Showing questions tagged: اعرض كل الأسئلة

I want to be able to play Prime Video

hello! I am trying to play Prime Video. the message i get reads, "a later version of Mozilla Firefox is required for Prime Video. To update, click the menu button on the … (read more)

hello! I am trying to play Prime Video. the message i get reads, "a later version of Mozilla Firefox is required for Prime Video. To update, click the menu button on the web browser toolbar, click Help, About Firefox and then click Restart. So i did go through those steps but when i get to the last stage, there is no "click restart button" for me to restart. i would like to play amazon prime video but I'm told am update is required. I do get a message with a green check mark saying Mozilla Firefox is up to date, but no option to click restart. it also says 90.0.2 (64 bit) any help would be wonderful! thank you! (my computer has windows 8.)

Asked by annesherman79 5 hours ago

Last reply by FredMcD 3 minutes ago

HSBC personal internet banking won't load

I've been using Firefox to do my internet banking for years, but last week suddenly it doesn't work any more. I get a message saying "Bad Request Your browser sent a requ… (read more)

I've been using Firefox to do my internet banking for years, but last week suddenly it doesn't work any more. I get a message saying "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

Please can someone sort this out as I rely heavily on Firefox for this purpose.

Using Microsoft Edge it all works as normal, so that is my work-around, but would prefer to use Firefox if I can.

Asked by JK 4 minutes ago

deletin fiefox plugins

I want to get rid of adblock which I installed as an add on. It doesnt work very well for my browsing needs and is continually getting in the way with selling pleas. So h… (read more)

I want to get rid of adblock which I installed as an add on.

It doesnt work very well for my browsing needs and is continually getting in the way with selling pleas.

So how to get rid of it ? I do see that I can get a list in firefox of installed add-ins, so why cant I click on a delete delete button alongside the add-ins that I don't want ?

Asked by angryMozillaUser 3 hours ago

Last reply by FredMcD 8 minutes ago

90.0.2 window-update problems

I have been automatically updated to 90.0.2 on several machines (most 64-bit Windows 7), but there appear to be problems with the latest version. I can't see evidence tha… (read more)

I have been automatically updated to 90.0.2 on several machines (most 64-bit Windows 7), but there appear to be problems with the latest version. I can't see evidence that these have already been reported.

1) Window update. When the browser window comes to the fore (top of the z-order), or when resurrecting from a minimized state, it does not redraw the whole window. Usually, half is missing. However, a cursor-move event while over the window triggers a redraw.

2) I have just experienced CAPTCHA issues trying to get into an gov.ie website. Instead of showing me text to enter into the field, it just showed a gray square. However ,the same challenge works OK in Chrome (i.e. it's not a problem with the site itself).

Are these known issues? Is there a way to regress to the previous version?

Asked by ACProctor 2 hours ago

Last reply by FredMcD 12 minutes ago

When resetting the master Firefox password, how-come the new master password isn't remembered in subsuquent sessions ?

When resetting the master Firefox password, how-come the new master password isn't remembered in subsuquent sessions ? I'm on a Mac Desktop [64-bit], on MacOS Catalina v1… (read more)

When resetting the master Firefox password, how-come the new master password isn't remembered in subsuquent sessions ? I'm on a Mac Desktop [64-bit], on MacOS Catalina v10.15.7/Sec. Upd. 2021-004, with Firefox v90.0.2 .

Asked by rsblanchard 20 minutes ago

When I open a new tab , the cursor is automatically placed in the address bar

I have google set as my home page, and also on every new tab that opens. But when I open a new tab, the cursor is automatically positioned in the address bar, whereas I w… (read more)

I have google set as my home page, and also on every new tab that opens. But when I open a new tab, the cursor is automatically positioned in the address bar, whereas I want to insert my search terms in the seach box in the middle of the page. How can I stop search terms being written in the address bar? Florio

Asked by Florio 12 hours ago

Last reply by Florio 3 hours ago

Yahoo email will not allow a file attachment while composing new message

I have been using Yahoo email and Firefox together for years, and just this week I am unable to attach a file to an outgoing message. When I hit the "paper clip" to atta… (read more)

I have been using Yahoo email and Firefox together for years, and just this week I am unable to attach a file to an outgoing message. When I hit the "paper clip" to attach the screen goes to the File Explorer like usual to browse for the file, but it just sits there and spins. Then it says "not responding" on the top left at the Firefox icon.

I tried it in Chrome and had no problem at all.

Anybody got a clue?

