Showing questions tagged: اعرض كل الأسئلة

Firefox crashes whenever I try to shut it down, or turn off computer. Now all my saved tabs are gone too.

I am on an iMac running High Sierra 10.13.6. For the last couple months whenever I try to close Firefox it either crashes or I have to force quit Firefox to make it quit… (read more)

I am on an iMac running High Sierra 10.13.6. For the last couple months whenever I try to close Firefox it either crashes or I have to force quit Firefox to make it quit. But on restart tabs have been restored, or I have been able to bring them back using "restore tabs".

Two days ago my wife was using my computer (I was out of town) and when she finished she tried to turn off the computer. She got a message that Firefox was not closing so the computer could not shut down, then a minute later (without her doing anything) the computer did shut down.

I got home todaty and started the computer. Opened Firefox and found all of my saved/open tabs (~25) were gone. No "restore tabs" option available.

Is there any way I can locate and restore the missing tabs? I've looked through some posts in Support, but all of the crash issues I found were of a different type. And it would also be really nice if I can get Firefox to close normally again. Are there any plugins that commonly cause this kind of problem?

Thanks in advance for any help!

Tom

Asked by Tom 5 hours ago

Last reply by cor-el 19 minutes ago

I need an older version to work on MAC OS10.5.8

I have a 2007 iMac and need a version of Firefox that will operate on MAC OS10.5.8 To be clear: I am NOT trying to update the computer. It is end-of-life. I just want t… (read more)

I have a 2007 iMac and need a version of Firefox that will operate on MAC OS10.5.8

To be clear: I am NOT trying to update the computer. It is end-of-life. I just want to use it as a spare and have internet access.

Asked by mobygrape 1 day ago

Last reply by James 2 hours ago

Your system has run out of application memory

On a MacBook Air with MacOS Monterey 12.1, I use Firefox 96.0.2 and Thunderbird 91.5.0. I bought this MacBook in October 2021, with 16 GB of unified RAM and 1 TB of main … (read more)

On a MacBook Air with MacOS Monterey 12.1, I use Firefox 96.0.2 and Thunderbird 91.5.0. I bought this MacBook in October 2021, with 16 GB of unified RAM and 1 TB of main memory, of which 380 GB are available. Annoyingly, I get the message "Your system has run out of application memory." regularly, seriously interrupting my work, because I have to force quit Firefox and/or Thunderbird. This even happens about a day after restart.

In a typical instance, memory usage is: DeepL 67.7 MB Firefox 2.03 GB Preview 334.1 MB Thunderbird 907.4 MB Finder 75.0 MB

The answers I see on Mozilla Support do not solve my problem. In ~/Library/Application\ Support/Firefox/Profiles/aurrzm6j.default and in ~/Library/Caches/Firefox/Profiles/aurrzm6j.default, I see nothing whose name relates to Firefox.

After many and long telephone sessions with Apple Support, they conclude that my hardware, in particular the RAM module, is perfectly fine and the problem lies with lacking adaptation of the Mozilla software to the system I use.

My questions to Mozilla: Is this a known problem? Does it occur with other users as well? What is Mozilla's stand on Apple's assessment?

Sincerely, Joachim von zur Gathen

Asked by gathen 4 hours ago

Full Screen Mode - Strange Gap between Tabs/Windows Bar and Apple Menu Bar

Dear Firefox Team, Would really need your help regarding an issue I am facing with the MacBook Pro 14inch... I have noticed in Full Screen Mode, there seems to be a gap … (read more)

Dear Firefox Team,

Would really need your help regarding an issue I am facing with the MacBook Pro 14inch...

I have noticed in Full Screen Mode, there seems to be a gap between the Windows Bar and the Apple Menu Bar. Please let me know how I can solve this.

Asked by Sean John 6 hours ago

Firefox Nightly Suddenly Nothing Will Download

Suddenly every file from every website is dangerous, clicking allow download does nothing. I disabled download filters both in settings and in about:config, yet everythin… (read more)

Suddenly every file from every website is dangerous, clicking allow download does nothing. I disabled download filters both in settings and in about:config, yet everything is still caught and cant be resumed

Asked by corey.frank0118 19 hours ago

Last reply by corey.frank0118 8 hours ago

Formatting on ebay suddenly all wrong

All of a sudden, eBay is rendering on the current version of Firefox as if it were a very old version. The suggested item that are usually displayed with decent sized av… (read more)

All of a sudden, eBay is rendering on the current version of Firefox as if it were a very old version. The suggested item that are usually displayed with decent sized avatars/icons in a horizontal strip above and below the auction you want to view are suddenly huge and arranged in a single vertical column. Even the scroll arrows to move left & right through the seections are enormous and located at the top and bottom of the selections.

