Firefox Community Forum

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I tried using Microsoft Edge and the banking web site worked as always. The bank IT person said it was a Firefox problem. Also, the site says not to block 3rd party cookies, enable cookie tracking and cross-site tracking. In Firefox, I made all changes to allow these things for this site but it still doesn't work. Looks like the latest Firefox update is causing a problem that always worked in the past, while trying to fix something else.

Hi there,

Is there a way to change the keyboard shortcut for the Bookmarks Library back to Ctrl-Shift-B?

I tried the old solution offered here (config.js / config-prefs.js), but it no longer seems to work in FF 131: https://support.mozilla.org/en-US/questions/1318541

Any help is greatly appreciated!

Thanks.

I use Internet Bill Pay through my bank, and it has always worked correctly with Firefox. I have enhanced tracking protection turned off for the site secureinternetbank.com and I have cookies authorized in my exceptions list. Today I got this message:

Why can't I access Bill Pay?

You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings."

Bank says it hasn't changed anything, and no tweaks I tried on privacy settings fixed it. I believe it's an issue with the new version. Can you tell me how to fix it or let me know when Firefox will fix it? The site works fine in Microsoft Edge, but I'd like to avoid using Edge.

Thanks.

cps

How to search for installed (both enabled and disabled) addons extensions in Firefox browser like chrome does via "chrome://extensions/" in 2025?

It is quite surprising that in 2024-25, firefox still doesnt have any option to search for installed addons via "about:addons". You can only search for addon site, not for those installed on your device and profile and browser.

Is firefox team really updating their browser for 2025 when compared to chrome?

I use Firefox on Ubuntu Linux, and it works fine.

For unrelated reasons I have created a new Linux Mint 22 boot partition, and I would like to use the same Firefox profile on both Linux OS-s, without having to move or copy the existing profile I use on Ubuntu. (The profile is placed on a third independent data partition!) I cannot find any information on how to do it. All information I find involves moving the profile, but then Firefox on Ubuntu would not be able to continue to use it.

I look forward to hear from you. Thank you. :-)

One of the things I heavily rely on with FireFox is it storing words I type in reply boxes on various forums. Lately however, Firefox only seems to keep them for several hours, then they disappear. For example, I can type in "K Frame." (See image attached) The next time I go to use that field again, that text will automatically appear. And it may continue to do so for several hours, even if I close out Firefox and return later, but eventually, within 24 hours, it will disappear and I will have to retype it again the nest time I want to use that phrase. FireFox used to hold these words or phrases forever.

Any suggestions????? Both my Windows 11 and Firefox are up to date.

Hello, I have 3 PCs. One is Windows 10, Firefox 131.0.3 One is Windows 10 firefox 131.0 One is windows 11 firefox 131.0.3

All 3 PCs are running BOINC, using the remaining CPU power up to 100%

On PC W10 + FF 131.0 and PC W11 + FF131.0.3 BOINC and FF share the processor time up to 100% On the PC W10 + FF 131.0.3 when FF is dispatched, no processor time is assigned to BOINC and CPU busy is no more 100%. This situation occurs frequently and can last several minutes.

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

Latest update (10/2/24) is impossible to use. How can I get back the prior version for Mac OS Sonoma 14.6.1 on my Macbook Air?

I have a TBI that really limits my ability to process information. The tabs now have a dropdown that is very confusing and gets in the way of my working. I have to shut Firefox and leave the computer, but of course when I am recovered from the confusion, I come back to the same situation.

I was able to find a way to stop the even-more-frustrating dropdown video preview, but it's not enough.

I have relied on FF for years, but it seem that putting more bells & whistles is more important than providing a functional browser interface. Please explain to me in plain English how to remove the overloaded browser and revert to a version I can utlize without a breakdown.

