Showing questions for topic:
Showing questions tagged:

How to restore a Backup File made on Windows 10 on Linux Fedora

Hello, I just moved from Windows 10 to Linux Fedora Workstation and I used the "Back up and restore" option in the Sync Tab available in Firefox on Windows 10 to save my … (read more)

Hello,

I just moved from Windows 10 to Linux Fedora Workstation and I used the "Back up and restore" option in the Sync Tab available in Firefox on Windows 10 to save my data in the form of a unique html file. (https://support.mozilla.org/en-US/kb/firefox-backup)

But now that I'm in Firefox on Fedora, this option does not seem to be available (in the Sync tab in Settings). Is there any way I could at least recover my bookmarks ?

I'm using Firefox 147.0.1 from the official Federa repo.


Thank you for your help.

المُؤرشفة 1 190

Trouble with restoring bookmarks

I have tried restoring my bookmarks using these steps but it doesn't work. Specifically, when I try to select "Choose File" in Step 3 nothing happens. The option will hig… (read more)

I have tried restoring my bookmarks using these steps but it doesn't work. Specifically, when I try to select "Choose File" in Step 3 nothing happens. The option will highlight, but when I click on it no window to choose a file pops up. Is there any other way to restore bookmarks using a json backup?

Open 1

Can you please help me with corrupted bookmark files?

After several windows problems, I did a clean install with forgetting to sync or backup on my profile and lost a good bit of my bookmarks. However, I managed to retrieve … (read more)

After several windows problems, I did a clean install with forgetting to sync or backup on my profile and lost a good bit of my bookmarks. However, I managed to retrieve some files, but they seem corrupted and after going through forums and several researches, I am unable to use them. I tried to look at the files and some of them turned to chinese and others have strange symbols in them. Thanks lovely people!

Open 1 20

Recently all my shortcuts, themes and extensions completely vanished overnight. How do I get the back?

I spent almost an entire day setting up my firefox browser shortcuts, themes and extensions on my laptop. It was exactly how I wanted it. Now it is all gone! I had … (read more)

I spent almost an entire day setting up my firefox browser shortcuts, themes and extensions on my laptop. It was exactly how I wanted it. Now it is all gone! I had not written all the web addresses down. how do I get them all back?

Open 1 20

update

I lost all my bookmarks after updating. I couldn't restore them, and now I have to log in to all my accounts. Absolutely everything is gone. I've tried restoring bookmark… (read more)

I lost all my bookmarks after updating. I couldn't restore them, and now I have to log in to all my accounts. Absolutely everything is gone. I've tried restoring bookmarks, but it doesn't work.

المُؤرشفة 1 280

Want to gain access to my profile in firefox

Hi Team , I am using my firefox browser profile logged in with "[edited from public] @tothenew.com" . Today when i open browser and got to know my account has been logged… (read more)

Hi Team , I am using my firefox browser profile logged in with "[edited from public] @tothenew.com" . Today when i open browser and got to know my account has been logged out while trying to sign in again to my profile it required to get authentication code sent on mail id but i had lost that mail id . so could you please help me to gain acces to that profile i have bookmark some important document on this .

المُؤرشفة 1 90

i cant get my data back!!!

Randomly my firefix just get loggedout and when i immediately logged it in again using mozilla i cant see my bookmarks my other accounts my profiles and all my groups and… (read more)

Randomly my firefix just get loggedout and when i immediately logged it in again using mozilla i cant see my bookmarks my other accounts my profiles and all my groups and other information it was like i had made a fresh account all my data is lost what to do ? PLZ help i really want my data back i have been trying to get my data. Working on it for last hour.

Open 1 10

Why Firefox sessions still need manual backup?

Today I closed Firefox as usual. It wrote recovery.jsonlz4 and recovery.baklz4. (Sorry if I’m missing some details, I’m just a bit upset.) On the next launch, it didn’t s… (read more)

Today I closed Firefox as usual. It wrote recovery.jsonlz4 and recovery.baklz4. (Sorry if I’m missing some details, I’m just a bit upset.)

On the next launch, it didn’t show a window (most likely due to gWSL). I knew that after the next exit it would rewrite the session files, so I backed up .mozilla. (At that moment I didn’t realize recovery.jsonlz4 was already overwritten.)