Thanks

Asked by JLO 12 hours ago

Last reply by jonzn4SUSE 3 hours ago

i cant find screens shoot tools ?

in the past screen shoot add was appear when " Right-click on an empty part of the page and select Take Screenshot " but since the last update i cant found it ! i tried t… (read more)

in the past screen shoot add was appear when " Right-click on an empty part of the page and select Take Screenshot " but since the last update i cant found it ! i tried to do what is written in this article https://support.mozilla.org/en-US/kb/take-screenshots-firefox but i think its not work now

Asked by mjd7410 19 hours ago

Last reply by TerryN21 4 hours ago

Fonts on certain sites are odd

Certain websites font's have gone weird in Firefox, it's not reproducable on other computers just my own. I have looked through this community and run through: Set gfx… (read more)

Certain websites font's have gone weird in Firefox, it's not reproducable on other computers just my own.

I have looked through this community and run through:

   Set gfx.canvas.azure.backends & gfx.content.azure.backends to direct2d1.1,skia,cairo
   Set gfx.font_rendering.cleartype_params.rendering_mode to 0
   Set gfx.downloadable_fonts.otl_validation to true
   Disabled hardware acceleration

Firefox Version is: 90.0.2 64-bit Windows 10 21H1 All drivers are up to date

Attached are screenshots from Chrome (what the website is meant to look like) & Firefox - I prefer Firefox over Chrome so I would rather not move.

Asked by kris0089 8 hours ago

Last reply by kris0089 5 hours ago

Videos freezing, Pages taking forever to open, what's up?

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or… (read more)

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

Asked by StevenCee 4 days ago

Last reply by FredMcD 5 hours ago

Can't make new bookmark database in Linux

My OS got updated to Gnome 40.3 after that the configuration got mess up, when checking the about:support page the page was blank so I refreshed Firefox. After that the p… (read more)

My OS got updated to Gnome 40.3 after that the configuration got mess up, when checking the about:support page the page was blank so I refreshed Firefox. After that the problem persist so I erased the "places.sqlite" and "favicons.sqlite" as instructed in the troubleshoot page but then I got the following problem and uninstalling, erasing the program files and reinstalling Firefox in the OS didn't solve it


Task: checkIntegrity - Unable to check favicons.sqlite integrity: [Exception... "Could not open connection to /home/IndianaRoy/.mozilla/firefox/x23t4bki.default-release/favicons.sqlite: 2153971714" nsresult: "0x80630002 (NS_ERROR_STORAGE_IOERR)" location: "JS frame :: resource://gre/modules/Sqlite.jsm :: openConnection/</<&nbsp;:: line 1110" data: no] > Task: invalidateCaches - The task queue was cleared by an error in another task. > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Asked by IndianaRoy 14 hours ago

Last reply by IndianaRoy 8 hours ago

New update removed the delete cross on each tab

I just updated to 90. Suddenly all my tabs no longer show the delete cross. There is a 1 pixel spot that's hard to see. When I troubleshoot and restart with addons, them… (read more)

I just updated to 90.

Suddenly all my tabs no longer show the delete cross. There is a 1 pixel spot that's hard to see.

When I troubleshoot and restart with addons, themes, etc. turned off, they are back. When I try to test each addon, I get no results. All I can think of is the themes are screwing up. I've tried different themes with no results. Can I turn themes off to test this issue?

Any other ideas?

Asked by atsdon1 10 hours ago

Last reply by FredMcD 8 hours ago

MicroSoft screen lock

Was on Whatfinger today. Clicked on the North Korean behind the seens photos & got the Microsoft screen warning & lock. Kaspersky did not prevent it. Shutting off… (read more)

Was on Whatfinger today. Clicked on the North Korean behind the seens photos & got the Microsoft screen warning & lock. Kaspersky did not prevent it. Shutting off the computer did not clear it. Ran Kaspersky which did not find it. Problem went away by its self. Why didn't Kaspersky stop it?

Asked by shakeysticks 8 hours ago

Last reply by FredMcD 8 hours ago

Disable ad blocking

When I attempt to access several websites, I am prompted to turn off my ad blocker. As I have not added a third-party software or extension that does such, I assume it i… (read more)

When I attempt to access several websites, I am prompted to turn off my ad blocker. As I have not added a third-party software or extension that does such, I assume it is part of Firefox proper. Search as I might, I cannot find any specific reference to such a thing in "Settings". SO...how can I temporarily disable the 'Ad Blocker' device that is part of Firefox? The 'TEMPORARY' part is important, as I do greatly value the function!

Asked by the_morans 21 hours ago

Last reply by cor-el 9 hours ago

outdated security certificates

I use Bitdefender and continue to get this "Critical Warnings" message. I have brought this up to Bitdefender and obviously their reply is Firefox issue. I have no idea … (read more)

I use Bitdefender and continue to get this "Critical Warnings" message. I have brought this up to Bitdefender and obviously their reply is Firefox issue. I have no idea how to get Mozella to fix their "expired" certificates.

Suspicious connection blocked 5 minutes ago

Feature: Online Threat Prevention

firefox.exe attempted to establish a connection relying on an expired certificate to ad.afy11.net. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a risk. Add to exceptions

Asked by Makusan 12 hours ago

Last reply by cor-el 10 hours ago