Showing questions tagged:

Lost folders in Thunderbird

duplicate of /questions/1471321 thread Hello! A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly… (read more)

duplicate of /questions/1471321 thread

Hello!

A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbird application. When I re-opened it, the folder was gone. Everything else is there as before - all other folders, my inbox etc.

I have no idea what happened or where the folder went. I can't find anything online that addresses the problem or how to solve it. I'm very much a tech novice. I need a solution that a 5 year old could navigate lol

S.O.S. Cara

Locked المُؤرشفة 1 50

Youtube is incredibly slow on Firefox

Youtube just does not run well on the firefox browser, I have had this issue on my pc, as well as my laptop. Twitch, piracy streaming sites, 9anime all work fine this pro… (read more)

Youtube just does not run well on the firefox browser, I have had this issue on my pc, as well as my laptop. Twitch, piracy streaming sites, 9anime all work fine this problem with loading and buffering is exclusive to youtube. I have tried resetting my firefox settings, changing the values for load times and resource usage in about:config and none of these have fixed my youtube.I have tried multiple fixes I've been recommenced by online forms. I have switched my user agent to make youtube think I am using chrome, I have disabled and removed all of my extensions including ublock origin, and loading youtube remains painfully slow. In fact, disabling adblock makes the load times even slower.

Also responding to my post with "hmmm durrr it works just fine for me" does not help anybody, stfu.

Solved المُؤرشفة 3 782

Persistent tab open

Hi, I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in the… (read more)

Hi,

I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in the attached image.

How do I close this window and prevent this behavior again?

Many thanks,

Lisa D

Solved المُؤرشفة 3 120

Did Not Connect: Potential Security Issue

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For i… (read more)

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

Solved المُؤرشفة 15 1946

Firefox opening partially full screen

System: Linux/Fedora41 Firefox: 136.0.4 Monitor: Acer 27" 1920x1080 When I open a FF window, it opens full screen vertically and to some width horizontally, both dimensio… (read more)

System: Linux/Fedora41 Firefox: 136.0.4 Monitor: Acer 27" 1920x1080

When I open a FF window, it opens full screen vertically and to some width horizontally, both dimensions not desired. My usual style (for the MANY years I have used FF and Linux) is to use a FF window that is NOT full screen in either dimension since I normally have multiple windows open simultaneously. This FF behavior has started just recently.

This behavior occurs when starting FF from the FF icon on the desktop, when opening a new window from the FF main menu, or when opening a new window via the 'Open Link in New Window". (Perhaps other ways as well: these are those I encountered.)

I have tried: .... Opening FF/resize window to desired size/close FF using 'Quit': no change on restart .... Deleting the xulstore.json in the profile folder/restarting FF: no change on restart

I would like to restore FF to its previous action: open new windows at the same size as the last one referenced. Can someone help?

Thanks.

Bill Lee

Solved المُؤرشفة 1 200

RTX Video HDR turn off when scrolling a page

Hi, Nvidia RTX Video HDR and Super Resolution works fine when I open a link. But if I scroll the page it turn off. The video still play but the colors changes, I can see … (read more)

Hi, Nvidia RTX Video HDR and Super Resolution works fine when I open a link. But if I scroll the page it turn off. The video still play but the colors changes, I can see that RTX enhencement is then inactive on the nvidia panel. Sometime immediately sometimes after more scrolling. Same on Youtube and Twitch. Any Idea ?

Solved المُؤرشفة 2 280

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar ta… (read more)

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

I have to rely on chrome and edge for same and both have not only brought it but improved it considerably. Also, chrome has not brought for mobile devices so grouping of tabs is more easy and simple but when I look at Firefox and Firefox based browsers, I see nothing of that thing present. The addon esp., Simple Tab Groups (https://addons.mozilla.org/en-CA/firefox/addon/simple-tab-groups/) is unreliable (see reviews).

If Firefox want us to use their browser and as default, they should see why we are using Chrome and Edge (latter, having vertical tabs in-built, also).

I hope 2025 is a year Firefox learns of how to retain users across devices. Currently Firefox is more from 2005.