Asked by Chaz 13 hours ago

Last reply by FredMcD 11 hours ago

Menu Bar animation error and white blankbar appearace in full screen mode on 2021 M1 max macbook pro

I recently updated to the 2021 MacBook Pro with the notch. In full screen mode earlier, firefox lowers the tab bar when the menu bar was made visible. In the newer notch … (read more)

I recently updated to the 2021 MacBook Pro with the notch. In full screen mode earlier, firefox lowers the tab bar when the menu bar was made visible. In the newer notch models, themenu bas resides besides the notch, so a blank abr appears in place of it. I have tried messing in the config page but coulnt fix it. Any help?

Asked by ashesh8500 11 hours ago

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Websites loading as if blocking is occuring.

Hi, Since the most recent update, websites are loading as if they are experiencing 'blocking' for example when I go to a certain page nothing loads until the whole websit… (read more)

Hi,

Since the most recent update, websites are loading as if they are experiencing 'blocking' for example when I go to a certain page nothing loads until the whole website is loaded in the background then it suddenly appears complete. So for a short while I have no idea the link or website I visited is working.

Any suggestions or ideas?

Thanks

Asked by markus 1 day ago

Answered by Zian Shi 1 day ago

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how do i get rid of the black popup box that says password required Mozilla firefox please enter the primary paswor

When i go to a website that requires a password I get a black box that pops up In the box it says Password Required - Moizilla Firefox Please enter the primary password. … (read more)

When i go to a website that requires a password I get a black box that pops up In the box it says Password Required - Moizilla Firefox Please enter the primary password.

How can i make that go away.

Asked by phillipesides 1 day ago

Answered by cor-el 23 hours ago

Firefox is automatically saving all downloads (and some docs only opened and not downloaded!) on my desktop even though my download preferences is set to "Always ask you where to save"

Firefox is automatically saving all downloads (and some docs only opened and not downloaded!) on my desktop even though my download preferences is set to "Always ask you … (read more)

Firefox is automatically saving all downloads (and some docs only opened and not downloaded!) on my desktop even though my download preferences is set to "Always ask you where to save"

Asked by YuyuSan 1 day ago

Last reply by cor-el 23 hours ago

Firefox & Chrome Do Not Open Website Horizontally but Dropdown or Vertically

I have Firefox Browser 96.0.2 (64-bit) and Google Chrome Version 97.0.4692.99 (Official Build) (x86_64). installed in my MacBook Pro early 2013 macOS Catalina Version 10.… (read more)

I have Firefox Browser 96.0.2 (64-bit) and Google Chrome Version 97.0.4692.99 (Official Build) (x86_64). installed in my MacBook Pro early 2013 macOS Catalina Version 10.15.7. And I've got this error message, "Warning! Internet Explorer should not be used for proper operation of the Administrator Backend" when I opened my website, ulattime.com/ulattime/administrator," which opens vertically or downward or dropdown, instead of "horizontally" and I don't have "Internet Explorer" browser. Please see screenshot, https://imgur.com/zNMVSSf. I used FireFox and Chrome either as default and had now removed it as default as the same error message happened when I used these browsers. I went to “Network Setting” of Firefox and tried “Manual proxy configuration” and I also enabled “DNS over HTTPS” and “Use Provider” “Cloudfare”(Default) and “NextDNS” and “Custom” but nothing happened. But in Safari, my website opens "horizontally" so I am keeping Safari as my default browser for now. If Firefox or Chrome opens "horizontally," I can restore either of them as my default browser again. Thank you.

Joseph Lariosa [removed email from public]

Asked by ontherecord 1 day ago

Last reply by cor-el 23 hours ago

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Firefox using too much memory

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions… (read more)

Hi, Firefox brings my computer to halt after a few minutes of usage. The only thing I did after opening the browser is go to support page and the FirefoxCP WebExtensions process memory usage went over 20 GB of memory.

