Showing questions tagged:

virustotal site can not be reached, error message "403 Forbidden". is it something new from FF or it is a virustotal problem?

always I use virustotal for cheching safely of any URL. this morning , FF149, does not work, error message "403 Forbidden" is this something new from Firefox, just updat… (read more)

always I use virustotal for cheching safely of any URL. this morning , FF149, does not work, error message "403 Forbidden"

is this something new from Firefox, just updated to 149. or is there a problem with virustotal?

حُلّت 7 1 37

Your Global Privacy Control opt-out signal has been honored message appears too often on website.

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit car… (read more)

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit card account and now every time I move to a new page the message, "Your Global Privacy Control opt-out signal has been honored" pops up and gets in the way of the information on the page. I am constantly having to click on the X in the corner to close the message box. Once would be enough for each main website. Having it pop up every time is absolutely annoying. I like having this option but if it's going to make me have to close the informational box every time I move to a new page or back to a former page, then I will have to undo the choice. The web designer who put this message text into the Firefox browser needs to find a way to only have it pop up once if they feel it is really necessary to tell me that they are blocking information from other companies. I really don't even need the first message just as long as it works behind the scenes. I hope someone gets web support to look into this issue. It's just so annoying.

حُلّت 9 1 82

Cannot access or enable webgl

Webgl has completly broken after last update for me. Forcing webgl in about config doesnt work and it doesnt work in troubleshoot mode either. Anything else i can try apa… (read more)

Webgl has completly broken after last update for me. Forcing webgl in about config doesnt work and it doesnt work in troubleshoot mode either. Anything else i can try apart from reinstall from scratch as im worried about losing my history,saved account info and such. Or do i just need to do a full refresh and install? Thank you!

حُلّت 2 1 27

Display corruption at icloud.com

I routinely keep a tab open to view my iCloud account (PC running Windows 10 Pro). Everything has worked just fine in the past. Here are the basics using Edge... -The ho… (read more)

I routinely keep a tab open to view my iCloud account (PC running Windows 10 Pro).

Everything has worked just fine in the past. Here are the basics using Edge... -The home page displays like the first attachment. -Clicking an icon takes me to the calendar page (see the Edge screenshot in the second attachment) -Clicking the word, 'iCloud' (see yellow arrow in second attachment) returns me to the home page.

But now, using Firefox, if I click the calendar icon (or any other) the calendar return link and Calendar page title are superimposed over one another and the return link does not work. -Check out the yellow arrow in the third attachment -If I click the iCloud/Calendar mishmash I get nothing. If I click left arrow or Back I get nothing.

Note that this still works fine with Edge but does not work with Firefox. Please note also that this happens on a different PC running Windows 11 Home. Have tried clearing Firefox cache (no change) but don't know what else to try.

Any ideas?

حُلّت 4 1 9

cannot get to claude.ai

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so… (read more)

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so I had to set one up. why and still cannot get to Claude

حُلّت 1 1 255

Gmail not working correctly in Firefox

Since the last update, Gmail has not been working correctly on Firefox. All of the buttons to the left of inbox emails that enable you to move, categorize, file, etc your… (read more)

Since the last update, Gmail has not been working correctly on Firefox. All of the buttons to the left of inbox emails that enable you to move, categorize, file, etc your emails have disappeared. I have tested my Gmail account on Chrome, Edge and DuckDuckGo browsers, and everything displays correctly. Please help. An image of the missing buttons is attached (well, since there aren't there, you're seeing a blank area of gray to the immediate left of my inbox [or any other folder] emails). Many thanks -- this is driving me crazy. P Haynes

حُلّت 1 1 312

YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (read more)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

حُلّت المُؤرشفة 1 202

Firefox will not display Al-Jazira website, but Edge will?

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ s… (read more)

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ still shows in the address bar, but the page is empty. If I access the site in MS Edge, it works as expected. Where should I look to fix this in settings?

حُلّت المُؤرشفة 4 65

Facebook pictures of accounts are continually blinking

Desktop Firefox 147.0.3 (64-bit) When I open Facebook, pictures of accounts are continually blinking (not flickering). This problem is new and appeared just after last Fi… (read more)

Desktop Firefox 147.0.3 (64-bit) When I open Facebook, pictures of accounts are continually blinking (not flickering). This problem is new and appeared just after last Firfeox update.

حُلّت 6 175

I keep getting error message "Something went wrong" when trying to reach an Audacy.com web page

I keep getting error message "Something went wrong - Retry" when trying to reach an Audacy.com web page at https://www.audacy.com/stations/wccoradio . This does NOT happe… (read more)

I keep getting error message "Something went wrong - Retry" when trying to reach an Audacy.com web page at https://www.audacy.com/stations/wccoradio . This does NOT happen when I use another browser (Chrome), but it happens about 95% of the time in Firefox. When I click the "Retry" button, it still gives me the same error message. I tried clearing out the cookies and cache but this did not help. I have attached a screenshot of the error message. Why am I getting this error message in Firefox but not in Chrome, and what can I do about it?

حُلّت المُؤرشفة 2 193

Firefox on Mac will not allow user to complete X's new passcode requirement

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this. X is now requiring users to enter and verify a … (read more)

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this.

X is now requiring users to enter and verify a 4-digit passcode to be able to use the DM feature. Firefox on Mac won't let me do this. Every time it produces an error message:

"Unable to load encryption module. Please refresh the page and try again."

But when I do it in Safari, or Explorer, or Chrome, it lets me do so.

The problem is, most of my data and resources are on my Macbook, and I have not been able to find a workaround. I've cleared my cache, made sure I'm on the latest version of Firefox, restarted it several times - same thing.

I need to get this fixed. Please help.

حُلّت المُؤرشفة 2 81

Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (read more)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

حُلّت المُؤرشفة 4 201

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (read more)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

حُلّت 30 683

Cannot access the authentication box in https://intesasanpaolo.com website - June 7 2025

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) a… (read more)

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) all was working correctly. At the beginning I thought there was a problem with Intesa because Intesa had problems in all the country in that period, but I have now tried CHROME and found that is working correctly. My system uses Firefox 139.0.1, W10-32 and Iliad FTTH. I have already cleaned cache and data from settings but the problem remains. Any thought? Thanks very much for any help. Mario.

حُلّت المُؤرشفة 1 117

Unable to sign in to certain sites

I've been unable to sign in or send messages through certain sites. Put Firefox in troubleshooting mode and everything seems to be working correctly. How can you tell wha… (read more)

I've been unable to sign in or send messages through certain sites. Put Firefox in troubleshooting mode and everything seems to be working correctly. How can you tell what settings need to be changed to keep it working correctly? Or should I just leave the browser in troubleshooting mode? Thanks. Jim

حُلّت المُؤرشفة 2 118