and maybe synced the other way too. And I'd like Thunderbird to be able to sync to the Seamonkey email data too, for what it's worth. I thought the importing of data when Firefox starts would take care of importing SM data but it doesn't. Are there any commandline options for running Firefox that would get the importing done? I sure don't want to mess around with a huge html bookmarks file and there's other data in Seamonkey besides bookmarks that should be imported too. Help!

Asked by democritus7 3 days ago

Last reply by Terry 3 days ago

Bookmarks and History Gone

I need an human support person to deal with my missing bookmarks and history. Please have someone contact me ASAP. I have sent several messages to your support people wit… (read more)

I need an human support person to deal with my missing bookmarks and history.

Please have someone contact me ASAP. I have sent several messages to your support people with no response.


Claude39

Asked by claude39 3 days ago

Last reply by Paul 3 days ago

>:( I updated Firefox and lost EVERYTHING

NOTHING MIGRATED. I downloaded the latest Firefox because nothing was working on previous versions, obviously. I tried to see if the updated version would migrate all of… (read more)

NOTHING MIGRATED. I downloaded the latest Firefox because nothing was working on previous versions, obviously. I tried to see if the updated version would migrate all of my tabs and bookmarks. It even showed me how to access them after I updated it! EVERY TIME I opened the tab of the downloaded new version it was clear that my information from the older versions had not migrated over. I had kept the version with my tabs and bookmarks open to check, just in case.

Then I thought, well, maybe I just need to reboot my computer as a whole.

So I did that.

Guess what?

ALL OF MY BOOKMARKS AND TABS ARE GONE. This is my work computer and I had a significant amount of information I was using. Gone.

HELP! Thank you JenB

Asked by browniejen 5 days ago

Last reply by Terry 4 days ago

How do I dump this last horrible upgrade?

This last upgrade on Aug 1st has completely screwed up my browser. My zoom is now insane, requiring shrinks that ruin boxes and other web objects. Half of my menu is gone… (read more)

This last upgrade on Aug 1st has completely screwed up my browser. My zoom is now insane, requiring shrinks that ruin boxes and other web objects. Half of my menu is gone. Never seen a worse browser disaster. How do I reverse this upgrade? Thanks for your time.

Asked by iliveinmyinbox101 5 days ago

Last reply by iliveinmyinbox101 5 days ago

firefox-104.0b6 has the error while loading shared libraries: libatomic.so.1 error

firefox-104.0b6 has the "......error while loading shared libraries: libatomic.so.1" error on recent debian versions/current stable kernels Debian 5.10.28. firefox-102 a… (read more)

firefox-104.0b6 has the "......error while loading shared libraries: libatomic.so.1" error on recent debian versions/current stable kernels Debian 5.10.28.


firefox-102 and 103 got rid of this error but about a two years ago the newest ff developer editions had this problem also.

Asked by x0digi 5 days ago

i need to talk with someone please

I have been using Firefox now for 8 years with out a problem but now I have one. I have Norton's antivirus and the last 7 scans I have done Norton's had found and quarant… (read more)

I have been using Firefox now for 8 years with out a problem but now I have one. I have Norton's antivirus and the last 7 scans I have done Norton's had found and quarantined the Trojan Horse virus found in the Firefox program. I have uninstalled Firefox and re installed with a fresh re-load but after 1 day the virus was back in the Firefox program. I really want to use Firefox and am respectfully requesting someone help me re install the program please. I have attached a screen shot for you. Thank you in advance. Bernie. [removed phone# from public] Well this on does not say trojan horse put the last 7 did.

Asked by pdbr10 6 days ago

Last reply by James 5 days ago

Firefox open create a Palemoon folder when I open it

Hi I'm coming from Palemoon browser and I had imported my profile from i there is few years All work good excepted each time I open Firefox a folder named "Palemoon" is … (read more)

Hi

I'm coming from Palemoon browser and I had imported my profile from i there is few years

All work good excepted each time I open Firefox a folder named "Palemoon" is created ...

I have to edit some config file to delete this but where and how this is my quation ...

Thanks

Asked by mike 5 days ago

Last reply by mike 5 days ago

Unable to uninstall very ole version of Firefox which may be interfering with a new download

Yesterday Firefox worked great. Today I failed to launch. I tried reinstalling it. If installed correctly but fails to launch. I thought I would try a clean install b… (read more)

Yesterday Firefox worked great. Today I failed to launch. I tried reinstalling it. If installed correctly but fails to launch. I thought I would try a clean install by first deleting all previously installed versions. One very old version "Mozilla Firefox 62.0.3 (x64 en US) fails to uninstall. Any Ideas on How to delete that file?

Asked by davidlabuda 5 days ago

Last reply by cor-el 5 days ago