Showing questions tagged: اعرض كل الأسئلة

Firefox Account - how to remove account with Authenticator 2-stage security

Hi, how to remove an old account? I can't logon due to setup Authenticator and I have no possibility to set-up it again. I was able to change password, but I cannot logo… (read more)

Hi,

how to remove an old account?

I can't logon due to setup Authenticator and I have no possibility to set-up it again.

I was able to change password, but I cannot logon. How to pass thru that step? I have confirmation email regarding two-stage authentication sent 29 JUN 2020 08:36AM, but I did not save any data for recreation of Authenticator setting (eg QR-code image).

Is there any way to recover my original login? I have recovery code (if there is a possibilty do switch-off second stage)... I might recover my account.

Kind regards Pawel

Asked by p_firefox 15 hours ago

Last reply by Dropa 11 hours ago

logins password does not sync between platforms

Sorry if this question has been asked before. I am quite a new Firefox user. I have set firefox to sync, but my saved logins and passwords on for example my PC does not s… (read more)

Sorry if this question has been asked before. I am quite a new Firefox user. I have set firefox to sync, but my saved logins and passwords on for example my PC does not sync to my android tablet or phone. How do I fix this?

Asked by efamundsen 1 day ago

Last reply by jonzn4SUSE 1 day ago

Old data keeps synching back to main PC

Hi, So, I ran a sync to my laptop which is now my main PC. I spent hours cleaning up old accounts and passwords etc... I ran a sync again to update the data on the serve… (read more)

Hi,

So, I ran a sync to my laptop which is now my main PC. I spent hours cleaning up old accounts and passwords etc... I ran a sync again to update the data on the server so I would have a backup just in case, or if I wanted to sync the data to another PC I could. But when I ran the sync again, all sorts of old User ID and Passwords came back. I thought when I ran sync it would update the data on the server not the other way around???

Please advise. Thank you,

Michael

Asked by Soccer_Dude 2 days ago

Primary email account ([edited] @cox.net) is no longer active

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my ema… (read more)

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my email from the dead ([edited] @cox.net) to the new email ([edited] @mailfence.com)?

Asked by pickblu 3 days ago

Last reply by cor-el 2 days ago

Merging Logins, Passwords, etc from different computers, profiles, devices.

Hello world! Is there any documentation explaining if FireFox Sync is the best way to merge different computers and/or devices with different logins saved? And if yes, ho… (read more)

Hello world! Is there any documentation explaining if FireFox Sync is the best way to merge different computers and/or devices with different logins saved? And if yes, how to use it (which computer log in first, etc). Has anybody done it and can explain if in the process entries with the same URL were duplicated or if the newer login information overwrote the older one?

I have found this question ALL OVER the internet (phrased differently) and yet, NOT ONE OFFICIAL ANSWER or an unofficial one that actually answers the question. Many well intended volunteers suggest to export and import but then again, there's no information on how the process works. (Duplication or saving Account #1 Over Account #2 or newer over older, etc). How can we get a an official answer? I am sure the coders know how their tool works... why is it so hard to help so many people in need?

For users who have been using FireFox in different computers over the years, it's a VERY REAL problem. Right now, I have to switch between my different devices when searching for passwords as I'm unsure what the Sync would do.... We should not be sorry for having chosen FireFox over other browsers... Thank you.

Asked by vramunda 3 days ago

Last reply by jonzn4SUSE 3 days ago

Same Firefox Home Page on all my computers

Is it possible to set the same "home page" on all three of my Mac computers? I want the same links across all three, but they keep changing with "syncs" despite being pin… (read more)

Is it possible to set the same "home page" on all three of my Mac computers? I want the same links across all three, but they keep changing with "syncs" despite being pinned. Ver. 107.0.1

Thank you, Polly

Asked by Polly Seven 5 days ago

Last reply by Polly Seven 4 days ago

Can't find synced data after reinstalling Windows

Hello, I recently did a clean install of my Windows 10. I was signed in to Firefox before formatting and had sync enabled for all fields, so I thought that once Windows w… (read more)

Hello,

I recently did a clean install of my Windows 10. I was signed in to Firefox before formatting and had sync enabled for all fields, so I thought that once Windows was reinstalled and I installed Firefox I would get all of my history/password/bookmarks back.

Unfortunately, I've now signed into to Firefox and see none of my history/passwords/bookmarks. Is there anything I can do?

It would be quite devastating as I don't have any of that information anywhere else. I should've done a backup, but again, I assumed Firefox Sync would do that just like Google Chrome does.

Thank you

Asked by seviflood 4 days ago

Last reply by Paul 4 days ago

Sync not working since had to reinstall Windows

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to … (read more)

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to do a new install of Windows 10, and Firefox will not sync. I've tried hitting 'sync now'...

Asked by Anya 5 days ago

Last reply by jonzn4SUSE 5 days ago

ACCIDENTALY DELETED SOME SYNC DATA (TAB) WITH HUNDREDS OF BOOK MARKS IN IT....CAN I RECOVER IT ??

