Showing questions tagged: اعرض كل الأسئلة
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Live videos on Youtube, certain embedded videos on Reddit, and *all* videos on Nebula are failing to play

I tried to watch a youtube livestream today and it failed to play. Non-live videos on youtube are playing, even the same videos watched as VODs after the stream ends, bu… (read more)

I tried to watch a youtube livestream today and it failed to play. Non-live videos on youtube are playing, even the same videos watched as VODs after the stream ends, but the livestreams are providing "Your browser can't play this video" errors.

Simultaneously, I'm noticing that some videos on Reddit (such as embedded tiktok videos) are stuck with a circling ring and won't play. At least some of the same videos will play on Tiktok (when I can find them).

ALSO, when I try to watch videos on my Nebula subscription, I'm getting a "This video could not be loaded: 4" error code. ANY video on Nebula.

What the heck gives?!

Asked by hobbitguy1420 1 year ago

Answered by zeroknight 1 year ago

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How to export bookmarks from Mozilla Account

I cannot figure out how to export my bookmarks from Mozilla Account. On the desktop browser when I open "Manage Bookmarks" and select Phil's Bookmarks, I am able to expor… (read more)

I cannot figure out how to export my bookmarks from Mozilla Account. On the desktop browser when I open "Manage Bookmarks" and select Phil's Bookmarks, I am able to export the bookmarks from the Mozilla account.

The resulting html export file does not contain the bookmarks from Mozilla Account. There also does not seem to be a way to export those bookmarks from your online Mozilla Account interface.

How do I export the bookmarks from my Mozilla Account?

Thank you Philip Rittscher

Asked by Phil's Bookmarks 1 year ago

Answered by cor-el 1 year ago

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Firefox crashes when opening local HTML file

Firefox version: 119.0 (64-bit) OS: Windows 10 Home 64-bit Hello, Whenever I open a local HTML file, Firefox tab will crash. This happens if the HTML file size is big … (read more)

Firefox version: 119.0 (64-bit) OS: Windows 10 Home 64-bit


Hello,

Whenever I open a local HTML file, Firefox tab will crash. This happens if the HTML file size is big (>4MB), smaller file doesn't crash.

I've tried opening the file on Chrome, it doesn't crash and open just fine. So it seems like this is a bug with Firefox.

I've uploaded the HTML file if anyone wants to test: https://www.mediafire.com/file/ipmu7ugrd2vvelr/LICENSES.chromium.html.zip/file

Thanks

Asked by hotpot 2 years ago

Answered by zeroknight 1 year ago

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Blocked URL

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firef… (read more)

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can#firefox:win10:fx119, checking blocked URLs in the registry, running malware checks, safe mode, reinstalling FF after removing all FF folders from my system.

Before I did a completely clean reinstall, disabling the Open H264 codec (see attached screenshot) would allow me to access the site. But thinking it was needed, I did the clean reinstall. Now disabling it does not allow access to the site.

So far, I have not found any other websites with this problem. It's a .edu domain which happens to be the one I work for! What else can I do?

Asked by lifespan 1 year ago

Answered by zeroknight 1 year ago

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Auto highlight text in the adress bar?

When I open Vivaldi browser, the link in the address bar is highlighted right away. That's not the case in Firefox. Here I to either need triple click or use "CTRL A" The… (read more)

When I open Vivaldi browser, the link in the address bar is highlighted right away. That's not the case in Firefox. Here I to either need triple click or use "CTRL A" The same is true when I open a new tab.

Is there a way to do that in Firefox?

Thanks a lot /Per

Asked by PFaarhus 1 year ago

Answered by zeroknight 1 year ago

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Clicking hyperlinks and embedded links sometimes hangs that particular tab for about 10 seconds before loading the site.

Hello, Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang f… (read more)

Hello,

Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang for 10 seconds before it would begin loading the site. When I say "hang", I mean that the entire tab becomes unresponsive to my clicks, I can't refresh the page, I couldn't change the address bar to a different link (it would allow me to manipulate the address bar, but the browser wouldn't reflect on that change, instead just going to the link I had clicked before the hang after the 10 second delay) and my mouse just stays as one sprite/disappears all together (when on the tab).

