Showing questions tagged: اعرض كل الأسئلة

90.0.2 to 94.0.1 window-update problems

[Edited: Point (1) is now serious. Point (2) can be ignored. I have edited the question title to indicate that it still occurs in version 94.0.1. My latest post in this t… (read more)

[Edited: Point (1) is now serious. Point (2) can be ignored. I have edited the question title to indicate that it still occurs in version 94.0.1. My latest post in this thread identifies another symptom of the update problem]

I have been automatically updated to 90.0.2 on several machines (most 64-bit Windows 7), but there appear to be problems with the latest version. I can't see evidence that these have already been reported.

1) Window update. When the browser window comes to the fore (top of the z-order), or when resurrecting from a minimized state, it does not redraw the whole window. Usually, half is missing. However, a cursor-move event while over the window triggers a redraw.

2) I have just experienced CAPTCHA issues trying to get into an gov.ie website. Instead of showing me text to enter into the field, it just showed a gray square. However ,the same challenge works OK in Chrome (i.e. it's not a problem with the site itself).

Are these known issues? Is there a way to regress to the previous version?

Asked by ACProctor 4 months ago

Last reply by ACProctor 1 week ago

Firefox reacts slower and becomes sluggish quickly

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish. It usually happens in YouTube or Twitch, but can also happen while scrolling with the … (read more)

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish.

It usually happens in YouTube or Twitch, but can also happen while scrolling with the mouse in wikipedia for example.

Some examples: -When having a Twitch stream open, the stream is running fine, but when clicking and moving the volume slider on the player, it does not move smoothly, and with some delay. -When doing a bit more heavy browsing, sometimes a tab might get "stuck", for example, the twitch stream might start to buffer for a few seconds. I notice the buffering is not related to any bandwidth related issue. -Firefox reacts slower (or with a small delay) while moving between tabs, clicking on links, etc. This usually happens only after a few hours after launching and browsing with Firefox.

Most happen after a while since I launch Firefox. And by a while I mean maybe 2-3 hours, and I don't have a ton of tabs open. It becomes slower much, much faster than it used to in the past.

Now, sometimes it can take Firefox up to 30 seconds to close completely, before I can launch it again.

I had the same Extensions installed before these issues started happening.

I tried uninstalling Firefox completely, then manually deleting the remaining profile folder, and do a fresh install of the latest Firefox version.

I checked the Windows Task Manager, and it shows (14) processes under Firefox. Is this normal? I tried unticking the "Use recommended performance settings" and restarting Firefox, but it still reached (14) processes after a couple of minutes.


I am not sure if it is related to Firefox itself. My computer is 5 years old but functioning properly...

I did not check if similar issues happen on a different browser. I am just so used to Firefox.

I had a few weird bug in Windows 10, but those existed for a good while now, and are not similar to the ones I experience while browsing with Firefox. I didn't notice anything similar while watching video files in a Media Player.

I am not sure if it can be hardware related. All seem to be working properly...


I want to figure out what is causing this. If you need any more information let me know.

Asked by sata 3 days ago

Last reply by sata 2 days ago

Biggest bug in all version Firefox browsers

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not w… (read more)

A very serious bug in all Firefox browsers (it's been around for several years!). If you open multiple tabs (many tabs) in your browser, virtually all settings will not work, e.g. you won't open Options, Menus, various tasks, extensions, won't save your bookmarks, and many other problems. Although the browser opens a page and the Tab works! But everything else is NOT WORKING, even in Safe Mode or Troubleshooting Mode! I've reported this many times: No developer help! Windows 7 x64 Firefof Latest x64 version 20 GB RAM 4xCore CPU

Asked by nnina084 3 days ago

Last reply by nnina084 1 day ago

Crashing Nearly Daily, Reinstall to fix umppc.pdb umppc14210.dll Crashing Thread GeckoMain

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefo… (read more)