I have tried restarting my MacBook a few times as well as restarting firefox, but nothing has helped. I’ve the latest version of FireFox installed, and using a MacBook Pro with 16GB of memory.

I haven't made any changes nor added anything new lately. I think it may have started after the last update.

Thank you for your time and support!

Al

Asked by abmail100 1 day ago

Answered by TyDraniu 1 day ago

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Uploading images for an eBay listing

Never had this problem/glitch ever before! When I attempt to create a new listing and attach 'my' photos, it only imports blocks of color (see attached image)! The only… (read more)

Never had this problem/glitch ever before! When I attempt to create a new listing and attach 'my' photos, it only imports blocks of color (see attached image)! The only thing I can possibly think what might be happening is I went to the Sherwin-Williams website https://www.sherwin-williams.com/homeowners/color/find-and-explore-colors/paint-colors-by-family/SW9130-evergreen-fog and clicked on "Explore in Colorsnap Visualizer" - which did not work! (However, it does work in Safari and Opera!) We have tried everything to try to delete whatever we may have imported (a virus???), i.e. went to Firefox prefs/Privacy&Security and cleared/managed data (which continually repopulates so the clearing/managing seems to do nada); downloaded a new Firefox app...nothing stops this behavior in eBay (and don't know if this behavior shows up elsewhere). My eBay works fine in Safari and Opera with this situation.

Asked by Shelley10 1 day ago

Answered by jscher2000 1 day ago

Firefox updated on MAC removed my bookmarks from account

Hello, I've updated my firefox browser on Macbook, and now I don't have my bookmarks on my account. Does anyone now if I can get them back ? Thank you! … (read more)

Hello,

I've updated my firefox browser on Macbook, and now I don't have my bookmarks on my account. Does anyone now if I can get them back ?

Thank you!

Asked by georgiana.denisa.oniscu 3 days ago

Last reply by Zian Shi 1 day ago

Can no longer watch prime video

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his ma… (read more)

Since latest Firefox update in Dec 2021 (95.0.2) I can no longer watch prime video on my macbook air. My husband who has same update has no problem watching themon his mac desktop and there is no problem watching them on kindle fire. However I want to continue watching on laptop.


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by lesewart 3 weeks ago

Last reply by lesewart 1 day ago

My bookmark file is over 1Mb and contains deleted bookmarks

In migrating to a new iMac, I exported my bookmarks to html and imported them to Firefox on the new iMac. That resulted in many old bookmarks appearing on the new iMac, s… (read more)

In migrating to a new iMac, I exported my bookmarks to html and imported them to Firefox on the new iMac. That resulted in many old bookmarks appearing on the new iMac, so I looked at the contents of the html file and found very many bookmarks that I had deleted before exporting the bookmark file - many had been deleted months ago.

I keep Firefox automatically fully up to date on the release channel.

If the exported html contains more than the visible bookmarks on the Firefox that is exporting them, it's not just inconvenient but it's also a serious privacy problem.

My exported bookmark file was 1.7Mb, for no more than 100 bookmarks. What's happening here and how can I stop it happening again?

Asked by martyn10 1 day ago

Last reply by cor-el 1 day ago

Bookmarks filing & organization

The article explaining a particular add-on seems to say a Firefox add-on will chose what file to put a new bookmark in, and/or rearrange bookmarks. This seems to say that… (read more)

The article explaining a particular add-on seems to say a Firefox add-on will chose what file to put a new bookmark in, and/or rearrange bookmarks. This seems to say that rather than allowing you to make a choice. It will even rearrange the current folders or content. Am I misinterpreting? Thanks!

Asked by Alaska99 1 day ago

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Close Tab button on left

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part… (read more)

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part of the operating system is absolutely nuts, so why is it not easier (or even automatic?!) to place the 'close tab' button on the left when running on a Mac operating system?

I have tried the solutions recommended here – https://support.mozilla.org/en-US/questions/1253751 – but without any success. Maybe someone could help me understand what I am doing wrong? Better yet, maybe Mozilla could remove the need for such workarounds and implement what ought to be a standard feature?

Asked by Kit Marsden 2 days ago

Answered by cor-el 1 day ago