printing from within the browser

I am on Win 11 Pro laptop, when I try and print from within your browser, It shows a preview, on the right I get to choose the printer, Copies etc. and if I press Print I… (read more)

I am on Win 11 Pro laptop, when I try and print from within your browser, It shows a preview, on the right I get to choose the printer, Copies etc. and if I press Print I get a Blank page. This has been happening for some time. Regardless if the Print is initiated from within the Web page or if I use the burger button and print. If within the UI I select Print using the system dialogue... its works ok

Its fine with any other browser, Google / Edge I prefer Firefox but as it stands its a pain in the backside because of this If I save to PDF and print the PDF from file its fine If I print from Word / excel its fine

I have cleared the print settings from Help > More trouble shooting information

Asked by Sean 6 days ago

pdf files won't open

When I download a pdf file while using Firefox, the file won't open. They will open if I download them using a different browser. I've scanned for viruses, malware, etc. … (read more)

When I download a pdf file while using Firefox, the file won't open. They will open if I download them using a different browser. I've scanned for viruses, malware, etc. and nothing is found. I turned off "block popups"

How can I fix this?

Asked by Mike 1 week ago

Last reply by Mike 5 days ago

My LMS Site slow to Buffer

My Red Vector / Convergence LMS that I use has recently become very slow when searching or saving within the system. Does Mozilla need to make changes for this Site ? If … (read more)

My Red Vector / Convergence LMS that I use has recently become very slow when searching or saving within the system. Does Mozilla need to make changes for this Site ? If not then I will have to go to Chrome. It works fine in Chrome. Please respond back. Thanks

Asked by ron.lamar 6 days ago

Firefox won't log into financial institutions

My Firefox browse is frequently unable to log into many financial sites, most importantly my Scotia bank. this happens almost every week or 2 and I am forced to use Micro… (read more)

My Firefox browse is frequently unable to log into many financial sites, most importantly my Scotia bank. this happens almost every week or 2 and I am forced to use Microsoft edge or Chrome which log in fine. This can sometimes happen as frequently as once a week or it will go 2-3 weeks without problems. Is this a Firefox issue or are 3 banks, 1 credit union, Credit Bureau, government and medical sites all to blame?

Asked by Christopher Stearns 4 days ago

Move sidebar to bottom

Can we move sidebar to bottom? I am interested in using a Find and Replace addon and have it snap to the bottom and appear where the vanilla Ctrl+F find bar appears. I kn… (read more)

Can we move sidebar to bottom? I am interested in using a Find and Replace addon and have it snap to the bottom and appear where the vanilla Ctrl+F find bar appears. I know there is no GUI option to do this as described in (https://mzl.la/3vUbsmq) which only offers left/right but could there be a way to do this with userchrome css? I would have no idea where to begin in coding such a thing.

Thanks

Asked by wlesney 6 days ago

Last reply by wlesney 18 hours ago

cant execute firefox after windows update today 1.26.2023

did the MS10 update a few minutes ago - ''Quality Updates (50) 2023-01 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 for x6… (read more)

did the MS10 update a few minutes ago - ''Quality Updates (50) 2023-01 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 for x64 (KB5022478) Successfully installed on 1/26/2023 2023-01 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5019275) Successfully installed on 1/26/2023 2023-01 Update for Windows 10 Version 22H2 for x64-based Systems (KB4023057) Successfully installed on 1/26/2023''


after, could not "run" my firefox reinstalled firefox x 64 still could not run actually, it did not even build the firefox folder i thought it would under c:\program files/mozilla firefox so, i created folder there called Firefox2, and copied the firefox installer program there, and executed still, no "build" in folder, but has a Firefox icon, but still wont execute

firefox is my default browser ! Thanks for any suggestions mike

Asked by Mike 4 days ago

Morgan Stanley Unable to Logon - Problem is back after update 109.0

I know this topic was archived before, but the Morgan Stanley website stopped working after the last update. I have cleared my cache, disable all extensions, etc. But c… (read more)

I know this topic was archived before, but the Morgan Stanley website stopped working after the last update. I have cleared my cache, disable all extensions, etc. But continues to be a problem. Anything that we can do?

The website is working since Chrome and Edge are working perfectly.

Thanks for the help.

