Firefox Community Forum

After creating yesterday a new Folder, today is not in the Bookmarks under the Star. Under three bars, Bookmarks, Manage bookmarks it shows there the web pages I put there yesterday. What is going on?

I lost my bookmarks and toolbar and cannot save any new bookmarks. I found the backup for the bookmarks but I am unable to restore. I also cannot find my profile file either. What can I do?

The latest Firefox update installed itself upon opening Firefox. It did not include my personalization. Specifically: - The color scheme was changed to from white to purple making the screens hard to read. - The right side window that had my bookmarks sorted into folders has disappeared. So, how do I get my color scheme and book marks menu back?

Firefox fait ses recherches en allemand sur mon ordinateur, alors que j'ai déjà plusieurs fois indiqué dans les paramètres que je voulais des recherches en français. Et rien ne change. Comment dois-je procéder pour changer ça?

When trying to set Firefox to open a file on Windows 11, it is overwritten by Firefox Nightly. I have both branches installed.

This is how it goes when attempting to set Firefox as a default application in my machine:

1. "Apps > Default Apps"
2. .mp4 (for example)
3. click the button below that displays the current default application
4. Firefox Nightly appears in this menu
5. "Choose an app on your PC"
6. "C:\Program Files\Mozilla Firefox" ... "firefox.exe" ... "Open"
7. Firefox Nightly remains in this menu

I cannot get Firefox to appear as an available app in this menu. The only workaround, although inconvenient, is to drag and drop files straight into Firefox.

Any help would be much appreciated. Thanks.

I already have Firefox on my laptop and via Mozilla I was asked again to install Firefox. Furthermore I always got the question that I should use it as standard browser. I have no idea what else should I do in that case. If I would install again Firefox, I will lose all the paid apps which run already on the current version. So I am really very confused about the characteristics of this Firefox installation and the strange requests by Mozilla to install Firefox.

I would be delighted if you could me support with checks to find out about the nature of the current Firefox installation or a simple de- and reinstallation instruction of Firefox (and keeping the paid apps like Ad Blocker...).

Thank you in advance for your feedback

Rosemarie

Hi Team,

I am having issues logging in to my Firefox account to sync the browser.

"This profile was previously synced to a different account

To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using [email removed]@aftc.co, create a new profile."

Recently I've had this issue (on reddit) where after I expand a video in the feed, and start scrolling, all the visuals freeze.

I know it's only the visuals, because I can still interact with the website (usually unexpand the video, or pause it) with the image still frozen and audio still playing.

I can fix it by tabbing firefox down, and then up again. While researching I found the profiler, and finally managed to capture the moment it happened.

I'm no stranger to technical stuff but it's a loooot of data to process, I did a "clean" profile recording as well where I did the same action and where it didn't freeze, and I can't really make heads or tails out of what the issue is.

The recording managed to capture the phenomenon and I only clicked twice during that period, to expand two reddit expando videos, the second one is what caused the issue when scrolling. The only thing I see is a spike in memory usage

Not sure if I can (or should) upload the profile recording here or what, but it's been bugging me a lot.

It's pretty tricky to replicate because it seems to be random when and what triggers it, even expanding the same videos doesn't replicate it. Sometimes I go days without it happening, sometimes it happens 6 times in a single session.

I've added some screenshots of various views of the profiler/stack data.

I have an Nvidia RTX 5070ti GPU, hardware acceleration is on, AMD Ryzen 7 9800X3D processor.

I think I might have enabled some rendering settings in about:config, maybe it's related to that but I don't remember exactly what.

Maybe it's due to some windows "game optimisation" or the GPU and CPU-GPU fighting?

I have no problems watching videos while playing games or anything though.

If synchronisation works bidirectional - does that mean that all bookmarks vanish on all added computers when they are erased from one of them? Can and should one define one of the computers as the one from which the installations should be preserved?

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

При нажатии на ссылки некоторых сайтов выходит страница с адресом, но содержимое пустое либо белый экран окна, либо черный, в зависимости от сайта, ничего не смогла понять, другие сайты открываются отлично. Например notion открывает черной страницей, мой газ https://мойгаз.смородина.онлайн/ открывает белым, mail.ru открывает но дальше все письма внутри начинает открывать чистыми вкладками. И это происходит не зависимо от того включен VPN или нет, загружает одинаково, произошло сегодня после перезагрузки компьютера. Сайты рабочие, проверено с этого же компьютера но другими браузерами. Как решить проблему? Это малая часть сайтов которые не работают.

With dailyexpress.co.uk using Firefox there are two pop ups. One is breaking news on each page using right links and the other is a subscribe to read any of the site, which is recent but prevents reading the site. This does not happen using Microsoft Edge.

the clear option on search bar is not working i troubleshoot , restart and even reinstall the Firefox but it is not working . All other options like microphone camera all are working except clear option