Showing questions tagged:

why is firefox suddenly forcing the use of the address bar for searching.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrati… (read more)

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Solved 22 4 939

Remove google, bing, ebay, perplexyity firefox 152

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing. Please return possibility to remove those c… (read more)

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing.

Please return possibility to remove those completely!

I don't want my browser to have anything to do with those listed above. I have had it removed in previous versions. Why did you add it to browser again?! Why don't you allow to remove it anymore?!

Solved 4 3 30

Google AI overview not appearing on any search query but only appears in a private window google search

So i have freshly installed firefox, every time i look up something on google i don't get any AI overviews, but when i use google in a private window google's ai overview… (read more)

So i have freshly installed firefox, every time i look up something on google i don't get any AI overviews, but when i use google in a private window google's ai overview works in there. what is going on? (keep in mind i have ublock origin activated on both windows but the ai only works in private mode where im not signed in)

Solved 3 3 331

Unable to search within Lowes, Home Depot, Tractor supply sites for items. I can access the main site.

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Bl… (read more)

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Blocker, Clearing cache for Lowes, no Add ons, but still doesn't help.

Error msg from Tractor Supply is: Access Denied You don't have permission to access "http://www.tractorsupply.com/tsc/catalog/lawn-garden?" on this server.

Reference #18.b1560e17.1773796157.35d73adf

https://errors.edgesuite.net/18.b1560e17.1773796157.35d73adf

Solved 5 2 587

After upgrading to version 152.0, Firefox now grabs up memory and freezes.

Dear Support Person, Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0. The upgrade completed successfully with my ei… (read more)

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

Solved 7 1 147

Access denied

I am getting this page when trying to enter some of my accounts; including bank accounts Why is this step needed? We detected unusual activity from your device or networ… (read more)

I am getting this page when trying to enter some of my accounts; including bank accounts

Why is this step needed?

We detected unusual activity from your device or network. Reasons may include:

Rapid taps or clicks JavaScript disabled or not working Automated (bot) activity on your network (IP 9.244.4.94) Use of developer or inspection tools Need help?

or others that ask me to call some 800 number and give them info to my computer and IP address. 

Are these real or hacker related?

Solved 2 1 49

Word finder toolbar

How to delete the word finder toolbar at the bottom of the browser? I tried to change the wallpaper but instead found different color settings for the browser. I selected… (read more)

How to delete the word finder toolbar at the bottom of the browser?

I tried to change the wallpaper but instead found different color settings for the browser. I selected one, but nothing changed, except now I have this word finder toolbar so anytime I type something it pops up and I have to reset focus every time from it back to my computer page. This basically makes my computer unusable.

Solved 3 1 79

Is there a way to have VPN always on upon browser launch?

Hello all, I am currently testing the new VPN feature in Firefox. I Is noticed that Firefox always starts with this integrated VPN being off. I searched but I didn't find… (read more)

Hello all,

I am currently testing the new VPN feature in Firefox. I Is noticed that Firefox always starts with this integrated VPN being off. I searched but I didn't find any way to have it always on when launching VPN. Is that possible?

Thanks!

Solved 17 1 264

absolutely giant quicksuggest-amp.sql file taking up 2gb of space.

what it says on the tin. went data purging with ol reliable WinDirStat and found this absolute behemoth of a file in the profiles directory for firefox. its especially we… (read more)

what it says on the tin. went data purging with ol reliable WinDirStat and found this absolute behemoth of a file in the profiles directory for firefox. its especially weird considering the entire Firefox directory itself is only 1.5GB with this menace taking 1.3 of it. I cant imagine that bookmarks, search history, passwords, the works takes up any more than about 300mb. so im wondering if im just stuck in the early days of data or if the file really is just that girthy.

Solved 8 1 545

What can be the benefit of hiding tabs in Firefox

Hello all, I can see that I can access hidden tabs from firefox menu > History > Hidden Tabs. I have non hidden tabs in my permanent session that is saved/reload wh… (read more)

Hello all,

I can see that I can access hidden tabs from firefox menu > History > Hidden Tabs. I have non hidden tabs in my permanent session that is saved/reload whenever I close/open Firefox.

I searched in the support section of Mozilla and found that I can use extensions to hide tabs and find these hidden tabs through History > Hidden Tabs to access or simply unhide any of those tabs.

My question is what would be the benefit of hiding any tab? For privacy? If so, is hiding tabs really efficient to protect tabs content and/or browsing history?

I could see that some extensions offer to protect hidden tabs with a password and even automatically unload tabs upon hiding them.

Thanks in advance to shed some light on this hiding feature.

Solved 3 1 20

Can I permanently turn off information “Update available" message

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update,… (read more)

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update, many services to which I log every day, state that I am logging from a new device and I must complete a time consuming procedure of adding a new device in many places. And I don’t need most of the updates.

Solved المُؤرشفة 8 1 285

Auto updated to Firefox 150 yesterday - says it has free VPN, linked to screen to follow prompts to set up, but nothing it says should be there (ff menu icon) is there?

Auto updated to firefox 150 yesterday. What's new screen announced the rollout of the free in browser vpn had reached us (in Canada). Clicked the link to set up, went to … (read more)

Auto updated to firefox 150 yesterday. What's new screen announced the rollout of the free in browser vpn had reached us (in Canada). Clicked the link to set up, went to screen to follow instructions. There's no vpn icon in the firefox menu bar, no matter what I do. (And I have done everything obvious.) Was the VPN not in the actual update I received or is this some bug/glitch? Thanks.

Solved 4 1 177

Your Global Privacy Control opt-out signal has been honored message appears too often on website.

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit car… (read more)

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit card account and now every time I move to a new page the message, "Your Global Privacy Control opt-out signal has been honored" pops up and gets in the way of the information on the page. I am constantly having to click on the X in the corner to close the message box. Once would be enough for each main website. Having it pop up every time is absolutely annoying. I like having this option but if it's going to make me have to close the informational box every time I move to a new page or back to a former page, then I will have to undo the choice. The web designer who put this message text into the Firefox browser needs to find a way to only have it pop up once if they feel it is really necessary to tell me that they are blocking information from other companies. I really don't even need the first message just as long as it works behind the scenes. I hope someone gets web support to look into this issue. It's just so annoying.

Solved 10 1 148

Can't Dismiss Amazon Search from my Firefox page

I am unable to dismiss the Amazon Search icon from my Firefox Homepage. I can dismiss others, but whenever I click on Dismiss for the Amazon Search it just always remain… (read more)

I am unable to dismiss the Amazon Search icon from my Firefox Homepage. I can dismiss others, but whenever I click on Dismiss for the Amazon Search it just always remains. I want it gone.

Solved 3 1 49

No + sign on tabs.

Firefox crashed. I am trying to get it to how I had it before this. One of the problems is the new tabs thing. I know about CTRL-T, I have not used it. I have used the + … (read more)

Firefox crashed. I am trying to get it to how I had it before this. One of the problems is the new tabs thing. I know about CTRL-T, I have not used it. I have used the + on the tabs for years. I know, big deal, it's just inconvenient, interrupts my train of thought to switch, which is no big deal. But if anyone has a moment and can answer, it would be a blessing for me. Thank you.

Solved المُؤرشفة 10 165

lates update crashes the view of pages on my nas

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll b… (read more)

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll back Firefox or recover the earlier version?

Solved المُؤرشفة 4 227