Showing questions tagged: اعرض كل الأسئلة

No sound on Firefox

Cannot play sounds (videos) on Firefox. Can on other browsers. Went through suggested solutions, nothing worked. Firefox recently sent out an update. I downloaded it, did… (read more)

Cannot play sounds (videos) on Firefox. Can on other browsers. Went through suggested solutions, nothing worked. Firefox recently sent out an update. I downloaded it, didn't change anything.

Asked by Gator5 1 month ago

Last reply by jonzn4SUSE 1 month ago

My almost 10 year history of firefox is gone

Hello, I beg you to help me. I love firefox, I've been using this browser since my first time since I had. So I am REALLY old user, I think it's almost 10 years. So I had… (read more)

Hello, I beg you to help me. I love firefox, I've been using this browser since my first time since I had. So I am REALLY old user, I think it's almost 10 years. So I had no idea about your rules about keys and if I restet my password all of my synchronization will be gone. I am using the same device that I had for 4 years, but I did a factory reset. Please take my data, I don't care about privacy and everything I just want to get my passwords and bookmarks that I had for almost 10 years. I beg you. You are my only hope to restore it. Please. I had so many passwords synch on my firefox account. I dont have any physical copy of those passwords. If they are gone I don't know what to do. Please help me.

Asked by joasiake 1 month ago

Last reply by markwarner22 1 month ago

Everytime I hit "login" on a google site, it redirects me to a page about clearing cookies/cache

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page: https://support.google.com/accounts/answer/32… (read more)

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

Asked by sarapurdue 2 months ago

Last reply by Paul 1 month ago

Document Expired - The requested document is not available in Firefox’s cache.

Your present published results do not solve the problem. Why, when I try to go back to a duckduckgo.com page, do I get this message and how do I resolve the issue? What… (read more)

Your present published results do not solve the problem.

Why, when I try to go back to a duckduckgo.com page, do I get this message and how do I resolve the issue? What makes duckduckgo a sensitive document? This started recently. I had no issues before.

Document Expired This document is no longer available. The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

Asked by buddy666cat 2 months ago

Last reply by cor-el 2 months ago

New Chatbot AI recording copy and keylogs: can't uncheck it.

AI chatbot: Does the text I write and highlight in Firefox automatically get recorded even if the AI it is turned off? I noticed that even if the AI is turned off, the c… (read more)

AI chatbot: Does the text I write and highlight in Firefox automatically get recorded even if the AI it is turned off?

I noticed that even if the AI is turned off, the check box for  "Show prompts on text select

Displays a shortcut to prompts when you select text. Firefox sends the text, page title, and prompt to the chatbot." is always checked and greyed out.

What gives Firefox folks of knowledge?

Asked by 4portswitch 2 months ago

Last reply by TyDraniu 1 month ago

Can't remove overflow toolbar

Suddenly this morning, a new toolbar appeared on my copy of Firefox (131.0) showing one item, Getting Started, which I have no use for. I managed to delete it and it was… (read more)

Suddenly this morning, a new toolbar appeared on my copy of Firefox (131.0) showing one item, Getting Started, which I have no use for. I managed to delete it and it was replaced with something telling me to place my bookmarks here on the bookmarks toolbar, which I also don't want. How do I get rid of it as it's nothing else for me but a waste of screen real estate?

Asked by sideburns 2 months ago

Last reply by cor-el 2 months ago

web developer here: Firefox doesn't give me feedback on error that is useful

I'm a web developer, writing PHP on a Windows server. When there is a server-side error, Firefox doesn't give me any useful information, it just says "There's a problem..… (read more)

I'm a web developer, writing PHP on a Windows server. When there is a server-side error, Firefox doesn't give me any useful information, it just says "There's a problem..." (see picture) Well, yes, I know, I'm the one who did it, but I need to know exactly what the problem is.

NOTE: error handling and detailed error pages are turned ON - this is not a server issue.

FF behaves this way in both normal and private windows.

Chrome/Edge/Chromium show me the full error message, Firefox does not, as you can see in the images. I prefer Firefox's developer tools to Chrome's, but this destroys my productivity as I have to stop, switch browsers, copy/paste the URL, go back...and so on. I'd rather not switch back to Chrome if I don't have to.

Is there a setting in Firefox that will let me see the server's information?

Asked by william100 2 months ago

Last reply by cor-el 2 months ago

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

I cannot open the Mozilla download page. It seems not to download anything, as I m taken to the error page (see image). I read a support thread on the issue but I could … (read more)

I cannot open the Mozilla download page. It seems not to download anything, as I m taken to the error page (see image).

I read a support thread on the issue but I could not understand, it seems like an issue that requires previous knowledge, and I think it should be easy for old, loyal users of Mozilla to have a simple solutions for access to Mozilla site, with... Mozilla browser!

It started to happen yesterday, so far I never had such difficulty.

Thanks,

NFB

Asked by NFB 2020 2 months ago

Last reply by cor-el 2 months ago

new version 131.0.2

I just installed the new Firefox version (131.0.2) and the installation gave me a new desktop lnk (the old one is still on the desktop). The new link (to an .exe file in… (read more)

I just installed the new Firefox version (131.0.2) and the installation gave me a new desktop lnk (the old one is still on the desktop). The new link (to an .exe file in "C:...\AppData\Local\Mozilla Firefox\browser") starts the new version of Firefox in its newborn virgin state, i.e., EVERYTHING from my previous version is missing.

