Showing questions tagged: اعرض كل الأسئلة
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Save as PDF fails

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile.… (read more)

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile. I have been opening up another browser, Edge or Chrome, if I needed a WYSIWYG image. I forget when this began - it's been more than two updates. Thank you.

Win 11 Pro v.21H2 64-bit HP Spectre x360 2-in-1 laptop 16x10, 11th Gen i7, 16 GB RAM

Asked by dried_squid 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't log in to my bank account

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer servi… (read more)

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer service rep. What happened? I have been logging in here for years from Firefox. I am not having this issue with any other site.

Asked by lemoi50 1 year ago

Answered by jonzn4SUSE 1 year ago

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saved passwords

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to s… (read more)

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to settings>import passwords, it lets me choose the file, i choose my passwords.csv, and then-nothing happens. no loading, browser doesnt stop working, my folder where i choose csv from is just closing, but passwords doesnt import

Asked by daniil.yershow 1 year ago

Answered by cor-el 1 year ago

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Is there a way to remove recent bookmarks from the "hamburger menu"

Is there a way to remove recent bookmarks from the "hamburger menu" (says "Open Application Menu" on hovering)? The bookmarks there seem to only show the most recent book… (read more)

Is there a way to remove recent bookmarks from the "hamburger menu" (says "Open Application Menu" on hovering)? The bookmarks there seem to only show the most recent bookmarks added and there's no way to organize those or delete them without also deleting the bookmarks from the main bookmarks menu, which can be organized. There should be a way to not show bookmarks that are private bookmarks just because they've recently been added. I couldn't find an answer to this anywhere in support -- though I might not have been searching the right terms. Any and all help would be much appreciated. (Also, apologies if I put this in the wrong category. Wasn't sure what to use.) Thanks!

Asked by scott.andera 1 year ago

Answered by cor-el 1 year ago

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can't log into router

Can't log into router. Works with Chrome and Edge 192.168.2.1 Tried this says in the router's Admin page: Access setting page via https://router.asus.com:8443 * Ple… (read more)

Can't log into router. Works with Chrome and Edge 192.168.2.1

Tried this says in the router's Admin page: Access setting page via https://router.asus.com:8443 * Please use port 1024-65535. With and without :80 and :433

Tried everything I can find on this site and Google. Has worked for many years.

Asked by alan187 1 year ago

Answered by alan187 1 year ago

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Firefox install extension addon

I have a PDF file with an embedded MP3 file. Somehow I need to add an extension to Firefox so it will display the paper clip icon attachment symbol so I can download the… (read more)

I have a PDF file with an embedded MP3 file. Somehow I need to add an extension to Firefox so it will display the paper clip icon attachment symbol so I can download the MP3 file

Asked by bcinbend 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Between Oct 2022 and Nov 2022 Firefox has changed

My problem is a new issue with Firefox and CenturyLink. I tried chatting with Century Link and they keep referring me to Firefox so here is the issue. In October I was ab… (read more)

My problem is a new issue with Firefox and CenturyLink. I tried chatting with Century Link and they keep referring me to Firefox so here is the issue. In October I was able to log in to Century Link and view/download my current bill. This month when I try to view the bill all I get is a grey screen and no data. I have been forced to use Microsoft Edge which DOES allow me to view/download the bill. Also, the Chat feature on Century Link via Firefox does not work. It does work in Microsoft Edge. Something in Firefox changed in the past month and I haven't a clue what it is.

Asked by Rosaliy Lynne 1 year ago

Answered by Rosaliy Lynne 1 year ago

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Regenerating recovery key

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my acc… (read more)

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

Asked by EJ 1 year ago

Answered by cor-el 1 year ago

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Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (read more)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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snap firefox v107 cannot find my default printer

Hi, wonderful crew I have this annoying issue: when I want to print a page and I open the Print menu from the "hamburger" button, the preview open but on the printer lis… (read more)

Hi, wonderful crew I have this annoying issue: when I want to print a page and I open the Print menu from the "hamburger" button, the preview open but on the printer list I can see only the PDF printer, not my default printer or any other printer. Also if I click on the link "Print thru the system printer window" I see only "Print on file" and "Print on LPR" I tried the same on Chomium and there I can see my default printer My system is a Ubuntu desktop 22.04 recently updated from 20.04 LTS Thank for your work

