Showing questions tagged: اعرض كل الأسئلة
  • حُلّت

Problem with setting up account on Hulu

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not w… (read more)

Yesterday I attempted to set up an account on Hulu. Every time I put in a password, it was rejected. I tried multiple times thinking it was a problem with Hulu. Did not work. So I went to Chrome and was able to set up an account without password being rejected -- I wonder if there is a solution to this as I want to use FF -- thanks.

Asked by DirtyDog 1 month ago

Answered by DirtyDog 1 month ago

  • حُلّت

can't select text to copy it

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, i… (read more)

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, if I just right click on the page and select "highlight all" FF wont highlight it, is there a setting for this or a extension I can download? (in the picture the the rad text is also a link, I need to copy the number portion)

Asked by smotedown 4 weeks ago

Answered by jscher2000 - Support Volunteer 4 weeks ago

  • حُلّت

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work. The installer (Firefox Setup 115.18.0.esr.exe) seems to t… (read more)

I am running Windows 11, with Firefox 97.0 ("Up To Date"), but the installer for the new 115 ESR does not work.

The installer (Firefox Setup 115.18.0.esr.exe) seems to think that my system is running Windows 7 and does not proceed.

Asked by lee.roll 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • حُلّت

How can I hide "List all tabs" in version 131.0

Hello, how can I remove or hide "List all tabs" btn? Set "browser.tabs.tabmanager.enabled" as "false" stopped working for me after update to version 131.0. Hiding the b… (read more)

Hello, how can I remove or hide "List all tabs" btn?

Set "browser.tabs.tabmanager.enabled" as "false" stopped working for me after update to version 131.0. Hiding the btn before version 131.0 was not a problem.

I saw in release notes that "List all tabs" got some changes. link

Asked by k4mmi 3 months ago

Answered by cor-el 3 months ago

  • حُلّت

Firefox bookmarks manager stopped opening via shortcut

Currently on 131.0.3. Started having this issue around the time 131 dropped. I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if … (read more)

Currently on 131.0.3. Started having this issue around the time 131 dropped.

I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if I use the menu to open it. Keybind won't work in troubleshooting mode so I know it's not an addon, and the hotkey works fine on other computers with Sync enabled so I know it doesn't have to do with my synchronized settings. Also won't open with a fresh profile so I am very hesitant to reset all my settings.

I use this keybind multiple times per browsing session so it has had a major impact on my usage. Not sure what to do. Please help!

I'm going to try a graphics driver update in the hope that helps. This is on Windows btw.

Asked by Jivix 3 months ago

Answered by Jivix 2 months ago

  • حُلّت

Does this have something to do with Firefox?

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something… (read more)

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something to do with Firefox? I think the same thing appears when I first open Firefox, then it gets "filled in" and appears as a normal Firefox window. I am running Firefox 133.0.3 (64-bit) on Windows 10 Pro Version 22H2 build 19045.5247 Windows Feature Experience Pack 1000.19060.1000.0.

Asked by Ron Zoscak 1 month ago

Answered by Ron Zoscak 2 weeks ago

  • حُلّت

Error code: PR_CONNECT_RESET_ERROR

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago. I have clea… (read more)

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago.

I have cleared the cache and cookies I turned off the addons and extensions I shut down the internet security I changed the proxy settings to "no proxy" I even changed cert9 to ccert9 and had firefox generate a new cert9

Nothing has worked.

HELP!

Asked by Gavin Barrett 3 months ago

Answered by Gavin Barrett 3 months ago

  • حُلّت

This error comes up everytime my computer turns on or wakes up

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I d… (read more)

Every time I wake my computer up or start it, I get the attached error about a profile not being compatible. I did switch to the ESR release channel a while back, but I deleted the old profiles; the folder is gone and the profile manager shows only the ESR profile. I have also tried to prevent firefox from starting on startup, but it keeps happening. Does anyone know how to prevent this error from happening, or have any ideas of how to investigate what's going on further?

Asked by PhaedraFlux 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • حُلّت

Can non-alphanumeric keys be used as an extension shortcut key?

I just setup this firefox extension to help me manage my 800+ tabs - https://addons.mozilla.org/en-US/firefox/addon/simple-tab-groups/ . This might have even been causing… (read more)

I just setup this firefox extension to help me manage my 800+ tabs - https://addons.mozilla.org/en-US/firefox/addon/simple-tab-groups/ . This might have even been causing Firefox to crash and my computer to restart, but I'll save that for a separate issue. The extension has some suggested shortcut keys, particularly Ctrl + Backtick and Ctrl + Shift + Backtick to switch between next and previous Tab groups. I tried to go to Manage Extension Shortcuts in settings, and tried to specify the keys Ctr + Backtick, but the input box would not accept the key. In fact it only seems to accept Ctrl + <alpha-numeric> key. or Ctrl + Alt + <alphanum>

Is there anyway to enable this? Most keys like Ctrl + alphabets appears to be already mapped by firefox's default mappings. my Ctrl + numbers are also similarly mapped by another tab extension to switch tabs.

