Firefox Community Forum

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why?

Hi,

I’m using the latest version of Firefox on Windows 11 (currently v126.0), and I’ve noticed a recurring issue: the browser freezes for a few seconds when I switch between tabs, especially if one of the tabs contains a media-heavy website (like YouTube or online editors).

The browser doesn’t crash, but becomes unresponsive for 5–10 seconds before catching up. Task Manager shows a CPU spike during the freeze. I’ve tried the following:

-Clearing cache -Disabling all extensions -Running in Troubleshoot Mode -Updating graphics drivers

None of these solved the issue.

Is this a known problem? Any suggestions on how to fix or further debug it?

Thanks in advance!

I'm on Windows 10. When I try to open the browser, it loads for a second and attempts to open but then crashes and nothing happens. A message box does appear for a second, but it disappears before I can read what it says. I refreshed Firefox and uninstalled and reinstalled the browser, but it is still happening. Firefox works fine on my phone still, so I don't believe it is a problem with my account. I'm also currently doing a virus scan, but it hasn't finished at time of writing.

For some reason text rendered in canvases (used by Minecraft hostings to display console) is distorted. I'm not getting this behavior in other browsers (including Zen – Firefox fork). The issue persists in both stable and nightly versions, with and without hardware acceleration, in safe mode too. Any clues?

I'm using Windows Live Mail 2012 (which yes is pretty old) and one of the problems manifests itself in Firefox so let me describe this, I'm asking here because I don't think Microsoft ever supports anything any more so yes I'm grasping at straws but here goes. If I click on an email preview in my email client it proceeds to try and open that content in an almost infinite set of windows. If instead I click on a web link in that content it proceeds to attempt to open an almost infinite number of tabs of copies of this content in Firefox, I'm not saying this is the fault of the browser but it's a weird problem. Finally if I try and open the website that I need to use to manage the memory usage of this limited memory cable provider email account, the website no longer processes that correctly either so after a short time I will run out of memory entirely and lose usage of the account so you can see why solving this is an urgent matter for me. (I already contacted the cable provider tech support and their considered opinion was I ought to pound sand since they no longer provide email accounts any more for anyone. I have a peculiar feeling that one possible answer involves doing complex editing in the Registry, I think I'd rather back out the update (although MSC wil probably just overwrite it again in 6 months anyway) but I guess either would be acceptable, I'm just wondering how come I'm the only person in the known universe who has seen this weird issue?

Hi all,

I’ve been using Firefox for a while now, but coming from Chrome, I’m finding some aspects of Firefox’s cache management and tab behavior a bit inconvenient, and I wanted to share my thoughts.

The issue:

When I restart Firefox (version 133.0.3-1), it loads webpages from the disk cache, which is fine because I’ve set browser.cache.disk.enable to true and browser.cache.check_doc_frequency to 2, it will always make a request to the server on restarting Firefox with the default value of 3. However, the problem arises when I open new tabs — they also load from the disk cache instead of requesting fresh content from the server.

What I’m looking for:

   A way to have Firefox:

Load webpages from the disk cache when restarting the browser (which I want, and I have set browser.cache.disk.enable to true for this). But always make fresh requests from the server when opening new tabs, no matter what the cache settings are.

In Chrome, this behavior is more intuitive — it loads from the cache after restart but always fetches from the server for new tabs, which I find to be much more reasonable.

I understand that about:config provides settings like browser.sessionstore.restore_on_demand, but adjusting this option makes Firefox fetch content from the server for all tabs, including those opened after a restart. This doesn’t seem like a perfect solution because it takes away the ability to use the disk cache after restarting the browser.

I would really appreciate it if Firefox could offer more granular control over this behavior, so users could get the benefits of both caching and real-time requests based on the type of tab (restart vs. new tab).

Thanks for your attention, and I hope to see some improvements in future updates!

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues:

   Flux AI & Diagramming AI Performance Warnings

       Issue: When accessing Flux AI or Diagramming AI tools, Firefox displays a warning message stating, "This site is slowing down Firefox."

       Observed Behavior:

           Delayed response times or freezing when interacting with these tools.

           High CPU usage (observed via Task Manager) when the tools are active.

       Expected Behavior: Smooth operation without performance degradation, as seen in other browsers (e.g., Chrome or Edge).

   CMS Sign-Out Failure

       Issue: Unable to sign out of my Content Management System (CMS). The action either freezes or refreshes without logging me out.

       Troubleshooting Attempted: Cleared cache/cookies, disabled extensions, tested in Safe Mode—issue persists.

   ChatGPT Menu Error

       Issue: Clicking the three-dots (⋮) menu in ChatGPT triggers an error instead of displaying options.

       Error Context: Mentions "Flux AI," suggesting a possible conflict or integration failure.

Hello,

I am experiencing discoloration on the top left corner of my firefox browser theme when I am in "full screen view". The discoloration disappears when I exit from full screen mode to "window view". This discoloration is happening on every theme I enable. I have attached two pictures to show what I am seeing between the full screen view and window view.

I am running Windows 11 and have a 32" curved monitor. I searched for solutions such as disabling hardware acceleration, but nothing seems to be working.

Any help would be really appreciated!

Thank you!

On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera videos?

When I try to log into my bank now, I keep getting this message. I know it is a safe site but now I cannot log into my bank to get my banking done. Below is the message I keep getting. This is a Firefox problem. I can still log in with Chrome but I prefer Firefox. How do I fix this.

Secure Connection Failed

An error occurred during a connection to cibng.ibanking-services.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

why i see this

Hi, I am reporting that videos on Ebay do not play correctly when using Firefox. I am a business seller on ebay and have just spent £900 on a professional product video for our 1000s of listings. I have used Firefox as my browser for many years. However I have discovered that when viewing product videos on ebay on a laptop/desktop, the videos are significantly reduced in size for 3 or 4 seconds with part of a dialogue box showing and then suddenly increases in size (still not full size though). Very unprofessional looking, very glitchy, very ugly. It would discourage sales rather than encourage them. Please investigate and fix asap. Ebay support tried all main browsers, yours was the only problem. Thanks, Simon, Libra Classica Bookbinders.

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome.

The vast majority of time, when are both are active at the same time, one or both crash, like today. Firefox closed abruptly, then the crash report appeared. I have the crash report. Chrome froze up, and had to be shut down in Task Manager.

It only occurs in this scenario. Rarely does Firefox crash otherwise.

Can someone please advise where to go to get help?