Showing questions tagged: اعرض كل الأسئلة
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how to delete saved passwords

How to delete saved passwords and how to talk to a technical live person? TOO HARD TO GET HELP MAYBE I SHOULD GO TO ANOTHER BROWSER? I just spent an hour working with GoD… (read more)

How to delete saved passwords and how to talk to a technical live person? TOO HARD TO GET HELP MAYBE I SHOULD GO TO ANOTHER BROWSER? I just spent an hour working with GoDaddy GREAT HELP went back to log in and I keep getting my OLD password, FOR GODS SAKE PLEASE GET YOUR ACT TOGETHER AND GIVE SOME HELP WE'RE NO ALL TECHIES!

Asked by dbate747 1 year ago

Last reply by cor-el 1 year ago

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Sync doesn't work between Windows, Linux, and Android

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows. Next, I installed it on Linux and later on An… (read more)

I recently switched to Firefox from Chrome. I imported all the bookmarks and passwords from Chrome into Firefox on Windows.

Next, I installed it on Linux and later on Android. The sync is not working properly that is what I noticed. Basically I have all the data on my Windows PC Firefox. It is not syncing between other devices, that will be my notebook running Linux and my Android Phone.

I read other similar question son the forum and did a Google search as well. I already did re-install a few times to no avail.

Here is the log from "about:sync-log" : https://paste.ee/p/5e57H

How do I fix this?

Asked by sul007 1 year ago

Answered by jonzn4SUSE 1 year ago

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Manage pop up blocker exceptions.

I need to exempt a site from the pop up blocker process. When I go to Privacy & Settings/Manage Exceptions, there is no text box or other way for me to enter the sit… (read more)

I need to exempt a site from the pop up blocker process. When I go to Privacy & Settings/Manage Exceptions, there is no text box or other way for me to enter the site. Am I doing something wrong or do I need to change some other setting to allow exceptions?

Asked by dkhinrich 1 year ago

Last reply by sharishowalter 1 year ago

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Disable the Reader View vertical toolbar, that floats on the left side of the screen

Hello! I'm using Firefox MSIX on a laptop with an OLED screen. To avoid burn-in, static elements on the screen are discouraged. Unfortunately, when the Reader View is … (read more)

Hello!

I'm using Firefox MSIX on a laptop with an OLED screen. To avoid burn-in, static elements on the screen are discouraged.

Unfortunately, when the Reader View is enabled on Firefox, a vertical toolbar appears and is constantly on the same spot on the screen.

I would like to have this toolbar disabled or have it to hide/show depending on mouse prompt. Is there a built-in setting I could change to make this happen?

Would this solution here be my only option and would it work on Firefox MSIX? Finding the firefox profile on the Microsoft Store app is tricky.

Thank you.

Asked by fawlan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Need to change time zone

When I schedule a post on my Wix blog site, it indicates I'm in the New York time zone. My time zone is Perth, Western Australia and my MAC computer is set up for this. H… (read more)

When I schedule a post on my Wix blog site, it indicates I'm in the New York time zone. My time zone is Perth, Western Australia and my MAC computer is set up for this. How can I change the Firefox browser time zone setting to Perth, Western Australia too?

Asked by marlane5 1 year ago

Last reply by wh 1 year ago

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Broken font-families

Hi everyone, lately I started experiencing a font-family-related issue. On certain websites the font-families/styles look broken. I tried troubleshooting the issue by my… (read more)

Hi everyone,

lately I started experiencing a font-family-related issue. On certain websites the font-families/styles look broken. I tried troubleshooting the issue by myself without any luck. What I did so far was reset my Windows fonts to default, reinstall Firefox and look what font-families are loaded through the Inspect tool. If I opened the same web page in Chrome the font looks OK. Two websites the issue is most visible at - support.fiverr.com and gmail.com when someone replies to my e-mail.

Please find below a screenshot of what I mean

Asked by koko 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Fixed Window Size

Is there a way to make Firefox open with a fixed size? It currently opens with the last size. I frequently resize a window for a specific site, but don't need subsequent … (read more)

Is there a way to make Firefox open with a fixed size? It currently opens with the last size. I frequently resize a window for a specific site, but don't need subsequent windows to open to that size.

Asked by krj 1 year ago

Last reply by krj 1 year ago

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metamask

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I t… (read more)

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I tried to download it on the browser several times and eventually got the download and entered the seed phrase and, with some outside help, established the extension again and recovered my tokens. So all was good. But today I opened my FireFox and the MetaMask was missing again. Can you please help me find out why it is missing and how to keep that from happening again. Thank you

Asked by geneholl93 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Disable "Update Available" popup

I'm pretty sure I'm not alone when I ask how we can disable the "Update available" popup in the top right-hand corner that appears every time we open the browser. I have… (read more)

I'm pretty sure I'm not alone when I ask how we can disable the "Update available" popup in the top right-hand corner that appears every time we open the browser.

I have auto-updates turned off because I would like to choose myself when to update the browser and really hate being nagged by the update popup to do so!!!

