Showing questions tagged:

Can I "clear my cache" without losing passwords in Firefox memory, and if I can, HOW (in "browsers for dummies" terms, please)?

When I've had trouble signing-in to a commercial website, it often says, "Clear your cache." But in Firefox settings, it looks like clearing it will cause my frequently-u… (read more)

When I've had trouble signing-in to a commercial website, it often says, "Clear your cache." But in Firefox settings, it looks like clearing it will cause my frequently-used passwords to disappear. Am I reading that correctly? If it's true, how can I clear my cache without losing "remembered" passwords and other log-in information?

I'm not very tech-savvy, so need instructions in very plain, "for dummies" English. Thank you for any help.

Dana

Open 4 129

Problems when opening xml local file with firefox

Sometimes I need to open XML files on my PC or in a network folder. If I open the file in the first tab in Firefox, it displays a neat and formatted rendering that makes … (read more)

Sometimes I need to open XML files on my PC or in a network folder. If I open the file in the first tab in Firefox, it displays a neat and formatted rendering that makes it easier to read. However, if I open yet another tab, it displays a sequential text file that's difficult to read. How can I apply the style of the first tab to all open tabs? I've attached explanatory images (I hope). The second image shows how I'd like the XML file to always be displayed, regardless of the tab's position. Firefox 149.0.2 on windows 11

Open 4 159

cant right click the delete search history

when i right click my search bar on the top of the page i cant find the button to delete my search history anymore when it was there like yesterday. is my computer break… (read more)

when i right click my search bar on the top of the page i cant find the button to delete my search history anymore when it was there like yesterday. is my computer breaking or something??? help

Open 4 174

Firefox ignoring EVERY enabled extension

Is anyone monitoring this community? Has it been abandoned? I've been having an ongoing problem. I fixed it myself, because after posting here, I had zero responses and d… (read more)

Is anyone monitoring this community? Has it been abandoned?

I've been having an ongoing problem. I fixed it myself, because after posting here, I had zero responses and didn't know what to do, so I messed around and tried things on my own, which seemed to fix it. But apparently, it is not fixed, and I still don't know what to do. A Firefox expert I am not.

Very simply, I use two different computers, each 2000+ miles apart. Each time, and this has worked for well over 3 years now, the entire computer is copied to a backup. The backup data is restored, the current Firefox profile, as well as the Firefox program. To repeat, this has worked for well over 3 years now.

In order to get the extensions working, that requires disabling and then reenabling each one. (Otherwise, Firefox will not access the internet.)

This time, the extensions were disabled and enabled, and everything appeared to be working fine, but nope, not a single extension works. Even choosing a different extension that is normally disabled doesn't work.

I used to use Adaware, which is on the disabled list, so I disabled the non-working Ublock Origin and enabled Adaware, and it doesn't do anything. The ads roam freely all over the page. They pop up and dance around.

Not one extension will work. New, old, enabled, disabled, whatever. Nothing.

Does it bear repeating that I am not a Firefox expert? Without an answer from someone who knows what they're doing, I may as well switch to crap, inferior Edge with the zillions of dancing, pop-up ads. And I hate Edge.

I'm begging for an expert to help here.

Open 4 162

Tiny icon on top of Firefox icon in system tray

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addit… (read more)

Recently a tiny icon of an empty shopping cart has been superimposed at the top right-hand corner of the Firefox icon in my system tray. I want to get rid of it. In addition, just in the last few days, I'm being asked to choose among profiles when I sign onto Firefox and I want to have only one default profile and to avoid that extra step in signing on.

Open 4 1 64

Title Bar gone missing

Since updating to version 150 (and 150.0.01) my title bar is missing. Sure, I CAN get it back with F11 (2 times) but it is annoying to have to do that every single time I… (read more)

Since updating to version 150 (and 150.0.01) my title bar is missing. Sure, I CAN get it back with F11 (2 times) but it is annoying to have to do that every single time I start FF.

There is no longe an option (to checkmark or remove checkmark) in the right-click menu to show the title bar. (it used to be an option) I want the option to have it there permanently, or not. It should be up to me, not some dev somewhere that does not like it.

Open 4 45

There isn't a vpn icon for me to setup the vpn in firefox

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to cli… (read more)

I want to setup the VPN in firefox but the instructions refer to the VPN icon which is not visible to me. When I try to add it to the toolbar the instructions say to click more tools from the menu at the top right, but there isn't a selection called more tools.

Open 4 72

How do I finish my setup?

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my m… (read more)

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

Open 4 2 278

Cookies are filling wayyy too fast - why??

