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how to resolve "the connection was reset"error?

I was trying to load facebook.com and this is error it get The connection was reset The connection to the server was reset while the page was loading. The site could … (read more)

I was trying to load facebook.com and this is error it get


The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

any idea how to resolve this?

Asked by firefoxusre 5 years ago

Answered by cor-el 5 years ago

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Couldn't add my firewall URL "https://xxx.xxx.x.xxx:xxx" to security exception.

Tried two ways: (1) Adding through the automated mechanism whereby I am prompted about the untrusted self-signed security certificate of the URL. When I clicked on the "C… (read more)

Tried two ways:

(1) Adding through the automated mechanism whereby I am prompted about the untrusted self-signed security certificate of the URL. When I clicked on the "Confirm Security Exception" button nothing happens. I don't see the URL being added to the exception list.

(2) Adding manually through the Option Menu. The URL was truncated into xxx.xxx.x.xxx only. I still cannot access to my firewall.

Asked by ywbl330 5 years ago

Answered by jscher2000 5 years ago

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Remove AdChoices from my computer how do i do this procedure

I have spyhunter4 i tried everything there program says to do to remove AdChoices from my computer . there tech e mailed me and said to go to your web site and use firefo… (read more)

I have spyhunter4 i tried everything there program says to do to remove AdChoices from my computer . there tech e mailed me and said to go to your web site and use firefox please tell me how to remove this annoying adchoices from my computer PLEASE help thank you for any and all your help in this matter expert-123@outlook.com

Asked by cra123 5 years ago

Answered by jscher2000 5 years ago

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Can not open any open any web pages. Receive the following error message (Error code: sec_error_library_failure)

I can not open any websites using Mozilla browser. I have attached a screen shot of the error message that I receive. You will also find it below: . Secure Connection F… (read more)

I can not open any websites using Mozilla browser. I have attached a screen shot of the error message that I receive. You will also find it below: .

Secure Connection Failed

An error occurred during a connection to www.google.com. security library failure. (Error code: sec_error_library_failure)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

This error appears on all pages that I try to browse to. All other browsers work fine on my computer.

Asked by sweetgrassmarketing 5 years ago

Answered by Mark Schmidt 5 years ago

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Gmail NOT Working, error This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely

You have asked Firefox to connect securely to www.gmail.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will p… (read more)

You have asked Firefox to connect securely to www.gmail.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate. www.gmail.com uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.

(Error code: sec_error_unknown_issuer)

Asked by malaniom 5 years ago

Answered by jscher2000 5 years ago

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How do I configure Firefox to open multiple pages on startup and not set my homepage to open mutliple tabs?

So I know how to set my homepage to open multiple tabs, however it has the undesired effect of making it so those tabs are opened every time I hit the homepage button. Is… (read more)

So I know how to set my homepage to open multiple tabs, however it has the undesired effect of making it so those tabs are opened every time I hit the homepage button. Is there a way to set Firefox to open multiple pages on start-up, while not actually setting the homepage to open multiple tabs?

Asked by ChexWarrior 5 years ago

Answered by cor-el 5 years ago

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Firefox tells me to update Adobe Reader and after I try to do that Adobe says I already have the most current version.

Firefox shows that my Adobe Reader needs to be updated to version 11.0.84 and when I try to do the Adobe Reader update, it tells me I already have it. I also did a refres… (read more)

Firefox shows that my Adobe Reader needs to be updated to version 11.0.84 and when I try to do the Adobe Reader update, it tells me I already have it.

I also did a refresh of Firefox and I still have the same problem. I am using Windows XP SP3. I do not know what to do. Thank you. Please tell me what I should do next.

Thank you.

Asked by LindaEllis 5 years ago

Answered by cor-el 5 years ago

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Secure connection failed in version 37.0.1 but works in all other browsers and firefox 36

Very similar issue to this, https://support.mozilla.org/en-US/questions/1056423. Am able to get to http://www.independentagent.com and then when the 'sign in' link is cli… (read more)

Very similar issue to this, https://support.mozilla.org/en-US/questions/1056423. Am able to get to http://www.independentagent.com and then when the 'sign in' link is clicked (which redirects to https://sso.iiaba.net/login.aspx?sid=xxx) this error shows:

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I ran the sso.iiaba.net domain through https://www.ssllabs.com/ssltest/analyze.html?d=sso.iiaba.net and it reports a few warnings but gives the site an overall rating of B.

      • Fixed. As noted we were supporting old ciphers. We trimmed and resorted the cipher list and now we get an A on the ssllabs.com scan. Firefox works now, no problems. I wish the original error message was more descriptive.

Asked by cal1p3r 5 years ago

Answered by cor-el 5 years ago

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FIrefox won't update after downloading update

FIrefox sends an update message to 38.something. I have downloaded and restarted a dozen times, but I am still on 37.0.1. I even rebooted the computer. Why won't the upd… (read more)

FIrefox sends an update message to 38.something. I have downloaded and restarted a dozen times, but I am still on 37.0.1. I even rebooted the computer. Why won't the updates update?

