Showing questions for topic:

one website stopped working

The website fortunesultimateslots.com stopped letting me login on 8-3-26. I had been going to that site daily with no problem. No other website has stopped working on… (read more)

The website fortunesultimateslots.com stopped letting me login on 8-3-26. I had been going to that site daily with no problem. No other website has stopped working on Firefox.

That site works for me on Edge but I would rather use Firefox.

Thank you for any help you can give.

Open

One website will no longer load and display

Yesterday (August 10) I tried logging into my account on Domini Funds (https://uportal.ultimusfundsolutions.com/app/dominifund/#login). My login worked okay, but only hal… (read more)

Yesterday (August 10) I tried logging into my account on Domini Funds (https://uportal.ultimusfundsolutions.com/app/dominifund/#login). My login worked okay, but only half of the site's menu loaded and none of my account data loaded. There was just a white circle with a blue streak orbiting inside. After 60-90 seconds of this display, I aborted the attempt to access my data.

I tried logging into the site again today after I had been prompted to download and use a new version of Firefox. The same result: log-in was successful, but only a partial menu loaded and none of my account data was loaded. The orbiting blue streak ran for 60 seconds before I gave up and aborted.

I then tried to access the site using an old version of Microsoft Internet Explorer and everything displayed as expected. I had a full menu displayed and I could view and interrogate my account data.

I only visit this site 3-4 times a month. My last visit was on August 1. Everything displayed properly then.

Open

I can not copy/paste pictures to websites like eBay. My graphics for things such as Radar sites are washed out

I sometimes sell items on sites such as eBay. When I try to copy and paste the picture (from my Photos) is just a weird symbol. If I go to a different computer it works! … (read more)

I sometimes sell items on sites such as eBay. When I try to copy and paste the picture (from my Photos) is just a weird symbol. If I go to a different computer it works! If I go to a different browser it works! When I open a weather App the radar is all washed out with different colors. What's the issue?

Open

Can't download pdfs

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Goog… (read more)

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Google Drive). However, trying to download my bank statements, Firefox gives me no options at all, and, indeed, I get an error message. Yet I CAN download my bank statements using Google Chrome! I've carefully checked all my Firefox settings, but nothing seems to address this problem. I've spoken to my bank, and they don't know why I can't download them either. When I try to download the statements, I get a screen saying it can't give me a 'Preview' (see attached screenshot), but there's a 'Download button. When I click that I get a white screen with the 'error' message:

"No API key found in request. request_id: d52e0732a3d10a75b1ec58534845c15c"

(2nd attached screenshot.)

I have asked about this before on this forum, but to no avail.

Open 4 20

Media display broken in Twitter(X) DMs in Private Browsing mode

I want to make the switch from Chrome to FF (to continue using UBO), and a problem I keep running into is media not displaying in Twitter(X)'s DMs while using Private Bro… (read more)

I want to make the switch from Chrome to FF (to continue using UBO), and a problem I keep running into is media not displaying in Twitter(X)'s DMs while using Private Browsing mode. It only comes up as a gray block that says "Failed to Load" with "Retry" under it, but it never loads. It also asks that I re-enter my DM password every time the page reloads.

Everything works fine in a regular browser tab, the issues only occur in Private Browsing.

I have tried disabling UBO, disabling Enhanced Tracking Protection, and clicking the little shield icon in the URL and turning that off, too. Looking this up really didn't give me any results that actually helped, either.

Help would be much appreciated! This really is the last big hang-up I have to not switch.

Open

Why can't I call up the members of my email groups when using Firefox, but can when using MS Edge?

I have three email groups on Comcast.net. To view the members of these groups when using Foxfire, I have to put them into the addressee box. However, if I use MS Edge, I … (read more)

I have three email groups on Comcast.net. To view the members of these groups when using Foxfire, I have to put them into the addressee box. However, if I use MS Edge, I have no trouble viewing them by opening the group using the usual prompt. This has been going on for a long time. I am running Windows 11, but don't know the version of Firefox, just that it has been updated several times since the problem began.

Open

gemini visual aids do not display

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI … (read more)

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

Open 11

cannot write & edit/highlight/change text colours etc before sendinge email using firefox browser

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sen… (read more)

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Open 12 30

Video, audio and mic suttering in Google meet

Hi, in this year I have sometimes problems with Google meet on my T480 notebook. I could not define any reason or what could be connected to this behaviour. Start of the … (read more)

Hi, in this year I have sometimes problems with Google meet on my T480 notebook. I could not define any reason or what could be connected to this behaviour.

Start of the meeting is usually ok, but by time it starts to stutter. Video, audio and other callers stop to understand what I am saying. I have no issue with Chrome. And camera seems to be much better with Chrome. I use ocassionaly MS Teams and when I am in Firefox, it happened too. The main issue is, that it's unpredictable. It's not related to if I share the screen or not, or the others. It can be just simple call with camera off. And it happens sometimes, but often. So I learned by time to join meeting with Chrome. I tried to shut off extensions without positive result.