Since the last update or two, cookies are filling up crazy fast - especially from Facebook - and I'm barely on it even these days. AND, I am not surfing other sites eithe… (read more)

Since the last update or two, cookies are filling up crazy fast - especially from Facebook - and I'm barely on it even these days. AND, I am not surfing other sites either, just working (claude/chatgpt only mostly).

https://snipboard.io/9uRi0v.jpg

Yet - this is JUST from today. How on earth is this possible??

I can't block cookies because things won't work the same - but this is ridiculous to have to empty everything constantly/daily.

What changed? Can you guys please fix this?

Open 4 109

Bookmarks disappeared

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6466) • Firefox 149.0 (64-bit) • Thunderbird 140.8.1esr (64-bit) Have NO idea "which to… (read more)

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6466) • Firefox 149.0 (64-bit) • Thunderbird 140.8.1esr (64-bit)


Have NO idea "which topic best describes my question" from your drop-down list (above), so simply clicked on one.

Restarted my PC; all of my bookmarks disappeared. NOT acceptable. (Or is this just another "improvement" from Firefox . . . ?)

Where did they go; how do I retrieve them?

Really don't want to wait days until there's a response, as I DO USE MY BOOKMARKS ALL OF THE TIME.

Thank you.

Open 4 166

Download ESR for Windows 7

You say to go to the download page and my version of Windows will be detected & you'll give me the correct version. However, IE 8 in Windows 7 won't go to your downlo… (read more)

You say to go to the download page and my version of Windows will be detected & you'll give me the correct version. However, IE 8 in Windows 7 won't go to your download page. So, I need to download from another computer and copy the file to the Windows 7 computer. This doesn't work when you detect that the computer doing the download is a newer computer. How do I tell your system to give me the Windows 7 installer?

Open 4 2 268

Cannot get into a web site

I was browsing for vacant jobs in LinkedIn and ended up on this page: https://www.linkedin.com/jobs/view/4400116024/?trackingId=&refId=&midToken=AQHkKqfITpiwdw&am… (read more)

I was browsing for vacant jobs in LinkedIn and ended up on this page: https://www.linkedin.com/jobs/view/4400116024/?trackingId=&refId=&midToken=AQHkKqfITpiwdw&midSig=2f8JsuceFtMYc1&trk=eml-email_jobs_application_rejected_01-similar_jobs-0-similar_job&trkEmail=eml-email_jobs_application_rejected_01-similar_jobs-0-similar_job-null-g3nlj~mo2hn6z8~of-null-null&eid=g3nlj-mo2hn6z8-of&otpToken=MTAwMjFlZTQxNjJhYzljM2JlMmYwMmVkNDAxYWU3YjA4NmNiZDQ0MzlkYWQ4NTZjNzljMTAxNjg0ZjU4NWZmM2YzZGZiN2JjNTVjNWZjZTc3YjhmZDg3ZWQ5YTExZWUyMDg1N2Q1YzI4OGNjNDU0MjU3YTEsMSwx But pressing the Apply button, did not take me to the application page, but instead a page that was saying: "Be careful. Something doesn’t look right. Firefox spotted a potentially serious security issue with jobs.tuvsud.com. Someone pretending to be the site could try to steal things like credit card info, passwords, or emails." And there was no option to ignore this and just go to the site??? I needed to open MS Edge instead, to be able to apply for the job???

Open 4 46

Cannot Find Firefox VPN

I had a big page announcing the Firefox VPN but I am not seeing it anywhere up at the top right of the Browser window. How do I install it and use it?

Open 3 36

The latest version I have of Firefox moved the + to open new tabs way to the right. It was much easier on the left. Why was this done?

In the last update the plus sign to open a new tab was moved from the left side to the far right of the screen. I find this very inconvenient. Just wondering if this bot… (read more)

In the last update the plus sign to open a new tab was moved from the left side to the far right of the screen. I find this very inconvenient. Just wondering if this bothers anyone else. Is there a way to roll back to the previous version of Firefox?

Open 3 45

https://apps.ngte-welfaretrust.gov.bd/

Firefox detected a potential security threat and did not continue to apps.ngte-welfaretrust.gov.bd because this website requires a secure connection. What can you do abou… (read more)

Firefox detected a potential security threat and did not continue to apps.ngte-welfaretrust.gov.bd because this website requires a secure connection.

What can you do about it?

apps.ngte-welfaretrust.gov.bd has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Open 3 90

Cannot access the search for certail car rental companies.

I am having issues using the search functions on car rental websites for National, Enterprise and Alamo car rentals. I enter in all the needed info for location and dates… (read more)

I am having issues using the search functions on car rental websites for National, Enterprise and Alamo car rentals. I enter in all the needed info for location and dates, but when I search, I get an error message that says try again later. See attached screenshot. I am using Firefox 150 and Windows 11. Other car rental sites work fine and I've never encountered this issue before.

Open 3 9