Showing questions tagged: اعرض كل الأسئلة
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I can't download Firefox - My OS is Windows Vista Home Premium

I have been running Firefox for a number of years but uninstalled the programme last week as there seemed to be some problems with the system. I then tried to down load t… (read more)

I have been running Firefox for a number of years but uninstalled the programme last week as there seemed to be some problems with the system. I then tried to down load the current version. Every time I press the green download tab on the Firefox page a small pop up box at the bottom of the page asks if I want to save the file and when I say yes it then tries to download but then advises that the file can't be downloaded. This has happened about twelve times over the last three days. I am running Windows Vista Home Premium and am having to use Internet Explorer to access the Fire Fox Web Page

Asked by ACA12 7 years ago

Last reply by cor-el 7 years ago

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firefox.exe has "disappeared" so I can't open it. If I download and install new version will I lose all my bookmarks etc?

I've had a lot of crashes, some just firefox, some the whole computer. In process of migrating to new machine so wasn't overly concerned. But after a restart today, I f… (read more)

I've had a lot of crashes, some just firefox, some the whole computer. In process of migrating to new machine so wasn't overly concerned. But after a restart today, I found I could not get firefox to open at all. After finding the system searching for firefox.com, I checked program files\mozilla firefox and firefox.exe is not there. A search showed it not to be anywhere. Not ready to stop using this machine just yet. Any way to get firefox.exe reloaded without losing all my related stuff??

Asked by lostpaws 7 years ago

Last reply by Wesley Branton 7 years ago

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OpenH264 video codec provided by Cisco will be installed

The "OpenH264 video codec" provided by Cisco is not being installed on any of the PCs in our company. And we need to have them installed... I've tried to install manually… (read more)

The "OpenH264 video codec" provided by Cisco is not being installed on any of the PCs in our company. And we need to have them installed... I've tried to install manually without any sucess and also tried the other solution I saw online. None of them worked for me. How could I fix this issue?

Asked by alexxgrin 5 years ago

Last reply by FredMcD 5 years ago

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just downloaded the latest Mozilla and my bookmarks are gone.help!

I just downloaded the latest version of Mozilla and all of my bookmarks are gone! This has never ever happened to me before when I would update Mozilla. Where are my book… (read more)

I just downloaded the latest version of Mozilla and all of my bookmarks are gone! This has never ever happened to me before when I would update Mozilla. Where are my bookmarks? I am not happy with the deletion of my bookmarks. Am I tough out of luck or is there some magical way to restore the bookmarks that the update removed? Help!!! Thank you, Nadine

Asked by nadinespr 6 years ago

Last reply by cor-el 6 years ago

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Latest update

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the fir… (read more)

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the first site (my local newspaper) it stops recognising key strokes and mouse clicks. In fact, everything stops working.

I'm sending this through Chrome.

Any fixes?

Thanks, Stan Nikolic

Asked by eatsonnyeat 11 months ago

Last reply by FredMcD 11 months ago

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I accidentally updated to firefox for aol and want to remove it and return to the plain old firefox.

I was having trouble with AOL and clicked the AOL specific update for Firefox. Now I have the AOL version of Firefox. I do not want this version of Firefox but I don't … (read more)

I was having trouble with AOL and clicked the AOL specific update for Firefox. Now I have the AOL version of Firefox. I do not want this version of Firefox but I don't know how to restore the previous version without losing all of my stored data, i.e. bookmarks. My biggest problem with this version is that every time I open a new tab the AOL homepage appears. I have changed my default homepage back to google but AOL still opens with every new tab. Any help is greatly appreciated.

Asked by rainbower 7 years ago

Last reply by Wesley Branton 7 years ago

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Since version 36 upgrades, crash reporter comes up each time when asked to restart after getting newer updates while in version 36.

These problems started when upgraded to version 36. Each time there were newer upgrades while still in version 36, for example; when I check for a newer version in Help/A… (read more)

These problems started when upgraded to version 36. Each time there were newer upgrades while still in version 36, for example; when I check for a newer version in Help/About/check for updates, there have been 4 sub-upgrades 36.0.1, 36.0.2, 36.0.3, 36.0.4.

When I was asked to restart after it downloaded the upgrades, it closes my browser and then about 30 seconds later, the crash reporter comes up. This never happened before and is getting to be a concern at this point.

Asked by fredfletcher 6 years ago

Last reply by the-edmeister 6 years ago

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Firefox & Thunderbird installed on D drive which died. Reinstallation on C drive - 'profile cant be found', both programs

I had Firefox and Thunderbird installed the D drive. The D drive died. I try to reinstall on the C drive and it installs but when run says that the profile is not availab… (read more)

I had Firefox and Thunderbird installed the D drive. The D drive died. I try to reinstall on the C drive and it installs but when run says that the profile is not available (same for both programs). I have deleted all reference to mozilla in user>appdata and the same happens. Tried running "firefox -p", with the same resulting message. Back to Opera?

Asked by gary-a 4 years ago

Last reply by user1378671 3 years ago

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I need Mozilla 33.1.1 to work with Java 7u67 for my organization's core applications

We'll soon be using a core program in are organization that works better on Firefox than in IE. However, We are at a point where Java 7u67 is the supported version of J… (read more)

We'll soon be using a core program in are organization that works better on Firefox than in IE. However, We are at a point where Java 7u67 is the supported version of Java. Having installed Mozilla Firefox v.33.1.1 I find that it is rejecting Java 7u67 for security reasons. Is there a way to allow the use of 7.67 with our core application?

