منتدى دعم ”Firefox“

Firefox has been awesome. But, my computer just updated to windows 11 and now it doesn't work. Sometimes I try to open the browser and nothing happens (but I somehow end up with something like 7 instances of it running in the background, according to task manager), sometimes I get it to open, but it won't load my homepage or anything, and sometimes it seems to work fine but only for a little while - then it just stops responding.

I have no idea why this is happening or how to fix it. I tried the browser reset, which helped for a little bit but then the problems came back. I think having a theme installed makes it worse, but now I can't even get settings to open so I can try turning it off to see if that helps.

Any ideas? Not being able to use the internet on my computer is a pretty big deal. I'd prefer to not switch browsers, but I don't know what other option I've got at the moment.

Thanks!

Firefox updated. After updating, whenever I try and load Firefox, I receive the following error message:

"XULRunner

"Error: Platform version '91.0.2' is not compatible with "minVersion > = 91.0 "maxVersion < = 91.0"

I click, "OK" to confirm... and Firefox closes. When I try to update Firefox once more, I receive no response from teh System. When I try to load MaintanceService, I receive no response. What's teh deal here. Any answers?

Hello!

I used to be able to open a file (with a program) without it being saved. Ever since 98.0, the "open" option saves the file regardless. I even had to find a work around to get the "What should Firefox do with this file?" prompt.

Is this no longer possible?

Thanks.

In Settings/Applications, have "JNLP file" set to "Use Java(TM) Web Launcher (default)". This is used in Oracle's Agile to view documents. In previous versions of Firefox when selected, the file would open using Java to display the document from Agile. As of Firefox 97, now only "Save File" or "Cancel" options are offered. What happened that this functionality has been removed?

Recently I have noticed that where there are drop down lists on websites I visit the drop down function no longer works properly if I am using the Firefox browser. If I click on the arrow in a drop down list box the list briefly appears then disappears almost immediately making impossible to select an option from that list. I don't have this problem if I use any other browser like Safari and the drop down list function used to work on Firefox, so presumably this is a bug unless there is something in preferences that needs changing. I am using v88.0.1 on mac OS Sierra 10.12.6. Any help wud be appreciated

I'm using Firefox 85.0.2 . . . I was doing this (below), to customize my header and footer, but in this version of FF, I no longer see this in Options - only in: about:config . . . keyword "footer" . . . there, I would have to change it for 5 different ways of printing (to printers or to PDF)

I need to get rid of printing the URL in the footer - many times, it's too long, and I don't need it.

Where did the Page Setup option go?

I see in the current Print Options, you have to go to - More Settings / Margin / Custom - to see those. Why would they put this so many levels down?

It used to be: File / Page Setup / Margins & Header/Footer . . . "Customize" Headers & Footers:

Option 1 (left) . . . there are two leading spaces:

 > > &T
 > > &U . . . &D . . . &PT

Option 2 (left) . . . get rid of the ">"s, and just have the two leading spaces:

 &T
 &U . . . &D . . . &PT

Please help, I just screwed up so bad I accidentally pressed the red "close" button on Firefox on my Mac instead of the yellow "minimise" button and lost a bunch of tabs I need (they were from a while back so not in history)

There is no option to "restore previous session" or "reopen tabs" is there any way whatsoever to recover my lost tabs I am freaking out big time there was some really important stuff in there that I hadn't bookmarked yet like an absolute IDIOT!!! My session had stayed active through computer being shut down and restarted and Firefox updates but pressing the red "close" button has seemingly nuked it. Is there a way to go into folders and find the tabs? Anything please help :(

Any help appreciated, I'm desperate.

British English Spell Check as you type is no longer reliable, sometimes it works but most times it doesn't. Can't seem to get to the bottom of the problem, all settings are correct but still doesn't work properly.

I followed your help line however, on firefox version 94 there is no "Import from a csv file" for logins and passwords. I am migrating from a PC to a new laptop. I created the csv file from the old PC however, I am unable to import that data onto the new laptop.

I am running version 94.0.2 64bit Win10. Can you provide a solution as this is very frustrating.

Thanks A

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

Alright, basically I backed up my PC before I wiped it. Then decided to move from chrome to firefox. But there is an issue, I can't migrate my passwords because google chrome will not read my old LOGIN DATA file and refuses to create a CSV either. So basically I can't import about a decade worth of passwords into firefox because of a flaw in chrome's design, fantastic.

So I thought, well, surely if there are program that let you read SQL files (such as the LOGIN DATA file) if you have the password, firefox must be able to do this to right? Well no. Apparently not.

