Showing questions tagged: اعرض كل الأسئلة
  • حُلّت
  • المُؤرشفة

bookmark menu

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back… (read more)

the bookmarks menu won't list alphabetically. I have gone to manage bookmarks and chose sort A to Z. It will sort right then, but when I exit that menu it goes right back to not alphabetical

Asked by debi7755 6 months ago

Answered by debi7755 6 months ago

  • حُلّت
  • المُؤرشفة

128.0.3 (64-bit) crashes on Windows 10 every time I turn my back on it

Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try … (read more)

Since the auto-update to version 128.0.3 (64-bit) two weeks ago, my Firefox crashes as soon as I switch over to a different programme. I am on Windows 10. Whenever I try to re-open the programme, I get the error message that Firefox is already running and if I want to restart or quit. Can you please deploy a fix for this? Thank you.

Asked by cybergabi 6 months ago

Answered by cybergabi 6 months ago

  • حُلّت

Firefox and www.bt.com

Hi folks Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept coo… (read more)

Hi folks

Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.

As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.

However, in Chrome and Edge the site opens and works as expected.

The site also opens on the iPhone using both Safari and Firefox and works as expected.

It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.

Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-

  • Went to Site Data then "Manage Exceptions then I specifically typed in and Allowed the www.bt.com website
  • Then went to Permissions and Block pop-up windows and in Exceptions I typed in and Allowed the www.bt.com website
  • Then cleared FF cache
  • Then reloaded FF

After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.

Am I missing some sort of blocker for this website?

All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.

I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.

Does anyone have any suggestions?

Thanks.

Asked by Derrick Ings 5 months ago

Answered by ThePillenwerfer 5 months ago

  • حُلّت
  • المُؤرشفة

Mouse clicks always selecting something.

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.… (read more)

Whenever I click my mouse somewhere blank on a webpage firefox will always select some text/image despite being nowhere close to it. This does not happen to me on chrome.

Asked by dgfdhhtrjgdvb 6 months ago

Answered by cor-el 6 months ago

  • Locked
  • المُؤرشفة

contact firefox

hi i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not… (read more)

hi

i have left message on the community form regarding a issue with clearing history as its not letting me clear everything as soon as i click on it freezes up & not working can sort it out

2ndly its hard to get in touch with your crap support line can you also make it easier to get hold of your team rather going through 1000x pages, why is everybody not keeping any proper contact information you and google are same [edited]. exceptionally down the drain support. [edited] sort it out. or else i have to take further action.

Asked by jdoshi29 6 months ago

Last reply by Paul 6 months ago

  • حُلّت
  • المُؤرشفة

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News.

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this … (read more)

Firefox locking up today 07/31/2024 - won't compose send email in Yahoo/AT&T; only loads half a page of AOL News. Yes, I've done a restart. Chrome seems not to have this issue.

Asked by berg_carl 6 months ago

Answered by rillsong1 6 months ago

  • حُلّت

Visual Bugs within Firefox

Hello! I have been having certain visual bugs occurring within the Firefox browser, I do not know what's causing them but am hoping someone can help! Firefox keeps on add… (read more)

Hello! I have been having certain visual bugs occurring within the Firefox browser, I do not know what's causing them but am hoping someone can help! Firefox keeps on adding or changing translucent white boxes to multiple websites, I have some from YouTube attached below but I've had this issue on multiple websites. I'm using an ARM architecture Surface Pro X and when I reached out to Microsoft they couldn't help me since the error was just in Firefox.

Asked by Galen Schad 5 months ago

Answered by Galen Schad 5 months ago

  • حُلّت
  • المُؤرشفة

Livestreams unable to play only on my PC and on Firefox

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, t… (read more)

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

Asked by the.biela 6 months ago

Answered by the.biela 6 months ago

  • حُلّت
  • Locked

Cannot sign in to New York Times

I cannot sign in to the New York Times today; on their main page it will not allow me to sign in to my account. I have called them, and apparently it is Firefox that is … (read more)

I cannot sign in to the New York Times today; on their main page it will not allow me to sign in to my account. I have called them, and apparently it is Firefox that is the problem. I can connect to any and all other sites. I can connect and sign in to the NYTimes from my iPad as well, so I believe it is the version on my Windows 11 laptop that is the problem. I've cleared all cookies and history, restarted my computer, re-booted my modem even, and closed my VPN, all to no avail. I have version 129.0.2, and it is up to date. It was working yesterday just fine. Is there another update coming to correct this?

