Firefox 93.0 Changing Audible download extension from .AAX to .MP4

Today using Firefox 93.0 on my Windows 10 home computer I opened the browser to my Audible library on Audible.com and selected a book to download. The browser download wi… (read more)

Today using Firefox 93.0 on my Windows 10 home computer I opened the browser to my Audible library on Audible.com and selected a book to download. The browser download window opened with the book file name but the extension wasn't .AAX but had been changed to .MP4. This did not happen when I used Microsoft Edge nor did this happen on my Windows 10 laptop which was still running Firefox 92.0. Once Firefox upgraded to 93.0 on my laptop I now get the same problem as I get on my home computer.

Audible technical support looked into the problem and found that this change wasn't caused by their servers.

I have discovered that if I change the file extension from MP4 to AAX I can load the audible book into iTunes and sync it over to my iPhone which is able to play the file as an audible book. This indicates to me that the actual AAX file was not converted to MP4. For some reason only the file extension was changed.

I wasn't able to find any setting in the Firefox browser that corrected this problem.

Asked by steven_neal 1 week ago

Last reply by sharihk 4 days ago

File type changes by Firefox

When dowloading an AAX type file from Audible, Firefox changes it to MP4 (downloads as AAX with other browsers). Note, changing the file type after the download fixes t… (read more)

When dowloading an AAX type file from Audible, Firefox changes it to MP4 (downloads as AAX with other browsers).

Note, changing the file type after the download fixes the problem. But, is there a way to prevent it from happening in the first place? Also, why changing file type in the first place?

Asked by nissankoren 6 days ago

Last reply by cor-el 4 days ago

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Is there a setting hidden somewhere where I can force my preferred date format? Why do I have to contend with the dreadful date format when when visiting mozilla.org in english?

Hi! Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in … (read more)

Hi!

Since most content is in English and search engines always link to the English version, I usually browse the english version of mozilla pages. But here on support in particular I have to contend with the pathetic date format where you can't tell which is day or month or year. So why can't I find a way to set the date format. Even the majority of tiny websites/forums have an option to specify the date format.

Asked by avada 6 months ago

Last reply by cor-el 5 days ago

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Firefox 88 - very slow to create print preview

When I try to print from Firefox 88 on my Mac Laptop running OSX 10.12.6 the new print preview window takes a very long time to load the preview before I can print. I cou… (read more)

When I try to print from Firefox 88 on my Mac Laptop running OSX 10.12.6 the new print preview window takes a very long time to load the preview before I can print. I could not find a work around.

I tried switching to the Classic print system via (print.tab_modal.enabled - False) Now I don't have the preview to deal with so I can print immediately like I used to. However, if I try to open a PDF in Preview from the Print Dialog window, it takes a very long time to load the preview which it did not do in earlier versions of Firefox.

I am surmising that one of the Firefox updates added the print preview function which doesn't work quite right on my Mac.

Any ideas would be appreciated. Andy

Asked by andy162 6 months ago

Last reply by egutwillig 2 days ago

widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm run… (read more)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Asked by ericsmayes 5 months ago

Last reply by cor-el 5 months ago

This newest upgrade has created the worst!

I just installed the most recent upgrade and it is worthless. I have lost all my add ons, the spacing on the bookmark line is so small that it is unreadable. I tried to… (read more)

I just installed the most recent upgrade and it is worthless. I have lost all my add ons, the spacing on the bookmark line is so small that it is unreadable. I tried to figure out how to return my add ons and extensions to no avail. At this point, I'm going to start looking for another browser. What a waste of my time!

Asked by Irish Lass 5 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 5 months ago

No Reading List on Desktop?

Despite what all the articles say, I much prefer reading on my desktop to my phone, so I find it peculiar that the Firefox reading list I've got going on iOS is nowhere t… (read more)

Despite what all the articles say, I much prefer reading on my desktop to my phone, so I find it peculiar that the Firefox reading list I've got going on iOS is nowhere to be found on desktop. Seems like plenty of people have asked about this in the past. Would really love this feature to be added soon!

Asked by undonico 5 months ago

Last reply by jim267 4 months ago

Slow download speeds in Firefox

My download speed has been *very slow* lately and I cannot figure out why. My Internet speed is around 3.3 MB/s, but Firefox is downloading files at around 40-80KB/s. Not… (read more)

My download speed has been *very slow* lately and I cannot figure out why. My Internet speed is around 3.3 MB/s, but Firefox is downloading files at around 40-80KB/s. Nothing else on my system is downloading/uploading at all, and it's only Firefox that seems to have this issue. If anyone has potential solutions, I'd love to hear them.

Asked by Kira 5 months ago

Last reply by cor-el 5 months ago

Firefox suddenly stuck in restricted mode

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on… (read more)

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on FF version 88.0.1 (64 bit).