I find that this isn't a full browser issue as I can easily just start another tab and try there, but this issue is prevalent in that it randomly hangs any one tab I'm using for 10 seconds, and it's not just with Google.

I've identified that it isn't an extension issue or a different tab being used (tested in troubleshoot mode), nor an accessibility issue (as far as I know). I've disabled both my firewall and antivirus temporarily and it still occurred.

It's gotten in the way of a lot of work and I haven't been able to find anything regarding this exact problem on the support site. I've been dealing with it since my first installation of firefox (a few months ago).

Asked by min 2 years ago

Answered by zeroknight 1 year ago

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Refresh page while in full screen mode.

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the pag… (read more)

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the page to get the tools to display but when I move it down the the refresh button, it quickly hides again before I can refresh the page. Does anyone know of a solution to this or a keyboard shortcut I can use to do a page refresh while in full screen mode?

Asked by bsisler 2 years ago

Answered by cor-el 2 years ago

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Sync server not reacheable

I'm having problems to sync my account with one computer, and apparently the reason is that it cannot reach the sync server https://sync-1-us-west1-g.sync.services.mozil… (read more)

I'm having problems to sync my account with one computer, and apparently the reason is that it cannot reach the sync server

https://sync-1-us-west1-g.sync.services.mozilla.com

I can open the above url from my phone and from one laptop, but I cannot open that address from the laptop that I'm trying to synchronize. I got the address from the sync-log

Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/161701144/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available

Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available

Both computers and phone are connected to the same local network.

Asked by claudio.borchichi 2 years ago

Answered by claudio.borchichi 1 year ago

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Images not loading on Outlook

This has been an ongoing issue for sometime with Firefox. Backstory time. I am a regular shopper on eBay and I get email alerts for things I like to look at and for. Unf… (read more)

This has been an ongoing issue for sometime with Firefox.

Backstory time. I am a regular shopper on eBay and I get email alerts for things I like to look at and for. Unfortunately, on my Outlook/Hotmail account, in these particular messages, the images don't load properly for some reason. And I would like to know the way to resolve this once and for all. Thank you.

Asked by RyTheCompaqFan8515 2 years ago

Answered by zeroknight 1 year ago

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Unable to login to my bank when using Firefox New Private Window

Every time I try to login to my bank using Firefox New Private Window I get a message "Unable to login. Try again later." But if I then switch to Microsoft Edge browser u… (read more)

Every time I try to login to my bank using Firefox New Private Window I get a message "Unable to login. Try again later." But if I then switch to Microsoft Edge browser using its private window I have no problem, no delay, in logging in. It has occurred to me that Edge is deliberately blocking or somehow delaying my login attempt with Firefox. Could this be?

Asked by frawhi24 1 year ago

Answered by frawhi24 1 year ago

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Outlook emails first open near the end not at the beginning

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not o… (read more)

I use MS Outlook for email in the Firefox browser. Regularly when I open a long email from organisations I subscribe to the email opens near it's end, it does does not open scrolled to the start of the email. This happens randomly with various websites, it is not associated with any specific website. I reported this to Microsoft Support. At their suggestion I tried using MS Outlook in Google Chrome. I have not experienced this problem in Google Chrome. For the last 3-4 days I have used Outlook in both Firefox and Google Chrome. On each day I have experienced emails opening near their end when first viewed in Firefox but not in Chrome. I have not had even one experience of this problem in Chrome so my conclusion is the problem must be an issue with Firefox's interaction with MS Outlook. I want to use Firefox but this problem is becoming very annoying and at the moment my go-to browser for email is Chrome. I spend several hours a day on-line and normally use Firefox for my internet browsing. I have not had any problems with any website other than this scrolling problem with Outlook. I'm not sure exactly when this problem started but have been aware of it for probably 2-3 weeks. This is a random problem, I don't have any screenshots to share with you. Thanks for your help.

Asked by steve.evans33 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can I use BOTH a default pattern and custom image background in Firefox Color (custom theme creator)?