Asked by Dave Larson 6 years ago

Last reply by cor-el 6 years ago

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My bookmarks are gone and the automatic backup says "Unable to process the backup file"

Additionally, I cannot create new bookmarks, nor is a history created (or my old history shown) when I navigate to pages. I have the .jsonlz4 file that I want to use as t… (read more)

Additionally, I cannot create new bookmarks, nor is a history created (or my old history shown) when I navigate to pages. I have the .jsonlz4 file that I want to use as the backup (as per several other answered questions), but I cannot figure out how to solve this problem. Please help.

Asked by aril32 5 years ago

Last reply by cor-el 5 years ago

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windows 19 OS, firefox not there after PC startup

Long term ff user, booted PC and firefox was gone, not able to open from desktop icon. Attempted re-install from mozilla.org, never got past entering email on Download pa… (read more)

Long term ff user, booted PC and firefox was gone, not able to open from desktop icon. Attempted re-install from mozilla.org, never got past entering email on Download page!!!!

Asked by sixbells56 2 years ago

Last reply by cor-el 2 years ago

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When upgraded Firefox lost all my bookmarks. How to get back

Today I upgraded my Firefox to the new version.... of course I lost all the "Theme", display style etc. etc. ... most of all I even lost the bookmarks. Now that is very … (read more)

Today I upgraded my Firefox to the new version.... of course I lost all the "Theme", display style etc. etc. ... most of all I even lost the bookmarks. Now that is very inconvenient and time consuming to re do . Maybe some bookmarks needed some input which I may not have available now...

So is it possible to get those back....

Thanks Anil

Asked by anildhawan 5 years ago

Last reply by FredMcD 5 years ago

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How do I stop intrusive Firefox, "Software Update" Unable to Update message from popping up in the middle of my screen when I'm working or watching videos?

When I'm working or watching videos on YouTube, for example, I keep getting this damn popup. "A recommended security and stability update is available, but you do not hav… (read more)

When I'm working or watching videos on YouTube, for example, I keep getting this damn popup. "A recommended security and stability update is available, but you do not have the system permissions required to install it. Please contact your system administrator, or try again from an account that has permission to install software on this computer. You can always get the latest version at; https://www.mozilla.org/firefox/". I'm using a user account, not the Administrator account. I'm fed up with these popups appearing in the middle of my screen when in the middle of work or trying to relax when I'm watching a video. Such popups are supposed to go to desktop not in my face when I'm in the middle of something. How do I stop it?

Asked by JOHN_DUH 3 years ago

Last reply by Shadow110 3 years ago

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cannot install [any] addon - for this instance though, it is UBlock Origin I require

Search for the addon on mozilla addons. Locate UBlock Origin and click install. The popup is displayed to 'accept' permissions. Click accept and nothing happens. In t… (read more)

Search for the addon on mozilla addons.

Locate UBlock Origin and click install. The popup is displayed to 'accept' permissions. Click accept and nothing happens. In the addons 'extensions' tab, the ublock entry row shows, but it never starts to download (and therefore never installs).

Tried to do it by saving the xpi to local and installing from there, but exactly same thing occurs.

Firefox 60.x ESR on Linux (slackware).

Is there anything else I might try please ?

Asked by psychicwarrior 2 years ago

Last reply by FredMcD 2 years ago

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I want to play a game called Tanki online on mozilla however when i go on it tells me to download adobe flash player, i go on the game and it says same thing

I want to play a game called tanki online on Mozilla but when i try and enter the game its says that i need adobe flash player 10.0.22.87 or higher. it shows a link that … (read more)

I want to play a game called tanki online on Mozilla but when i try and enter the game its says that i need adobe flash player 10.0.22.87 or higher. it shows a link that directs me to the download and i download without a problem, then when i go back on it, it says the same thing that i have to download it again. I have tried restarting my device. The first timeni tried downloading it and playing the game it worked but then 2 days later it said that i have to download. i hope you can help. thanks

Asked by al2016 5 years ago

Last reply by FredMcD 5 years ago

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How can I re-install FF without any imports from other browsers?

I initially installed FireFox because supposedly it allows me to run Sky Go which sadly Chrome no longer does. When I did so, I thought it would be wise to allow it to i… (read more)

I initially installed FireFox because supposedly it allows me to run Sky Go which sadly Chrome no longer does. When I did so, I thought it would be wise to allow it to import my bookmarks etc. However, since I was not able to run Sky Go, they suggested that I unistall FireFox and reinstall it without any imports, this I have now tried twice without success to do; hence this question. All help gratefully received and greatly appreciated.

Asked by PegsPendorf 6 years ago

Last reply by FredMcD 6 years ago

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remove uninstalled additional tools from customization list

Under Customize Firefox there are tools or features that i installed to try, then uninstalled them but the icons for them are still listed. How can I get rid of them? … (read more)

Under Customize Firefox there are tools or features that i installed to try, then uninstalled them but the icons for them are still listed. How can I get rid of them?

Asked by Milesg 6 years ago

Last reply by cor-el 6 years ago