Showing questions tagged:

how to transfer mac firefox bookmarks from macbook 10.14.6 to new mac 26.6.2

Bought a new Macbook Pro with 26.6.2 and need to transfer all bookmarks from old Macbook Pro 10.14.6, I tried exporting the profile from the old Macbook but it did not w… (read more)

Bought a new Macbook Pro with 26.6.2 and need to transfer all bookmarks from old Macbook Pro 10.14.6, I tried exporting the profile from the old Macbook but it did not work.

Open 1

Videos don't play on SOME sites?

Videos don't play on some sites. CNN. MSNBC. Etc. Everything is on the screen - image, script gets underlined when mouse passes over - but there's no arrow when I pass ov… (read more)

Videos don't play on some sites. CNN. MSNBC. Etc. Everything is on the screen - image, script gets underlined when mouse passes over - but there's no arrow when I pass over the image. What gives? I've tried everything I can think of. HELP!

Thank you.

-Neil

Open 1 50

I lost my apple icloud storage due to credit card failure.

Back on May 12, 2026 I received an email message saying that my credit card failed to pay for my apple icloud storage. I just saw this message and I want to set up anothe… (read more)

Back on May 12, 2026 I received an email message saying that my credit card failed to pay for my apple icloud storage. I just saw this message and I want to set up another method of payment to apple for my icloud storage, but I don't know how to accomplish this. Please tell me what I should do.

Thank you.

Anne Fleming, [edited email from public community support forum]

Locked 1 30

Internet access is being blocked by Mozilla

Mozilla is blocking my attemps to access my employer web site, warning that the site is a malicious site. I've always been able to access this site. How do I upgrade my A… (read more)

Mozilla is blocking my attemps to access my employer web site, warning that the site is a malicious site. I've always been able to access this site. How do I upgrade my Apple laptop?

Open 1 60

Firefox (ESR) latest version; can't open my online Bank accnts; Bank says I need to upgrade?

Bank Accounts: I can no longer access my Bank accnts online. My Bank says they no longer support my current version (ESR) & I must upgrade in order to access accnts o… (read more)

Bank Accounts: I can no longer access my Bank accnts online. My Bank says they no longer support my current version (ESR) & I must upgrade in order to access accnts online. Don't know what to do.

المُؤرشفة 1 597

'Browser no longer supported'

I am receiving messages from my banks that my browser is no longer supported or that I should update my browser but my settings mean Firefox automatically updates. Howeve… (read more)

I am receiving messages from my banks that my browser is no longer supported or that I should update my browser but my settings mean Firefox automatically updates. However, I cannot read PDF statements even though I have Adobe Acrobat Reader installed and, on further investigation, I see that Firefox no longer supports Adobe Reader. I am a fierce supporter of Firefox but does this mean I have to use another browser?

المُؤرشفة 1 279

cannot access my bank and investment online accounts

when i try to access my Fidelity investments and Centennial banking accounts with correct username and password the screen goes into an endless loop or says "try again la… (read more)

when i try to access my Fidelity investments and Centennial banking accounts with correct username and password the screen goes into an endless loop or says "try again later. After calling helpdesks on both these accounts they say it's a Browser problem.

Open 1

I want to download an add-on but I can't

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I… (read more)

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I'm all updated. When I click the "download new firefox" I get the message "Your download was interrupted. But all is not lost." I really want this add-on. Is there another way to get it or to solve my problem? Thanks!

Solved المُؤرشفة 1 328