منتدى دعم ”Firefox“

Just randomly crashes - we tried all the recommendations and nothing seems to help: updating add-ons; drivers; windows; opening in safe mode did not help; do not have that "bit??" program;
One way that it always consistently crashes is when trying to download the add-on Hebrew Calendar - it starts to download and always crashes within seconds after and before it finishes the download.

Report ID Date Submitted

bp-3fc31df7-a7a0-4037-a029-454aa2131212	12/12/2013	10:15 PM
bp-b3704d80-cb8a-48cb-926b-86d2d2131212	12/12/2013	10:13 PM
bp-46b5f03f-4c6d-49d6-b352-2bd222131212	12/12/2013	9:43 PM
bp-1d02342e-9dd1-4fc4-b4b1-4fa5f2131212	12/12/2013	9:39 PM
bp-2f6826c9-3a19-40a7-89fe-659b22131212	12/12/2013	9:37 PM
bp-018484c2-ce32-434c-a07d-140bb2131212	12/12/2013	9:28 PM
bp-f03666d3-c025-4f98-8948-b30112131212	12/12/2013	9:25 PM
bp-bea4e687-1984-4325-b142-26e6c2131212	12/12/2013	9:23 PM
bp-e5bf883e-e784-4cb4-b870-df0332131212	12/12/2013	9:16 PM
bp-a48dd514-9134-4095-bc51-15ac72131212	12/12/2013	9:14 PM
bp-b84ab5f9-e4ad-49f2-a7e4-40dbc2131212	12/12/2013	9:10 PM
bp-19aed21a-29c8-4597-8021-a00132131212	12/12/2013	8:59 PM
bp-69b148bd-278e-45a4-aee6-88b122131212	12/12/2013	8:27 PM
bp-b6bd0814-accc-4512-813e-5c8212131212	12/12/2013	8:24 PM
bp-02ab32ed-401c-4b33-b0b7-fa3de2131212	12/12/2013	8:20 PM
bp-6b9e83d4-baec-4fce-8198-f608d2131212	12/12/2013	8:17 PM
bp-7f214fa0-f5e5-4332-9448-c3b142131212	12/12/2013	8:11 PM
bp-ce4d6220-0d1c-4edb-8a18-3d0e02131212	12/12/2013	8:02 PM
bp-c3bc81f3-c535-43c1-9f2c-6d1e62131212	12/12/2013	8:00 PM

I asked this some time ago. "Does clearing cookies in Firefox delete usernames and passwords". The answer i got was no, only if i have a remember me. I`ve tried this again without the remember me box ticked on some sites but it does delete the usernames and passwords. Any further information please?

Hi, The subject is sort of self explanatory but for the last few months (not sure exactly when) i have had regular Firefox crashes, it seems to happen when i'm out of memory and FF has used all the available RAM. I have a MBP with i7 and 8gig of RAM using the latest OSX 10.9.1 and latest FF 26. I always keep up to date with the software. Usually i have about 20 or so tabs open and go back and forth between these. I have googled and read allot on this topic and most people recommend starting in safe mode, without add-ons , creating clean profile etc and i have done these but slowly i get back into the same issue even after a clean profile.... It seems for every FF update the memory usage increases....back in the day FF was extremely fast and efficient. Or maybe latest FF just wants to remember so much and save just to much old information which leads to these ridiculous amount of memory usage, i tend to go over 3-4gig RAM after half a day alone before it crashes and all my tabs are lost which is extremely frustrating. Is there a way to limit the memory usage? Only helpful tips i have found so far that seems to remove allot of garbage from the cache and the footprint is going to about:memory and run the "minimize memory usage", this has been working great and so far after 2-3 hours its steady on 900meg (more or less) with 16 tabs open. Isnt this something FF needs to do regularly to get rid of old stuff ? i saw youtube and many other old stuff in the cache which i was not using and caused FF to go over 2 gig or so before i run this so why isnt this automated? as a user i shouldnt need to care about such thins really. I also used Safari for a few weeks with same amount of tabs and it never goes over 800-900 meg. I really hope you guys can explain and give me some tips as to how to limit the memory usage of FF and not the regular make a clean profile and generic tips. I really think the problem is FF and nothing else. I done extensive testing here and i'm using just a few add-ons Adblock plus All in one Gestures Swedish dictioanary Downloadhelper Screengrab Download Statusbar

Sorry if i sound irritated but having to lose my tabs daily and being forced to bookmark my tabs constantly just in case FF crashes has been bugging me for a while now and i'm on the verge to switch browser but frankly there is no other browser as good as FF (offering same amount of plugins/add-ons) so i badly want to use FF if possible.

If you need any more info let me know.

