Continually having to finish account setup

Why am I being alerted when I sign in to Firefox to finish setting up my account? I think that I have had an account and already sync my devices for the last decade, but … (read more)

Why am I being alerted when I sign in to Firefox to finish setting up my account? I think that I have had an account and already sync my devices for the last decade, but less than a century. When I follow the sync instructions i get put on a loop of needed to "pair from within the Firefox app," on my phone - which I was using when instructed to "open Firefox" very confusing as to what I am doing wrong.

Asked by Waynem 6 days ago

Last reply by Denys 6 days ago

One-way Sync option

I'm just wondering when developers will get their heads out of their butts, and provide a "one-way sync" for firefox. I'm so fricking annoyed at the sync changing around… (read more)

I'm just wondering when developers will get their heads out of their butts, and provide a "one-way sync" for firefox. I'm so fricking annoyed at the sync changing around my setups with bookmarks, passwords, etc when I sync between my primary computer and others that I don't use as often. Is this concept just to difficult too comprehend?

Asked by sales299 1 week ago

How to prevent backwards sync between 2 computer, with a large bookmarks file size?

We have a question about bookmarks sync, with specific characteristics, please. We purchased another computer, a laptop, and wish to benefit from the bookmarks sync betw… (read more)

We have a question about bookmarks sync, with specific characteristics, please.

We purchased another computer, a laptop, and wish to benefit from the bookmarks sync between them. However, we're affraid of a backward syncing situation. How can we make sure we prevent that?

For example, say we worked on the desktop for a week, and then need to use the laptop. What should we do when we turn the laptop on and open ff browser, if we wish to sync from the desktop to the laptop? Do we press the Sync button on the laptop? - or will that force a backward synching from the laptop to the desktop? If that's the case, than how do we sync reliabely? And let's say the day after, from the now-updated-laptop to the desktop? Is the safest way to do it by turning the sync option off, and copying the bookmarkbackup folder from one updated computer to the other?

Also, this may complicate things a bit - We use the browser bookmarks in a non traditional way. It's kind of an archive for us. The .jsonlz4 file size in bookmarkbackups folder is 37MB. We remember reading somewhere before, the server backups stores files up to 10MB. So, question is, does the large size or the bookmarks file will affect the synching process between computers?

Thank you very much! :)

Asked by tef 2 weeks ago

Last reply by tef 2 weeks ago

There is no option to access the account in Firefox settings.

Hello everyone! Windows 10, Firefox 146.0.1 (64-bit) I'm trying to synchronize my account, but there is no "Sign in to account" or "synchronization" function in the setti… (read more)

Hello everyone! Windows 10, Firefox 146.0.1 (64-bit) I'm trying to synchronize my account, but there is no "Sign in to account" or "synchronization" function in the settings menu on the left. When I log in via the command line using https://accounts.firefox.com/signin, I can log in, but neither the account itself nor the synchronization button appears in the settings. What should I do? Thank you!

Asked by ruboris 2 weeks ago

Last reply by Agent virtuel 2 weeks ago

  • حُلّت

The "Payment Methods" section has disappeared.

Good morning, the "Payment Methods" section has disappeared. In its place, I see a link called "Manage passkey in system settings," which takes me to the Windows 11 Passk… (read more)

Good morning, the "Payment Methods" section has disappeared. In its place, I see a link called "Manage passkey in system settings," which takes me to the Windows 11 Passkey section, which I've NEVER enabled!

If I create a new profile, the "Payment Methods" section appears as normal, but when I link it to my Microsoft account for profile sync, the "Payment Methods" section disappears and "Manage passkey in system settings" reappears.

How can I fix this? Thanks

Asked by Privato 1 month ago

Answered by DJ_SANYEE 2 weeks ago

  • حُلّت

Still having bookmarks sync problems

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735) I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone… (read more)

Desktop Firefox 142.0.1 (aarch64) iPhone 11, iOS 18.5, Firefox 144.1 (62735)

I just reinstalled the desktop which needs the mobile phone's bookmarks. If I wipe the phone bookmarks, I lose everything. Backup, how on the phone? Sync, how? The Firefox Bookmarks Sync isn't an exact science and a misstep could be catastrophic!