GP

Asked by gpascual 6 days ago

sync firefox

yesterday my main computer died - I am trying to work with 2 others (newer actually) - I can get firefox to sync on one of them but not on the other I tried to delete fir… (read more)

yesterday my main computer died - I am trying to work with 2 others (newer actually) - I can get firefox to sync on one of them but not on the other

I tried to delete firefox and put it back on and it still didn't sync

help

Asked by susan_nett 6 days ago

Last reply by susan_nett 6 days ago

Ad income for FireFox

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts." I just wanted to know if Mozilla is p… (read more)

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts."

I just wanted to know if Mozilla is paid for each click or for each unique click. If I click it 100 times on the same computer, does Mozilla get more income than if I were to only click it once?

Asked by Bard 4 days ago

Last reply by Bard 4 days ago

Foxfire Browser

I thought I'd give the Foxfire a try on my Windows 10 laptop, so I downloaded and created an account, etc. All worked fine until I tried to use my desktop shortcuts to op… (read more)

I thought I'd give the Foxfire a try on my Windows 10 laptop, so I downloaded and created an account, etc. All worked fine until I tried to use my desktop shortcuts to open Chrome, Google Photos and Gmail. Non would open. I then opened Google and found my sync was off. I tried to sign in and could not sign into my Google Account, I then spent several hours with Google support trying to find the problem. At last, it allowed me to sign in and restore all my Google account items. I then uninstalled Firefox as I didn't want to go thru this problem again.

Does anyone know why this occurred and how to avoid it again if I were to want to reinstall Foxfire?

Thanks for the help.

Ken

Asked by knmiller4734 1 day ago

Last reply by knmiller4734 20 hours ago

New version did not have bookmarks

A few months ago when I updated to the latest version, as I always do, the bookmarks were not carried over. I restored to an earlier time to retrieve them and have been … (read more)

A few months ago when I updated to the latest version, as I always do, the bookmarks were not carried over. I restored to an earlier time to retrieve them and have been using an old version. Every time that I go to the program and when asked to update, I click "no." I am finding now that several websites will not accept Firefox. After 20 years of saving, I do not want to recreate, as I would have had to do at that time. Do I now upgrade to newest version and pray that my bookmarks are there?

Asked by m_r_lewis 6 days ago

Last reply by m_r_lewis 6 days ago

update 109.0

After updating to 109.0 Firefox won't open on primary monitor. I have moved it, closed it, but it restarts back on secondary monitor. After I move it to primary monitor, … (read more)

After updating to 109.0 Firefox won't open on primary monitor. I have moved it, closed it, but it restarts back on secondary monitor. After I move it to primary monitor, if I open another browser window it opens on the primary. I have renamed the xulstore.json file(so it creates a new one) but that did not help. It was working fine before the 109.0 update. I also have chrome installed and it works fine the way it should, so I'm thinking it is a Firefox 109.0 problem.

Asked by jstrunk1 1 day ago

Last reply by jstrunk1 1 day ago

Rejected URL

I had two replies to this question the other day but neither response works. I have had one of my accounts not work on Firefox lately. It has worked for years and now, o… (read more)

I had two replies to this question the other day but neither response works.

I have had one of my accounts not work on Firefox lately. It has worked for years and now, over the last 2 months, it will not connect. I get this message back with about 25 different numbers. The requested URL was rejected. Consult the administrator. I am not teck savy and have not been able to fix this.

Asked by shewy 1 day ago

Lag in select menus (and now Firefox toolbar)

After starting Firefox, dropdown menus on websites have a delay of several seconds before the data appears and I can click. The problem disappears after a number of drop… (read more)

After starting Firefox, dropdown menus on websites have a delay of several seconds before the data appears and I can click. The problem disappears after a number of dropdowns are used. It doesn't matter which sites, it's some arbitrary number of selections and then the problem goes away and everything is fine until the next startup of Firefox. Menus in Firefox were not affected. Because it goes away, I've just been putting up with it.

Since v109, the problem has expanded to include all menus in Firefox as well. Same lag effect, but it appears longer now and has become a serious issue with productivity.

I'm running Windows 10 on an average machine. Thanks for any help.

Asked by info8610 6 days ago

Need help reverting to Firefox 108. I can install it no problem, but don't understand how to get all my settings back that 109 removed.

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upse… (read more)

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upset and frustrated right now! So much wasted time. I cannot believe Mozilla did this to us with no warning!!!!!!!! I have seen some articles on how to get the info back, but I don't really understand them. I am relatively computer-savvy, but I definitely do not understand how all this works. Some "Firefox for Dummies" at this point would be greatly appreciated. I am on a PC using Windows 10 professional 64-bit with automatic updates so it's current.

