Showing questions tagged: اعرض كل الأسئلة
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I got a prompt requesting i allow a midi device plugin to install but.....

I got a prompt requesting i allow a midi device plugin to install but..... I denied and selected the "never ask again" option. Turns out i do need this device installed.… (read more)

I got a prompt requesting i allow a midi device plugin to install but..... I denied and selected the "never ask again" option. Turns out i do need this device installed. How can i get the prompt back after i denied and checked "never again".

Thank you for your time.

Asked by Doomgaze Abyss 4 months ago

Answered by TyDraniu 4 months ago

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Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (read more)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Asked by zach.cannon 4 months ago

Answered by George Kitsoukakis 4 months ago

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Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Asked by kj_23marigolds 4 months ago

Answered by Paul 4 months ago

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V143.0.1 update what's new page display is odd.

Hi. The "What's New?" page displayed all this: __________________________________________________ Help us improve your firefox.com experience In addition to Cookies nece… (read more)

Hi. The "What's New?" page displayed all this: __________________________________________________ Help us improve your firefox.com experience

In addition to Cookies necessary for this site to function, we’d like your permission to set some additional Cookies to better understand your browsing needs and improve your experience. Rest assured — we value your privacy. Cookie settings Firefox home

   Features

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   Free Password Manager

View all Firefox Features

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Firefox is no longer supported on Windows 8.1 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox.

Download Firefox ESR 64-bit

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Firefox is no longer supported on macOS 10.14 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox. Download Firefox ESR Firefox Privacy Notice Download

Firefox is no longer supported on Windows 8.1 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox.

Download Firefox ESR 64-bit

Download Firefox ESR 32-bit Download a different build

Firefox is no longer supported on macOS 10.14 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox. Download Firefox ESR Firefox Privacy Notice Release Notes

   Desktop Desktop Beta & Developer Edition Desktop Nightly Android iOS 

See what’s new in Firefox!

Release Notes tell you what’s new in Firefox. As always, we welcome your feedback. You can also file a bug in Bugzilla or see the system requirements of this release. 143.0.1 Firefox Release

September 19, 2025 Version 143.0.1, first offered to Release channel users on September 19, 2025 Fixed

   Fixed a tab crash experienced by some users caused by DLL injection. (Bug 1872261)
   Reference link to 143.0 release notes.

Get the most recent version

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Firefox is no longer supported on Windows 8.1 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox.

Download Firefox ESR 64-bit

Download Firefox ESR 32-bit Download a different build

Firefox is no longer supported on macOS 10.14 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox. Download Firefox ESR

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Asked by Mr Greg 3 months ago

Answered by TyDraniu 3 months ago

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Change Firefox Account email

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email remov… (read more)

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email removed]@gmail.com

Asked by Adin 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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Specific websites are loading forever

Amazon - keeps loading and loading without ever finishing, only displaying half the page. YouTube Videos need to preload to avoid buffering. Certain websites can not be r… (read more)

Amazon - keeps loading and loading without ever finishing, only displaying half the page. YouTube Videos need to preload to avoid buffering. Certain websites can not be reached at all, failing with error message "Looks like your network is blocking this page" or similar. Etsy is not loading at all, just a blank page.

All these pages work fine in other browsers, so I don't think it's my network. I was not able to identify a specific error across all pages via Console. I have tried a few recommended troubleshooting tips, but no change so far. This has been going on for a while, long enough for me to reinstall Firefox - also no change. I'm on version 146.0.1

What is going on?

Asked by ch.weck97 1 week ago

Answered by ch.weck97 1 week ago

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Firefox version 115.31.0esr

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different … (read more)

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices.

Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

Asked by Phil Strictly 4 days ago

Answered by jonzn4SUSE 4 days ago

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minimize, maximize close buttons

Why can't anyone fix this issue? Every day I have to go to about:config, enter "mica" then change from false to true or true to false to get these buttons to show up. I… (read more)

Why can't anyone fix this issue? Every day I have to go to about:config, enter "mica" then change from false to true or true to false to get these buttons to show up. It's ridiculous. I am currently using Firefox version 146.1 on Windows 11. Also, please note if I change the windows widget to true these buttons show up and are usable. The next days I have to change the windows widget to false and they show up and are usable so they work whether or not the widget is set to true or false. The problem is having to change the setting DAILY. I should not be having to do this.

Asked by ltlsgt 3 weeks ago

Answered by TyDraniu 3 weeks ago

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Firefox crashing on startup. Crash reporter immediately appears.

My Surface Laptop 7 w/ SnapDragon Elite's Firefox installation started crashing this morning immediately after rebooting to complete some Windows updates. I have attempt… (read more)

My Surface Laptop 7 w/ SnapDragon Elite's Firefox installation started crashing this morning immediately after rebooting to complete some Windows updates. I have attempted starting Firefox in Maintenance mode, Uninstalled and reinstalled and I still get the crash reporter. Refreshing Firefox at the uninstall process does not fix it.

