Firefox Community Forum

For the past month or so, I'd say about 20% of the websites I visit using Firefox just show a blank, white screen. (See allbirds.com site image attached for example.)

1. Cleared the cache and cookies to see if that fixed it. It didn't. 2. Entered Troubleshoot Mode to see if that fixed it. It didn't. 3. Disabled all extensions to see if that fixed it. It didn't. 4. Disabled "recommended performance settings" and hardware acceleration--in combination with some of the above--to see if that fixed it. It didn't. 5. Reinstalled Firefox to see if that fixed it. It didn't. 6. Also paused/disabled VPN (Nord) and anti-virus (McAfee) to see if that made a difference. It didn't.

Any other ideas?

Thanks.

On my opening Firefox page there is a header " Your browser is being managed by your organisation". I am an individual and have no organisation. I am having problems with Ancestry which they have directed back to my browser. This is this last thing (I think) that I do not understand. Any ideas most welcome please.

To Whom It May Concern:

I was able to login to ChatGPT before January 30, 2025.

I run Firefox on Windows 10. Currently I am using Firefox 135.0 which seems to be creating problems with Authentication Errors with ChatGPT.

Some extensions I had at the time are:

Firefox Multi-Container Tabs BitDefender Traffic Light AdGuard Terms of Service Didn't Read Print Friendly and MeasureIt.

These are all extensions I actually use.

And prior to January 30, 2025, I did not have a problem.

But ever since then I have not been able to login to ChatGPT due to Authentication Errors. I signed up using my email and password and never use anything else to login.

I am not using a VPN.

I cleared my Cache.

I disabled my Extensions.

I tried to login in a Private Window.

I even refreshed Firefox and it still would not work.

I have contacted ChatGPT's support team and they suggested I try a different browser and Chrome worked.

But I don't want to use Google if I can avoid it.

Please help me with this.

I have recently encountered this issue with Youtube where a video playing perfectly normally will just stop at a random point and start loading endlessly. If I skip 5 seconds, it plays again without any issues until it reaches the same problem again. There isn't a pattern to this and I have not made any new changes to cause this issue. Additionally I have tested it on Chrome and Brave and this issue doesn't arise there. Any suggestion for a fix?

I am getting this message on my desktop from a site that I was using for a few years without any problem. Must to be something in my computer because my roommate in his computer is able to connect to this site. Need help to fix this issue.

"Hmm. We’re having trouble finding that site. We can’t connect to the server at unsoloclic.info. If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)"

I am on a Mac desktop running Ventura 13.7.3 and running Firefox 135 with extension of Ghostery, Privacy Badger, Google Don't Track Me, Facebook Container, FoxClocks and SoftGreenLeaves theme. All of these extensions have been playing nicely with each other for a long time.

Recently I've been having trouble recently with Firefox doing that thing of suddenly freezing/producing multiple windows and I need to refresh in order to get it working properly again. This has happened three times in the last five days - so frequently that I now keep the refresh instructions on my desktop. Today I heard the CPU grinding and clicked open my Activity Monitor to see four listings of 'FirefoxCP Isolated Web Content' running all of them using in excess of 2Gb. Unfortunately I wasn't able to get a screenshot of the Activity Monitor while this was going on as I had the Mac force quite Firefox and the moment I did, the activity stopped, but I've attached an example of the Activity Monitor showing still high CPU values for a few moments of browsing.

So what's up? How can I stop the CPU grab? How can I stop the frequent crashing?

Lately, every time, every time, EVERY TIME, I have to restart my computer or Firefox, its like frigging Groundhog Day with Firefox. I have to go to Settings and re-select the "Ask to keep passwords" option. Every time. Why doesn't that stay on? I have to log into all my sites again with all my logins like its the 1st time. Like its Groundhog Day again. And I have to re-load all my pinned tabs again. Again. AGAIN. One of the things I used to like about Firefox was that you kept things simple and didn't make me crazy. Why start now? I don't want to spend 20-30 minutes every time resetting my browser just so I can get work done. I'm not Bill Murray. How do I kill this frigging ground hog or do I go looking for the duck? I can't work like this

sINCE 36 HOURS AGO WHEN I START FIREFOX I GET AN ERROR SAYING Firefox is already running close the application or cancel I choose close and i get the message over and over if i choose cancel nothing happens the task manager show FireFox (3) running and my only way out of the look is to end task I was fond of firefox but there seems no way out of this conundrum

Hello,

I inadvertently used the option Block Element to get rid of a horrible recurring spam post on FB. I thought I was just blocking that post but what it ended up blocking the options on my whole Facebook program, so now I can't edit/undo anything on my FB page. I know it's within Firefox as it doesn't happen on the other browsers when I am using FB.

I tried to look it up but can't find anything to help me. I was hoping I could end up talking to a real person as I know it can get confusing but perhaps you can give me step by step instructions?

I need to know how to UNDO blocking an element. I've attached an image but I'm not sure if it fully explains what I'm dealing with.

Thanks, Ellen Claxton

Whenever we use google on Firefox and search for anything it redirects to this "play.google.com/log?hasfast=true&authuser=0&format=json" There is only one extension and it is our webfilter that is blocking google play. What would cause all of our regular google searches to redirect to the playstore? The extension is up to date on the latest version and this happens on all computers in our domain.