Firefox Community Forum

Hello,

This has been very challenging for more. I have searched the internet forms I cannot find the solution to this issue, please help! When I first bought this computer I tried to install Firefox it crashed and said that there was another instance of Firefox running. Now I tried again to reinstall Firefox and I am getting a new error, which is: Your Firefox profile cannot be loaded. It maybe missing or inaccessible. I followed one of the forms on this site. I did all that was in the form, IE: I tried to recreate profiles through the profile manager. I also tried to clear the cache in the cache folder. I also tried to move the profile folder via the profile manager. Nothing has worked. Please help me I am very disparate. Also so if necessary is there a way to get live support. thank you :)

Since the last update, the firefox taskbar icon is showing a strange shopping card icon? How can I remove it? I am not shopping with Firefox, I am using it as my web browser.

I hope this message finds you well! I use two versions of Firefox: the stable one and the developer one.

The developer version is set to start with the Windows start and is set to be minimized on the Windows try but since some years Firefox, as other browser do, never load the page or the tab content if the tab or the window is not active, been seen by the user.

I'm asking if there is some hidden settings in the about:config that allow me to disable this and let Firefox load tabs or page always, not only when the tab or windows is seen by me.

Thank you.

使用系统：win11。我在之前的Firefox上已经登录了账号并开启了自动同步，前天我重新安装了系统并下载登录了账号。登录了账号之后并没有重新同步我的书签，我手动同步多次没有结果，并等待了一段时间自动同步，以及观察是否会同步书签到本地，结果仍没有。于是我尝试用我手机的Firefox登录电脑的Firefox，结果才同步了我手机的书签信息，但我手机的书签信息已经过时。而且电脑的Firefox显示可以和手机的Firefox互相同步信息及标签页等，但我观察后发现并没有完全同步，我电脑/手机的信息及标签页都是一天两天之前的，手动同步后仍然没有看到有更新。我希望同步回服务器的书签信息！

Hi there,

I recently received notice of being a part of the one billionth data breach and I am officially sick of it. I love and use firefox and beta, but I know my privacy is not that protected. I was looking through reviews and found Waterfox which is supposed to be built on the firefox platform, but has better privacy protections. I downloaded it and all seemed right. I imported from Firefox. Then I tried to download it to my iphone and the only thing that came up was "Water Fox". I downloaded it and couldn't even get through opening it without crazy ads and it looking like some game app. It wanted my saved data from firefox to import. But, no way. Either this was pretending to be WaterFox and a scam, or WaterFox IS a scam. So, I'm hoping maybe someone here would know and would also know if I just made a huge mistake by installing this. If it were just an app pretending to be WaterFox, why wasn't there an actual waterfox app? That was the only one even close. And, the reviews said that WaterFox was students working with Firefox or something like that, but couldn't find anything about them in Firefox forums. Any info would be greatly appreciated. And, if I did just make a huge mistake, is there a way to fix it? I didn't sign in with the squirrely iphone app, but I did with the desktop. Eeeep.

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Hello!

Started up Firefox today and these whited out boxes started appearing over my search bars and random part of the screen, such as the descriptions of different articles on my home pages, extension and theme information in my settings, and different tabs (see pictures 1 and 2). The text is also white, making it almost impossible for me to see what I'm typing or selecting in the search bar (picture 3).

I've already tried some tips that I found on the forums such as changing the hardware accelerator, making sure my extensions and add-ons were up to date, etc. When I go into troubleshooting mode, the boxes disappear and Firefox functions normally, but when I tried turning off all my add-ons and themes on the regular browser, the problem still wasn't fixed. I did a full refresh of the browser, hoping that would help to reset whatever was causing the issue, but that didn't help either.

Any advice or troubleshooting tips would be greatly appreciated!

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

i have been using this email address [email 1 removed] and it wont let me to sign in or reset password i do have another email address which is no longer use its been hacked ([email 2 removed]) is it possible to change the email address to [email 1 removed] so i can continue using that email [email 1 removed]

thanks

Trying to browse ebay using Firefox. The pages have become really slow when loading.When scrolling down the page is blank then slowly populates as I scroll down the page. I've just tried microsoft edge and there is no problem.

I use firefox as my browser of choice because it seems to be the only large browser not yet completely flooded with AI slop and bloatware. I'm incredibly disappointed that the new direction seems to be "becoming a modern AI browser". I don't care if I can opt-in or opt-out of AI tools for my personal browser experience - simply their presence presents a safety, efficiency, ethical and privacy concern.

The ONE THING that puts firefox above other browsers and why it is gaining more users recently is because it hasn't jumped into the AI-toilet along with Chrome etc. Yet. If Firefox moves forward with the implementation of more AI tools, regardless of individual opt-in options, I will have no choice but to stop using firefox. I am simply not interested in wading through excrement.

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch. Trotz dass die Einstellungen nur auf Deutsch, sind die Menüs in Englisch! Wie bekomme ich es hin, dass ALLES nur in Deutsch ist?

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on the task bar and I can do this over and over on my personal desktop getting many Firefox icons.

I just purchased a new Dell Windows11 desktop and have installed Firefox. I set it up just like my personal desktop and have icons on the desktop, Start, and taskbar but every time I click the Firefox desktop or Start icon I don't get a separate icon in the taskbar but they pile up behind the original Firefox on the taskbar. If the cursor hovers over the Firefox icon then I can see the multiple Firefox homepages that I generated.

I have searched for an answer to this problem but have been unsuccessful. I would really appreciate some thoughts on this issue. Firefox has been my one and only browser for many years and I love it 99% of the time, just not this one time. :-) Thank you in advance. Chuck Hall

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

I constantly get pop ups for AI i don't want and the AI makes firefox slower. I don't see a use in AI integration with Firefox and I would like to disable it. How can i do this?

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a setting for it

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).