Firefox Community Forum

Is anyone else having issues with some pages refusing to load over the last few days. My Gmail account and my Bank of America page became intermittent over the last few days and now simply refuse to load. Both readily load on my Android phone and also load on the computer in question with Microsoft Edge. Has there been an update I missed or any other issue with such pages suddenly becoming incompatible with Firefox?

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with Chrome.

I used to have an occasional sound problem with FF, usually felt when YT clips could not be heard any more. I mean to remember that it could be fixed (until next time) by restarting the file explorer somewhere in Task Manager - not a convincing solution but one I could live with.

Today, there's a new situation. Again, trigger was the missing YT sound in FF - not in fx Edge, and that the Task Manager trick didn't work (or maybe I restarted the file manager in the wrong tab?). Looking for a solution, I happened to see that the YT mute function in the FF tabs seems to be gone. However, other sounds are affected likewise. Also, I can't see them in Edge either. After various restarts (or maybe something else I did, instigated by the various instructions I found?), the sound is back.

However, while continuing to pursue possible solutions, I also happened to find that my browser is being 'administered by my organisation' - what ever that means (see two annexes). Who did that? I would say, this is not something I did, I would prefer to see it gone. But how? Will the other browsers (which I keep as a spare, and that I'm hardly familiar with) be likewise affected?

This is an equation with too many unknowns for my limited knowledge, are such effects known? Would there be an approved way-out for it?

PS I have checked https://support.mozilla.org/bm/questions/1412934 especially the message posted by lazizakhmedov1014, and do not see this to apply to me - short of a reinstall - FYI

When I send an article using the blue plus button and choose gmail my display name is my wife's rather than my own. This doesn't happen if I use Chrome. Since I prefer Firefox I would like to know how to fix this.

I am trying to sign-in to a site we use and when you hot sign-in the page goes blank white??

The site works on Microsoft Edge so I know its noit the site.

Please advise.

Hi,

Recently, almost overnight I am struggling to get any websites to load and have to use another browser for this. Is there any fix you can help with? Websites work in safari but not firefox.

Anthony

Computer laptop PC reset to factory Windows 7 professional. Firefox reinstalled. All internet activities are running very well fast. The only exception is slot games which are running extremely slow in contrast to everything else. Can anyone help please?

Firefox is not letting me access my Windows or Microsoft account. (using WIndows 11) The login popup is asking for School or Work email, which is not applicable to me. I input my usual login information and Microsoft pop-up says account does not exist. When I login to Windows, using a different desktop (Windows 10), I do not have login in issues.

What is the browser setting that needs to be updated.

I cannot load certain webpages including gmail and various others frequently used suddenly without any changes made on my end. It just doesnt finish loading the page but I can access all of the pages on any other web browser just not firefox anymore. I deleted the cache of cookies and that's about it as I am not tech savvy at all and have set up nothing personalized or special. Please help I have literally no recourse at all here.

Using Firefox, when I enter Puritan.com in the search bar the browser takes me directly to Nestle.com (a foreign website). This does not occur when using the Chrome or Edge browsers.

Since 2 hours ago the following site has stopped working correctly in Firefox. It was loading normally in the morning(3+ hours ago) but now it does not load any maps etc. It's a weather satellite site. The site is: https://www.wetteronline.de/wetterradar?wrm=7&wrx=38.19,25.97&wrp=periodCurrentHighRes&wrf=true

It works normally in Chrome, and Opera and Edge. But not in Firefox(I have the latest update). I have cleared cache for this, I have tried everything but it does not load the maps.

Does it work for you?

In the screenshots I show the normal loading in Chrome and what it does in Firefox.

Yesterday, Google News and G-Mail stopped working. Google search works and YouTube works. I have not changed any of my settings. Both of those Google services work on Chrome. On Firefox, either of them just cycle in the tab and do not open. I did not receive any error messages. Anyone have an idea how to fix this and what may have caused the issue? Thanks in advance for any assistance in rectifying this odd malfunction.

Here are the dpkg/apt logs for update:

2025-03-19 12:33:16 configure firefox:amd64 136.0.2~build1 <none> 2025-03-19 12:33:16 status unpacked firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status half-configured firefox:amd64 136.0.2~build1 2025-03-19 12:33:16 status installed firefox:amd64 136.0.2~build1

The problem is that when I tried opening gmail in my ubuntu, it is stuck at loading page, but other browsers like edge can open it without any problem (on the same system).

I tried every thing I can in the support forum of gmail/mozilla/others, but it's still stuck at loading.

That's all.

I can't seem to be able to log into my Help Scout account. When I go to the site, it won't show the 'username' and 'password' fields to enter the data. See picture. It should be on the left where it's all blank. I was able to log in on other browsers, but it won't allow me to do it in Firefox.

Can you help?

This appears to be a Firefox issue because this only happens in Firefox. I have 2 Microsoft accounts. I am logged in to my Windows 11 computer with my primary Microsoft account. I can log in to my secondary Microsoft account on Edge (Windows), Chrome (Windows), Safari (on iPhone), but not when using Firefox. I can log in to my primary Microsoft account on Firefox.

Both primary and secondary Microsoft accounts require phishing resistant MFA - physical security key, or passkey via authenticator app on mobile phone - of which I have both set up for my secondary account to try to resolve this issue.

When I log in to office.com on Firefox using my secondary account I receive a message that says, "We couldn't sign you in. If you're using a passkey from another mobile device, make sure Bluetooth is turned on for both devices."

I've got bluetooth turned on for both devices, I've even connected both devices via bluetooth but this doesn't help. I've tried clicking the option to "Other ways to sign in" but it doesn't give me a choice of whether I want to use my security key, or my iPhone passkey.

Alternatively on my primary account, I get the option to use my security key, my iPhone device, or even the pin through Windows Hello, and they all work.

Again, this failure on my secondary account only happens in Firefox, no other browser has the same behavior. I know I can use Chrome or Edge instead of Firefox, but I prefer Firefox so I want to resolve this. Firefox is up to date 136.0.1

Please help, thanks.

SUDDENLY FIREFOX DOESN'T OPEN A WEBSITE I REGULARLY HAD ACCESS TO....WHY??

THIS HAPPENS QUITE OFTEN, AND THEN AM FORCED TO USE CHROME...IT'S STARTING TO GET VERY ANNOYING.

As of this morning (new update 136.0.2) Some websites I use (NYT Crossword) do not display any content and some (cnn.com) are missing some content. Also Duck Duck Go search is broken. I have tried deleting all the browser data as well as shutting done firefox and reopening. All of the above still seem to work in Chrome.

Thanks

This is what I got from the folks at deviantart.com

'S (DeviantArt) March 12, 2025 12:03 PM (UTC-07:00) Hey!

Thanks for reaching out.

It appears that there has been an update with the Firefox browser that may be affecting your autofill for logging in to different websites.

Please reach back out if you have any other questions that we can assist you with.

Best, S | DeviantArt'

Now, it seems to ONLY affect deviantart.com I can't get past entering my user name and when I do, by actually typing in my user name, it says the password is bad.

NOW, If I type over what shows as my user name, then it allows me to get to the password, if I type the password in over the dots, it lets me in.

Microsoft Edge works just fine with the saved passwords.

BUT I prefer to use Firefox Browser for nearly everything.