Suddenly, yesterday, I found that I was blocked from viewing many YT videos and comments. YT says I am in restricted mode. It is not due to a setting on my YT/Google account, because I'm not logged in.

Exact YT messages: "Video unavailable--This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions." And "Restricted Mode has hidden comments for this video."

However, I have no problem viewing them in Chrome. So logically it's a FF problem.

Also, I discovered that other sites are affected. For example, if I run a "domain lookup" on the ICANN website, I get less detailed results than if I run the search on Chrome! https://lookup.icann.org/

Switching from Strict to Standard Tracking Protection didn't help. Then I did a FF refresh but that also didn't help.

Suggestions? Be aware I'm not a coder or any kind of super techhie.

Asked by csskalet 5 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 4 months ago

Can't sync or sign out

After logging in to my Firefox account, I am unable to sync or sign out. When I manually try syncing it just spins forever without doing anything. When I sign out and an… (read more)

After logging in to my Firefox account, I am unable to sync or sign out.

When I manually try syncing it just spins forever without doing anything. When I sign out and and confirm, nothing happens. I have tried restarting my machine and Firefox multiple times but the issue persists. This is very strange.

Windows 10 Firefox 89.02

Asked by mike.hamer 3 months ago

Last reply by ledezmacjl1 13 hours ago

Have to always select Quicken to open downloaded file

I've been using Windows Quicken and Firefox for many years and have one ongoing annoyance... When I download a .qfx file of transactions from some financial institution, … (read more)

I've been using Windows Quicken and Firefox for many years and have one ongoing annoyance... When I download a .qfx file of transactions from some financial institution, a window pops up asking what should Firefox do with this file.. (Firefox is my default browser)... There is a choice to open the file with Windows Quicken and I select that and things work fine. However, there is also an optional check box that supposedly gives you the choice to "Do this automatically for files like this from now on". I check that box but it never seems to work... I am always asked the question about what should Firefox use to open a qfx file. What can I do to get FIrefox to use Windows Quicken to automatically open the file?

Asked by Jim 3 months ago

Last reply by submarinerr 3 days ago

theme issue

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.… (read more)

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.

Asked by blueknitter 2 months ago

Last reply by AliceWyman 2 months ago

double space on bookmarks

Since version 91, now all my bookmarks are doubled spaced and this is too large. I want to go back the way it looked before with single spacing between the bookmarks. … (read more)

Since version 91, now all my bookmarks are doubled spaced and this is too large. I want to go back the way it looked before with single spacing between the bookmarks.

Asked by pcote1 2 months ago

Last reply by frfx 3 days ago

Intermittent Fault - Google sites won't load

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue b… (read more)

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue begins none of the elements work. This issue is frustratingly intermittent. It will be fine for a few min and then break for a few min. I'd attach screenshots but there is no error - simply does nothing. I have done a bunch of troubleshooting and testing to get to the root of the issue.

  • Reload page
  • Restart Firefox
  • Cleared cache
  • Disabled Privacy/Security settings
  • Disabled Plugins
  • Updated Firefox
  • New Private Window
  • Tested another browser - Other browsers load google sites
  • Tested non google websites – Other websites are loading
  • Tested another network

I’ve noted that google.co.za seems to have a separate intermittency from google.com. However, I have tested and found both can be ‘broken’ at the same time. It also happens with Youtube.com. I am quite happy to continue troubleshooting, I just need some direction.

Asked by triton.rudman 1 month ago

Last reply by FredMcD 1 month ago

Australian Gov HTTPS (BOM) access problems - Weather/radar Site - Bureau of Meteorology (Australia) – not working under HTTPS and Firefox.

31-August 2021 . Hi all, recently the Australian government , “Bureau of Meteorology” weather and radar – website has stopped working under HTTPS and FireFox – it does wo… (read more)

31-August 2021 . Hi all, recently the Australian government , “Bureau of Meteorology” weather and radar – website has stopped working under HTTPS and FireFox – it does work under Microsoft Edge though (Yuk). . Unfortunately even if under the FireFox internal settings - you disable the need for a HTTPS connection – the website still kicks you out anyway – and any direct call to the site (http://www.bom.gov.au) – will just kick you to an endless loop of no achievement – by basically constantly telling you “you cannot use HTTPS” and the HTTP link provided just loops you back to the same place. . For now – the only solution I have found is to leave “HTTPS” on – and create an exception for every single page (very zzzzz). . So for me , I am only excepting and viewing the local weather radar page and getting all other info from other sources. . Machine specs - Win10 Pro , Firefox Version 91.0.2 (64-bit) . I have also (via Edge) – reported this to the “BOM” in Australia, . I hope this helps someone , as I cannot be the only person in Australia trying to access this site – but having to sign up - to report the problem here, I did find more than a bit off putting.

Asked by ponytrekker 1 month ago

Last reply by cor-el 1 month ago