captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 3 months ago

Last reply by zippitee 4 hours ago

cast to tv icon

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as… (read more)

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as i switched over Linux Mint 22 wilma,i am unable to find this cast icon.Thanks.

Asked by Suresh Balaraman 4 months ago

Last reply by mickc66 4 days ago

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 3 months ago

Last reply by Terry’s 8960 1 week ago

Newsmax Website Gets "Secure Connection Failed" Error Message

Why does Firefox intermittently fail to connect to the Newsmax website? I get a Secure Connection Failed message. It happens only occasionally, but enough to be an ann… (read more)

Why does Firefox intermittently fail to connect to the Newsmax website? I get a Secure Connection Failed message. It happens only occasionally, but enough to be an annoyance. What's the problem and how do I resolve it?

Asked by jmm0255 3 months ago

Last reply by William of Macroom 1 week ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 3 months ago

Last reply by TyDraniu 1 week ago

Why is FireFox slow & how to improve it ?

I use several browsers and when it comes to functionality I consider FFox to be the best however with 1 major drawback - it's speed / lag issues which is why I stopped us… (read more)

I use several browsers and when it comes to functionality I consider FFox to be the best however with 1 major drawback - it's speed / lag issues which is why I stopped using it as my primary browser and only as secondary one

I can have 2 different Chromium based browsers open simultaneously and while this impacts the performance somewhat if I open Firefox and another browser responsiveness grinds to a halt (sometimes even crashes)

Even just starting Firefox by itself takes 5x as long as other browsers

So I'm wondering is Firefox just more resource intensive or is there something wrong with my setup?


The main difference between my Firefox install and my other browsers is the number of Bookmarks (10000s) due to me having it installed for much longer so is it possible for a large number of Bookmarks to slow the browser down even when not open ?

Other possible causes I read elsewhere are 'Cookies and site data' (currently around 50mb)

I clear the 'Temporary cached files' & 'Browsing history' on regular basis so they shouldn't be an issue


The add-ons I have installed are NoScript , Ublock Origin & Firefox Color


In regards to troubleshooting is it possible to install a 2nd install on the same system simultaneously without overwriting the current one ?


Thanks

Asked by darkwolf573 3 weeks ago

Last reply by Franz_von_Suppe 1 week ago

Websites will not load

Over the last 6 months, and increasing number of websites don't open on Firefox. I've noticed it most consistently on any of the wikipedia/wikimedia pages, but it's not … (read more)

Over the last 6 months, and increasing number of websites don't open on Firefox. I've noticed it most consistently on any of the wikipedia/wikimedia pages, but it's not just those. When I type in an address and press return, or click on a link, the browser just acts as if nothing has happened. There does not show me the loading symbole. If I ask it to open a new tab with the site, the address appears on the tab, but the page itself is just black. Other browsers have no problem loading the same sites. I am on a mac, and using a VPN. Restarting the browser doesn't help, though restarting the computer sometimes does.

Thank you,

Asked by daniel.einstein 4 months ago

Last reply by nick+mozilla 1 week ago

Tab groups don't work

the tab groups feature doesn't work. WHen i drag one tab onto another, nothing happens, other than the tabs go back and forth. Can't put one tab over another and no group… (read more)

the tab groups feature doesn't work. WHen i drag one tab onto another, nothing happens, other than the tabs go back and forth. Can't put one tab over another and no group is created.

Asked by jaebaeli 2 weeks ago

Last reply by TyDraniu 1 week ago

Bookmarks disappeared over night?

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I … (read more)

I reinstalled windows yesterday. When I installed firefox and signed it, everything was fine. However, this morning, it seems to have removed 80% of my bookmarks. When I try to restore from the bookmarks yesterday, it just gives me the ones that I have this morning. I had tons and tons of resource bookmarks for my work that would be almost impossible to re-find in some cases due to the current state of search engines. Is there any way to salvage them? It seems like sync believes they never existed, but it DID sync them yesterday??? Please help.

Asked by lythacore 4 months ago

Last reply by Nora 2 weeks ago

Touch screen pops up every time I touch a link

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the s… (read more)

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the setting to turn off this option?

Asked by danicaw 3 weeks ago

Last reply by Kiki 2 weeks ago

Googles asks if Im a robot on every search only in Firefox

Starting today, if I use google search in Firefox it ALWAYS says i am robot and I have to Recaptcha puzzles. I have done everything with my computer, cleared cache/histor… (read more)

Starting today, if I use google search in Firefox it ALWAYS says i am robot and I have to Recaptcha puzzles. I have done everything with my computer, cleared cache/history, rebooted router/chose "No Proxy" for Internet access/ and searched for viruses/malware etc. Using latest version of Firefox 138.0.1 I am also already logged into my Google account. Dont have this issue if I use google with other browsers such as Edge or Chrome. on a Dell PC using Windows 10.

I dont want to switch browsers but dont know how long I can put up with this. Wouldn't be surprised if Google did this on purpose to entice Firefox users to switch to Chrome.

Please HELP

Asked by JMK 2 weeks ago

Last reply by pg_78 2 weeks ago

Firefox not working in the page

Windows 11 - 64, Firefox with last upgrade, https://www.flightradar24.com not working. Other browsers (Edge, Chrome) do not have this problem. Other pages Firefox open no… (read more)

Windows 11 - 64, Firefox with last upgrade, https://www.flightradar24.com not working. Other browsers (Edge, Chrome) do not have this problem. Other pages Firefox open normal....

Asked by Wiesław Zuber 2 weeks ago

Last reply by Luna Serena 2 weeks ago