Showing questions tagged: اعرض كل الأسئلة
  • حُلّت

Primary password reset on 90.0.2 goes intoo a loop

When I try to reset the primary password, I can get a new password - the only problem is that this new password is not accepted when I try set a new login into a web site… (read more)

When I try to reset the primary password, I can get a new password - the only problem is that this new password is not accepted when I try set a new login into a web site. It looks like there are two different passwords: one for "Firefox Accounts" and one for "Firefox Logins". How to reset the latter one when they differ. There is a kind of deadly embrace! Not to forget that the access to the support can be on the same email address with a totally different password.

Is a start from scratch with a completely new profile a possible solution?

Asked by phil.vrst 1 day ago

Answered by phil.vrst 4 hours ago

  • حُلّت

How can I start fresh as a new Firefox user?

My switch from the release version to ESR seemed to go well, but my history and many of my settings and data, including my pinned tabs and extensive notes used by add-ons… (read more)

My switch from the release version to ESR seemed to go well, but my history and many of my settings and data, including my pinned tabs and extensive notes used by add-ons, were gone. I managed to reconstruct most of them, but was distressed to find that when Fx updated my ESR version those settings were again gone.

I have again restored most of the lost settings (including the one not to automatically update!) but I know I can't defer Fx updates indefinitely, and I also expect I may want to return at some point to the release version--and I desperately don't want to have to reconstruct my settings any more (or at least more than one last time). I'm not concerned about the loss of my history

Since I'm prepared to note all my settings first, starting fresh seems like a viable solution. I just need to know how (unless you can suggest a better option). I'd be happy with either the release or ESR channel.

Asked by Odin3 1 week ago

Answered by Shashank Shekhar 1 week ago

  • حُلّت

How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (read more)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Asked by tim.plant1 2 weeks ago

Answered by cor-el 2 weeks ago

  • حُلّت

Oddest thing - asking for a "code scanner on your Firefox app" to complete set-up

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, an… (read more)

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, and my old laptop had been "tweaked" with some Mozilla extensions (?) to address this, and I wanted to get the same on my new laptop. So I opened the application menu - the 3 horizontal bar icon, top right. First thing at the top, it asks me to sign in. Honestly, I don't think I ever did this. So I used one of the many secondary email addresses I use for this type of thing, put in a password, and created an account. Up popped a screen saying, "This Firefox is connected". Then down below, it said, "Sign in to Firefox on another device to complete set-up". Ugh, really? Ok, fire up the old laptop and open up Firefox and sign in using the same email and password. Here's where I get lost - up pops a screen that says, "Connect another device". Then down below it says, "Open the code scanner on your Firefox app and show code when ready." And there's a "Show Code" button down below this. But I'm hesitant to press it, because I don't know what my code scanner is, I don't have a flatbed scanner (if that's what they're talking about), my phone is broken (part of the reason I have a new laptop today), and I don't see any Firefox apps called "code scanner", and nothing in the help community that I can find about code scanning. So what the hell? I can't be the only person who's gone down this rabbit hole...

Asked by cjm999 3 weeks ago

Answered by cor-el 3 weeks ago

  • حُلّت

Change primary email address on Firefox Account

I need to Change my primary email address on my Firefox Account. HOWEVER, my old MAIN email address is defunct. The servers have been shut down & I no longer have a… (read more)

I need to Change my primary email address on my Firefox Account. HOWEVER, my old MAIN email address is defunct. The servers have been shut down & I no longer have access to it. I have my secondary email attached but it will not let me change it without sending a code to my old email. PLEASE HELP!

Asked by Buddy Lee 3 weeks ago

Answered by Buddy Lee 3 weeks ago

  • حُلّت

Latest Windows update killed Firefox - HELP

After the latest Windows update, I can't sign into Sync, open websites, access my Firefox home, or search my tabs. There is a limited view of tabs upon opening Firefox. … (read more)

After the latest Windows update, I can't sign into Sync, open websites, access my Firefox home, or search my tabs. There is a limited view of tabs upon opening Firefox. UPDATE: the limited tabs are mostly opening. Everything else has not remedied.

Asked by zaxusc 3 weeks ago

Answered by zaxusc 3 weeks ago

  • حُلّت

Firefox continiues to wipe all of my saved password and bookmarks.

