• المُؤرشفة

Quitting All Accounts after closing/opening browser

So "delete cookies and site data when Firefox is closed" is disabled, i even tried to reinstall the browser couple of times but sadly problem did not go away, every time … (read more)

So "delete cookies and site data when Firefox is closed" is disabled, i even tried to reinstall the browser couple of times but sadly problem did not go away, every time i close my browser and open it back again i need to enter all my accounts and such again, which is obviously really not cool and id like my browser not to do that, on the internet all i found was about that one setting and that you should turn it off, but what do i do if its already off? ;_; Maybe there's some windows setting that keeps doing it i don't know... Extensions i tried to delete/disable didn't help either and at the moment of writing this i have no extension downloaded.

Asked by vincxnt 7 months ago

Last reply by markwarner22 7 months ago

How can I delete places.sqlite? Privacy concern.

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiou… (read more)

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiously collects such personal info. Why record every site I visit, date-timestamps, frequency, etc.?

moz_historyvisits_dateindex ON moz_historyvisits (visit_date) moz_places_lastvisitdateindex

As test, I changed the name to places-sqlite.old to see if FF will create a new one It didn't make a new table; re-created the old one.

I need to update FF because of the expired certificates, but would like to clear these out first. Similarly, can I get rid of the icon database? My bookmarks are backed up as JSON and HTML files. I just wished they didn't contain extraneous info

Asked by plew29881 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • المُؤرشفة

Accounts/password entries don't show up in Firefox's password manager

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why. When I go to about:logins, I … (read more)

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why.

When I go to about:logins, I see none of the accounts listed. Even when I input a search in the search box, nothing. I don't know what could be causing this. See attached screenshots. Don't worry, there's no concern of leaking account details, because they aren't showing up.

Asked by Dvallin 8 months ago

Last reply by cor-el 7 months ago

  • المُؤرشفة

Can't log-in to a site. Keep getting "BAD REQUEST" message

I recently began having trouble logging into a retail web site that I have had an online account with for several years with no problems. One day, when I tried to log-in … (read more)

I recently began having trouble logging into a retail web site that I have had an online account with for several years with no problems. One day, when I tried to log-in from the site's main page, I got nothing but a white screen with the following message:

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I tried the usual fixes: reboot my computer, re-set my password, etc. It called the site's tech support and they were mystified. They ended up deleting my account and sending me a special one-time activation code to set up a new account. But when I tried to set up a new account, I once again got the "Bad Request" message. I'm beginning to think it's a browser problem, but I can't say for sure. Any suggestions?

I should note that all of my other online logins are still working fine, and that I have made no recent changes in my computer hardware (I use a desktop) or peripherals. Any help you can give me would be greatly appreciated!

Asked by Martin Zimmerman 8 months ago

Last reply by Martin Zimmerman 8 months ago

  • المُؤرشفة

Log on to EBay issue

Hi, this AM South Australia time, Firefox did an update again. Later I needed to sign onto Ebay, which required a Capcha verification. After several attempts failed. EBay… (read more)

Hi, this AM South Australia time, Firefox did an update again. Later I needed to sign onto Ebay, which required a Capcha verification. After several attempts failed. EBay's solution was to use a different browser. Edge worked fine. What has happened?

Asked by seecam42 7 months ago

Last reply by seecam42 7 months ago

  • المُؤرشفة

Everytime I hit "login" on a google site, it redirects me to a page about clearing cookies/cache

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page: https://support.google.com/accounts/answer/32… (read more)

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

Asked by sarapurdue 9 months ago

Last reply by stavos30 6 months ago

  • حُلّت
  • المُؤرشفة

Sites Default to Wrong Account

Whenever I go onto a Microsoft website, I have a terrible (consistently mildly inconvenient) time signing in. For whatever reason, it always tries to sign in with my scho… (read more)

Whenever I go onto a Microsoft website, I have a terrible (consistently mildly inconvenient) time signing in. For whatever reason, it always tries to sign in with my school account instead of my personal account, and I have to manually change to the account I actually want to use. I don't know why it keeps defaulting like this but it's very annoying, what can I do about it?

Asked by andrefdeo 9 months ago

Answered by Balázs Meskó 8 months ago

  • المُؤرشفة

Gmail randomly refuses to accept cookies

I have multiple gmail accounts and I don't always have them open on every tab. For some reason, every few days at random, whenever I swap to a different gmail account I k… (read more)

I have multiple gmail accounts and I don't always have them open on every tab. For some reason, every few days at random, whenever I swap to a different gmail account I keep receiving the message.


