Showing questions for topic:

free VPN

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I… (read more)

What are the step-to-step instructions in order to use Free VPN? (see attached image) I did a query on the web and it came back stating that Firefox VPN was not free. I am confused. Thank you for your prompt assistance.

Open 12 1 343

Issues turning on the free Mozilla browser VPN

When trying to turn on the free VPN in my browser, I get stuck in a never-ending loop: I click on the VPN icon, then on the "Get started" button, which opens a new tab wh… (read more)

When trying to turn on the free VPN in my browser, I get stuck in a never-ending loop: I click on the VPN icon, then on the "Get started" button, which opens a new tab where I am asked to log in, I log in successfully, try to turn on the VPN in the open panel, but it again only shows the "Get started" button.

I have also created a different account on Mozilla and with that one the VPN worked without any problem...

Open 4 1 49

I can't seem to be able to add VPN to toolbar

Hi Firefox, I am unable to add and test the new VPN feature found in the link below: https://support.mozilla.org/en-US/kb/built-in-vpn# I believe i may have clicked no th… (read more)

Hi Firefox,

I am unable to add and test the new VPN feature found in the link below:

https://support.mozilla.org/en-US/kb/built-in-vpn#

I believe i may have clicked no thanks on the feature initially but when I go into customize tool bar, there is no option to readd the VPN to the toolbar.

Open 1 1 39

How do I turn off VPN?

I do NOT want to use ANY VPN services. Since you introduced this, or rather, forced it on me, my browsing experience has been terrible. How do I turn off VPN? There is no… (read more)

I do NOT want to use ANY VPN services. Since you introduced this, or rather, forced it on me, my browsing experience has been terrible. How do I turn off VPN? There is no VPN icon on my topolbar despite what your instructions say.

Open 3 1 97

Turn off Firefox VPN

I have a VPN that is very easy to use according to MY wishes I want to TURN OFF FIREFOX VPN I have been using this browser since Andreson first put it out there. Get out … (read more)

I have a VPN that is very easy to use according to MY wishes I want to TURN OFF FIREFOX VPN

I have been using this browser since Andreson first put it out there. Get out of my business or I will get out of yours

Open 3 1 69

Why won't Mozilla VPN extension recognise Mozilla VPN app?

I have the Mozilla VPN app running and I am a paying customer. But the Firefox extension isn't recognising the app. It hasn't always been this way. I'm not sure what ca… (read more)

I have the Mozilla VPN app running and I am a paying customer. But the Firefox extension isn't recognising the app. It hasn't always been this way. I'm not sure what caused it to stop working properly.

I want to get the firefox extension working fully again.

Open 3 1 59

vpn won't turn on

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cros… (read more)

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cross next to it. What am I doing wrong?

Open 1

Changing location for websites on Mac

Hi, I enabled the included Firefox VPN, but it only allows you to choose an entire country, and not very accurately or reliably. The help pages direct me to use Mozilla V… (read more)

Hi, I enabled the included Firefox VPN, but it only allows you to choose an entire country, and not very accurately or reliably. The help pages direct me to use Mozilla VPN to do that, so I enabled it, only to be told it's only available on Windows. How can I set my location to something else for a website on a Mac? Thanks.

Open 5 50