Hello! I am in a work environment and I am trying to determine if there is something in our security systems that is preventing Firefox from running properly. Once Firefox is installed, it works the rest of the day with no issue but almost daily the morning after, it will start to open then instantly crash. When I check the crash logs, it shows in most of them: Modules - Filename: umppc14210.dll Version: 6.28.14210.0 Debug Identifier: B9143DE260194C88AB48EFD6782C9EAF1 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Some are this instead: Filename: umppc14105.dll Version: 6.27.14105.0 Debug Identifier: CE458B39D37A4C65A60024BBACED6EB31 Debug File Name: umppc.pdb Signed By: Microsoft Windows Hardware Compatibility Publisher

Crash Reasons from multiple crashes: Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ffa13aacf87 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000 Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x00007ff90af7b040 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION Crash Address 0x00007ff8d4fbea86 Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000005234242b500


The Module xul.dll listed is almost always first in the list multiple times. Crashing Thread (0), Name: GeckoMain Frame 0 Module xul.dll Signature GetDoubleWrappedJSObject(XPCCallContext&, XPCWrappedNative*) Source js/xpconnect/src/XPCWrappedNativeJSOps.cpp:222 Trust context

When using the dark theme from Firefox, Google searching seems to break completely as well as some pages will not load which may be related to this.

I have already tried uninstalling Firefox, deleting all of the folders, then reinstalling with a freshly downloaded installer (Even tried the beta one) with same results. It seems potentially MAYBE related to how long ago I closed Firefox before I shut down (Like Firefox is trying to save something to a secure location and times out, then it will work but if it hasn't timed out, then it crashes... or this is my guess)

The Signature seems to change randomly for the crash between crashes. ID: aea4dc0b-5fb6-42e7-994a-d2a960211123 Signature: GetDoubleWrappedJSObject ID: 34686de9-c473-4df3-bb6d-cb8160211123 Signature: mozilla::dom::XMLHttpRequestMainThread::OnRedirectVerifyCallback ID: aa6c916b-141c-491b-998c-a90bf0211123 Signature: nsLineBreaker::AppendText ID: 915ecd96-399a-4257-995a-77bb30211123 Signature: fdlibm::acos ID: 995d35ff-7beb-4230-98d6-4839b0211123 Signature: fdlibm::acos ID: e3144271-4bd4-4bcf-8222-9f6060211123 Signature: fdlibm::acos ID: 60dc1a34-a80d-4e9e-94f5-1ed530211123 Signature: nsDisplayCanvas::CreateWebRenderCommands


I really am tired of constantly reinstalling Firefox but I do not want to use Chrome or Edge unless websites require it.

Asked by ngruebmeyer 4 days ago

Last reply by ngruebmeyer 4 days ago

Firefox locks up.

Firefox locks up, in windows task manager, multiple versions running from start up between 5 and 8, also multiples with Thunderbird 3 to 4. never noticed multiples runnin… (read more)

Firefox locks up, in windows task manager, multiple versions running from start up between 5 and 8, also multiples with Thunderbird 3 to 4. never noticed multiples running before, only looked as it started to lock up/very slow just over a week ago. Ran refresh to return to basics, no change, re installed no change. Might not be Firefox/Thunderbird, but what could cause it.

Asked by Mikeep 1 week ago

Last reply by Mikeep 6 days ago

The browser crashes frequently

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface. report i… (read more)

The browser crashes frequently, even if I restore the bookmarks and some necessary plug-ins after reinstalling. there are 3 reports submitted by your interface.

report id: bp-61a7e2c3-3ce8-4856-9941-587d20211122 bp-e7ef6793-584d-448b-ac6d-1c0a90211122 bp-4a81c954-4ee7-4726-b8cd-7105b0211122

Asked by David 6 days ago

Last reply by David 5 days ago

Amazon Prime Video won't play in HD 1080p

Windows 10 Pro 64-bit and Firefox latest updates. For some time (including previous versions) I've noticed that some Amazon Prime videos won't play in HD 1080p despite m… (read more)