"The page isn’t redirecting properly

An error occurred during a connection to mail.google.com.

This problem can sometimes be caused by disabling or refusing to accept cookies."


I double checked if my cookies are blocked, and they werent. I am currently on standard tracking protection. I have tried removing my cookies and history and they work temporarily, but then the issue happens again after a few days.

I don't think my extensions are causing the problem either unless Adnauseum is changing something? I don't have any scripts running from Tampermonkey either.

Please help, this is getting irritating having to delete my history and cookies over and over again.

Asked by Pyxlaria 9 months ago

Last reply by Pyxlaria 9 months ago

  • المُؤرشفة

Microsoft is blocking access to my computer

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a n… (read more)

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a new desktop cube made by KAMRUI. I detest the control Microsoft is forcing on me. Can I delete my MS account? I don't use their products. Also, I am disgusted by their manipulation and invasion of my privacy. What are my options, in this case?

Asked by Bruce Swanson 9 months ago

Last reply by Khalid 9 months ago

  • المُؤرشفة

How to view a Mozilla Firefox saved password before it was updated?

I mistakenly saved a wrong password for a website and overwrote the previous saved password which was the real password. Now I cannot get into that website. Is there a wa… (read more)

I mistakenly saved a wrong password for a website and overwrote the previous saved password which was the real password. Now I cannot get into that website. Is there a way to access the history of saved passwords for a website to view my older password?

Asked by mohandesi 8 months ago

Last reply by mohandesi 8 months ago

  • المُؤرشفة

Address autofill feature available in Poland

Hi, 2 days ago I switched from Chrome to Firefox. I buy a lot of stuff online from many shops, so I really need the autofill feature. I checked and it is available only i… (read more)

Hi, 2 days ago I switched from Chrome to Firefox. I buy a lot of stuff online from many shops, so I really need the autofill feature. I checked and it is available only in some locations, ex. France. Will it be available in Poland in about a month?

Asked by jacekslawiec 7 months ago

Last reply by TyDraniu 7 months ago

  • المُؤرشفة

lusing forefox - logging into amazon

Recently, when I try to log into my amazon account, when I get to the password prompt, a window pops up from Defender saying firefox asked it to request a PIN. I close t… (read more)

Recently, when I try to log into my amazon account, when I get to the password prompt, a window pops up from Defender saying firefox asked it to request a PIN. I close this window and proceed with any problem. How can I stop this annoying, useless action?

Asked by ljwljw88 8 months ago

Last reply by markwarner22 8 months ago

  • المُؤرشفة

I reinstalled windows on the same PC

I am trying to recover my bookmarks and history on this same PC i just re installed windows but I am having trouble figuring out the login email and what not I was using.… (read more)

I am trying to recover my bookmarks and history on this same PC i just re installed windows but I am having trouble figuring out the login email and what not I was using. My main email is [edited] @msn.com I also have [edited] @gmail.com [edited] @yahoo.com [edited] @gmail.com and [edited] @gmail.com I have tried all these options and none have my bookmarks. I am pretty sure I had backup and sync enabled and just racking my brain trying to remember maybe what the icon looked like or something I can associate to sort out what I had on this PC. My kid was using one of the log ins on the other PC so didnt delete my bookmarks or keep our info separated. I even tried searching on my phone and im coming up with blanks. I should have checked or downloaded the file that helps u recover but im tired and this is driving me nuts please help

Asked by trANCEkaiser 7 months ago

Last reply by cor-el 7 months ago

  • المُؤرشفة

After Version 132 Update, Primary Password Box Keeps Popping Up Even After Putting In Password

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now." How is someone … (read more)

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now."

How is someone supposed to get a bug taken care of?

Since update to version 132, the primary password box keeps popping up, randomly, even after I put in the password. Only started happening after update to 132.

Can someone from Mozilla actually look into this?

Asked by Dano 8 months ago

Last reply by Dano 7 months ago

  • المُؤرشفة

Enabling JavaScript

Please, PLEASE help! I've been trying for a week to log in to Google for my email, etc. with NO luck (I have Windows 10 and Firefox as my default browser). I've tried all… (read more)

Please, PLEASE help! I've been trying for a week to log in to Google for my email, etc. with NO luck (I have Windows 10 and Firefox as my default browser). I've tried all three steps in Google's prompt-menu but no luck. PLEASE help, and SOON!

Asked by Mikezot 8 months ago

Last reply by markwarner22 8 months ago