It is interresting, that it's working like that last several months. I started to use google meet in 2024 and it worked well all the time until this year. Hardware acceleration is on, I think I already tried to shut it off. I use ESET, that's only thing which occurs in my mind, what can be relative to this issue. But only in Firefox? Any advices?

Open

Cannot submit forms on a particular website

Good Day. I have encountered a problem recently with on particular forum site. When I attempt to login I receive an error after pressing the submit button. The form d… (read more)

Good Day.

I have encountered a problem recently with on particular forum site.

When I attempt to login I receive an error after pressing the submit button. 

The form displays this error "The submitted form was invalid. Try submitting again."

I have been using the site regulary for several years and have never had this problem

The following is what I am using:

    Firefox ver 153.0.1 64 bit
    Windows 10 and/or Windows 10 (yes this is happening on all 3 of my PCs)

The forum site is using phpBB Forum Software. I do not know the version. As stated above they have been using this software for several years.

In trouble shooting this issue I have discovered that if I do the following in the specified order I can login and create and respond to posts and Private Messages. But as soon as I log out I receive the invalid form message until I do the following steps again.

            1) Clear all cookies, temporary cache, site settings, browsing and download history, site settings
               and saved form info.
            2) Shutdown Firefox 
            3) Navigate to my profile with Windows Explorer 
            4) Delete the file cookies.sqlite

I must do this each and every time I access the site.

I am at a loss as to what to do about this. Does Firefox have any error logs or console logs? If so how can I enable them to see if I can get a better idea of what is happening?

Thanks in advance for any help with this.

Open 9 1

Cannot access earthlink on Firefox but possible on Edge.

After your security fix this morning, I discovered that I can't access my earthlink inbox. I keep getting the login page, and when I try to log in, the login page is all … (read more)

After your security fix this morning, I discovered that I can't access my earthlink inbox. I keep getting the login page, and when I try to log in, the login page is all I get. I can, however, access my earthlink inbox on Edge. So I wonder if there was something in your security fix that is creating this problem on Firefox. How to fix this?

Open

Recently, my Windows 11 machine apparently automatically updated Firefox and now I can no longer access my Tablo units using Firefox on that machine.

When trying to access my Tablo units via my.tablotv.com, the browser appears to see the units (or perhaps it is using prior access data, I don't know). But when selectin… (read more)

When trying to access my Tablo units via my.tablotv.com, the browser appears to see the units (or perhaps it is using prior access data, I don't know). But when selecting a Tablo unit to connect with, the result is a "continuing" message with the usual circle, but then nothing else-- neither the expected successful connection nor the usual "problem connecting" message when something is wrong. I can still access the units as usual using firefox on my Chromebook, which I presume hasn't updated Firefox the same way. These are the older Tablo units, not the different system they are selling now.

I'll attach a screenshot. I did try "repair"ing Firefox using the built in Windows functionality, but that didn't seem to change anything. I was thinking of trying to uninstall firefox and reinstall it, if you think that might work. Let me know if you have any suggestions. Stephen Hedges

Open

youtube is dissabeling video clips, when selectinf Play in a new window, or display in a side window the clip is greyed out ad refuses to play

While Using Youtube : from the starting page (that comes up with multiple Clips displayed), I attempt to do the following: By selecting Open Link in a new tab, or Open Li… (read more)

While Using Youtube : from the starting page (that comes up with multiple Clips displayed), I attempt to do the following: By selecting Open Link in a new tab, or Open Link in Split View (So I can Watch a specific clip without loosing the original displayed clips on the starting "face Page") ...the selected Opened Link Immediately Becomes Greyed Out And Refuses to Play the the Clip. To watch that clip I must close the video clip that I selected to then return to the original opening page to then Move the pointer back over the smaller box-clip that I want to watch, leaving the pointer on that clip is the only way to watch the clip. This Just Started Happening Recently...... This is Happening Every time..... Apparently, if you want to watch ANY of the displayed clips from a Start "Face Page" you can Only watch by hovering the mouse pointer on that specific Small Box Clip on the starting page...I can't bookmark that page without selecting the page to another Face Page, which then looses the smaller multiple clips on the original face page that I started on.

Open

Home Depot site is dysfunctional

I am using Firefox on a LLinux Mint 22.3 - MATE 64-bit operating system. Recently, I went to www.homedepot.com. The page did not fully load. It just kept trying to load t… (read more)

I am using Firefox on a LLinux Mint 22.3 - MATE 64-bit operating system.

Recently, I went to www.homedepot.com. The page did not fully load. It just kept trying to load the page. I waited for a few minutes and tried to do a search for an item I wanted. I got a message that indicated: "OOPs! some went wrong. Try refreshing the page."

I tried refreshing the page. I got the same situation. The page would only partially load and each time I did a search, I got the same "Opps!" message.

So, I went into setup and deleted my cache. This did not help. I also uninstalled Firefox and reinstalled it. That still did not help.

I started up Google Chrome. I went to the site and it worked just fine. So there is something wrong with Firefox.

Open 2