I am not sure if this is the correct place to formally request a QoL feature but I would really, REALLY, like to be able to import my passwords directly from chrome's LOGIN DATA file, I have the master password.

It was my mistake to back up my files thinking that would be enough, I should have known better and double checked if chrome could not read its own native files. But now im screwed. Help. Please.

Hi

I don't know what's happened to cause this, but for the last few days if I grab a torrent file online, I only get the option to save the file, no option to automatically open in my torrent client.

I have been to Firefox general settings, and Applications - "Choose how Firefox handles the files you download from the web or the applications you use while browsing" but .torrent is not listed. When I search "torrent" in the Applications search box, I get only "magnet" as a result, nothing for "torrent" files (see image).

Any advice on how to automatically open .torrent files from the web in my torrent client would be appreciated.

I need to use Google Meet for a professional purpose. When I use is from the Chrome browser, I can present a specific tab on my desktop; however, I prefer to use Firefox as my default Browser. The problem is, when I use Meet on Firefox, the presentation options don't include sharing a tab. Is there a way to fix this, or do I just need to use Chrome when meeting?

Thank you.

It seems like something has changed recently, I don't remember having such problem before. As you can see on one of my pictures I have browser settings changed to always ask what to do with every file extension, yet encountering link to pdf file it loaded automaticly in special frame instead of showing just link to it. I included pictures of this frame, settings and another screenshot of the same website in Opera browser with similar settings where nothing loads itself.

Link to the problematic comment with auto-loading pdf: https://kodluch.wordpress.com/2021/09/30/30-09-2021-syria-2187-dzien-sprzatania-swiata/#comment-115906

Is there any way to block such pdf-frames in current version of Firefox?

Martin

Ever since the last update, every time I download something on Firefox this download tab pops up every time when the new download is complete. Ive tried disabling every extension, Ive tried the about:config solution I found on this page, setting it to "false" and I havent been able to find anything in tools or settings.. but nothing disables it and its getting annoying. Ive had Firefox for years and this has never happened before.

Who has experienced downloading a PDF file after the last update, Firefox used to open a download dialogue but now it opens the file in same tab instead of downloading it. this can be annoying especially when opening emails and downloading files, every time I have to reopen the same location.

this happened only today after the last update

Hello,

I have the site espn.com bookmarked and for the last month or so it has been opening it's various foreign sites instead of the united states version when I click on the bookmark tab. It will switch to the UK and Mexico sites randomly when I click on the tab. The address is saved as the US version (espn.com) when this happens so I can't figure out why it's doing it. It doesn't matter if I use a vpn that says I'm in the US or just my regular internet provider in the US, the site keeps changing what country it chooses to open with. I noticed that every time I click the tab it will cycle between the various different sites for each country even though as I said before, the bookmark is set for espn.com. It makes no sense as none of my other bookmarks do this and it doesn't do it when I use Safari's browser. Is there anything on my end I can do to get this to stop or is it coming from espn.com's end? Thank you for your time and help. :)

I got a new Lenovo Laptop and cant get Firefox to load a webpage. Here's what happens and what I've done 1. I install Firefox and during install get error below, VCRUNTIME140_1.dll Not Found. I then click OK and Firefox Installs but when I load it no webpages will come up just a black screen no indications it is even trying to load the page, no error message. It does nothing. Cant even open Google.com 2. I looked in MS forums and they say to install Visual C++. Did every x86 and X64 version I could find. Still have the problem even after uninstalling Firefox and reboot. 3 Have McAfee, and took Firefox off the Safe list then put it back on. 4. Went to try and find the file but can't on a reputable website. So I looked for this file on my Dell Laptop and Asus Desktop. Both have Firefox installed and it works fine. Get this, NONE of my other two computers have that exact file name anywhere. VCRUNTIME140_1.DLL! They have 140.DLL and a few other 140.dll with different variation but no 140_1.dll? So how does Firefox run on 2 other computers without this DLL but not on this new one? They are all Windows 10 Would appreciate any help. Seems to be a Firefox or Lenovo Issue just not sure. If anyone know how to get the DLL from MS let me know.

I just reinstalled my operative system, and with that my Firefox settings got reset. I know there is an entry in about:config to prevent ads from opening new tabs and pop ups without authorization, even from legit websites like the login pop-up windows when doing a sign in in Google, in those cases to allow the windows it's needed to click on the lock icon next to the URL bar and allow it from there. The problem is that I don't remember the name of that setting and I have spend an hour looking for it on Google.