Windows 10 Pro 64-bit and Firefox latest updates. For some time (including previous versions) I've noticed that some Amazon Prime videos won't play in HD 1080p despite my system supporting HDCP (confirmed by NVIDIA driver). I do not have 4k/UHD HDCP 2 support. I looked at previous complaints here, and tried deleting site data and cookies, and then all cookies for everything, and then refreshed Firefox, but none of this fixed it. I'm able to watch HD 1080p in Edge browser. For reference, I'm playing Fisherman's Friends movie. I've found that Amazon's own content will play in 1080p in Firefox.

Asked by FastRedMonkey 5 days ago

Last reply by FastRedMonkey 5 days ago

TTFB vs cache

Hi, I wonder why Firefox is so slow when a site is present in it's cache. It's been the same problem for years, whenever I'm getting a long TTFB from the server, let's sa… (read more)

Hi,

I wonder why Firefox is so slow when a site is present in it's cache.

It's been the same problem for years, whenever I'm getting a long TTFB from the server, let's say a TTFB of a second or two, I know that clearing Firefox's cache of that site will resolve the issue and bring down the TTFB to it's normal of around 100ms.

Why and how clearing the cache changes the server TTFB?

Thank you.

-- Francois

Asked by francoisp 2 days ago

Firefox 94.02 under MacOS 12.01 regularly crashes

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus… (read more)

Dear Mozilla volunteer! I recently experience regular crashes of FireFox version 94.02 under MacOS Monterey. I have removed some add-ons and also "probleemoplossingsmodus" did not help. Furthermore I uploaded various crashreports.

Where can I find help to solve this problem? Or is MacOS 12.01 the culprit and do I have to wait for an update from Apple?

Thanks for tour reaction! Kind regards, Miel van Hutten The Netherlands

Asked by Milowitsch 1 day ago

Last reply by Milowitsch 13 hours ago

No hardware accelerated video playback suddenly

When playing videos, firefox should usually be able to playback using hardware acceleration. However since some of the recent updates, this is no longer the case. My hard… (read more)

When playing videos, firefox should usually be able to playback using hardware acceleration. However since some of the recent updates, this is no longer the case. My hardware includes an intel i5-1135G7 with iris xe graphics driver version: 30.0.101.1069.

Attached are some images comparing firefox and edge.

Asked by christianmhanna 1 day ago

Firefox unresponsive when windows speech recognition turned on

I use windows speech recognition (not dictation, different thing) when my wrists are acting up, but firefox always immediately turn unresponsive when i turn it on. i can'… (read more)

I use windows speech recognition (not dictation, different thing) when my wrists are acting up, but firefox always immediately turn unresponsive when i turn it on. i can't switch tabs or interact at all with the browser. Are there solutions for this? If my wrists were slightly worse i would probably just stop using firefox :[

Asked by leylin 1 week ago

Last reply by leylin 5 days ago

Firefox deletes cookies in every update

I recently noticed that FF automatically deletes all the cookies with every new update. I'm currently on 94.0.2 (64-bit) installed on a Windows 10 PC My old profile was c… (read more)

I recently noticed that FF automatically deletes all the cookies with every new update. I'm currently on 94.0.2 (64-bit) installed on a Windows 10 PC

My old profile was changed and I switched back to it as well.

This makes me not wanting to update FF. Please fix this bug.

Note: NO, I haven't opt out for the option : delete data automatically on browser exit.

Asked by sweatbar 4 days ago

Failed to load 'rt_requiem' template: Please install Gantry 5 Framework!

Don't know why I am getting this message: Failed to load 'rt_requiem' template: Please install Gantry 5 Framework! on this site: https://www.decani.org/en/photo-albums-… (read more)

Don't know why I am getting this message: Failed to load 'rt_requiem' template: Please install Gantry 5 Framework!

on this site: https://www.decani.org/en/photo-albums-church/interior-of-the-church

It's a link that worked previously. may have something to do with Joomla.

hope someone can help.

