Showing questions tagged: اعرض كل الأسئلة
  • حُلّت

How can I start fresh as a new Firefox user?

My switch from the release version to ESR seemed to go well, but my history and many of my settings and data, including my pinned tabs and extensive notes used by add-ons… (read more)

My switch from the release version to ESR seemed to go well, but my history and many of my settings and data, including my pinned tabs and extensive notes used by add-ons, were gone. I managed to reconstruct most of them, but was distressed to find that when Fx updated my ESR version those settings were again gone.

I have again restored most of the lost settings (including the one not to automatically update!) but I know I can't defer Fx updates indefinitely, and I also expect I may want to return at some point to the release version--and I desperately don't want to have to reconstruct my settings any more (or at least more than one last time). I'm not concerned about the loss of my history

Since I'm prepared to note all my settings first, starting fresh seems like a viable solution. I just need to know how (unless you can suggest a better option). I'd be happy with either the release or ESR channel.

Asked by Odin3 1 day ago

Answered by Shashank Shekhar 18 hours ago

Recovery key

I have a firefox recovery key that i made on my desktop computer which is now not accessible. So I turned on my laptop but i forgot my firefox password that i made on the… (read more)

I have a firefox recovery key that i made on my desktop computer which is now not accessible. So I turned on my laptop but i forgot my firefox password that i made on the desktop i however did have my recovery key that i created when i was signed into firefox on the desktop, so i clicked reset password it sent me a reset password link to my email but it did not ask me for the recovery key, when you create a recovery key does that key only work on the firefox your signed in on that computer only?

Like can my recovery key only work on one device signed into firefox and no other? no other computer will the recovery key work?

Asked by Faerie Caster 1 day ago

Last reply by cor-el 1 day ago

signed in

If im signed into firefox on 1 computer, and reset my firefox password on a second computer am i automatically signed out of the 1 computer firefox account, or is there s… (read more)

If im signed into firefox on 1 computer, and reset my firefox password on a second computer am i automatically signed out of the 1 computer firefox account, or is there still a chance i can still have all my bookmarks!!!!

Asked by Faerie Caster 1 day ago

can't keep Firefox settings on computer

every time I close Firefox, I lose all my customizations and settings. even after going thru sync etc. It seems to recognize my computer as "new" every time and when I … (read more)

every time I close Firefox, I lose all my customizations and settings. even after going thru sync etc. It seems to recognize my computer as "new" every time and when I look at my sync'd devices, I can see my computer with its tabs from my prior session.

how to I merge these devices or fix this problem? this is becoming a huge waste of time for me as much as I like Firefox and what its trying to do

Asked by dabeyewardene 1 day ago

Last reply by jscher2000 1 day ago

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (read more)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Asked by tsft1 2 days ago

Last reply by FredMcD 1 day ago

sign in

i had firefox account with sync and monitor. I will not reconize my email to sign in. I had to create a new account with the same email that i used before?\ How do i spea… (read more)

i had firefox account with sync and monitor.

I will not reconize my email to sign in.

I had to create a new account with the same email that i used before?\

How do i speak to someone from Mozilla firefox

i need to find out what happened to my original account with all my saved preferences

Asked by mike-taylor1 1 day ago

deletion of my firefox account with the username d2onovangregg@yahoo.com is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have acc… (read more)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username d2onovangregg@yahoo.com is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 2 days ago

Syncing problems

Despite having set up a Firefox account I am having issues syncing between my Mac and iPhone. The situation: My Mac has my up-to-date bookmarks My iPhone has old bookmark… (read more)

Despite having set up a Firefox account I am having issues syncing between my Mac and iPhone. The situation:

My Mac has my up-to-date bookmarks My iPhone has old bookmarks which I need updating to mirror Mac. Both devices are signed into my Firefox account

However, when I try to sync it leads to my Mac updating with old iPhone bookmarks.

Can anyone help please? How can I ensure my Mac is the default device?

Asked by craig-thomas4 2 days ago

Sync problem between Firefox iOS and Firefox Windows desktop

I reinstalled my notebook and lost all my bookmarks in Firefox. The bookmarks are still present in my Firefox iOS app. Both my iOS and desktop browsers are logged in to t… (read more)

I reinstalled my notebook and lost all my bookmarks in Firefox. The bookmarks are still present in my Firefox iOS app. Both my iOS and desktop browsers are logged in to the same account, but they do not sync. I tried to force it, still nothing. The desktop does not show up in the connected devices, but when I try to pair I keep getting the message that I have used the system QR scanner and not the in-app scanner. But I used the in-app scanner next to the URL line.

Any suggestions about how to sync my iOS Firefox to my Windows desktop?

Jeff

Asked by jeffdekleijn 3 days ago

Email address of Firefox Sync Account does no longer exist

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account year… (read more)

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl

Asked by karl.schwerdt 5 days ago

Last reply by karl.schwerdt 4 days ago

Password falsely flagged as incorrect

I'm trying to log into my Firefox account from a different computer from my personal, but the login page keeps flagging my password as incorrect. On my personal computer … (read more)

I'm trying to log into my Firefox account from a different computer from my personal, but the login page keeps flagging my password as incorrect. On my personal computer I'm able to change my password, but whenever I change it the system flags the "previous" password as incorrect, and none of the ones I change it to register as correct on the second computer. I really don't want to reset my whole Firefox account to be able to log into another computer, please help?

Asked by COSMOGONE 5 days ago

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (read more)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

Asked by osamamaqbool1 6 days ago

I get "Primary account email required" when trying to create a new account, even after removing the email as secondary from my other account

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary em… (read more)

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary email for the old@example.com account. I removed it and old@example.com no longer has a secondary email, but I'm still getting the "Primary account email required" message.

I am having this same problem! https://support.mozilla.org/en-US/questions/1271595

Looks like Firefox accounts have a bug, you guys must not be properly removing secondary emails from you database. Please take a look, extremely frustrating!

Asked by ghufran1 6 days ago

Last reply by cor-el 6 days ago

  • حُلّت

How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (read more)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Asked by tim.plant1 1 week ago

Answered by cor-el 1 week ago