Here's what I'm looking at on the desktop and the phone, attached. 1. Desktop Firefox Bookmarks Sync window show a 3 horizontal lines (hamburger icon) for iOS Firefox settings. 2. Phone Firefox has 3 horizontal dots (meatballs icon) for iOS Firefox 3. Phone Firefox has my Firefox account logged in and a Settings option, but which one (I choose Settings 4. Phone Firefox Settings shows my ACCOUNT and a Sync Now option, but which one (I don't want the phone to Sync and pull no data from the desktop and wipe the phone Bookmarks (no backups)).

Asked by kFirefoxForum 3 weeks ago

Answered by kFirefoxForum 3 weeks ago

set a master sync source to be administrator master sync

bold textestablish a master administrator syncSYNC source for all conected devices do not want each individual device to reload and edit al devices connected Want one si… (read more)

bold textestablish a master administrator syncSYNC source for all conected devices do not want each individual device to reload and edit al devices connected Want one single MASTER sybc source as the administrator update source MASTER for al conected devices

Asked by bankofelectric 4 weeks ago

Last reply by Paul 3 weeks ago

WHERE IS THE OPTION TO SYNC AND SAVE DATA

Where tf is the sync and save data button on Firefox Android v 142.0 I am trying to sync with my desktop and there's no option under the menu for sync. The instruction g… (read more)

Where tf is the sync and save data button on Firefox Android v 142.0

I am trying to sync with my desktop and there's no option under the menu for sync. The instruction given when I try to sync is to click the menu, go to "sync and save data" and scan a qr code. Of course the code doesn't work from my camera like every other qr code in the universe. It has to be scanned in the Firefox app but there's nowhere in the app to do this.

It's not in settings. It's nowhere.

Where is it, I REALLY REALLY NEED TO SYNC so that I have access to my bookmarks on my phone.

This shouldn't be complicated or difficult where is it???????? :( This is ridiculous.

Asked by Lauren Myles 4 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

How do I prevent Firefox from modifying my settings (with defaults) when I enable sync?

Whenever I install a new system with a GUI — which is quite often as the responsible for the network — it's unavoidable to have Firefox on it since is hit and miss with u… (read more)

Whenever I install a new system with a GUI — which is quite often as the responsible for the network — it's unavoidable to have Firefox on it since is hit and miss with uBO and the Chromium ones.

Except for the pages that load automatically on install, before I open the first page, and before I enable sync; I make sure to match my settings on other Firefox instances first. I even set several in about:config too; namely anything related to QUIC/HTTP3, encrypted DNS, and this relentless need Firefox has to navigate automatically to the HTTPS version of a domain as if they were always the same site. Technically speaking, they're not even the same server but I digress, when I finally enable sync it reverts all* the settings to defaults again.

I thought this was synced down from somewhere but recently I installed Firefox on an older system, I did the ritual with the settings, the candles, the about:config, the dead cat, y'know… the whole thing, and enabled sync. But what it actually happened was; I only logged in. Sync remained off. It read something like "sync off" in the setting next to the big blue button to turn it on.

Before I click the button, I opened a new window, and went to the settings again to make sure that the settings on the current window weren't stale. I noticed the reversal had already happened. Despite nothing had been synced I already was back to defaults.

I changed them back.

When I clicked on the button, the usual selection of things I sync was already done, I just had to confirm it and that was all. Once it finished, my settings were change to defaults… again! Albeit to a much lesser degree. The password manager turned itself on again, but not all the checkboxes below the main setting, one of the two Recommend, something-something while I browse was turned back on, I think Show search suggestions in address bar results was turned on too, and I don't remember if the settings for Firefox Home were changed, they often are, I don't use it at all, but it's rather easy to accidentally have the shortcuts from that page to prepopulate in the address bar drop down.

There must be one setting that prevents this, on Windows I think I have it under control (Firefox is preinstalled and preconfigured through Active Directory), that would be awesome if anybody actually used Windows, we only have it because our accounts are in Active Directory, but it does prove that it can be controlled. Most of the settings that have disappeared from Firefox are still available to Enterprise administrators and then some …which is a bit telling from the browser that allegedly champions privacy.

