Firefox Community Forum

why am i being asked to sign in to age verification sites when i have mozilla paid VPN installed and have enabled japan as the start point rather than UK  ? - Thanks

Why so many 'I am not a robot" picture checking and redundancy on motorcycles too? It's blocking my Firefox website address defaulting to Google's address bar? Only change I made was activating my AVAST security VPN subscription.

All searches get blocked by reCaptcha, quoted as being caused by 'unusual activity on the network' After going through the "I'm Not A Robot" process the search is o.k., but this happens for every search. The problem does not exist if I switch to Chrome. How do I fix this?

Contributor note: See also /questions/1559565.

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, When I tried to open the Guardian site (www.theguardian.com) it would open very slowly and not load and of the pictures. This gradually got worse, the site taking for ever to open at all, and always with the little dot in the tab at the top left going from side to side showing it was still loading. I have tried everything I can think of. Opened in troubleshoot mode, changed DNS settings, uninstalled and reinstalled Firefox twice (one time to see if it would work normally if I didn't actually sign in to my account). All to no avail. In fact now things are worse, in that the GOV.Uk website is now giving me similar problems - and a few other sites have become slightly slow and reluctant to open as well. My internet connection seems fine, and all these sites open without any trouble on Microsoft Edge. I am NOT very good at tech, and I am now tearing my heair out as to what I can try next.

Any help wopuld be gratefully received!

Jim Luetchford

With the latest firefox update all my bookmarks do not appear on my windows11 desktop. But the synchronized booksmarks on my win10 note book and on my iphone still exist. So nothing is lost, the bookmarks simply do not show up on the win11 desktop. With this firefox update I also received a desktop message that bookmarks might not appear because of an interference with the internet security program (f-secure) Unfortunately I did not give enough attention to this explaination there and the steps how to solve the problem.

Can somebody send me the link to this explaination or tell me how to fix the bookmark interference with f-secure?

many thanks thomas

When I try and connect to a site with firefox I get a message saying "Check that Firefox hass permission to access the web (you might be connected but behind a firewall) How can I get check to see if I am behind the firewall and if so how can I get out to connect to that specific site.

Hello, I have been using Firefox for 15 years, you guys are awesome. I have a few issues before with Firefox, in the past but were easily fixed by a refresh or new install, PC reset. I have tried these options and more, and still I cannot see why websites are not connecting, I recently tried Norton Anti track, didn't see anything new deleted after 3-days? (Properly)I am sure anti track is the cause of the problem, it was running fine until deleted extension removed everything. Norton did a remote session taking screen shots of computer and stated Firefox is is just not working. I can access the websites from that browser. I reinstalled Firefox* after install of Norton product, which usually likes to control everything on your computer. I have a HP Pavilion desktop running windows 11/// I just cant seem to get to my accounts seem to be block by something? Account i have had for years. I have done everything on Mozilla help articles, but still not letting me in to the websites??? some are opening email AOL, CVS and a few others, even my Amazon Prime account hesitates while browsing?I had and AOL pop-up stating My GP? settings? could not find it. Can you help any info would be appreciated. Firefox is my default browser and I miss it. Thanks to all at Mozilla, best, Thomas user.

Hi. I'm in Windows 10 Extension using latest version of Firefox 145.0.2.

Every time I try to log into my Gmail account, a Windows Security Pop up says: "Making sure it's you. Please sign in to google.com. This request is coming from Firefox, published by Mozilla Corporation."

I'm already trying to log into gmail using my user name and password! I cancel out of the pop up and then it takes several tries to finally log in to gmail.

Is there any way to disable this pop up request at Firefox's end?

Thank you. JHL

a security program may be tying up the bookmark tab in Firefox. Is this true for everyone and I can expect a fix to be downloaded. or what else can you suggest.

nord vpn from desktop icon gives the normal pop up in pic 1. next pic when you go to log in you get the with screen in pic 2. if you try log in from a link nord sent in trouble shooting you get pic 3. if you go to crap browsers like chrome and edge it works fine, but we are removing those programs next weeks for security reasons. so i need this to work on firefox. reinstalled nord with no fix. worked fine 11-2925 but not now 11-30-25

When I attempt to search on Mozilla Firefox I get this message from Norton, my antivirus software provider: "We prevented your connection to rini.drorinat.com because it is a dangerous webpage:URL:Phishing" This has only happened in the last few days. I am offered no sites - just this message from Norton. How can I solve this, as Norton does not appear to offer a solution, though I have messaged them on their site.

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.