Showing questions tagged:

Move old profile into new profile system

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible? … (read more)

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible?

Solved المُؤرشفة 1 273

Loss of all open tabs after first sign-in to existing account on new pc on Linux

I am trying to find a way to restore the previous tabs that I had open. All the standard restore procedures out of the History button or elsewhere are not working due to … (read more)

I am trying to find a way to restore the previous tabs that I had open. All the standard restore procedures out of the History button or elsewhere are not working due to the account change. Here's the background and scenario: Original account created 1 month ago on old Linux PC New PC purchased and Ubuntu Linux 24.04 installed Firefox installed and configured, bookmarks imported from .html file. No sync account was ever signed in to. Open a crapload of tabs that I wanted/needed to interact with (yes, I need a better task management system) Finally decide to log into sync account, successful sign-in Close browser for PC restart. Upon restart, all configurations from 1 month ago on old Linux PC are present, and no previously-opened tabs come back. Restore session/restore tabs/restore browser all are greyed out, no data to access in history anywhere. Signed out of account, closed browser window and restarted. Still displaying config from old sync account even when not logged in (different theme, toolbar settings)

I am unable to locate any files in the pathway Home/snap/firefox/common/.mozilla/firefox that clearly indicate multiple profiles; there is only one distinct profile folder present. I haven't cleared cache or anything, trying to not touch it more. Is it possible to restore or even see the URLs of those tabs from my session prior to logging in to my sync profile?

Solved المُؤرشفة 1 250

Primary email inaccessible, secondary verified email available — need primary email changed

my account is under [email address] but that is defunct and I can't access it at all. So I can't log in. I can't change to my secondary email which is [email address] Can… (read more)

my account is under [email address] but that is defunct and I can't access it at all. So I can't log in. I can't change to my secondary email which is [email address] Can you help me

Locked المُؤرشفة 1 190

problem with aa.com site, but only when using firefox

A few weeks I started having trouble accessing the aa.com website. I would get this message: Access Denied You don't have permission to access "http://www.aa.com/" on th… (read more)

A few weeks I started having trouble accessing the aa.com website. I would get this message:

Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.8b0ec617.1769870573.b9fa42c

https://errors.edgesuite.net/18.8b0ec617.1769870573.b9fa42c

I can access without issue on Edge and Chrome, but they aren't my preferred browsers. And if I use google to directly go to a specific page within the site, such a the technical support page, I can access that, and log in from there.

I tried all of the typical trouble shooting steps, like clearing cache and cookies. None of that helped.

Then today I decided to pull out my laptop and see if I could access aa.com from there. I could, with no issues.

So, this is somehow related to Firefox, but deeper than just the browser itself. But I'm at a loss as what to check next to correct this isue.

Not sure if it's related, but the automated guesses this page makes about my browser and operating system stated that I'm on Windows 10. This computer uses Windows 11, and it came installed with Windows 11.

Solved المُؤرشفة 1 90

Block Site Extension

If I use extension 'Block Site' (shows up as a stop-sign shaped icon with a 'W' on it) to block a site, when I try to unblock it, it fails, with the below message: "This … (read more)

If I use extension 'Block Site' (shows up as a stop-sign shaped icon with a 'W' on it) to block a site, when I try to unblock it, it fails, with the below message:

"This operation cannot be performed in incognito mode. Please open the page in a regular browsing window and try again."

I am just clicking on the (whichever) site, from a search - not opening a private window... This extension used to work fine.

I did install DuckDuckGo browser, but removed it, as it was more trouble than it was worth. I would have to reboot my PC after each use before FireFox would connect.

Solved المُؤرشفة 1 171

Firefoxot recognising 2nd email

I have two e mails, but when i try to go to my secondary email [email 1 removed]@gmail.com i always get my primary one, [email 2 removed]@gmail.com. why? … (read more)

I have two e mails, but when i try to go to my secondary email [email 1 removed]@gmail.com i always get my primary one, [email 2 removed]@gmail.com. why?

Locked المُؤرشفة 1 60