I killed Firefox and WSL, restarted, restored .mozilla, reopened Firefox — and it rewrote recovery.baklz4 with an empty recovery.jsonlz4. The session page showed nothing. I panicked, because my previous .mozilla backup is very old.

I found out there may be a way to recover if I don’t launch Firefox before copying recovery.baklz4 to recovery.jsonlz4. So I closed Firefox, restored .mozilla again, checked that the .baklz4 file was larger, copied it over the .jsonlz4, and opened Firefox. It successfully restored everything.

Why do I need to manually back up session files? Could they be versioned, or at least not replaced by an empty session?

If the only tab is about:sessionrestore, that usually means something went horribly wrong, and it shouldn’t overwrite the previous session.

Relying on third-party extensions doesn’t solve the problem. Replacing a valid session with a blank one leads to data loss.

As you probably understand, this isn’t the first time I’ve lost data because of this behavior. This time I managed to save it, but previously I didn’t know these steps and lost my tabs.

المُؤرشفة 1 242

Backup file damaged

I have [[created a backup file|https://support.mozilla.org/en-US/kb/firefox-backup#w_protect-your-sensitive-data-with-a-password]] today with the latest available Firefox… (read more)

I have [[created a backup file|https://support.mozilla.org/en-US/kb/firefox-backup#w_protect-your-sensitive-data-with-a-password]] today with the latest available Firefox and switched to a new OS. Sadly, the backup file somehow seems to have gotten damaged, even if Firefox still recognizes when I'm inputting the wrong password. On Ubuntu, where I originally created the backup and where I tested it again after things weren't working out, Firefox tells me that there is an issue with the file and that I should try a different one (which I don't have). On CachyOS, which I'm currently testing out, restoring the backup never finishes and Firefox doesn't exit cleanly. In hindsight I obviously should 1) have tested the backup immediately, 2) not have wiped my laptop prematurely, and 3) have backed up the folders manually, but I haven't. Now the question: is there some way to extract the account details from the .html file? I don't care much about the rest, but restoring the accounts in some other fashion is gonna be a lot of work.

Solved 1 50

all my broswer setup was removed for no reason!

yesterday i had all my stuff like every other day, and for some reason i randomly got logged out of alot of my accounts. Now i woke up this morning and the entire browse… (read more)

yesterday i had all my stuff like every other day, and for some reason i randomly got logged out of alot of my accounts. Now i woke up this morning and the entire browser was reset. no bookmark shortcuts, no tab collections, all account locked out for no reason, what's going on?

I don't have any backup for this, and i didn't think i'd need it, because i'd never delete all ym data for no reason.

Is there even a way to get it back?

المُؤرشفة 1 180

can't find place where to enter recovery key

I have Account Recovery Key , struggle how to use it in order to recover: passwords, bookmarks saved on fire fox Generated: Oct 13, 2025 [removed email by moderator] Debi… (read more)

I have Account Recovery Key , struggle how to use it in order to recover: passwords, bookmarks saved on fire fox Generated: Oct 13, 2025 [removed email by moderator] Debian 13 Xfce Version 4.20 GTK version 3.24.49 Karnel Version 6.12.94+deb13-amd64 Windowing System X11 CPU Intel Core i5-825OU CPU @ 1,60GHzx8 Memory 7,6 GiB GPU Mesa Intel UHD Graphics 620 (3,8GiB)

Open 1 50

Browser reset

I had bookmarks and backgrounds and everything saved on my browser. My mac book died and now when i open it everything reset. I didn't have any profiles or sync on but wh… (read more)

I had bookmarks and backgrounds and everything saved on my browser. My mac book died and now when i open it everything reset. I didn't have any profiles or sync on but why did everything reset. And am i able to get what I had back.

المُؤرشفة 1 271

New updated deleted my session and I can't find previous session backup

I'm using firefox in ubuntu. A couple of minutes ago Firefox crashed. I restarted to a completely new Firefox. All my tabs, extensions, saved passwords, etc. were gone. T… (read more)

I'm using firefox in ubuntu. A couple of minutes ago Firefox crashed. I restarted to a completely new Firefox. All my tabs, extensions, saved passwords, etc. were gone. This happened to me a few weeks ago. That time I found a solution: find a back-up of the old profile and manually restore it. I tried to reproduce that solution this time, only to find that there are no back-ups at all of my previous session. Is there a solution to this problem?

Open 1 50