Is there a way to enable using both a default pattern as well as a custom image for the background on Firefox Color? I really want to enable both but it is making me choo… (read more)

Is there a way to enable using both a default pattern as well as a custom image for the background on Firefox Color? I really want to enable both but it is making me choose one or the other. Please help me do this or enable the ability to do so.

Asked by Austin 1 year ago

Answered by zeroknight 1 year ago

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How can I disable searching when typing a question mark in the awesomebar?

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if yo… (read more)

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if you type a question mark (?) anywhere it instead uses the default search engine. This means that `kagi How do I cook a turkey?` searches my default search engine for "kagi How do I cook a turkey?" rather than searching Kagi (based on the `kagi` keyword). Is there a way to disable this behaviour?

I have searched about:config and "Search Shortcuts" in preferences doesn't have a `?`. I never use `?` as a shortcut to search (I just type the keyword for the engine I want) so completely removing it would be perfect.

Asked by Kevin Cox 1 year ago

Answered by zeroknight 1 year ago

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ESPN on Firefox

Why does Firefox cut off the bottom of the score banner on ESPN website? (See screenshot)! This question was asked 5 years ago and was never really answered correctly ht… (read more)

Why does Firefox cut off the bottom of the score banner on ESPN website? (See screenshot)! This question was asked 5 years ago and was never really answered correctly https://support.mozilla.org/en-US/questions/1189999

(I tried the suggestions made there, but the issue persists), so please don't refer me to that answer.

As you can see, MS Edge has no issue with it, nor does Opera.

Asked by hk2000 1 year ago

Answered by cor-el 1 year ago

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Problem with uninstalling addon

Hi, i have problem with uninstalling uBlock Origin i cant remove them from extension tab. I tried refreshing firefox, reinstalling, opening firefox with troubleshoot mode… (read more)

Hi, i have problem with uninstalling uBlock Origin i cant remove them from extension tab. I tried refreshing firefox, reinstalling, opening firefox with troubleshoot mode and still nothing i dont know why is so difficult.Even when i reinstalling firefox this addon onstalling by itself even when im not logged in.Please help me. Thanks

Asked by Kuba03 2 years ago

Answered by Kuba03 2 years ago

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Firefox 120

Version 120 (PC) continuously crashes and asks me to refresh and nothing happens (including after rebooting) so I had no choice to uninstall. I normally trust your update… (read more)

Version 120 (PC) continuously crashes and asks me to refresh and nothing happens (including after rebooting) so I had no choice to uninstall. I normally trust your updates but I'm really regretting this one. Can you help me not switch over to chrome? Maybe you're already aware of this bug and will have it fixed soon.

Asked by carl.smmns 1 year ago

Answered by carl.smmns 1 year ago

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Spell Check only available in English?

Hi I'm tired off spell check constantly saying I'm misspelling words because I'm writing in Danish, so I decided to download the danish dictionary for it, but it isn't w… (read more)

Hi

I'm tired off spell check constantly saying I'm misspelling words because I'm writing in Danish, so I decided to download the danish dictionary for it, but it isn't working. When I right click on a "misspelled" word, it will only let me choose the default English (United States).

I have triple checked that I actually do have the danish dictionary downloaded an enabled.

Asked by gibsen 1 year ago

Answered by cor-el 1 year ago

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Getting many email notifications for the same data breach in Firefox Monitor

Over the last five hours, I have gotten 27 emails from Firefox Monitor for this data breach, for the same email address. I have already marked the breach as resolved in M… (read more)

Over the last five hours, I have gotten 27 emails from Firefox Monitor for this data breach, for the same email address. I have already marked the breach as resolved in Monitor but I keep getting emails. Is there anything I can do about it?

Asked by Lucidiot 2 years ago

Answered by Lucidiot 2 years ago

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Firefox 116.0.1 for OSX, tabs keep crashing

Hi, After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm … (read more)

Hi,

After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm not sure what to do with them, they seem inconclusive. The last report (not for the last crash, though, which didn't produce any report) is bp-3334b934-58b5-4226-887a-235300231117

Asked by frakie 1 year ago

Answered by frakie 1 year ago