Thanks, arun

Asked by arunkakorp 1 month ago

Answered by TyDraniu 1 month ago

  • حُلّت

Version 131.0 floating windows above tabs. How do I stop this madness?

Please how do I stop these floating windows above the tabs in Firefox 131.0? They mostly cover up the tabs and make it difficult to impossible to open or close tabs. Th… (read more)

Please how do I stop these floating windows above the tabs in Firefox 131.0? They mostly cover up the tabs and make it difficult to impossible to open or close tabs. The floating window only half shows up above he tab. This is just insane and makes using Firefox almost to much to deal with. Every time I get near a tab the floating window appears and tells me what the tab already tells me. Come on this is GARBAGE!

H E L P !!!! PLEASE....

Asked by mrbeta 3 months ago

Answered by ThePillenwerfer 3 months ago

  • حُلّت

Cannot access websites because I'm using Firefox.

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embe… (read more)

I have 6 websites that I currently cannot sign into using Firefox. Support tells me to use those two crap browsers Chrome and Edge. I end up using Edge because it is embedded in my computer and I cannot delete. I will not install Chrome and have put on Avast Secure Browser and CClean browser. Both are just Chrome with a new gooey. My Father is also having the same trouble. Most of the sites are for Utilities and rewards programs. Avast is also blocked. Are you aware and working on getting this fixed?

Asked by Dawn Smiley 4 months ago

Answered by ThePillenwerfer 4 months ago

  • حُلّت

I can't anymore

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my acc… (read more)

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my access to the bank. EVERY SINGLE TIME. I waste HOURS reading articles, calling the bank IT dept, chatting with people who are on 3 calls at once, only to hear them tell me to "just use chrome." I clear the cookies, clear the cache, reboot, follow all the prompts in the settings and THEN the damned bank server doesn't recognize the device so it forces yet ANOTHER password change. It happened again TODAY and it makes me so sad but I cannot do it anymore. I am STILL now (going on 4 hours) trying to access the billpay page @ Xantanderbank. (ahem, secure codename) I am forced now, by this craziness, to use the imbecilic duckduckgo which is A) and offensive name and b) you KNOW it nowhere near the product you have built but I CANNOT DO THIS ANYMORE. Thank you for the time it takes to read this diatribe. I appreciate it.

Asked by cmaloof 3 months ago

Answered by NoahSUMO 3 months ago

  • حُلّت

Unable to sign in to google Account

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox… (read more)

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox

every time i try to sign in i get redirected to https://support.google.com/accounts/a.../32050?hl=en

Heres some of the things i tried:

  • Clear cache and cookies
  • "repair" Firefox from the uninstaller
  • Reinstall Firefox

To be honest it is quite a bit annoying and i cannot find a solution thanks in advance for any help

Asked by manu2107el 3 months ago

Answered by manu2107el 3 months ago

  • حُلّت

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 3 months ago

Answered by Paul 3 months ago

  • حُلّت

Firefox ESR: Firefox translate not offered

Got a number of devices with Firefox installed, all of them Firefox Sync'ed. Most of them on rapid release version cycle and a couple of them on ESR. When https://suppor… (read more)

Got a number of devices with Firefox installed, all of them Firefox Sync'ed. Most of them on rapid release version cycle and a couple of them on ESR.

When https://support.mozilla.org/en-US/kb/website-translation it provided a clean way to browse entire pages automatically translated. Problem is that the translate option is not there.

I'm at work right now on ESR 115.15.0 / Windows 10 64-bit and no translate icon appears on the address bar when checking German or French or Japanese sites (for example). Comparing my own browser settings to another, non-ESR FF it seems that on ESR something is missing. There is only a reference "Firefox Translations" and a "Exceptions" button to it. Check the attached image.

Can't tell if this is a bug or a feature (ie ESR lacks Firefox translate).

Asked by Michail Pappas 4 months ago

Answered by TyDraniu 4 months ago

  • حُلّت

Spectrum.net website login not working

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailab… (read more)

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. "IDID-4000"

I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

Asked by tdp158 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • حُلّت

How to stop prompts for location permission when turned off by admin?

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system … (read more)

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system settings".

The problem that location has been turned off by admin on this computer. How can I stop these continual prompts from Firefox? I have checked the box in Settings to block location requests from new websites but am still getting the prompts.

Thank you.

Asked by cdeland 1 month ago

Answered by cor-el 1 month ago

  • حُلّت

I accidentally denied Firefox access to devices on my local network

Hello all There was a pop-up on my Mac'S Firefox asking if I allow Firefox access to my local network devices. I clicked on 'No' And obviously now I can't access for exa… (read more)

Hello all

There was a pop-up on my Mac'S Firefox asking if I allow Firefox access to my local network devices. I clicked on 'No' And obviously now I can't access for example my router's webpage or any other webpage fromo any devices on my local network. How I can switch it back? Internet access is working fine.

Many thanks, Bogdan

Asked by Bogdan GHEORGHE 3 months ago

Answered by mlj1 3 months ago