To be clear, I don't want to turn off updates entirely with the "policies.json" file that I've seen with other questions; I just want to disable the update popup and still be able to update periodically AT MY OWN DISCRETION.

I really don't know why it's so hard for FF developers to give us that popup disabling option. I have always suggested using FF to people I know for over 10 years, but will no longer do so and will be looking for an alternate browser if this continues.

FF is becoming more like Microsoft by trying to dictate what's best for us at the expense of user experience.

Asked by JaymzRG 1 year ago

Last reply by cor-el 1 year ago

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PWA Apps

Currently I use Firefox and Brave Browser, I want to use only Firefox, but the lack of an option to create shortcuts like in Brave is what prevents me from doing that, th… (read more)

Currently I use Firefox and Brave Browser, I want to use only Firefox, but the lack of an option to create shortcuts like in Brave is what prevents me from doing that, these shortcuts are extremely useful and practical, but in Firefox the only way to do this is through links that will open in the browser, which is practically useless because I can create shortcut links within the browser itself. I also performed a procedure in the browser's advanced settings so that I could have this option, but it doesn't work either. So I was wondering if there is any other way to do this.

Asked by Walison 1 year ago

Last reply by TyDraniu 1 year ago

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How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs… (read more)

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs to add one, and there is no immediately obvious way to do this. How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

Thanks,

Tony

Asked by tfurnivall 1 year ago

Last reply by tfurnivall 1 year ago

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ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during you… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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email

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old e… (read more)

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old email? My account clearly shows no other "secondary" email provided. Will I have to delete my account?

Asked by snowbellysurfer 1 year ago

Last reply by snowbellysurfer 1 year ago

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I want to disable Ctrl+H keyboard shortcut (toggles History sidebar)

On my Firefox (in Linux, at least), doing Ctrl+H toggles the History sidebar (opening it on the left side, or, hiding the sidebar completely). How can I disable this? F… (read more)

On my Firefox (in Linux, at least), doing Ctrl+H toggles the History sidebar (opening it on the left side, or, hiding the sidebar completely).

How can I disable this?

Firefox 104.0.2 Linux Mint 20.3

Asked by Mozilla cheese 1 year ago

Last reply by smartsage77 1 year ago

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Sudden change in font

Hi all, Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting. Image attached also show that this change… (read more)

Hi all,

Had my text font changed all of a sudden. I'm not sure if I've accidentally pressed a shortcut to change any setting.

Image attached also show that this change has caused some misaligned numbers on a browser.

Is there a way to revert text to my previous settings?

Asked by cyberviper05 1 year ago

Answered by Pete 1 year ago

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Widevine CDM doesnt install

Hello! I'm having an issue with Netflix, i am unable to play anything there at all. It always shows a message saying "firefox is installing components needed to play the… (read more)

Hello!

I'm having an issue with Netflix, i am unable to play anything there at all. It always shows a message saying "firefox is installing components needed to play the audio or video on this page" and refuses to load anything, showing an error, F7701-1003.

After some investigation, i found out that the issue is with Firefox not loading "Widevine Content Decryption Module provided by Google Inc.". I have seasrched and tried several troubleshooting processes, and was unable to find a solution. Refreshing, reinstalling, manually deleting the profile folder, all fails

Asked by kowaiser 1 year ago

Last reply by cor-el 1 year ago

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What are there different profiles? Why is "default" not the default?

Today I stumbled on an issue that seems to have affected a number of users who care about profiles. The issue is articulated well here. It appears that a clean installati… (read more)

Today I stumbled on an issue that seems to have affected a number of users who care about profiles. The issue is articulated well here. It appears that a clean installation of Firefox results in the creation of two profiles, one called "default-release" and another "default" where "default-release" is the default. Ugh.

Can any user safely delete the "default" profile and rename the "default-release" profile to "default" to restore a simple, uncomplicated configuration? Why wouldn't Firefox do this by default?

I understand from question 1264072 that Firefox did this intentionally to support multiple installs and release channels, but why shouldn't the "default" profile be used by default? Surely a user who is not performing multiple installs or dealing with multiple release channels shouldn't have their profile names polluted by unaffected concerns.

Asked by Jason R. Coombs 1 year ago

Last reply by cor-el 1 year ago

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Auto-rotation by-pass on Firefox with all websites

With the latest update, something was either broken or MSN figured out a way to by-pass a security feature or how browser (security and or search), now allows auto-rotati… (read more)

With the latest update, something was either broken or MSN figured out a way to by-pass a security feature or how browser (security and or search), now allows auto-rotation to occur without users consent. What I mean, for instance a user goes to a page that has a box that has either picture views or views of another page but in that same page. Once you go into that page from a link on MSN.com the auto-rotation gets turnded on by default automatically. Before the update, this didnt happen! I have all my setting on strict and dont allow this, but it still occurs. All and any pages with this type of scroll or auto-rotation this occurs.

Asked by factschecker2000 1 year ago

Last reply by cor-el 1 year ago