Showing questions tagged: اعرض كل الأسئلة
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Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 8 months ago

Last reply by Helium2 4 months ago

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Error Message

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au "Application error: a client-side exception ha… (read more)

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au

"Application error: a client-side exception has occurred (see the browser console for more information"

This is happening on my Windows PC only. I can access the site on my Firefox browser on IOS.

I am running the most recent version of Firefox 102.0.1 (64 bit).

This is the only site displaying this message.

Grateful for any assistance in resolving this.

Kind Regards, Peter

Asked by pstudman 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling a… (read more)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Asked by marycolbert07 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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Визуальные закладки не работают в Firefox 102.0.1

Здравствуйте! У меня после обновления Mozilla Firefox 102.0.1 (64-бит) перестало работать расширение Визуальные закладки. На компьютере - два пользователя и у обоих такая… (read more)

Здравствуйте! У меня после обновления Mozilla Firefox 102.0.1 (64-бит) перестало работать расширение Визуальные закладки. На компьютере - два пользователя и у обоих такая проблема. Пожалуйста, исправьте в следующем обновлении. С уважением, Ольга

Asked by o.gorelikova 8 months ago

Answered by o.gorelikova 8 months ago

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Videos are not loading and Reddit is sometimes slow

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this … (read more)

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this awsome browser. please keep fighting for privacy.

Asked by Franz3 8 months ago

Answered by James 8 months ago

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Firefox 102ESR Crashes in Kali VM when moving mouse over images, links, etc

Greetings: First experienced: Friday, Sept 2, when using burpsuite/foxyproxy during a hackerone CTF. When using other Vbox instances on the same computer I have the sam… (read more)

Greetings:

First experienced: Friday, Sept 2, when using burpsuite/foxyproxy during a hackerone CTF.

When using other Vbox instances on the same computer I have the same issue. This issue is usually easy to duplicate when using dev-tools or by simply doing an image search and moving the mouse across the images.

Host: Ubuntu 22.04.1 LTS 5.15.0-47-generic #51-Ubuntu SMP Two different VGA controllers are present: Intel CometLake-S GT2 AMD/ATI Ellesmere Radeon RX

VirtualBox: 6.1.34_Ubuntu r150636 (Qt5.15.3) VirtualBox VGA: VMware SVGA II Adapter

Guest: Kali 2022.3 rolling 5.18.0-kali5-amd64 #1 SMP PREEMPT_DYNAMIC Debian 5.18.5-1kali6

Crashes have seem to involve input from the mouse and scroll function within the browser. Once, let us call it a glitch, the crash can either take place while continually moving the mouse around the browser's page or immediately outside the page with the mouse. The "glitch" is a coloration, usually pink or lime-green with characters printed to screen and then disappears. I have been unable to predict when the glitch will happen, thus no screenshot to help.

Steps I have taken:

Googled on the problem which led me to learn about the Firefox about:crashes function.

Viewed about:crashes -- seems to be a Renderer issue linked to llvmpipe or Mesa?

Checked basic system logs for host and guest for anything evident: syslog, kern, Xorg, messages, dmesg, daemon, journalctl.

Used Firefox troubleshooting and extended troubleshooting.

Installed Firefox 104 with same issue.

Reinstalled VirtualBox.

Search on Firefox Renderer issue [from crash report]

     I turned off performance settings, still have same crash issue.

Last Report ID that did not fail to upload: bp-740acc47-0ed4-44a8-851c-ff21b0220905


Ultimately, I am unsure if this is a Firefox, VirtualBox, or Kali Linux issue, but Firefox is the one that this issue is having a severe impact on. My head is spinning at this moment due to all the logs and information I have digested over the weekend.

I appreciate any efforts in helping me decipher what is going on!

Respectfully,

Steve

Asked by Swolb 6 months ago

Answered by Swolb 6 months ago

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Getting certificate invalid error because of proxy Z-Scaler event though certificate is trusted

Hi, I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I ge… (read more)

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

Asked by a_c_mercier 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offli… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 8 months ago

Answered by p12om3th3us 7 months ago

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can not access web interface with router

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it. Now I get an error message "connection not secure" "Your co… (read more)

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it.

Now I get an error message "connection not secure" "Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.)

None of this is part of looking at my router, Asus GT-AX11000.

Asked by focuspuller 8 months ago

Answered by focuspuller 8 months ago

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No PC Firefox search microphone icon in address bar

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and S… (read more)

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and Security section and tap on Site permissions. Next, tap on Microphone. However, there is no search microphone icon on Firefox address bar or in google search to click on. See attachment.

Asked by paul10000 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Download History - remove "delete" option

Hi, Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to m… (read more)

Hi,

Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to mis-click. It has no confirmation and permanently deletes the file(s) without sending to the recycle bin which is quite annoying - especially as I'm not sure why you'd want to use this menu to delete something you just downloaded.

Thanks

Asked by lemming3k 7 months ago

Answered by cor-el 7 months ago

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How can I stop Firefox from saving all downloads to my download folder?

I have used Firefox for years. I am computer literate and do not like the newer approach Firefox has taken to save all downloads to my downloads folder. I have to conti… (read more)

I have used Firefox for years. I am computer literate and do not like the newer approach Firefox has taken to save all downloads to my downloads folder. I have to continually go in and manually delete the files.

For instance, I have a lot of pdf forms that I have to open directly in Acrobat, those files are then duplicated and saved in my downloads. This is causing a mess for me.

This was NOT an improvement in my opinion. Is there a way to stop this???

Asked by ddb6081 8 months ago

Answered by AliceWyman 8 months ago

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Color PDFs viewing as black and white – This is a brand new problem!

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designe… (read more)

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

Asked by pinkjaykitty 8 months ago

Last reply by cor-el 7 months ago

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firefox crashes at the time of start

As I translated Japanese in a translation site, an incomprehensible sentence is sorry It crashed with update and a troubleshooting mode of Firefox to have already perfor… (read more)

As I translated Japanese in a translation site, an incomprehensible sentence is sorry

It crashed with update and a troubleshooting mode of Firefox to have already performed that firefox crashed at the time of start and did not open out. Leading you goes uninstallation and down of firefox, when downloaded it, copy information from Old Firefox Data, and stick it on a profile folder in other troubleshooting information from a help, and when restore a former session, after all crash, and do not start. Sometimes start, but become the screen which cannot operate, and nothing reacts, please help me

I put the crash report number bp-add5d98d-377d-47b5-b0bd-bf6f20220715 2022/07/16 2:54

Asked by koruneri 8 months ago

Answered by koruneri 8 months ago