Browser Choice Alliance wont be helpful if browsers like Firefox dont see users and their reviews and posts and issues reported. "https://browserchoicealliance.org/"

3 years post and still no work, and Firefox wants us to use their browser over Chrome and Edge. Why? And how?

https://support.mozilla.org/en-US/questions/1321249

Locked المُؤرشفة 7 250

Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Solved المُؤرشفة 8 486

Weird Firefox behaviour

Trivial example of "weird" behaviour: I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both … (read more)

Trivial example of "weird" behaviour:

I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both the Adobe and the Chrome windows are removed from my screen. No tiling. Just moved away. I can get the Adobe and/or Chrome window back, but then Firefox "disappears." This makes Firefox unusable for me. I have NOT changed any of my Firefox settings in probably years. Help please.

Solved المُؤرشفة 5 190

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.
Locked المُؤرشفة 1 200

Wrong web site

Try to get "tvlistingszap2it.com" --(which I have been using for 5 years)--- but it opens "newsnation" Started doing this on 17 Mar, 25. What is wrong ?? Can you fix it… (read more)

Try to get "tvlistingszap2it.com" --(which I have been using for 5 years)--- but it opens "newsnation" Started doing this on 17 Mar, 25. What is wrong ?? Can you fix it ??

Solved Locked المُؤرشفة 3 297

bookmarks and history

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem"… (read more)

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

Solved المُؤرشفة 3 449

Error code: PR_CONNECT_RESET_ERROR

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago. I have clear… (read more)

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago.

I have cleared the cache and cookies I turned off the addons and extensions I shut down the internet security I changed the proxy settings to "no proxy" I even changed cert9 to ccert9 and had firefox generate a new cert9

Nothing has worked.

HELP!

Solved المُؤرشفة 7 673

For some reason my .mozilla directory is more than 100gigabytes! What should i do to reduce it

So i use garuda linux(not sure if necessary but still telling). The ".mozilla" folder is about 134 GB! I have browsed it a bit and found a lot of this folders "vuzpdtyn.d… (read more)

So i use garuda linux(not sure if necessary but still telling). The ".mozilla" folder is about 134 GB! I have browsed it a bit and found a lot of this folders "vuzpdtyn.default-release-backup-crashrecovery", "tor50voj.default-backup-crashrecovery-", "profile-somestuff-backup-crashrecovery" Is it safe to delete the old ones from this?

Solved المُؤرشفة 4 328

Copy and paste problem with screenshot

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download… (read more)

Just a few days ago, screenshot technique failed. I often copy an image from webpage. Right click technique. I am still able to do this. I have option of copy or Download. Download works but Copy does not. When I try to paste the copy into my Word document, I get a blank image (a square that indicates there was an image but the actual image is not there). How can I get the paste mechanism working again?

Solved المُؤرشفة 5 448

Hyperlinks giving bizarre yellow box in upper right.

I have a Dropbox Paper document that I use for my bookmarks. It lists the name of the site (with link attached) and hints as to my username/password for any given site I … (read more)

I have a Dropbox Paper document that I use for my bookmarks. It lists the name of the site (with link attached) and hints as to my username/password for any given site I use.

For years, it has worked just fine, but trying to solve a different problem, something happened (in my settings?) that renders those hyperlinks non-working. When I click on, say Facebook, it formerly took me right to FB. NOW it gives me a weird yellow box in the upper right corner that says "about:blank" in the upper left of the box, and 3 white boxes at the lower right of the yellow box "Allow" "Deny" "Close." If I click on "Allow," I get a blank page. My navigation doesn't seem to recognize the links I've placed in the Doc.

A friend on FB posted a link to a YouTube video and when I clicked on that, I got the yellow box with the proper URL and a white box option to continue. I've tried to recreate that particular box, but, apparently, once it's accepted, it's OK from there on out.

I have tried deleting the link from the Paper Doc and reinstating it, and I still get the yellow box.

What have I done and how the heck do I get rid of that yellow box?

Solved المُؤرشفة 6 140