Firefox Community Forum

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens.... have to close whole firefox and open again. just started happening yesterday. I have used firefox for many many years never a problem. Something was not updated right. Please tell me how to fix this once and for all. if not I have to leave using firefox this is driving me crazy. terrible. Latest thing I tried was about:config - sandbox changed 2 items, 1 from true to false other from 6 to 0. as listed in this https://www.youtube.com/watch?v=_SIGynLjrjk

nothing has worked. Please help. thank you.

steve [email address].

I can no longer download pdf's (bills, statements,etc) Downloads come in with "name.pdf.part" When I delete ".part" then I can open file. If I don't change name it reverts to pdf.part extension. It's a pain renaming every download. Please help me, I don't want to switch to Chrome. Thanks!

I seem to have a problem with Firefox's builtin PDF viewer. Instead of black text on a white or gray background or something else sensible, I get black text floating over my desktop background in the part of the Firefox window that's showing a PDF. PDFs display fine in an external viewer, but that's just passing the buck, isn't it? Is there a way to fix this on Firefox?

I suspect hardware acceleration is the issue, but everything else seems fine, so I don't want to just blanket disable hardware acceleration. How can acceleration for PDFs alone be disabled?

When I try to access an http:// site, the link is upgraded to https:// regardless of this setting.

This broke after a recent update to the browser. I cannot specifically say which upgrade, but it worked a month ago, now it doesn't anymore.

It may be worth noting that this broke in Brave (based on Chromium) at the same time.

I click the Share Data button, and instead I get a complaint every time, that "We can't automatically get your browser's troubleshooting data, please try these manual steps." I ain't falling for that no more, every time I click that manual steps thing, it blanks out everything I already typed, and when I come back I have to start over!

Anyway, how do I get that complaint to go away, and the details to appear in the Troubleshoot Information box like they ought to?

As I said in the title, the spellchecker add-on I use, LanguageTool, does not work on this site. I am not fine with that. What's the best way to get it working here? Any answers that amount to "you don't" are not acceptable.

Firefox keeps going off for from 5 seconds to about 20 seconds. It happens several times a minute. The screen goes blank and I can’t click on anything. Really aggravating. I would appreciate any help. Thanks

Hello, After update to firefox 127 for linux I get popup messages every time I visit a site. A typical message is e.g. for google.com:

www.google.com 1

Any hints? Thanks in advance.

Fairly frequently I need to send files I receive in .txt or .pdf format to my browser to read.

I have attached hereto two versions of the same file - one sent to Firefox and one sent to Chrome.

Note that the screenshot of the Firefox version of the file contains loads of UTF-8 character translations that are incorrect and show up as strange characters instead of letters or punctuation marks, while the same file shown in Chrome is almost perfectly clear.

I am running Firefox version 127.0.6533.89 (64bit) in a Win 10 Pro 64 bit environment that is up to date as of August 1st.

This has been a problem with Firefox for a very long time and I would like to know if I have misconfigured a setting that has caused this.

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, stopped what I was doing and did the ridiculous update, it still continues! I can move on to a different non-Mozilla browser if I have too. Return the option to not update and/or do it manually. FF127.0.2

do know computers very well, have used firefox for all my web browsing, firefox kept crashing according to screen so it opened saved apparent older version and I lost all my bookmarks and passwords, please help

Dear Sir or Madam,

Once again, Firefox is blocking my ability to go into X (Twitter). I'm guessing you guys did an update and changed the settings again. PLEASE FIX. Thank you.

Sincerely, Britt

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sync. When I searched for the solution to this, I saw someone having a similar-ish problem (https://support.mozilla.org/en-US/questions/1403774#answer-1563248), but they just said they had to wait awhile for it to sync. Now, I have a couple questions that I can't seem to get the answer to:

1. How long does it take to sync my data? How long did that person have to wait?

2. What if it never syncs and that person just got lucky? Is there some sort of alternate way to fix this faster?

I'd really appreciate help on this topic, but I'm not the best with computers. If anyone has had this problem, and figured it out, please let me know! I had a lot of bookmarks and a good amount of add-ons, I really would like to not lose those.

Everything was fine, then one recent day - BAM - my logins and passwords are gone.

The profile is otherwise fine, everything is as expected. Logins.json (243K) is fine, all the logins (last id is 459) are there, they just don't show up in about:logins (except for new ones I added since the disappearance).

When opening about:logins, browser console reports:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 447 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:197

   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:175
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1412
   AsyncFunctionNext self-hosted:799

Login storage: Could not decrypt login: {c97cc68e-9bf9-4af9-a7f6-e9248bf590ee}. storage-json.sys.mjs:972:20 ... etc for each subsequent login

How can I get my logins and passwords back?

Thank you, eljay

I'm using openSUSE Tumbleweed and KDE Plasma. Ever since I updated to Plasma 6.1, Firefox crashes constantly when using Wayland. I'm not having this problem if I'm using X11. Crash reports are sent after every crash so I'm sure someone can reference these. When starting Firefox from a console, I got this message after a crash: "[GFX1-]: Wayland protocol error: wp_linux_drm_syncobj_surface_v1#67: error 5: explicit sync is used, but no release point is set"

Will this get fixed with the next Firefox update? Currently using 127.0.