Asked by carlj.thelder 5 months ago

Answered by carlj.thelder 5 months ago

  • حُلّت
  • المُؤرشفة

Google preventing uploading of images to eBay

Hello, Today I tried to upload some images to a seller on eBay, and consistently got the popup pictured below. I've never seen, heard of or had this issue before and sear… (read more)

Hello, Today I tried to upload some images to a seller on eBay, and consistently got the popup pictured below. I've never seen, heard of or had this issue before and searching for it comes up with nothing useful.

Any ideas? Using Firefox 115.13.0esr (64-bit)

Thanks

Asked by DrinksWithTheFlies 6 months ago

Answered by DrinksWithTheFlies 6 months ago

  • حُلّت
  • المُؤرشفة

Your browser is being managed by your organization

I am running Linux Mint 19 and when I tried to activate the container extension some options were not selectable and a msg appeared at the top of my settings: "Your brows… (read more)

I am running Linux Mint 19 and when I tried to activate the container extension some options were not selectable and a msg appeared at the top of my settings: "Your browser is being managed by your organization" I am a home user and never had anything to do with any corporate PC. The policy it lists is: disableappupdate true. Everything I see in the help database for this pblm pertains to Windows. As I said above I am running linux mint.

what is going on here???

Asked by GMKrusch 6 months ago

Answered by James 6 months ago

  • حُلّت
  • المُؤرشفة

Video quality low on Youtube, video not playing on other sites

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unab… (read more)

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

Asked by Jay 6 months ago

Answered by Jay 3 months ago

  • حُلّت
  • المُؤرشفة

Firefox opens a single, blank tab in addition to my previous session on every startup

This [previous question] previous question is archived, but it exactly describes and explains the problem: when only pinned tabs are open when Firefox closes, then on sta… (read more)

This [previous question] previous question is archived, but it exactly describes and explains the problem: when only pinned tabs are open when Firefox closes, then on startup - when restoring the previous session is enabled - the previous session is restored and a new tab is created. This is annoying, so I "fixed" it:

https://gist.github.com/adeilt/6ed372f4d8a7c54f9df49a3ca1adc4b2

That's a gist of an html file that will automatically close the tab it's in. It does involve using about:config, so use appropriate caution. Just set that to be your "homepage" in the Firefox settings and the new tab will likely disappear before you even notice it. You can tweak the delay if it's not fast enough or you want to savor the impending doom of the offending tab.  :)

Asked by Wil Langford 6 months ago

Answered by Wil Langford 6 months ago

  • حُلّت
  • المُؤرشفة

tab recovery?

Hi, my pc (I think the ssd/os) just quit on me, is there a way for me to build a new system (reformat) onto a new drive and either using the old drive (if accessable) or … (read more)

Hi, my pc (I think the ssd/os) just quit on me, is there a way for me to build a new system (reformat) onto a new drive and either using the old drive (if accessable) or "the cloud" recover all my old tabs from that pc onto the new one? I had a list of tabs saved, but it hasn't been updated in a couple months (yes, I have a lot and can't remember them all).

I'm hopeing it's as simple as putting the old drive as a secondary drive and copying the "appdata" folder or something to the new pc.

System: windows 7 (yeah, I don't want to give it up) on evga mobo with i7-x990 cpu and maxed out ram. Samsung ssd (2.5"). Most all "personal data" is stored and accessed from my nas, just don't know how to do that for the tab hostory.

Asked by Ace_boy2786 6 months ago

Answered by Ace_boy2786 6 months ago

  • حُلّت

Mozilla Firefox slows down when disconnecting from VPN GlobalProtect

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises w… (read more)

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

Asked by Candlejack 5 months ago

Answered by Candlejack 5 months ago