Firefox Community Forum

Hello! Since the latest update to Firefox (153, I believe) my Firefox has not worked. It starts up perfectly fine, but quickly freezes, becomes non-responsive, and needs to be closed. No matter how many times I attempt to open it, the same thing occurs. There’s been been occasions where it hasn’t frozen immediately so I have been able to turn off hardware acceleration as well as remove my theme and disable all my add-ons/extensions, but this has done nothing. Creating a new profile does not help, nor does trying Safe Mode: the same thing happens no matter what. I tried to reinstall the update, but this also did nothing. I haven’t yet tried to uninstall & reinstall or do a Firefox refresh as those are my last resorts and I won’t do them unless I’m sure they’ll make a difference. I haven’t downloaded any new extensions recently, and this only started happening after the most recent update. I’m not sure what else I can try at this point, and am very frustrated.

I find that my desktop browser firefox is very slow or doesn't work at all on a lot of websites like amazon or fortnine.

My internet connection and computer are not the issue: 270Mbps (wired connection) Processor AMD Ryzen 7 9800X3D 8-Core Processor (4.70 GHz) Installed RAM 32.0 GB (31.1 GB usable) Graphics card NVIDIA GeForce RTX 4070 Ti SUPER (16 GB) Storage 3.58 TB of 10.92 TB used System type 64-bit operating system, x64-based processor (Windows 11)

My old PC and my mobile phone runs these website fine.

Sometimes the website will work for a moment, but stop and just load for ever after I open a new tab or clink a link. My task manager doesn't show any ethernet usage despite the tabs indicating they are trying to load. Refreshing the tabs does nothing and no matter how long I leave them they don't load. All my drivers, OS and programs are up to date. I have disabled my enhanced tracking protection and I don't have any adblockers. I have tried using the CMD "ipconfig -renew" and using ccleaner to clear out my cookies and cache but, nothing seems to have any lasting effect.

I am losing my mind trying to fix this. Why can I not browse the internet on my PC?

Any help on this would be amazing and much appreciated.

Sincerely, Calvin

I have no idea what is happening. Whenever I try to use youtube on firefox the site just freezes. I can still scroll up and down, but nothing that wasn't already loaded loads, I can't click on anything, and nothing except scrolling does anything.

The reload, home, and even screenshot buttons don't work in these frozen youtube tabs. The only way to do anything is to open a new tab and close the frozen youtube one.

Youtube is completely unusable because of this.

I turned off every single addon, I restarted firefox, I restarted the entire computer, I tried in a private tab. It still freezes every time.

I don't have a VPN, I do not have the problem on any other website (even other media-players), and I don't have a clue what is happening.

I do have youtube premium.

Any help would be appreciated. I need to watch stuff for my studies but I just can't

Operating system: Windows 11

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

When following a link from a news website I keep getting this message - Secure Connection Failed - The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. It loads on my iPhone and other browsers using the same link. What setting do I need to address to get this to stop?

recent firefox update can no longer copy and paste when creating a blog post in Squarespace, I have been using squarespace for around 15 years for my websites and I have never seen this issue, Firefox 15.1 installed and all of a sudden when trying to create a blog post in Squarespace, when I right click a text box pop up and it no longer says paste so I can no longer copy and paste text - this is more than a little annoying, you will not be surprised to know that I am now using Chrome to create my posts, there is no issue in chrome. I am a firefox geek! how can i solve this problem, I just did another update from Firefox, the issue remains I have been using computers for 40 year so I am not a novice but software glitches, I am lost

Gentlemen, isn't your browser using a lot of RAM? I've been freaking out about it in recent years. That's only with 25 tabs open!! Despite the fact that the system was installed just a day ago, without any tweaks!!!

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Hi!

We have a intranet site that works in Edge and Chrome without issues with the site added to "internet options". But for some reason we are getting 401 Unauthorized when trying to access it from Firefox. I have tried adding the urls to: network.automatic-ntlm-auth.trusted-uris network.automatic-ntlm-auth.allow-proxies: true network.automatic-ntlm-auth.allow-non-fqdn: true network.auth.force-generic-ntlm: false network.auth.force-generic-ntlm-v1: false

Ingocnito mode , same error. I have tried disabling all plugins. Disabled DNS over HTTPS.

