password manager only autofills passwords, not usernames

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the user… (read more)

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the username box, and it only fills out the password. This happens both on windows and android.

Asked by zoejacques7 1 week ago

Last reply by jonzn4SUSE 1 week ago

I am locked out of Amazon because I do not know my passkey for firefox/mozilla. I didn't know I had one and I don't know where to find it. Can you help me?

I am locked out of Amazon because I don't know my "passkey" to Amazon. I didn't know I had a passkey and I don't know where to find Amazon says it is under firefox.exe. … (read more)

I am locked out of Amazon because I don't know my "passkey" to Amazon. I didn't know I had a passkey and I don't know where to find Amazon says it is under firefox.exe. Can you help me?

Asked by magistar178 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Error: Google reCAPTCHA verification failed, please try again later

Recently I have been getting this message and being blocked out of sign in ability at some sites after the last update. Error: Google reCAPTCHA verification failed, plea… (read more)

Recently I have been getting this message and being blocked out of sign in ability at some sites after the last update. Error: Google reCAPTCHA verification failed, please try again later

How do I get rid of this? Please be specific.

Asked by J Kas 2 months ago

Last reply by cor-el 2 months ago

400 Bad Request when logging into virginplus.ca

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error: Bad Request Your browser sent a request… (read more)

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. The URL for the error message starts with https://www.ges.bell.ca/siteminderagent/SmMakeCookie.ccc?SMSESSION=

After getting the error, when I got back to https://myaccount.virginplus.ca/, I find that I am logged in. Also, I do not get this error with Edge.

Cheers,

--John

Asked by John Lammers 2 months ago

Last reply by cor-el 2 months ago

Lost all saved password

Hi, I need to reinstall my windows, I forget my Firefox account and create a new one and lost all my saved password. Is there any way to retrieve it? I create Firefox acc… (read more)

Hi, I need to reinstall my windows, I forget my Firefox account and create a new one and lost all my saved password. Is there any way to retrieve it? I create Firefox account ofc to save the password, but if the account cannot save the password whats the point to create an account.

Asked by Adyatma Santosa 2 months ago

Last reply by cor-el 2 months ago

Primary Password

I set my Primary Password, and when I open Firefox, the Password dialog opens asking for it. However, if I hit "Cancel", or just close the dialog box, lthe password is by… (read more)

I set my Primary Password, and when I open Firefox, the Password dialog opens asking for it. However, if I hit "Cancel", or just close the dialog box, lthe password is bypassed and Firefox opens as normal.

Asked by Sam G 2 months ago

Last reply by cor-el 2 months ago

Primary Password

I am using a primary password. However the password is required when I open Firefox as well as for password protected websites I visit. Is there a way to not have to put… (read more)

I am using a primary password. However the password is required when I open Firefox as well as for password protected websites I visit. Is there a way to not have to put in the primary password every time I open Firefox? I feel duplicate protection is unnecessary and time consuming.

Thank you.

Asked by shirleyanncoulson 2 months ago

Last reply by cor-el 2 months ago

Firefox incompatibility With Websites

I like using Firefox but it is increasingly becoming incompatible with more and more websites. There is nothing wrong with the websites, I can login using Google Chrome j… (read more)

I like using Firefox but it is increasingly becoming incompatible with more and more websites. There is nothing wrong with the websites, I can login using Google Chrome just fine. Firefox simply won't allow me to login to certain websites that I was able to access using Firefox before. Anyone know why this is happening?

Asked by lmoore44052 2 months ago

Last reply by minstine 3 weeks ago

Are you f*cking serious if a password reset deletes all passwords and bookmarks?

I did a clean Windows reinstall on my computer and I forgot Mozilla account password, so I asked a password reset. It went fine, but my bookmarks and password were not sy… (read more)

I did a clean Windows reinstall on my computer and I forgot Mozilla account password, so I asked a password reset. It went fine, but my bookmarks and password were not syncing. I thought sync server is slow or similar, but nothing happened after 2-3 hours.

I searched on Google and found that a password reset deletes everything.

Developers! Are you f*cking serious if you don't warn the users when they are doing password reset if that will delete everything?????? I f*cking can't believe that!

I lost hundreds of passwords and bookmarks. That is f*cking insane!

Asked by hk 2 months ago

Last reply by NoahSUMO 2 months ago

Open Email

Had to give up using Firefox because I can't open CenturyLink Email. Being told login does not match, but when I use the login on another browser, works fine. It does no… (read more)

Had to give up using Firefox because I can't open CenturyLink Email. Being told login does not match, but when I use the login on another browser, works fine. It does no good to change password as it will only open one time and then goes back to login does not match. I miss Firefox browser but must get to my Email. Help if you can! Jack Jackson

Asked by ja2jacks 2 months ago

Last reply by hp32 2 months ago

Export Passwords

When I export Passwords the file has 3 col timeCreated timeLastUsed timePasswordChanged that do not show as date or time format - I try formatting in excel and no good.… (read more)

When I export Passwords the file has 3 col timeCreated timeLastUsed timePasswordChanged

that do not show as date or time format - I try formatting in excel and no good.. Yes I hit convert when opening the csv vis excel Thank you

Asked by jojomeyers 2 months ago

Last reply by TyDraniu 2 months ago

password

Hi I just had to reset my windows installation, I am currently signed in on my account on my phone. I was signed in on the computer as well before the reset, after the r… (read more)

Hi I just had to reset my windows installation, I am currently signed in on my account on my phone. I was signed in on the computer as well before the reset, after the reset I tried to sign in and I realized I have forgotten my password. I really don't want to have to reset my password because I just now learned that it resets all of my passwords and history. I would love to know how I can move forward without the loss of all my passwords.. Short of using my phone account to look Each one and physically write down the passwords. I mean if I have to, I have to.. but I would really rather not. please if you could help I would really appreciate it..

Asked by TwistedAbomination 2 months ago

Last reply by NoahSUMO 2 months ago

Microsoft is blocking access to my computer

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a n… (read more)

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a new desktop cube made by KAMRUI. I detest the control Microsoft is forcing on me. Can I delete my MS account? I don't use their products. Also, I am disgusted by their manipulation and invasion of my privacy. What are my options, in this case?

Asked by Bruce Swanson 2 months ago

Last reply by Khalid 2 months ago

Passwords & Bookmarks

I recently installed a new version of Firefox as advised on opening my browser. Since the new version was installed I am now missing very important passwords and all the … (read more)

I recently installed a new version of Firefox as advised on opening my browser. Since the new version was installed I am now missing very important passwords and all the bookmarks from my other bookmarks folder. I have tried going through the trouble shooting procedures but without success, I'm just being sent round in circles. I have been using Firefox for the past eleven years and have never experienced losing any passwords or bookmarks in the past.

Asked by Andytmc 2 months ago

Last reply by cor-el 2 months ago