I'm running Windows 11 Enterprise edition, fully patched w/ Firefox 146.0.

The 4 Windows updates that were installed:

Uninstalled KB5072033 Uninstalled KB5070311 Cannot be uninstalled KB5072641 Cannot be uninstalled KB5071142

Still didn't fix the problem.

These are the recent crash reports:

Crash ID: ⁨bp-8ec5b63c-4408-437c-b9bb-f4d5b0251213⁩ Crash ID: ⁨bp-ce396463-0a75-46b6-8131-33cce0251213⁩ Crash ID: ⁨bp-ea0b59dd-1cee-48da-957e-949120251213⁩ Crash ID: ⁨bp-f9342e01-1a55-4387-af6d-3b8ef0251213⁩

Any help is appreciated!

Asked by jamie38 1 month ago

Answered by TyDraniu 1 month ago

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Missing one of two Backup option

I read article at: [https://support.mozilla.org/en-US/kb/.../firefox-backup?as=u&utm_source=inproduct#w_create-a-firefox-backup-file] But in my up-to-date (or update… (read more)

I read article at: [https://support.mozilla.org/en-US/kb/.../firefox-backup?as=u&utm_source=inproduct#w_create-a-firefox-backup-file]

But in my up-to-date (or updated) FireFox, the restore backup by file option is appearing BUT enable backup or backup to file option is NOT appearing (screenshot attached).

Asked by _usman 3 weeks ago

Answered by Denys 3 weeks ago

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New Local Backup in FireFox Release 146.0

Is there anyplace that shows how to use what the new release says on the 146.0. I got the message below when viewing new options in 146.0, but going to settings, sync ju… (read more)

Is there anyplace that shows how to use what the new release says on the 146.0. I got the message below when viewing new options in 146.0, but going to settings, sync just wants me to sign in and do a cloud backup.

Doesn't sound like what is in message below that I got after updating to 146.0. From what I found looking around, you are suppose to go to setting, sync, click on backup and choose location. There is no option backup, just an option to sign on. Below is message I got when checking what is in update 146.0:

Windows 10 users can now automatically protect their passwords, bookmarks, and more by turning on backup in Firefox. Your browsing data is saved daily on your device and can be encrypted with a password When you set up a fresh install of Firefox on any operating system for a new device or your current one, you can restore from this backup and pick up right where you left off. This feature is currently available on Windows devices and will be coming to other operating systems soon.

Asked by Jer 1 month ago

Answered by Denys 1 month ago

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Web sites hanging and not loading properly on Firefox

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, Wh… (read more)

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, When I tried to open the Guardian site (www.theguardian.com) it would open very slowly and not load and of the pictures. This gradually got worse, the site taking for ever to open at all, and always with the little dot in the tab at the top left going from side to side showing it was still loading. I have tried everything I can think of. Opened in troubleshoot mode, changed DNS settings, uninstalled and reinstalled Firefox twice (one time to see if it would work normally if I didn't actually sign in to my account). All to no avail. In fact now things are worse, in that the GOV.Uk website is now giving me similar problems - and a few other sites have become slightly slow and reluctant to open as well. My internet connection seems fine, and all these sites open without any trouble on Microsoft Edge. I am NOT very good at tech, and I am now tearing my heair out as to what I can try next.

Any help wopuld be gratefully received!

Jim Luetchford

Asked by luetchford 6 days ago

Answered by jonzn4SUSE 6 days ago

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Old Firefox Data folder - Cant delete it

Hi everyone I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop. Awesome stuff. Sadly I cant get rid of it, here is why: 1. At first i… (read more)

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

Asked by alexisvongermania 5 months ago

Answered by alexisvongermania 5 months ago

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Bookmarks import said 0 imported?

Hello, I just used the Firefox 141.0 (aarch64) wizard for Raspberry Pi OS 1.0, to import bookmarks from Brave, however the wizard said 0 bookmarks imported. I also manua… (read more)

Hello, I just used the Firefox 141.0 (aarch64) wizard for Raspberry Pi OS 1.0, to import bookmarks from Brave, however the wizard said 0 bookmarks imported.

I also manually exported and imported the bookmarks.html file and the latest bookmarks aren't appearing at the top. It seems the bookmarks are nested in some bookmarks directory by default. I'm confused?

Also I tried a manual import several months ago but same issue about some strange nesting structure rather than simply appearing at the top. Now I'm really confused and worried I'll lose my bookmarks as there's about 3 version in various nested structures. Please help just make an easy move to Firefox.

Asked by kFirefoxForum 5 months ago

Answered by kFirefoxForum 5 months ago