Firefox Community Forum

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

Hello, I am from Ukraine and I use a translator, sorry for that. I have poor physical and mental health. I have Windows XP and there is no possibility to buy a newer computer. Yesterday all my browser extensions were disabled. They are very important to me. I accept and understand all the risks. I beg you, please let me use these extensions. Please help...

Started using Netscape and been with Firefox ever since it started. For the last few months, I find that my Draytek 2866Lac router randomly crashes and resets itself when I am using Firefox. I cannot pin it down to opening any particular website but it seems to be related to opening a new tab / link. I have FF set to open new tab automatically and no extensions (other than British English) are in use. Using FF, I can seldom go more than 5 -6 hours between resets. Not using FF, I have now managed 2 days constant uptime on the router - which is a fantastic change! Is there something peculiar with my system and any ideas how I can get stability again please?

Hi everyone!

Since last update (136?) when I open a page with a video in a new tab, the width of this tab is very small! Almost half my current tab.

(I don't have another example but does this have anything to do with any "media" on a page?)

I have the width set to 152 for years...

When I play a video, the current tab is reduced. Pause= normal tab. Play= small tab. Pause= normal tab...

"browser.tabs.tabMinWidth should have been adhered to."

I just completely reinstalled Firefox: still the same.

What can I do, please?

I use a Primary Password. Until yesterday, I only had to enter the Primary password when I when I went to a website that had a login. Now I have to enter the password to open Firefox. Clicking cancel twice will make it go away. I deleted the primary password, got out of Firefox, reopened Firefox and then checked primary password and re-entered the primary password. The problem remains. How do I fix this?

The other day, several of my extensions were automatically uninstalled from a bunch of my devices. After going through and reinstalling most of them, the reinstalled extensions don't seem to be propagating to other devices via sync. Newly installed extensions that I didn't have installed before seem to propagate fine. Is there some way I can fix the extension data on my account so that they start syncing properly again?

I used to be able to make my own settings in Bing, but since the last update my settings are no longer stored. Each time I change them, when I open a new tab the BIng defaults are used. How do I get Firefox to accept my Bing preferences?

I have been using Linkman for over 15 years and have a very large collection of bookmarks. Is there anyway to enable it? I'd hate abandon Firebox as I do need this extension please help.

Thanks

This is what I got from the folks at deviantart.com

'S (DeviantArt) March 12, 2025 12:03 PM (UTC-07:00) Hey!

Thanks for reaching out.

It appears that there has been an update with the Firefox browser that may be affecting your autofill for logging in to different websites.

Please reach back out if you have any other questions that we can assist you with.

Best, S | DeviantArt'

Now, it seems to ONLY affect deviantart.com I can't get past entering my user name and when I do, by actually typing in my user name, it says the password is bad.

NOW, If I type over what shows as my user name, then it allows me to get to the password, if I type the password in over the dots, it lets me in.

Microsoft Edge works just fine with the saved passwords.

BUT I prefer to use Firefox Browser for nearly everything.

The small green dot in the upper right that notifies me of a pending update is gone, since several months. When I navigate to About Firefox, or in the settings, I can see that a new version is available and it lets me install the update. But I miss being able to see the notification.

Did I disable some setting by mistake? Auto-updates should be turned on as far as I know.

I want to delete my Firefox account. But while trying to sign in it required a verification code sent to my email address. The problem is I don't have access to that email address (it has been deleted). So I can't receive the verification code. In that case how can I delete my account?

I'm not sure if this is a Firefox or Google problem, I'm guessing Firefox because it doesn't happen in Chrome.

Every time I try to login to google in Firefox it auto logs me into a specific account, I don't mean it is already logged in, I'm logged out and where the blank field is to enter your account username(email) the drop down pops up and shows all the gmail accounts and picks one on its own then procedes to the next page for the password on its own. It's like someone took control of the mouse and was doing it for me. Really pisses me off because I'm trying to login to a different account and it chooses the same one every time and I can't choose. If this is some kind of auto login feature please tell me how to turn it off.

I have been using the iCloud Passwords extension successfully with MS Edge, but decided to switch back to Firefox as my default browser.

Having requested and installed the extension (v1.3.77.1), it shows as working in Firefox extensions management, and the icon appears in the toolbar, but a message is displayed when the icon is clicked, "Download iCloud for Windows to use iCloud Passwords".

The issue is that I already have iCloud for Windows installed and working, and iCloud Passwords working with Edge. It appears that Firefox cannot detect that iCloud for Windows is installed and working.

Please can you tell me if this can be resolved, and if so, how? Thank you.

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so annoying that I had to switch to Brave browser for a while. I recently moved to a new residence, I have a new computer, and a different ISP and equipment, so I thought I would give Firefox a try again. To my shock, the issue still occurs exactly the same way at the same rate. I would say it is as frequent as 1 in 5 sites that I visit. If I hit the Try Again button 5 or so times, the site will load. The only thing I can think of that is common to the old computer and the new one is my Firefox account. Could there be something in my settings causing this to happen? I remember that I even tried Librewolf before switching to Brave but the issue occurred there as well. Any assistance or tips would be appreciated, I feel like I am going crazy at this point. xD

I have written you all now three times. I cannot use Safeway.com to order my groceries and have had this problem since October of last year. I have to use another brower, which I detest to make my orders. All of my preferences are on the safeway.com page but when I search, let's just say "eggs" it tells me that my spelling must be wrong or there are no items that match my search. Please please help me fix this. I have called Safeway.com 4 times and they say it is a Firefox issue. Thank you.

Hi, I keep getting notifications that I need to update Firefox before the 14th to continue using it. I clicked on the link and downloaded Linux 64 bit (I did some research and I'm pretty sure this is the correct version for my pc), but it just went to the downloads section in the top right of my screen and now I can't figure out what to do next. I'm not very good with computers, so please make your answers as dumbed down as possible. Any help would be greatly appreciated, Thanks!

Seriously? How many updates do you need? We're getting what... 1-2 per week? That's some smegging awful coding. Why not do something mildly intelligent that makes it look like your software isn't full of crap, like only putting in /at most/ one update a month? 1-2 a week makes Mozilla look worst than a Mickey Mouse operation. Hell, worse than a Betty Boop. Unless there's some super-critical omega-level security hole that needs to be plugged, you shouldn't have to have me update my browser more than twice a year.

Show some sense already.