Firefox Community Forum

how get rid of win 10 support end remminder that has only started appearing since last update. if it is not removed i will take firefox to court. this pc supposedly does not support win 11 and i would never consider installing win 11 on any pc. i am not in a position to buy a new pc and i would not use win 11 anyway. you are clealy in cahoots with microsoft who are robbing bastards. i am contemplating going over to ubuntu. microsoft have clealy [expletive] themselves. typical american logic grab as much money as you can. if i cannot get rid of this reminder that has suddenly started appearing accross top of window. i will look for a different browser to use.

bold textI upgraded to Windows 11 months ago. Last night I tried to get on a website, but was refused access because it didn't support Windows 10. I no longer have windows 10! How do I resolved this conflict?

i accepted a free trial for vpn. I do not want to be charged for vpn. i dont find vpn usefull. websites dont allow access when Im using vpn. do not add to my account.

Hello Mozilla Support,

I once had a Firefox Sync account under the email [redacted] @outlook.com that I no longer can get into because of the loss of the MFA device and the recovery codes. I now use a different Firefox account under [redacted] @outlook.com. However, I did have a yearly subscription to Mozilla VPN tied to the old account that I need canceled ASAP. Are you all able to go in and cancel it for me?

Thank you, Collyn Mosquito

I purchased a new laptop, want to add Mozilla VPN protection, signed into my account, find no information telling me how many devices can add Mozilla VPN under my current subscription. Thank you.

bold textDoes Mozilla send a notification email when your account is about to expire? Because my vpn did not come up like it usually does. It appears to not be working.

My Bellsouth email account is no longer valid and has not been valid for many years.

I have no access to it.

Please explain how i can change it?

Berry

I want to remove Paypal from my Mozilla VPN subscription and add a credit card, but I can't figure out how to add a payment method.

I tried removing Paypal, but it forced me to restore Paypal as the payment method.

How do I switch to a credit card?

bold text''''bold text' ''''I received an Email from <mozillaaccounts@firefox.com>, asking, do you want to keep your Mozilla account and data? Was that you? It is not being used.bold text'''''''

I am unable to use my download with my OS system. I would like a refund for the purchase I made an hour ago. I have seen the links to "how to request a refund" that you have provided for other users and i have followed those instructions and have been taken in circles on the website which just lead me back to this forum. I would like substantial instructions on how to get the refund.

Dear Mozilla Support Team,

I recently subscribed to Mozilla VPN and cancelled my subscription within the 30-day refund period.

According to your Terms of Service, I am eligible for a full refund. Therefore, I kindly request a refund of the €9.99 charge to the original payment method.

If you require any additional information to process my request, such as the email address associated with my account or my order number, I would be happy to provide it.

Thank you for your assistance. I look forward to your confirmation that the refund has been processed.

Kind regards,

Jakob