Cheers

I have Firefox pinned to the Windows 7 taskbar on the bottom of my screen. I use a desktop PC. Most of the time, when I click on the icon, it opens Firefox with no problem. However, occasionally when I first turn my computer on and click on the Firefox icon on the taskbar, it gets highlighted but the little circle doesn't appear and the highlight fades away without opening the browser. When that happens, I can't even shut my computer off without pressing the button on the tower. That only ever happens the first time I open the browser in the morning, and it seems to be happening every couple of weeks. Any thoughts about what's going on? I just had a virus removal done, so that shouldn't be the problem.

I've been primarily a Firefox user (with Chrome as back-up) for years, with only occasional, and minor, problems. I'm automatically updated to the latest version of Firefox.

So my browser life has been good--uneventful, even serene.

Until yesterday. Then Firefox suddenly stopped responding. Once, then twice, all together about five times yesterday, it would stop responding and I'd have to close the program and restart. And the pattern has repeated itself today. Sometimes when it's not responding I can still do things like open a new tab, but not download files or play a YouTube video--in fact there's a blank space where the video should be. Sometimes I can't even close Firefox in order to restart without turning off my computer.

Let me emphasize that nothing has changed in the manner of my Firefox use to possibly trigger all this.  I'm doing exactly what I always did, nothing more. 

My first awareness came when Windows notified me that Firefox had stopped responding and wanted me to click on "close program" in the dialog box and close Firefox, which I did. Windows said they would search for a solution, and let me know. At one point Mozilla came on the screen to announce a crash, and I filled out a crash report. Each time my first awareness of a problem comes when Windows appears in a little box and announces that Firefox has stopped responding. Soon after, the lack of responsiveness will become obvious to me in a variety of ways.

One notable point: if I restart Firefox everything will be fine for a while, and then, out of the blue, the unresponsiveness will recur.

I want to know why this is happening. Since my internet browsing pattern has not changed its nature, does the fault lie with this new version of Firefox? Or is there some malware that is responsible? I should emphasize that I've been using Chrome in the meantime and it has exhibited none of the problems of Firefox.

Actually, rather than my engaging in ignorant speculation, I'll just wait for analysis by the experts in this forum.

Updated to FF26 earlier today. I just now noticed that the download manager is different, rather, it is the new version that has been available for a while. I have been using the older toolkit that was available in earlier versions through about:config and enabling the toolkit option. That option is still checked as true but the toolkit remains the same (the newer version).

How can I revert to the older download toolkit without restoring to an earlier version?

Things have gotten worse. I am unable to reset Firefox because the moment I go to Tools> (etc) reset Firefox, it crashes.

None of the Flash help I have received from both Adobe and Mozilla is helpful.

I finally uninstalled Firefox completely and on a whim, thought I would install Seamonkey. It runs.........But, will not play ANY Flash. The plug in crashes as soon as I try to access any Flash site.

I can use Chrome with no difficulty. I can use IE with no difficulty. So, guess what??? Firefox is out until someone can fix the problem. I'm convinced that Firefox can not handle any Flash software whether Macromedia, Adobe, Shockwave or any other part of it. That is totally unacceptable.

The way I see it, I need to revert to an older version of Firefox AND Flash player. Once I can do that I think it will work together because none of this happened until the newest version was installed.

Where can I find all the older versions of Firefox?? And will I have any difficulty installing them.

Like I said before, I'm a long time fan of Firefox. Problem is, it tries my patience just to get it running again when you folks do an upgrade. The problem ALWAYS involves Flash in some form.

With great anxt and sadness,

andythebeagle

I was trying to view a video using Firefox, but the window where the video should play never loaded. It just remained a black image. So I tried the same page using Chrome, just to make sure the site was good, and the video did play using the Chrome browser.

The site I was trying to view in Forefox, but would not play the video, was:

http://www.thedailyshow.com/full-episodes/wed-january-15-2014-robert-gates

I do have flash player 11.9.900.700 plugin (add-o)n installed and activated.

I don't know what else to try to verify, or even if that video is a flash video.

Lately my Firefox 26.0 has been crashing or freezing for about 5 to 20 seconds, I only see this freeze in Google searches, i have reset Firefox, ran my avast(av), i have windows 8.1, fast dsl and i have done the following also:

1. Restart your computer 2. Clear your cookies and cache 3. Restart Firefox in Safe Mode 4. Troubleshoot your plugins 5. Reinstall Firefox 6. Reset Firefox 7. Check for conflicts with your Internet security software 8. Scan your system for viruses and spyware 9. Check your hard drive and RAM for errors

Does anyone know why it does this, it just stated doing it abut two months ago, i have a bran new laptop and i don't run any other applications! I just surf the net thats it! Everything is up to day, clean, i clear cookies, etc with ccleaner, I have tested my internet speed, it is well over the super fast speed, no problems there! Like i said i only see this crash in Google! Now im not using Firefox Google, my home page is Google in Firefox, please help! :-(

Hi,

I have updated my Java with latest version SE 7 U51 10.51.2.13 bit not able to open certain website.