The old link (which points to an identical .exe file in a completely different directory "C:\Program Files\Mozilla Firefox\browser" with same date stamp as the .exe file mentioned above) when executed results in an error message: Platform version '131.0' is not compatible with

                                                                                              minVersion >= 131.0.2
                                                                                              maxVersion <= 131.0.2

NOTE: The files in each of these two directories appears to be identical. I really want my old profile back.

HELP!

Asked by TrueNorth 2 months ago

Last reply by Dan MT 2 months ago

Cannot clear history

Cannot clear browsing history. Delete page does not work. Clear recent history does not work. I tried uninstalling and reinstalling but I think it automatically importe… (read more)

Cannot clear browsing history. Delete page does not work. Clear recent history does not work.

I tried uninstalling and reinstalling but I think it automatically imported everything which was not desirable in this case.

Do not have account or sync so it is not pulling from either of those places

Asked by tr4vis414 2 months ago

Last reply by Alice Morgan 1 month ago

Lost all data

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, et… (read more)

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

Asked by jebemovce 1 month ago

Last reply by Paul 1 month ago

Twitter claiming my browser is not supported - previously stated remedies attempted with no success

Trying to get on twitter, doesn't matter how I approach it I get redirected to a page that tells me my browser is not supported. Firefox is very much still listed as a su… (read more)

Trying to get on twitter, doesn't matter how I approach it I get redirected to a page that tells me my browser is not supported. Firefox is very much still listed as a supported browser.

Went through previous help discussions about this problem. I have made firefox forget twitter completely, and I've added it as an exception to enhanced tracking, neither of which have resolved the issue. I'm still only able to get to a page telling me my browser is not supported. It was working fine two days ago.

Any other suggestions?

Asked by A Whitehead 1 month ago

Last reply by NoahSUMO 1 month ago

sync between my devices

Hi, Thank you for your help My two devices are connected and recognize each other. The bookmark sync works somehow but seems frozen 6 months ago. The new macos : 13.… (read more)

Hi, Thank you for your help My two devices are connected and recognize each other. The bookmark sync works somehow but seems frozen 6 months ago. The new macos : 13.1 with firefox 131 The old mac os :10.11 and firefox 78 I don't understand and can't sort it out.

Asked by philo 1 month ago

Last reply by markwarner22 1 month ago

Autofill 'Saved addresses' popup is too narrow to display entire address for ppl w moderately long names

My LN only has 8 letters, but my street address is long, and I have old addresses w 5+4 zip codes that differ by the last 4. The 'Saved address' popup only shows most of … (read more)

My LN only has 8 letters, but my street address is long, and I have old addresses w 5+4 zip codes that differ by the last 4. The 'Saved address' popup only shows most of the address, and it's not resizable. (See image )

I have to open each address to see it. Suggestion_--- Make the box wider, auto adjust, or (best) restore the sizing bars.

Thanks!

Asked by peterliepmann 2 months ago

Last reply by cor-el 2 months ago

Website will not load

When I try to log into my bank now, I keep getting this message. I know it is a safe site but now I cannot log into my bank to get my banking done. Below is the message… (read more)

When I try to log into my bank now, I keep getting this message. I know it is a safe site but now I cannot log into my bank to get my banking done. Below is the message I keep getting. This is a Firefox problem. I can still log in with Chrome but I prefer Firefox. How do I fix this.


Secure Connection Failed

An error occurred during a connection to cibng.ibanking-services.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by David Mead 1 month ago

Last reply by jonzn4SUSE 1 month ago

Error message when signing in to Outlook email account

Now when signing into my email Outlook account, jjeuler@msn.com, I get the message after the Stay Loged in Page, in the upper left corner "Too Many requests"! Reboot and … (read more)

Now when signing into my email Outlook account, jjeuler@msn.com, I get the message after the Stay Loged in Page, in the upper left corner "Too Many requests"! Reboot and going to other sites does not correct this. I can go to any other page and do not get this. I do have in my saved password file the long Firefox Reset Key. Using it though my loose all my book marks. What steps do I need to do to eliminate this problem? I can sign into my Outlook email account instantly with Microsoft Edge and Google Chrome. Now after waiting for a while, the email page opened. Could this be the volume of CPU processes that are ongoing. I will check on Task Manager to see. At times when first booting CPU goes to 100%. Now it is at 24%. James

Asked by JJEULER 1 month ago

Last reply by markwarner22 1 month ago

multiple unique homepages

Can several homepages, each one individually assigned to Mail, Finances, News, Video be saved and re-awoken upon startup as individual desktops or home pages ? I wou… (read more)

Can several homepages, each one individually assigned to Mail, Finances, News, Video be saved and re-awoken upon startup as individual desktops or home pages ? I would like not to have to repopulate windows upon startup.

Asked by Rob 1 month ago

Last reply by James 1 month ago

firefox start up

Why do I have to enter my logins and passwords for my MSN, Outlook, Yahoo and myyahoo everytime I start up firefox? It is getting very annoying. Is Mozilla Firefox truly… (read more)

Why do I have to enter my logins and passwords for my MSN, Outlook, Yahoo and myyahoo everytime I start up firefox? It is getting very annoying.

Is Mozilla Firefox truly compatible with Windows 10 anMSN, Outlook, Yahoo, my yahoo and Malwarebytes?

Asked by DaveyB 1 month ago

Last reply by markwarner22 1 month ago