Showing questions tagged:

Sync Data not showing up

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history… (read more)

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history of passwords, extensions and bookmarks. Also opened tabs and all but the account sync is not working. I even verified if this is the same account i logged in with in linux as i have 2FA and in the app it says this is the email i used for it. Please help me ASAP

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I'm getting a popup blocked on a page I need to have the popup working

I have turned off all extensions, allowed all permissions on the page, changed the Privacy to Standard, turned off enhanced protection, but I still cannot get the popup t… (read more)

I have turned off all extensions, allowed all permissions on the page, changed the Privacy to Standard, turned off enhanced protection, but I still cannot get the popup to show on this page (need login to see actual page)

https://app.gohighlevel.com/location/ApwnvXGFIEHm8LKgmFQz/page-builder/hKQsgETZFHVjwGxTUCeN

I cannot find anything else which can be blocking it, but something is.

If I load the page in Edge, it works fine.

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Restoring previous session after closing firefox.

My computer needed to be updated so I click on update without closing any programs because the computer usually does it. At this time I was in the School Library well the… (read more)

My computer needed to be updated so I click on update without closing any programs because the computer usually does it. At this time I was in the School Library well the update was completed so I open up Firefox usually when i open firefox after a shutdown or some other reason. I can go to Open Application Menu>History>RestorePreviousSession but before I clicked on Restore Previous Session I realize that I need to go to class, so I closed my computer. once in class I open my computer up and I try to restore my previous session but by the time that I tried to restore it my session was deleted and my question is if anyone at FIREFOX can help restore that deleted session because I was working on my research project which is due this week, and in that particular session I had tabs open that I need so i can finish my project. Please reach out as soon as possible. This happen on Tuesday. Thank You

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iso trustworthy/popular add on to forward links easily

want to be able to easily foreward links with reliable, popular addon on desktop and mobile transitioning from google chrome on windows notebook and android mobiles … (read more)

want to be able to easily foreward links with reliable, popular addon on desktop and mobile

transitioning from google chrome on windows notebook and android mobiles

المُؤرشفة 1 90

Bookmark company Logos

Transferred everything to a new computer (Windows 11). All my bookmarks transferred just fine but the little logos are all gone and every bookmark has only the little "gl… (read more)

Transferred everything to a new computer (Windows 11). All my bookmarks transferred just fine but the little logos are all gone and every bookmark has only the little "globe" logo. How can I get back all the individual logos? Thanks, Len

المُؤرشفة 2 207

Virus alerts

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find a… (read more)

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find any viruses when I perform a scan....

المُؤرشفة 1 261

How to remove news feeds from firefox browser

Used firefox for many years on all my computers using OS 7 and 10 but today when I clicked on firefox I got news feeds . I have been trying all day to remove them , I mig… (read more)

Used firefox for many years on all my computers using OS 7 and 10 but today when I clicked on firefox I got news feeds . I have been trying all day to remove them , I might also add that all others computers with my account on has also got the same news feeds on .

How do I remove them I even tried to restore my windows 10 desk top today to a early date but now that computer wont even boot up .

Will someone please tell me how to remover the news feeds .

Many Thanks

المُؤرشفة 9 117

google drive and other apps not functioning

Hello, my websites that I use when at work are now not functioning, including but not limited to class link, google drive, google forms, google doc, google sheets I can't… (read more)

Hello, my websites that I use when at work are now not functioning, including but not limited to

class link, google drive, google forms, google doc, google sheets

I can't access any of them or share any of them with coworkers for some reason. Of course Google browser lets me do everything however, I prefer fire fox instead, because I have been using FFox for many years.

So someone please fix this issue!

Robert

المُؤرشفة 1 153

FF Desktop shortcuts no longer work

Am on win10 -- FF 118.0.2 A strange thing has just occurred in the past two days -- Firefox will no longer drag and drop URLs to form a shortcut on the desktop; I get onl… (read more)

Am on win10 -- FF 118.0.2

A strange thing has just occurred in the past two days -- Firefox will no longer drag and drop URLs to form a shortcut on the desktop; I get only the international "can't do that" symbol, the circle with a slash, as I drag.

When I make a shortcut within firefox, then copy it and paste to the desktop, instead of the FF icon, I get the blank sheet, but when I look at the file with Notebook, it shows all the expected content:

++ clip shortcut content ++ [InternetShortcut] URL=https://www.reuters.com/technology/nvidias-forecast-dampens-ai-enthusiasm-other-tech-stocks-2024-08-28/ IDList= HotKey=0 IconFile=C:\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\shortcutCache\B1_LfDoEyJumsj81b4UeTw==.ico IconIndex=0 ++ end clip=== Items between < > redacted ++ BUT! the shortcut doesn't work. no response, whatever, when clicked on. Same deal with shortcuts that once did work; they are now inactive. However, when dragged onto FF or Chrome, they magically link up as they ought to.

I've googled for answers, but found nothing worthwhile. One suggestion was to shift the default browser to something else. I chose Google Chrome. Did no good. The shortcuts remained inactive. I could drag and drop from Chrome to the desktop but the shortcuts were still of a white sheet and inactive.