Please let me know now what to do so that I can open the website - www.federalbank.com.

Thanks & Regards, Akansha.

I Don't Know Why But From Last 2 Days Iam Not Able To Load A Game At tankionline.com/en/ This Game Takes To Much Time and Sometimes Dont Even Loads ?? I Tried It On Google Chrome And It Was Working Fine , So I guess the website doesn't have problem IF YOU WILL GO AND CHECK THE WEBSITE Then I Should Tell Ya Main Website Loads Properly But Server Site like where we play doesn't works , Hope You Have Solution For This

After windows 7 starts and I start Firefox 26.0 my homepage is only a '/' (as in http:///) then when i restart Firefox my homepage is back. I've tried disabling add-ons and installing a fresh Firefox too. I've checked for spy ware and used ccleaner. Does anyone know what could cause this?

I was surfing the web, when somehow I landed on the web page below. The web page displayed a so-called message from the FBI (you know the one), and Firefox was locked. I shut down FF via the Windows Task Manager. When I tried to restart FF, FBI was back. I shut FF down. Then, using the Open New Window option, I was able to get FF up. Here is the web address. If you have site blocking or pop-up add-ons, add this in.


http://fbi.gov.====REMOVE===


id561073976-7652854433.===REMOVE===


v886341'.'com

_{de linkified v886341 dot com J99}

This is very frustrating. I've spent considerable time away from Firefox but decided to give it another try. In two weeks, this is the second problem I have. If there ever is a third problem, I'll go back to Chrome, Safari, and IE.

It all started last night, when I decided to clear the cache and history. Since then, Firefox has not been displaying any images on all the web sites I've tried.

Firefox is forgetting my two-step google logins. On the google two-step verification page, there's a checkbox which says "Don't ask for codes again on this computer."

But firefox keeps asking for codes.

i have firefox set to clear cookies on closing.

i also have the urls below set as exceptions, in two places:

    -in about:permissions, they are all set to allow, and also to keep offline data without asking
    -in options/privacy/exceptions

mail.google.com maps.google.com calendar.google.com www.google.com shopping.google.com plus.google.com

• .google.com

google.com gmail.com

this forum is messing up my list, above. Each url is a separate item in exceptions. The bulleted one actually starts with a star. (good job mozilla, thanks for this ancient text editor)

how do clear all cookies EXCEPT the ones above, when i close firefox? Or, is this not a cookie problem?

do i need to include "http://"

this article did not help https://support.mozilla.org/en-US/questions/974020

I've just changed website hosting supplier; both old and new suppliers run Linux services. My site is scottishcca.co.uk - a correspondence chess site - and I'm using Win7 and Firefox 26.0. There's a page (members/downloads) where members can download e-magazines and files of chess games - the page is password protected using htaccess/htpasswd which works ok. Each e-magazine has 4 download links: pdf, zip and pgn all work correctly, but cbv does not - it just displays file contents in the browser page. What should happen is that the browser should bring up a dialogue box asking if the file should be opened with ChessBase 11 Database Software (which is associated with the .cbv file type on my computer - I checked my Default Program settings). The .pgn file type is also associated with ChessBase 11 Database Software and works correctly - the dialogue box allows me to open or save. All the links work correctly when I use Google Chrome. I'm puzzled - advice please! Iain

I have videodownloadhelper add-on installed. Videos downloaded by the help of it cannot be paused. Additionally, my firefox eventually pauses itself in between downloads so I've to right-click on downloading file and select Pause then again right-click and select Resume to proceed with download. But now video downloading is paused and with right-click there Pause option is greyed out simply being unavailable. How do I sort out this strange problem?

Several months ago, my smallest window size was less than 2 * 2 inches. Then for no reason, the smallest size became about 2*2 inches. This was larger than I wanted but couldn't figure out why the change occurred or how to change it. So I learned to live with it.

Yesterday (12/19/13) when I logged into Firefox, the minimum size became 4*2 inches. This is too wide for me for many of the views that I want. I have not updated Firefox or Java recently. I don't know why this change occurred and would like to know how to redefine the minimum size window on Firefox.

The minimum size window for my IE browser and my Chrome browser is still 2*2. So the problem with the minimum 4*2 window is with Firefox only.

I'm working with a DELL Desktop DV051 with XP operating system 2002 Service Pack 3; 2.79 GHz; 1.99 GB Ram; Avast security