Firefox Community Forum

I am writing to report a recurring technical issue that began appearing today across multiple devices.

When attempting to access Google websites (specifically Gmail and Google News) using the Firefox browser, users are being prompted to identify themselves via a security certificate. Previously, this authentication step did not occur, and access was seamless.

Key Observations:

Impact: We have confirmed this behavior on three firm-issued computers as well as one personal device.

Browser: The issue is isolated to Firefox; other browsers appear unaffected.

Timing: This behavior was not present yesterday; it started manifesting today.

We suspect this may be related to a recent network configuration change, a new security policy rollout, or a browser update that has altered how Firefox handles trusted connections to Google services.

Could you please inform me whether there have been any recent changes to our SSL inspection proxies, root certificate stores, or DNS configurations? Additionally, does anyone else on the team have visibility into a widespread incident affecting Google certificates, or should we proceed with troubleshooting individual profiles?

One Win 10 laptop has Firefox 151.0.4 64bit and I've got the Firefox VPN working on it. My other Win 10 laptop has Firefox 152.0 32bit for some reason, and I've logged on Mozilla but all I can find in VPN requires payment. I don't understand the diff that the higher version is 32bit and I can't find the FREE VPN . What should I do?

I have always, for 15+ years, been able to use the system Print dialog box to create a PDF.

But as of updating Firefox to version 152.0 (aarch64), all buttons related to Saving a PDF, etc. send the document straight to the Printer to print a hard copy. There no longer appears to be any way to save a PDF.

Example scenario: 1.) Visit website 2.) Select Print (cmd-P, File > Print) and open the 1st print dialog box 3.) Select "Print using the system dialog..." 4.) Select PDF in the 2nd dialog box. 5.) You used to be able to save the PDF at this stage, opening Finder, naming the file, and choose the Save DIR. However, as of this latest update, even after the Finder File Name dialog box, hitting Save at that stage sends it to the printer to print a hard copy.

Pressing PDF, Save as PDF, Open in Preview, and Save as Adobe PDF all send the file directly to the Printer to save it.

I've got tons of receipts and things to save for work in PDF and FF was always great at this. What happened? Is this a feature or a bug? Any and all advice is welcomed.

Running macOS 26.5.1, M2 Pro, macbook pro.

I have downloaded "Free Stock Ticker" and please tell me how install it on "Startpage" which is my home browser on Firefox. I do not know how to install download programs.

Enhanced Tracking Protection is stopping me from accessing many websites which, on other browsers including Firefox for Android, have nothing wrong with them - UK Met Office, forums, webcomics, Patreon... In many places, it's stopping me from connecting to the website altogether, or even logging into desktop app services when I have to use a browser link to log in; the login process simply doesn't resolve. I've tried disabling and removing extensions, changing settings, refreshing the browser and clearing the startup cache, but nothing seems to help. I cannot work out what's wrong, and I cannot disable Enhanced Tracking Protection. I'm having to send this message via TOR browser, because on Firefox, the Mozilla Support site is reduced to just text and links, with no frames or images, and barely navigable. This also means I can't pull Troubleshooting data direct from my Firefox browser for this form, because the form page's display is also broken on Firefox; I may be able to provide troubleshooting data on request, but I will require step-by-step guidance.

I don't know what to do, and I need help.

Over the past week or so, I've been finding that Youtube videos don't start from the very beginning - the very opening is missing.

So as examples, you're playing a song that you know starts directly on a beat, but that first beat gets missed, or there will be an opening sentence such as "Everybody is talking about the latest... " and what you hear is more like "Vrybody" - you can clearly hear that It's slightly off.

This relates to Firefox in three ways.

My initial thought was that there is some conflict with using an Adblocker (uBlock in my case) as Youtube is trying to force a pre-video ad that won't play, but even with the adblocker disabled the problem persists.

I then cleared my Firefox Youtube history so it loads as a completely fresh version - but the problem is still there.

Finally, I tried the same video on Chrome to see if this is definitely a Youtube issue...and it plays correctly without a problem.

Therefore, the problem seems confined to Firefox but I am unsure where - what setting needs to get tweaked to sort this out?

When I click to fill in a Credit Card field to pay for something, my correct card info appears momentarily, but then disappears. To execute a payment, I am forced to manually fill in all required information. I made sure the "save autofill" box was properly checked in the Settings, and it was. Names, addressed, etc. are all filled in properly; only credit card info is not.

Windows 10, Firefox v152.0: I'm logged in to my account with fidelity.com and visiting a page to get information about an ETF: https://digital.fidelity.com/prgw/digital/research/quote/dashboard/composition?symbol=XXXX (XXXX being any valid ticker symbol; makes no difference what) The information is organized within the page with a set of sub-tabs (?): Overview Chart+ Composition .... (+ 6 more) Much of the information displays normally, EXCEPT: Under "Composition": "not currently available" Under "Distributions & Expenses": "not currently available" Under "Performance & Risk": there are two sections, but only one of them displays normally Under "Statistics": three sections, only one displays normally; the other two "not currently available" (see attached image) I've checked with Fidelity support, and they verified no issues at their end--identified as a browser issue since the site doesn't have this problem using MS Edge I've cleared the cache, I've turned off enhanced tracking protection, I've temporarily enabled all scripts (NoScript extension)... none of these actions helps FWIW, I also enable Privacy Badger and Malwarebytes Browser Guard, but neither claims to be blocking anything

I just updated Firefox to version 152. Now my bookmarks toolbar is broken. Can't open any site from that toolbar. Also,, the pinned sites and folders are scrambled one over the other on the left (see picture).

Firefox is updating 2-4 x/month while in use and has to be restarted. But my setting is on "Check for updates, but choose when to install". The last update recorded is listed as February 2026. So what gives? Thanks

When using Firefox on my Apple computer I keep getting this message" Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem."

This happens even when I try to get to Mozilla.org!!