HTTP/1.1 401 Unauthorized Server: Microsoft-IIS/10.0 WWW-Authenticate: Negotiate X-Powered-By: ASP.NET Date: Mon, 25 May 2026 08:15:41 GMT Content-Length: 0

Regards Rasmus

Dell desktop running Mint Mate 22. Bookmarks missing about 50% of bootups. Saved bookmarks to both HTML and JSON during an occasion they did appear, when they next were missing attempted to restore them via Library pop-up (Manage bookmarks). I could not determine a path to direct the system to either locally saved file. In Library, selected Restore, which then asks me to choose file, but none of the data fields accepted or acted upon input. re-installed Firefox but same result. Then clicked on the saved HTML file, multiple screens flashed on the display, with multiple items in the tray. The final result was the bookmarks were all displayed as expected, but since the problem has been inconsistent, unknown whether they will display on future bootups.

Wish to have guidance on using the Library pop-up to restore saved bookmarks when they are missing. Perhaps some knowledgeable user could post a step-by-step through the restore process.

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my recent web visit from the along the bottom of the screen? This is annoying and unhelpful to pc users, I need these functions back like they were in order to us your site on my pc. I donot and will never use firefox on my phone. If these functions are gone, then I will have leave as well. Either that or remove the update from my pc and cease ALL further updates.

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and then I'm kicked out of gmail. A screen asks about sending a report to Firefox, which I check OK for. Today this is happening about every minute to 30 seconds . What needs to happen?

Firefox version 152.0 : Firefox is continuously refreshing the page on a particular Website, in both Windows11 and Linux versions, making the site unusable ( unable to click anything ). The website loaded ok previously using Firefox and still loads ok using Chrome. Disabling extensions doesn't help, neither does deleting the cache and cookies. What changed and why? Is there anything else to try?

you have to delete over 5 times to get history and cookies to clear. Selecting "everything" never removes everything :( Used to be the best for privacy now its seemingly deceptive..

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re starting by offering an industry-leading 50 gigabytes of free VPN-browsing each month." But all I see are the paid options. I want to try before I (might) buy. After all, you constantly preach that we have to be careful & trying to be careful.

Everytime I open firefox, a small window opens that tells me "Update available Download the latest version of firefox, Download or Dismiss". Hitting download saves the update for ver 151.0.4 to my harddrive. I have several of these files because of all the times I've updated forgetting that its already been updated to 151.0.4!

Why do you keep asking me to upgrade when I already did?

To get here I went to "mozilla support" and I clicked the box requesting you send me an email when someone replies to this. This "someone" implies that this person is part of your "community" not a mozilla employee, which is what "mozilla support" implies. After taking my time to follow your vague directives, I dont expect to get any help from you but I am hopeful.

I tried adding images which took me away from this page and when I tried coming back to this page, everything I typed was gone so I had to start over. So I'm not going to click on "share data" for the fear the same thing will happen. Thanks for that

Best Buy Tech support took control of my computer today to get my printer to scan to the computer. After that was done, I went to my FIREFOX hompage only to see it completely changed from the way it was and I am now trying to get it back.

Firefox recently had an update, and now when I am uploading files, I can't double click to upload selected files. I have to first select the file, and then click the open button.

Before the latest Firefox update, I could simply double click on files to upload. This workflow was much faster.

If I go to about:config, and search for: widget.use-xdg-desktop-portal.file-picker, I can change the value from 0 to 2, and then I can upload files by double clicking. However, then Firefox forgets my last upload location, and always opens in the home folder.

If I set it back to 0, it remembers my last upload location, but I can't double click to open files.

My current Firefox version is 152.0.1. Any help would be appreciated. Thanks.

I have looked at some of the comments about Firefox automatically opening pdf docs. Myu concern is twofold. Most importantly the password in the doc is somehow being overriden; that is a severe security issuen for me. Destroys the whole concept of security. Makes me very uncomfortable and may discontnue using Forefox after more than 15 years. Secondly this caught me by surprise; it only occurred for the first time this morning. How can i overcome this to prevent Firefox from performing merely as a browser?

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

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