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

Hi,

My mic will not connect to anything with firefox. when on the individual web pages it says mic is allowed but the websites won't detect any microphone. i've tested this with discord and a handful of voice/pitch training websites, the results are always the same. it says the mic is allowed but the website won't pick it up

i've tried clearing my cache and the other recommendations i could find online like allowing autoplay, it still isn't working. i am on a mac using an external microphone and i've already made sure firefox has all mic permissions and that the mic works by testing it in the apple mic test thing as well as with other applications. this problem only comes up with firefox. i also disabled any privacy/security addons (i have ghostery, privacy badger and ublock origin, all currently disabled)

this is very frustrating and i truely don't know what to do about it, any advice would be greatly appricated

AI chatbot: Does the text I write and highlight in Firefox automatically get recorded even if the AI it is turned off?

I noticed that even if the AI is turned off, the check box for  "Show prompts on text select

Displays a shortcut to prompts when you select text. Firefox sends the text, page title, and prompt to the chatbot." is always checked and greyed out.

What gives Firefox folks of knowledge?

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While with Windows 11, I can't find the solution anywhere on the web. Whenever I type on the browser, if I write a non-character notation right behind the word (like "this,"), the word would usually auto delete itself or sometimes, the word clone itself out (e.g, wordword, thisthi, etc.) or it deletes a small section of words right behind that non-char. I don't have insert turning on. I am quite uncertain whether you can reproduce this error on your laptop (for me, I have been through 2 windows 11 laptop and this error still persist). This error seems to only occurs for Vietnamese (Telex and VNI) default keyboard from Microsoft, Russian and English work fine. I suspect that it is caused by Microsoft Vietnamese, but I have unchecked all kind of spelling checking on settings. So should I use a third-party Vietnamese language typing for this situation or does it caused by something else?

On 10/5/2024 I suddenly had no access to my saved passwords for websites, all my bookmarks were gone and no autofill works anymore. I have searched and searched for anything relating to these missing saves in password manager, I've used EaseUS, I've tried system restore. It's like my my saves were completely wiped! When I did a system restore, Firefox uninstalled itself completely when it shouldn't have. Now it's like I never had Firefox on this pc and there's no history or anything dated before today 10/6/2024. I've tried import from other browsers and there's nothing there. I'm a bit upset here, is my history, saved passwords, bookmarks and, autofill just gone and irretrievable?

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync.

I've tried reinstalling the browser, deleting the Mozilla directory in %APPDATA% and reinstalling, removing account and signing in again.

No matter what I do I keep getting asked to sign in again to reconnect even though the initial sign in was successful.

I wanted to sign in to my google account but the link under logging in is towards a help centre question about clearing cache. I can in no way log in to my google account on firefox. Can someone help me with this? THe link that it sends me to is https://accounts.google.com/ServiceLogin?hl=en&passive=true&continue=http://support.google.com/accounts/answer/32050%3Fhl%3Den&ec=GAZAdQ

Flickr.com will not display properly. I get misplaced text instead of photographs. Flickr will display properly in SlimJet. https://gyazo.com/f9a96b57496bfba29b16d967ef42a0db

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, I emailed both suppliers. I followed their instructions and found that both add-ons are enabled but no icons. I don't appear to have any overflow, no '>>' I tried uninstalling them but still no icons to enable me to use these.

I just installed the new Firefox version (131.0.2) and the installation gave me a new desktop lnk (the old one is still on the desktop). The new link (to an .exe file in "C:...\AppData\Local\Mozilla Firefox\browser") starts the new version of Firefox in its newborn virgin state, i.e., EVERYTHING from my previous version is missing.

The old link (which points to an identical .exe file in a completely different directory "C:\Program Files\Mozilla Firefox\browser" with same date stamp as the .exe file mentioned above) when executed results in an error message: Platform version '131.0' is not compatible with

                                                                                              minVersion >= 131.0.2
                                                                                              maxVersion <= 131.0.2

NOTE: The files in each of these two directories appears to be identical. I really want my old profile back.

HELP!

As in subject ... None of my bookmarks (for instance) in my previous browser on an other computer will show up. I have tried to manually sync but nothing happens ...

Best, Johan