access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (read more)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

Asked by Mary 6 days ago

Last reply by Mary 6 days ago

Weird red logo showing in some websites on Firefox

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've alre… (read more)

Hi there! For the past 3 days, my browser has started to show in some websites a weird red window (kinda reminds me of the youtube logo with inverted colors!). I've already tried 4 antiviruses, 3 antimalware, and I've tried reinstalling the browser cleanly but the issue keeps happening. The other browsers (Chrome, Opera, Edge) are working just fine. The issue happens only on some websites and not at all of them. What should I do now? Thank you!

Asked by ligiaflg 2 days ago

Last reply by ligiaflg 1 day ago

Add-ons randomly not working

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this] The fix suggested there seems reasonably easy to follow but I'm a bit unsure abo… (read more)

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this]

The fix suggested there seems reasonably easy to follow but I'm a bit unsure about this

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

Apart from compatibility.ini I can see two extensions*, namely extension-preferences.json and extensions.json. Is that correct?

Now I'm supposed to delete those three files. And here comes my question:

What does New files will be created when required. mean? What I'm worried about is that all my extensions will disappear and I will have to start with from scratch reinstalling them all again.

Asked by ArneStockholm 6 days ago

Last reply by ArneStockholm 5 days ago

Add ons and Extensions

Why has Add Blocker Ultimate & cookies auto delete & Ant Video Downloader & All Screen Recorder & right click copy and paste ALL stopped working and disa… (read more)

Why has Add Blocker Ultimate & cookies auto delete & Ant Video Downloader & All Screen Recorder & right click copy and paste ALL stopped working and disappeared from my tool bar immediately after FireFox version 96.0 updated 2 days ago on my windows 10 home laptop? I followed instructions in Mozilla support forums to customize the tool bar settings and reset default settings as instructed and even said "Abbra cadabra" and just like a bad magic trick nothing changed. I have uninstalled them and reinstalled them after rebooting except for AVD which FireFox no longer offers as an Addon extension ??? I read an article written by a volunteer to another person asking for help with these exact problems that started exactly after the version96.0 update , the person asked where to get the older version 95.0 back because all these features work in that version and the volunteer made a complete fool and liar out of himself saying that going back to older versions rarely solved the issues and that the new update had absolutely nothing to do with causing these issues. So either I also am mentally ill and imagining all these issues or that volunteer needs to apologize to the lady and print a retraction. The only thing that changed on my system was from version 95.0 to 96.0 nothing else and I checked with HP support assistant that came factory installed when I bought this laptop from HP direct 8 months ago as well as Microsoft and McAfee my antivirus protection and was given a clean bill of health from all 3. I uninstalled 96.0 and reinstalled 94.0 and can once again right click copy & paste and reinstalled all those apps direct from FireFox Addons browser page and they all show to be on and working but they are not working and I cannot get them back on the tool bar. Is there anyone that can help me solve this issue? I'm a carpenter and have zero tech skills like you people and have asked at least 100 people over the last 3 or 4 years if there is a computer training class or something I can take to try to learn things like you people know and not one person has ever told me how or where I could get the training? So I guess I have 2 questions and please someone help me fix the issues and tell me where I can get the education to hopefully never be a pain in your you know where again? Thank you very much have a wonderful week & blessings to you and all you love Sincerely PS. I am not technologically able to do the troubleshooting process to send the data I have spent 30 minutes trying to understand all this sorry

Asked by 1ARICHARDhead 2 days ago

Suggestions Firefox provides

Every time I enter a web address in the address bar, up pops two desktop options (even though I do not have my extra monitor connected any longer). I have to manually c… (read more)

Every time I enter a web address in the address bar, up pops two desktop options (even though I do not have my extra monitor connected any longer). I have to manually click on the desktop I want. Only then can I complete typing in the address. This is driving me crazy. I have turned off all 'suggestions' settings that I can possibly think of. I can find no way to turn this off. This never happened in any previous version of Firefox.

Asked by ca3scott 7 hours ago

Last reply by ca3scott 6 hours ago

Firefox is MUCH slower, even in safe mode, than other browsers

Firefox is MUCH slower, even in safe mode, than other browsers. The picture that shows a download speed of 223.44 Mbps is Chrome with all extensions enabled. The second … (read more)

Firefox is MUCH slower, even in safe mode, than other browsers. The picture that shows a download speed of 223.44 Mbps is Chrome with all extensions enabled. The second picture shows Firefox in Safe Mode with my internet security on pause. How do I fix?

Thanks.

Asked by SNY 4 days ago

Last reply by SNY 4 days ago

I am my own Administrator yet, someone or thing has taken over that job from me.

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being mana… (read more)

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being managed by some organization." "Updates disabled by some system administrator"/w more issues, being blocked by the same problem from accessing the internet using a NIC cable, am using Wireless. Have been working with this issue from about 0200 this morning 1/19/22. Used one feature, "about:config" but my problem still is there. The issue with 'Policies' is a little more than I can handle. My FFx v96.0.1, Linux Mint Cinnamon v19.3 at this time, best of my memory, @82 Y/Od; Attempted a ScreenShot and could not reduce the size. Just note: "Your browser is being managed by your organization." is displayed top of all pages in "Settings."

'd; "LoneWanderer" "StarSeed" Join us/U.S. live life as "ONE!" Happy Thoughts & Wonderful Manifestations

Asked by NTLS 6 days ago

Last reply by NTLS 5 days ago

Autofill Fields Doesn't Work

This is a two-fold question. Firstly, I was unable to import my auto-fill addresses and credit cards from Chrome and I had to manually add them to Firefox. Is it even po… (read more)

This is a two-fold question.