Asked by lastdollar 5 years ago

Answered by ideato 5 years ago

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Firefox update keeps popping up.

I have Firefox 35.0.1 and I've been trying to update it. I get the notification for the update, click on it, it prompts me to restart Firefox, so I click restart and afte… (read more)

I have Firefox 35.0.1 and I've been trying to update it. I get the notification for the update, click on it, it prompts me to restart Firefox, so I click restart and after it restarts, it prompts me to update again and in About, it still says I'm at 35.0.1.

TL;DR: I'm getting recursive update notifications that never update. Restart, update, restart, update, restart, update...

(Mac OSX 10.10.2)

Asked by 3OAM 5 years ago

Answered by ideato 5 years ago

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I updated Firefox to 37.0.1 and often when I close it there is a message saying it crashed, but it is not true.

As said above, after updating to 37.0.1, Firefox is OK but when I close it sometime (not always) a message says it crashed, but it never actually crashed. Thanks & be… (read more)

As said above, after updating to 37.0.1, Firefox is OK but when I close it sometime (not always) a message says it crashed, but it never actually crashed. Thanks & best regards Silvano Arienti Milano Italy

Asked by BluXenon 5 years ago

Answered by cor-el 5 years ago

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Firefox after updating to 37.0.1 doesn't play youtube videos.

After updating to 37.0.1 Youtube doesn't play any videos. I don't have Flash Player installed. Never had it installed. I always have used Youtube HTML5 video player and e… (read more)

After updating to 37.0.1 Youtube doesn't play any videos. I don't have Flash Player installed. Never had it installed. I always have used Youtube HTML5 video player and everything was ok. Unfortunately until today when I installed Firefox 37.0.1. I tried deleting hisotry, cache etc. completely but it did not help.

Asked by Deneb 5 years ago

Answered by jscher2000 5 years ago

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When I try to print it thinks I want to fax. I don't!

Yesterday and today as well when I hit print I get a message about faxing, that my fax isn't set up, etc. I don't have a fax nor do I want one. Why is it doing this ins… (read more)

Yesterday and today as well when I hit print I get a message about faxing, that my fax isn't set up, etc. I don't have a fax nor do I want one. Why is it doing this instead of printing?

Asked by joansandrik 5 years ago

Answered by Mark Schmidt 5 years ago

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Change default display for text only page (turn OFF "Wrap Long lines")

New Firefox user. Frequently I visit text only page- data strings are quite long. The default view for text only appears to be "Wrap Long Lines", which defeats the sorted… (read more)

New Firefox user. Frequently I visit text only page- data strings are quite long. The default view for text only appears to be "Wrap Long Lines", which defeats the sorted information by line. Fortunately I found Page Style under View when I turned on Menu Bar. But when I revisit or refresh the page it defaults back to the word wrap, its getting old. Is there a way to change the default to "Basic page style"..or turn off word wrap, permanently. I looked under options but just havent seen a way to change this. Thanks

Asked by anev942 5 years ago

Answered by anev942 5 years ago

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Godaddy e-mail login now consistently fails with firefox, but works with other browsers

LOGGING ON TO GODADDY EMAIL WITH https://login.secureserver.net/index.php?app=wbe&domain=email.allancarstens.com GENERATES URL javascript:$('login_form… (read more)

LOGGING ON TO GODADDY EMAIL WITH https://login.secureserver.net/index.php?app=wbe&domain=email.allancarstens.com GENERATES URL javascript:$('login_form').submit(); url AND DISPLAYS [object Object]

THIS PREVIOUSLY WORKED WITH FIREFOX AND STILL WORKS WITH OTHER BROWSERS.

Asked by carsteam 5 years ago

Answered by cor-el 5 years ago

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can't finish flashplayer installation

plug in checker says i need to update flashplayer. I can download the update and start installing it when it gets to about 50% it asks me to close my browser, which I clo… (read more)

plug in checker says i need to update flashplayer. I can download the update and start installing it when it gets to about 50% it asks me to close my browser, which I close foxfire and click the continue button. But it insists that foxfire isn't closed and will not continue the installation. what can I do to get the latest version of flash player installed?

Asked by onlyloco1961 5 years ago

Answered by cor-el 5 years ago

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I can't access a certain website after the recent Firefox update.

Before the update, I was able to get to my bank account without any trouble. Now I get "Secure Connection Failed" issue. The problem is not the firewall because any compu… (read more)

Before the update, I was able to get to my bank account without any trouble. Now I get "Secure Connection Failed" issue. The problem is not the firewall because any computer that we've tried to access the site with, including one on a different Internet connection, has failed. I am able to access the site on other browsers. None of the troubleshooting supports or forums have helped.

Asked by Dragoness 5 years ago

Answered by user633449 5 years ago

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How do you set a default home page for tabs

Default home page setting is easy enough but when clicking the "+" to open a tab I want to set the page that it defauts to. You would think that it would do the default … (read more)

Default home page setting is easy enough but when clicking the "+" to open a tab I want to set the page that it defauts to. You would think that it would do the default home page but it doesn't and I cant find where to set it.

Asked by cybrmstr 5 years ago

Answered by Scribe 5 years ago