So, I'm suspecting something in Windows needs to be reset, but what? Can't find anything about where and how url shortcuts are treated in the registry. It's an annoyance. Any help greatly appreciated.

المُؤرشفة 2 144

Issues with Gmail and other Google services

I have used Firefox for email, web browsing etc for many years without issue, until about 2 weeks ago. I was using gmail to send an email and a small attachment would not… (read more)

I have used Firefox for email, web browsing etc for many years without issue, until about 2 weeks ago. I was using gmail to send an email and a small attachment would not fully upload (locking up at 75%). I looked at gmail help and the recommendation was to flush cookies and cache. I did this and have had problems ever since. GMail: Connecting to gmail is a hit or miss affair - it mostly does not work at all but on rare occasions it does connect. If it does load it is very slow, often I cannot change tabs or access labels. I cannot switch inboxes to other accounts. I mostly cannot send emails (though very occasionally I can). When trying to switch accounts it mostly just says something went wrong but once or twice it has brought up the list of accounts but I cannot select one. I can rarely send an email - it is very slow, it says working but mostly nothing happens. Sometimes an Oops 01 error message appears. I have not been able to attach a file to any email I have tried to send. I am seem to be receiving emails without issue. [Gmail mostly works on Chrome but sometimes I have trouble sending].

Google Search: When I use Google as a search engine I often get only a white screen but it will sometimes bring up a screen of search results however when I click on the link either nothing happens or it is really slow to load the page - once the page loads navigating around the site is normal.

I have no issues when using Duck Duck Go or if I type the address into the address bar or it is a book marked site.

YouTube: I can rarely connect to Youtube using Firefox - it mostly just sits at a white screen with the address in the address bar but nothing happening. If it does connect it is incredibly slow at searching or changing screens. I often get a message saying I am not connected to the internet but I am because I have other things open and operating.

Google docs: I cannot access google docs using Firefox but can using Chrome.

I have no issues with online gaming or streaming sites. It seems to be only google related services that are giving me grief.

المُؤرشفة 2 72

h264 Hardware decoding not working

My potato pc(amd A8-7600, 8G ram, rx560 2G) is not capable of YouTube vp9 hardware acceleration, but I played 1080p 60fps videos without difficulty using add-ons that for… (read more)

My potato pc(amd A8-7600, 8G ram, rx560 2G) is not capable of YouTube vp9 hardware acceleration, but I played 1080p 60fps videos without difficulty using add-ons that force h264 decoding, but the videos started stuttering a while ago. At first, I thought it was add-ons problem, but other than YouTube, too

I used the translation app because I was not good at English

حُلّت المُؤرشفة 2 207

Directv streaming on computer

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display… (read more)

Directv streaming has been operational since I signed up a few weeks ago until today using FireFox browser except today. After signing into Directv , the channels display correctly but will not open for viewing. Need guidance on the fix.

المُؤرشفة 1 342

Delete an account with a lot of personal information on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (read more)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

حُلّت المُؤرشفة 7 271

Web page display using FF does not show thumbnails but Chrome/Edge do

I maintain the website for a small dog club and use Wordpress with plug-ins to provide page flipping through pdf files in a members only area of the site. The plug-in is… (read more)

I maintain the website for a small dog club and use Wordpress with plug-ins to provide page flipping through pdf files in a members only area of the site. The plug-in is D-flip. I have attached .jpg files made using the Fireshot extension both FF and Chrome browsers. I also saved the page as an .htm format file which when displayed does not appear the same as the original page.

المُؤرشفة 4 144

blocked email account

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked em… (read more)

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked email to unblock it- how am I supposed to get an email from you on a blocked account. How do I unblock this account. I have tried several times with the same result now the icon to sync isn't there anymore. PLEASE HELP This email is very important to me. You can send a reply to an alternate email account (also linked to Firefox -jgcaller15@gmail.com).

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My Firefox account was (very likely) HACKED, do you care Mozilla?

I posted here the other day and no help came my way. I had all my emails accounts at Google, my xbox account, my facebook and my MS account hacked. What do they all have … (read more)

I posted here the other day and no help came my way.

I had all my emails accounts at Google, my xbox account, my facebook and my MS account hacked.

What do they all have in common?

Their log in and password were saved in my Firefox.

The other gmail accounts I have that are not saved were NOT hacked.

Is it just a coincidence?

Can anyone at Mozilla care to respond?

Thank you

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I had several accounts hacked, all of them have the password saved on Firefox

In the past 30 days I had these accounts hacked: 3 gmails accounts (all of them the hacker was using Firefox 50) Microsoft account Xbox account Facebook All my sites (Hos… (read more)

In the past 30 days I had these accounts hacked:

3 gmails accounts (all of them the hacker was using Firefox 50)

Microsoft account

Xbox account

Facebook

All my sites (Hostgator blocked my account)

I ran a antiviurs on my PC and cellphone, and nothing was found

Any ideas/suggestions?

Is it safe to have my passowords saved on Firefox?

Thanks

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