Asked by ElegalEyes 4 days ago

Last reply by ElegalEyes 4 days ago

Firefox is causing a black screen

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get bac… (read more)

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get back is to turn off and turn on again. Even then the Firefox page sometimes comes up again and I have to be quick to tap the X on top right to shut it down - or the whole screen goes black again! Then when I restart Firefox it re-loads the page, so I have to quickly exit before it happens again. So this morning when it happened I just did a full restart of the PC. Then I transferred all my tabs and other info to Edge, and will use that from now on.

What is new that is causing Firefox to do this?

I imagine I could also use Chrome, haven't tried that yet.

Asked by hcleasby 3 months ago

Last reply by hcleasby 18 hours ago

How do I find out if a Firefox add-on is causing "rendering error" on a website I'm trying to log in to

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my accoun… (read more)

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my account. I am using a Windows 7 PC with whatever Firefox version is the most current.

Among the responses from their "experts," I see something that has to do with "browser add-ons may be causing your problem."

I have looked at my Firefox settings > manage your extensions as well as settings > manage your plug-ins. Under Extensions enabled I have 2: Norton Safe Search and Norton Safe Web. Under Plug-Ins enabled I have OpenH264 Video Codec and Widevine Content Decryption Module. That's all. Could any of these be causing the problem?

Does this "rendering" error have anything to do with Javascript? (I thought Firefox did not support Java so never paid any attention). If it does relate to Javascript, how do I fix my Firefox browser settings to enable it for the Xfinity.com website to see if that fixes anything?

This is so incredibly discouraging.

Asked by smittydm 1 month ago

Last reply by smittydm 5 days ago

Copycat Firefox Browser. Need to report possible problem. BOA Website states browser incompatibility download is Malware I suspect

Copycat Firefox Browser. Need to report possible problem. BOA Website states browser incompatibility download is Malware I suspect. Have copy of file. When I went to ins… (read more)

Copycat Firefox Browser. Need to report possible problem. BOA Website states browser incompatibility download is Malware I suspect.

Have copy of file. When I went to install it I hit no to not install it and it indstalled anyway.

Setup multiple versions of firefox on my system. Had multiple icons on taskbar for for fox. coupd switch between them. on one I was logged into everything and on the new on logged out of sysnc, google accounts, ect.

I checked on it and found the desktop short cuts and one was set up correctly thru the program files directory and the other installed in a werid place. Can send screenshots and zipped up corupted version of install program.

I checked the about section on both browsers to see the version numbers and they were the same. Big Red Flag!!! If i was having compatibility issues why did i need to install the same version and end up with multiple instances of the same program installed in different areas?

Thought this was important enough to try and bring to others attention!

I'll see if I can zip the bad file up and attach it as well for someone to investigate it.

I did an avast scan on the file it came up clear, but like I said did a bunch of really wierd stuff.....

OK It would not let me attach files I have them if someone needs them.

I renamed the directory where the suspected version was located and it stopped working when I clocked on the link. I ran CCleaner and cleaned up my Registry file. Now I've got to uninstall it and change my passwords....

Hope this helps!!!

Asked by Richard Aristegui 6 days ago

Random Crashes

Here is one of my crash IDs: bp-f9625951-7706-43b0-8a7f-6f0ae0230129 Since dealing with an issue with my laptop running Linux Mint 20.3 Cinnamon 64-bit involving a mergel… (read more)

Here is one of my crash IDs: bp-f9625951-7706-43b0-8a7f-6f0ae0230129

Since dealing with an issue with my laptop running Linux Mint 20.3 Cinnamon 64-bit involving a mergelist error and packages with missing names, Firefox randomly crashes. Sometimes when it crashes it does it immediately every time I try to open it back up (sometimes even in safe mode), and other times it gets better after a reboot. I just installed the Flatpack version after the original one I had started crashing, so it is strange if it is an issue that just needs reinstalling Firefox, but other apps seem ok so I don't know that it's my OS.

I've tried looking for residual damage on my laptop after the earlier issue, but I can't find much information. System Reports tells me nothing is wrong and I can't make sense of syslogs.

Thank you for reading, I wish I had more details. If the crash report has any clues, please let me know.

Asked by uraneaumbre 1 day ago

Last reply by uraneaumbre 9 hours ago