Hi I goofed Was was sorting and organizing hundred of bookmarks in my Firefox sync I had the all stored in one tab ( column/ header ) I accidentally deleted this tab and … (read more)

Hi I goofed Was was sorting and organizing hundred of bookmarks in my Firefox sync I had the all stored in one tab ( column/ header ) I accidentally deleted this tab and all its subordinate data The data is very important Is there any way to recover this or restore it ??

Asked by rdw5 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

I HAVE RE-INSTALLED FIREFOX. VERY OLD VERSION OF BOOKMARKS / PASSWORDS SAVED RESTORED

i hope to ask in the right way. i got a problem yesterday. Firefox stop working (when i try to go a webpage and/or open settings) nothing happened. i searched here and to… (read more)

i hope to ask in the right way. i got a problem yesterday. Firefox stop working (when i try to go a webpage and/or open settings) nothing happened. i searched here and to be quick it was problem with VCRUNTIME140_1.dll missing. unfortunately before understanding it was enough to copy the file in the directory of Mozilla i decided to uninstall and reinstall firefox and this come the surprise: i have created my profile like for other browsers so i was thinking once re-enter in my profile theme, settings, bookmarks and passwords were restored..... and actually they are but not the actual ones... some 6-months or 1 year ago version.... WHY???

i changed a lot in this period and this is not good for me. luckily i was able to import manually bookmarks as i have backup of all my hard drive did 2 days ago but passwords, themes, settings.... how it happens? it was my mistake in something? i thought sync was useful in this scenario....now i have fear that even if i fix everything next time i will have same problem..... SORRY FOR MY BAD ENGLISH. i hope it was clear what happened to me.

Asked by Khaled 5 days ago

Problem with syncing two browsers

Hello I’ll make this as brief as possible, so here goes. When I was working I had Firefox on my computer, my iPhone and my iPad and all three were synced together. Now t… (read more)

Hello

I’ll make this as brief as possible, so here goes. When I was working I had Firefox on my computer, my iPhone and my iPad and all three were synced together. Now that I no longer work I don’t have access to the computer any longer. Only my iPhone and iPad. Up until a few weeks ago that was fine. Both of them were still synced. Then, for reasons completely unknown, the one on the iPad became problematic. So, without giving it much thought I, installed a brand new one on the iPad. It told me to set up a login for that one which, I did , again without giving it much thought. Then, when I hit sync, nothing. And I believe that’s where the problem lies. I sat down with the iPad on one side and the iPhone on the other and went through every setting I could find. The only difference I could see was with the account names. The one on the iPhone is “overworked” which I believe was originally on all three. But when I set up the new one on the iPad, once again not giving it enough thought, I used my email address which is “gregcocks193@gmail.com.” So my belief is that the difference in the account names is why one can’t find the other. But, what to do? I don’t want to just experiment because if I do it wrong I could potentially lose the ones on the iPhone, which is the only one left that has all my bookmarks and logins, and if I lose them, they are gone forever. So I’m hoping you can tell me what to do. If I need to change one of the account names, which one? How do I do it. Or is there another way to sync them together, without changing either of the names. I really don’t know. But since I only have one shot at getting it right I’m not going to do anything until I hear back from you. I have always used Firefox and nothing else, going all the way back to ver. 17 on the computer, and I don’t want to change. So now that you know my dilemma, I hope you can help. People ask me why I don’t use Google because it’s the #1 browser, and my answer is always the same. Just because their name is plastered everywhere doesn’t make their browser better. In fact, I think their mobile browser is horrible. So please give me some advice on what to do so I can continue using Firefox.

Thanks for taking the time to read this and I look forward to getting your help.

Take care Greg

Asked by Old & Tired 6 days ago

Last reply by Dropa 6 days ago

Firefox sync is empty after system reinstall

Hi. This is quite similar problem to mine: https://www.reddit.com/r/firefox/comments/szmlim/firefox_sync_is_empty_blank_after_fresh_windows/ Long story short: my compute… (read more)

Hi.

This is quite similar problem to mine: https://www.reddit.com/r/firefox/comments/szmlim/firefox_sync_is_empty_blank_after_fresh_windows/

Long story short: my computer crashed. I'm using Linux, and some lib package files got wiped along the way. Anyways, I checked I have nothing important locally and installed a fresh system, because I have everything in the cloud and don't care about my local files.

In my new Garuda Linux I opened Firefox, tried to log in. It asked me to confirm by email. I confirmed the code. It said it's wrong. I tried again. It said it was wrong again. Okay, I returned the password and got a new one. It synced... and I have no bookmarks, no settings, nothing. What the hell, how do I get them back?

This is the first time I get this issue. In the past the same situation with reinstall happened to me, too. All data was always safe in the sync. I really need all my bookmarks back, please help.

I could not find any useful info in the sync settings.

Asked by marfa.dontsova 6 days ago

Last reply by jonzn4SUSE 6 days ago