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone… (read more)

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone. It happend for the second time. I have a mobile device running firefox which is lincked to my account. It's also gone there. How can I fix it or restore my data?

Asked by Kyrylo 1 month ago

Answered by FredMcD 1 month ago

  • حُلّت

Address syncing option not available in Firefox Developer Edition

I'm on Firefox Developer Edition 90.0b12 on Windows 10. There is no option to sync addresses in the sync settings, while the option is there for Firefox Beta 90.0b12. … (read more)

I'm on Firefox Developer Edition 90.0b12 on Windows 10. There is no option to sync addresses in the sync settings, while the option is there for Firefox Beta 90.0b12.

Asked by Zizheng 1 month ago

Answered by cor-el 1 month ago

  • حُلّت

playing video on you tube

Good night Staff members ' My name is Raphael Osenge Otho ' i finish College on February 6 /2020 ' i send my application in your company Frito lay  ; please staff membe… (read more)

Good night Staff members ' My name is Raphael Osenge Otho ' i finish College on February 6 /2020 ' i send my application in your company Frito lay  ; please staff members help me ; i payment money in the college ' i rent; please heip me thank you so much .

Asked by osengeraphael 1 month ago

Answered by FredMcD 1 month ago

  • Locked

I need help.

Locking this thread.Please continue here: [/questions/1342013] My website was recently launched for those who love Minecraft, and I wrote an article that discusses increa… (read more)

Locking this thread.
Please continue here: [/questions/1342013]
My website was recently launched for those who love Minecraft, and I wrote an article that discusses increase ram minecraft so that people can increase the amount of RAM for Minecraft. But i Lost sync of my email which i use for my personal stuff. Can anyone guide me? Regards

Asked by saimaiqbal3322 1 month ago

  • حُلّت

Logged in device location completely wrong on https://accounts.firefox.com/settings

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services). I have verified all logged in devices to be co… (read more)

The Firefox account settings page displays a list of logged in devices at the very bottom of the page (connected services).

I have verified all logged in devices to be correct. However for one of the devices (my main computer browser), the location displayed is COMPLETELY off. I live in Norway, and it claims device location is somewhere in Oregon, United States. I do not use any VPN services and both my public IPv4 and IPv6 addresses are located in Norway, from which I connect with the device/browser in question (whatismyipaddress.com shows correct location for both of them). Also, activity timestamp is updated in accordance with my own activity from the client, but the location remains wrong. I also tried logging out the device, and logging back in, but this did not fix the location.

Obviously the location service used for the logged in device list is unreliable. I suggest that you please also show the latest IP address used by each device, so that more technically inclined users can verify correct addresses themselves, should the location be way off. It is unsettling to see strange locations (for known devices) on a page used to verify the security of my Firefox account. In this instance, there is no security breach, but it required me to spend much time investigating.

I do not know if it matters, but the device in question is a Linux desktop Firefox client.

Asked by Øyvind Stegard 1 month ago

Answered by Seburo 1 month ago

  • حُلّت

Firefox reinstalled by itself and deleted all old data

Hi guys, Yesterday when I found that Firefox was updated and reinstall a new version by itself and the problem is that it deleted all old data (passwords, cookies, prefer… (read more)

Hi guys, Yesterday when I found that Firefox was updated and reinstall a new version by itself and the problem is that it deleted all old data (passwords, cookies, preferences...) and I did not find the folder "old firefox data" on my desktop. Is there a way to get back all those data please?

Many Thanks

Asked by Maher 1 month ago

Answered by FredMcD 1 month ago

  • حُلّت

Firefox Sync account has lost all data

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. … (read more)

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. I've check that I logged into correct account. And yes I can track many previous emails from this account. Why did Sync lost all data? Is there a history that I can use to restore my lost data? Thanks!

Asked by Eiq 1 month ago

Answered by Eiq 1 month ago

  • حُلّت

i forgot my password but is still connected to the account, is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data?

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account… (read more)

is there a way so i can transfer the sync data to a different profile or change my current account password so i wont lose my sync data? inside my current firefox account i have tons of data i would rather not lost so please tell me a way to keep all my data

Asked by tim 1 month ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 month ago