I want Firefox to let me navigate to "dangerous sites", so I learn early from my mistakes, not later when these protections have made me careless and it's riskier; to keep remembering on my own to keep my passwords fresh, not have that software crutch that relies on a third party service; to be a browser, not my operative system.

Although I'm not a dev, you can get as technical as you want, no need to dumb it down; if I don't understand it, I will be happy do my homework, just tell me how, please (and thanks.)

  • not all but it feel like it: it's mostly those that use Mozilla's hosted services, I believe, such as the password manager and the like.

Asked by senseivita 1 month ago

iPhone Syncing

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom r… (read more)

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom right (i'm assuming this is a menu but printing an icon labelled "menu" is less cryptic) offers no sign in opportunity.

Asked by 4indog 1 month ago

Last reply by jonzn4SUSE 1 month ago

Pinned websites on Firefox start page being synced between profiles.

My understanding for profile feature was that bookmarks, user preferences were seperated. However my Pinned websites on my work profile in my work computer is synced to m… (read more)

My understanding for profile feature was that bookmarks, user preferences were seperated. However my Pinned websites on my work profile in my work computer is synced to my personal profile at personal computer.

Is there a way to avoid this or is this unavoidable when using the sync function.

Asked by soham.gh 1 month ago

Backing up custom search engines using Sync

Hi, I recently had to reinstall Firefox. I made sure that settings etc were backed up in my Mozilla account, but I didn't realise that my custom search engines had not … (read more)

Hi,

I recently had to reinstall Firefox. I made sure that settings etc were backed up in my Mozilla account, but I didn't realise that my custom search engines had not been backed up. I have about 20 of these custom search engines for work, so it was a pain to re-apply all of these. It's done now, but I'd like to know if there is a way to back these up for a quick restore on a reinstall?

There is no 'Search Engines' option in my Sync settings.

Thanks

Asked by ls18246 1 month ago

  • حُلّت

Understanding the Moz app.

Choices? I need to understand the App before committing my internet presence. Options to revert to Firefox/Windows, disable features I choose. Otherwise it just GQQle. … (read more)

Choices? I need to understand the App before committing my internet presence. Options to revert to Firefox/Windows, disable features I choose. Otherwise it just GQQle. Sync is already intruding on my preferences.

Asked by kayaker 1 month ago

Answered by Konstantina Papadea 1 month ago

Sign In button next to Sync and save data Options Both Missing

I have a new computer and I want to sync my Firefox account but the Sign In button next to Sync and save data options are missing from the browsers in both devices. How … (read more)

I have a new computer and I want to sync my Firefox account but the Sign In button next to Sync and save data options are missing from the browsers in both devices.

How do I fix this issue?

Asked by ecamackb 1 month ago

entering sync password every time I open firefox

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How t… (read more)

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How to solve it? Because I need to write sync password every time, open all cards etc .. OS - win11 pro, Firefox browser versiono 145.0.2 64bit, no 2FA in firefox. Thank you. Mike Hrubjak.

Asked by MikeShadow 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • حُلّت

Scan QR code in Firefox app

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone … (read more)

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone or tablet. I am asked toOpen Firefox on my mobile device. Then Go to the menu and tap sign in. That’s where I am. Now I’m asked to tap “ready to scan” and hold my phone over the code. Unfortunately, my Firefox app does not show a ready to scan option after I get to sign in. Help!!

Asked by aimhigh75 1 month ago

Answered by wirkutskijkarl 1 month ago

I keep getting notified about multiple devices I have computers and wants me to sync these tabs but the only device I have is one phone

bol it's really frustrating because again I only have one device a Motorola cell phone and I don't have any kind of computers or laptops or anything else and it's always … (read more)

bol it's really frustrating because again I only have one device a Motorola cell phone and I don't have any kind of computers or laptops or anything else and it's always talking me to sync my tabs for my other devices and this and that and it's really frustrating because I don't work I'm on ssti I don't go to school and it's always telling me that my I have an administrator on my account that's for my work or school or something like that when all it is is hackers have taken over my phone and hijacked everything in my life because of my old roommate David Floyd Lee

Asked by guu05247 1 month ago