Asked by docmaas 2 days ago

streaming services consistently freeze firefox

so ive only started using firefox again recently but every time i try to open a new tab and go to netflix the page will open and the preview will start playing, but the w… (read more)

so ive only started using firefox again recently but every time i try to open a new tab and go to netflix the page will open and the preview will start playing, but the window will freeze and ill be unable to click on anything, to the point i need to open up the task manager and kill the process. i also recently tried amazon prime video and the same thing happened. the other video sites that i use, crunchyroll and youtube, have not given me this problem yet. im using windows 10 with the latest updates. im not sure what could be causing this or what would fix the issue

Asked by robmue21 1 day ago

94.0.1-20211103134640_Win64: Cannot clear downloads/history/etc

Not running Private mode. No profile file warnings on load of Browser. Attempting to clear downloads or other related items (history, etc) results in no action and no err… (read more)

Not running Private mode. No profile file warnings on load of Browser.

Attempting to clear downloads or other related items (history, etc) results in no action and no error. Button click registered, but no action taken. Tried various ways (buttons, right click menus, etc), always the same result.

Sync of history/etc enabled.

Attaching profile directory (while FF running).

Asked by Rehtael 5 days ago

Last reply by Rehtael 5 days ago

firefox keeps rolling back to homepage

firefox keeps rolling back to homepage. It also opens new widows automatically. Please find a solutiion for this, all work is lost because of this. Windows 10, Firefox 94… (read more)

firefox keeps rolling back to homepage. It also opens new widows automatically. Please find a solutiion for this, all work is lost because of this. Windows 10, Firefox 94.0.2 (64-bit)

Asked by sunoj1 4 days ago

Last reply by sunoj1 3 days ago

Firefox stops working with google after a short time

Over the past 3 weeks i have have issues with Firefox as it stops being able to function when trying to use google as a search engine and in accessing Google related site… (read more)

Over the past 3 weeks i have have issues with Firefox as it stops being able to function when trying to use google as a search engine and in accessing Google related sites in general.

Here is a scenario to better explain the issue

Once I open Firefox everything will be working as expected until a short time later ( the interval is not fixed but it can happen within minutes of launching the program). If I then attempt to use the "awesome bar" to conduct a search query ( Ex. I type "dogs" into the awesome bar) the properly formatted URL for the seach appears in the awesome bar / address bar (https://www.google.com/search?client=firefox-b-d&q=dogs), the display in the bottom left corner of the application shows "www.google.com" and the activity icon in the tab next to "new tab" cycles from side to side BUT noting else happens. The search results do not display and I am not taken to the search results. The same behaviour happens if I open a new tab and attempt to perform my search using the search field box below the displayed Firefox logo.

If I manually enter a URL or select a bookmark/favourite I am able to access that site without problem. The error seems to be isolated to google only due to the fact that if I attempt the same operation/search as described above but then change the search in engine to Bing or Duck Duck from the options in the drop-down from the awesome bar the search is completed as expected without incident.

I then have to close the application and start the session all over again until it inevitably starts all over again.

This issue is "new" as I have successfully been using Firefox as my default browser for several years. I have only a few extensions installed and none of them new or that would coincide with the start of the problem

Asked by Gary @ Work 3 days ago

Last reply by Gary @ Work 2 days ago

Autoplay blocking not working for Castbox.fm

Hi. i love Autoplay blocking feature and most of times it works, but at Castbox website , it does nothing. when you enter an episode url directly or otherwise, the mediap… (read more)

Hi. i love Autoplay blocking feature and most of times it works, but at Castbox website , it does nothing. when you enter an episode url directly or otherwise, the mediaplayer starts the podcast automatically. i even have the settings to block audio and video but still doesn't block the autoplay feature of this site. i don't want to advertise for any podcast but if you check any episode page you should be able to see the problem

Asked by MHShokuhi 2 days ago