Firstly, I was unable to import my auto-fill addresses and credit cards from Chrome and I had to manually add them to Firefox. Is it even possible to import addresses and credits into Firefox??

Second, and most importantly, the auto-fill feature in FireFox does not work. Contrary to other entries in this forum, the credit card field will show me the dropdown of options and fill - but names and address fields will not. The feature is turned on in settings (as shown in attached) and I even restarted my computer. How can I get these fields to auto-fill?

I am running FireFox for Windows 10, v96.0.2 (64 bit) and I'm located in the US.

Asked by mariah.k 4 days ago

Switching back to normal firefox colors without altering my theme

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have goo… (read more)

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have googled like crazy and fiddled with most, if not all, about:config options to try and restore it.

I will do whatever it takes, but my firefox theme (abstract firefox) must remain intact. Surely there is something I can do in the userChrome.css or whatever it's called.

It is just so very tiring having to fix mistakes made by firefox, that keeps changing stuff for the worse. Changes that nobody ever asked for. I am giving the browser one more chance for old times sake, since I have been using it for 20 years or thereabouts. So please, firefox... stop trying to force your users into using stuff that your staff team or whatever likes to use. Think of your users.

And please help me out.

Thank you.

Asked by fopibab368 1 week ago

Last reply by fopibab368 4 days ago

How do I delete "Old Firefox Data" folder that somehow found it's way to my desktop?

I restored Firefox, which left a folder named "Old Firefox Data" on my desktop. How do I delete it? I can't! Even if I remove the "read only" property and remove the "den… (read more)

I restored Firefox, which left a folder named "Old Firefox Data" on my desktop.

How do I delete it? I can't!

Even if I remove the "read only" property and remove the "deny delete" setting, the damn thing won't go away!

How.Do.I.Kill.The.Folder???

I don't seem to remember Chrome or even Edge making the decision to clutter my Desktop indefinitely for no reason at all...

Asked by qpad 3 hours ago

Last reply by qpad 2 hours ago

Firefox

I downloaded a game file and I accidentally made it so it opens up with firefox everytime and now I can't find an option to remove it. How can i?

Asked by willzubia 2 days ago

How can I efficiently deduce which Add On is thwarting my Firefox tabs from loading, since 5 hours ago?

6 hours ago, I shut down my Windows 10 laptop to buy lunch. 1 hour later, I turned on my laptop. But then Firefox stopped loading any tabs. My Internet — my other browse… (read more)

6 hours ago, I shut down my Windows 10 laptop to buy lunch.

1 hour later, I turned on my laptop. But then Firefox stopped loading any tabs. My Internet — my other browsers like Chrome and Edge — have all been working perfectly. See below — Firefox in "Troubleshoot Mode" works perfectly!

Therefore, is one of my ≥ 30 Add Ons the glitch? How can I most productively suss out which Add On, without disabling each of my ≥ 30 Add Ons singly?

Asked by Codidact.com 2 hours ago

A Very Important Parent Bookmark Disappeared Again!

A very important parent Bookmark folder disappeared again! When I do a Search, I can find Bookmarks that are in the Parent Bookmarks folder but as I have reported before,… (read more)

A very important parent Bookmark folder disappeared again!

When I do a Search, I can find Bookmarks that are in the Parent Bookmarks folder but as I have reported before, the HUGE issue is that there is NO way to find where the parent Bookmarks folder or the Bookmarks in the parent Bookmarks folder using the Search function! How can I find the parent Bookmarks folder and where the Bookmarks are that were in the Parent Bookmarks folder?

I have added many Bookmarks since yesterday so I do not want to try to do a Restore.

I need to find the Bookmarks that disappeared soon.

Asked by Wayne Carpenter 1 hour ago

tumblr is broken on Firefox

For several days now, tumblr hasn't been working properly on Firefox. The number that pops up to show how any new notifications I've gotten is frozen at 23. I don't get n… (read more)

For several days now, tumblr hasn't been working properly on Firefox. The number that pops up to show how any new notifications I've gotten is frozen at 23. I don't get notifications if I get a new ask or to say how many new posts are on the dashboard. I can receive new asks but I cannot answer them and I cannot send them myself. I can receive direct messages, but I can't send them. I've cleared my cache/cookies. I've ended and started several new sessions. I've turned off XKit, Privacy Badger, HTTPS Everywhere, and uBlock Origin. None of that has fixed the problem. These issues are only happening on Firefox. I logged in on Microsoft Edge and tumblr worked just fine.

Asked by t.elspeth.williams 4 days ago

Last reply by t.elspeth.williams 4 days ago

Firefox doesn't ask me to change location.

I am trying to move Firefox to my M.2. I've cleared everything I can to make it stop "It's been installed before, let's reinstall it". Now it just instantly says it's ins… (read more)

I am trying to move Firefox to my M.2. I've cleared everything I can to make it stop "It's been installed before, let's reinstall it". Now it just instantly says it's installing without any buttons or anything to actually change the installation location...

I just want it on my M.2 since my SSD is not performing well affecting my browsing experience.

Asked by thomas_whiteley 2 days ago

Firefox Syncing issues

Hi. I have been using this account for years to save my tabs and bookmarks. I have installed a fresh windows today and installed Firefox. I have signed into it and sync m… (read more)

Hi. I have been using this account for years to save my tabs and bookmarks. I have installed a fresh windows today and installed Firefox. I have signed into it and sync my data. But instead of restoring my data back its showing me as a new user with no data. I have years of bookmarks in my account. Please help me restore my data. Thanks.

Asked by asadsarwarawan 1 hour ago