Asked by gbonline 1 year ago

Answered by gbonline 1 year ago

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"Your browser is being managed by your organization." displayed in settings on Win10

Requesting help to remove the "Your browser is being managed by your organization." message in Firefox settings. I've tried the solutions found in help about the ImportEn… (read more)

Requesting help to remove the "Your browser is being managed by your organization." message in Firefox settings. I've tried the solutions found in help about the ImportEnterpriseRoots certificates settings in HKLM\SOFTWARE\Policies but there is no Firefox folder there. I searched all through the registry and did not find that specific entry. In Firefox about:settings, I have the certificates policy ImportEnterpriseRoots set to True but as I said, it is not in my registry on Windows 10. I tried Refresh Firefox and that also did not help. I have uBlock Origin Extension that may be doing this but I don't know where if it is. I tried disabling uBlock and it did not remove the issue. Any other suggestions?

Asked by Tabb00 1 year ago

Answered by cor-el 1 year ago

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Facebook will only work in Private Tab. Normal tab is just a white screen

Hi. FF 107.0 64bit Up until yesterday I could open Facebook in a normal window, but yesterday it only opened to a white screen with a top banner with the FB logo on the l… (read more)

Hi. FF 107.0 64bit Up until yesterday I could open Facebook in a normal window, but yesterday it only opened to a white screen with a top banner with the FB logo on the left and grey circles on the right. I searched on here and Google and found this was a fairly kcommon problem. I opened FB in a Private window and all was well. I could also open FB in MS Edge no problem. I have tried the recommended guide to Settings> Privacy> clear cache/data/cached web content>clear. No change, still white screen in a normal window. As far as I remember I have not changed any setting or even gone into tools for sometime. I am at a loss as to what to do. Seems many others have this problem and have not been able to find a solution which does not give me much confidence. I am on Win10 fully updated.

Asked by alan_woolidge 1 year ago

Answered by cor-el 1 year ago

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weird site at the top of the search bar and i can't remove it

hey all, I've had this site that i have no recollection of visiting always there, pinned at the top of my search suggestions but i never bothered with it, till today whe… (read more)

hey all,

I've had this site that i have no recollection of visiting always there, pinned at the top of my search suggestions but i never bothered with it, till today when i decided to remove it.

I tried all the things i can think of and searched for a solution to no avail, any help is appreciated.

Asked by Sam Hus 1 year ago

Answered by TyDraniu 1 year ago

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Firefox cannot show some International Phonetic Alphabet symbol on Mac

Firefox version: 107 IPA symbol show incorrect :https://zh.wikipedia.org/zh-my/KK%E9%9F%B3%E6%A8%99 but correct: https://zh.m.wikipedia.org/zh-cn/KK%E9%9F%B3%E6%A8%99 t… (read more)

Firefox version: 107 IPA symbol show incorrect :https://zh.wikipedia.org/zh-my/KK%E9%9F%B3%E6%A8%99 but correct: https://zh.m.wikipedia.org/zh-cn/KK%E9%9F%B3%E6%A8%99


thanks

Asked by deng1659362510 1 year ago

Answered by deng1659362510 1 year ago

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Website Notification requests continue to appear, even though I have the setting selected to block all

I have the notification setting set to block all requests for website notifications. https://www.bonsecours.com/ still managed to present such a notification (see the a… (read more)

I have the notification setting set to block all requests for website notifications.

https://www.bonsecours.com/ still managed to present such a notification (see the attached images)

NOTE: I recently had to reset FF due to the installation being corrupted during the install of an upgrade. I believe I have restored most of my settings on topics like access to microphones, push-notification requests, and the like, but I may have missed something relative to this. (When I first shut down all requests for push notifications, I believe it was still required to do so via about:config.)

Asked by DebraBk 1 year ago

Answered by DebraBk 1 year ago

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Why Compact isn't compact?

I just started to run FF107, I don't understand why setting the compact option, do not really make things more dense. Same goes with all the menu. Who needs all that spa… (read more)

I just started to run FF107, I don't understand why setting the compact option, do not really make things more dense. Same goes with all the menu.

Who needs all that spacing?

I have this

menupopup:not(.in-menulist) > menuitem, menupopup:not(.in-menulist) > menu {

 padding-block: 2px !important;

}

in the css file and still no "compactness"...

Thank you.

Asked by adid1 1 year ago

Answered by cor-el 1 year ago