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can't logout from a site

Hi, With Firefox 81.0.2 64-bit running on Windows 7, I can't logout from my account on a very specific site. If I delete the 2 cookies the site wrote on my computer, I'm … (read more)

Hi, With Firefox 81.0.2 64-bit running on Windows 7, I can't logout from my account on a very specific site. If I delete the 2 cookies the site wrote on my computer, I'm then presented with the logon window and I'm able to login again but not logout until I delete the 2 fresh cookies the site just put on my computer during the new session. Should I log under a private window, nothing being written to my computer, log out is always possible. I'm also able to log out from my current session with an older version of firefox (50.1.0). This also close the session opened under Firefox 81. At the moment, only one site is behaving like this. I first asked the support of this site. Here's its reply: <<That is an interesting problem you have there! It might be that your session wasn't properly removed from our server but I know that we restarted our webserver 3 days ago, so that should have resolved itself if that was the problem. I don't have any other suggestions, but if a private window works, this suggests an issue with your cookie management of the browser.>>

Please may you help ? TIA

Asked by Youri.margarin 4 hours ago

logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (read more)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Asked by JC 3 days ago

Last reply by Travis 6 hours ago

lost bookmarks and tabs

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on … (read more)

I clicked to accept the latest Firefox add on which stated "all my bookmarks and tabs will be saved". They have all disappeared. If i click on the "old firebox data" on my desktop surely that should produce all the bookmarks and tabs. But no. Instead it brings up 2 file names with indecipherable titles. eg one begins "tula7e15.". And if you click on that you get just another set of technical titles like "saved telemetry-pings" or "features". And if you click on these it then says "file empty".

The same thing happens if I click on "Restore" or "Profile" ie it just leads me to a set of nonesense categories with nothing there. So surely there must be a simple way of restoring my bookmark titles ( I had about 40 bookmarks) given that it only took one click to remove them when I took up the firefox add on ?

Thankyou. P.s. please suggest something simple as I am not great with computer technology. Philip

Asked by philipgperry 8 hours ago

Firefox Tags missing entirely from library

Using firefox 81.0.2 for a while now i've notiec that my library is missing a tags section entirely, so have no way to manage/browse by tags. I see Bookmarks See Pocket… (read more)

Using firefox 81.0.2 for a while now i've notiec that my library is missing a tags section entirely, so have no way to manage/browse by tags. I see Bookmarks See Pocket List downloads see synched tabs

but no tag option anywhere . i can edit bookmarks and add tags, but have no way to manage or view by tags.

Thanks for any help.

Asked by jesse11 19 hours ago

Adobe Flash Player finishing in December 2020

Adobe Flash Player is finishing 31 December 2020 in Australia, what is recommended to replace it or do I have something else already on my computer?? Would appreciate so… (read more)

Adobe Flash Player is finishing 31 December 2020 in Australia, what is recommended to replace it or do I have something else already on my computer?? Would appreciate some guidance if possible...

Asked by barbara 1 day ago

Last reply by cor-el 23 hours ago

My DESKTOP Firefox act like mobile

My Firefox using on desktop computer act like mobile. It is seen on the Facebook. Suddenly FB change view to https://m.face.... and is changing again each time when I typ… (read more)

My Firefox using on desktop computer act like mobile. It is seen on the Facebook. Suddenly FB change view to https://m.face.... and is changing again each time when I type https://face... or anything else. Also whole layout looks like on mobile (very weird and impossible for operating).

More - after this happening, I had communicate that I am using "NEW Web browser" and I have to login.

This is happening also on other pages which have both version - for desktop and mobile

Asked by okiem 1 day ago

Last reply by cor-el 1 day ago

Save settings, bookmarks, chronic, open tabs and installed add-ons etc.

Hello, I use firefox only on my notebook since I don't have additional internet devices. What does synchronisation exactly mean? If sync is on and I select " settings, bo… (read more)

Hello, I use firefox only on my notebook since I don't have additional internet devices. What does synchronisation exactly mean? If sync is on and I select " settings, bookmarks, chronic, open tabs and installed add-ons " in the dialog and then "synchronise": Does it mean that after a crash or freh install/re-install on this machine or on another new notebook all these categories are saved in my firefox-account(?) so I can apply them to my fresh installtion and my former last firefox session including all the settings, bookmarks, open tabs etc. are fully recovered then? What would I have to do/click to "load" all this data to my fresh installation? Would be very nice if somebody could give me a short hint :) Thanks in advance!

Asked by alien1 1 day ago

Last reply by cor-el 1 day ago

Gaming in full screen mode

Hi I play jackpotjoy slots on facebook and in order to access the chat feature the game needs to be played in full screen mode. Firefox allows me to go full screen and i … (read more)

Hi I play jackpotjoy slots on facebook and in order to access the chat feature the game needs to be played in full screen mode. Firefox allows me to go full screen and i can see the chat ect but as soon as i click on any key it goes back to small screen. Any ideas please and thanks... Ryan.

Asked by ryanhollywood1990 2 days ago

Whenever I go to save a web page, it says failed in the download history.

Whenever I save a webpage, it says failed in the Download history. The page actually does save but shows it as failed. If I double-click on the "failed" page in the Downl… (read more)

Whenever I save a webpage, it says failed in the Download history. The page actually does save but shows it as failed. If I double-click on the "failed" page in the Download history, the download history says that it saved, but if I open the re-saved page the re-saved webpage many times looks like a non-html page or simply only saves part of the page. This is puzzling in that if I ignore the false message that the page failed to save and open the page from my download folder, all looks fine. Please help, Thanks, pianotech

Asked by pianotech1 2 days ago

Browser header (address bar & toolbar) & window header disappear after watching video in full-screen mode

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole contr… (read more)

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole control interface area (address bar, menu bar, window header) disappears. This only affects the window that played the video, & although the other tabs areyet available through [Ctrl]+<hotkey>, all tabs in the wind lack the window/browser control interface. Firefox returns to normal after a re-opening of the browser. This disappearance does not resolve by just pressing the [Alt] key or by moving the mouse cursor to the top of the screen or by pressing [f] or [F11] to toggle full screen/normal. [F4], [Alt]+D, [Ctrl]+L, & [F6] are of no effect as URL input becomes unavailable (including no known access to "about:" features. [F12] does what it normally does (show webpage source code/elements). [F7] triggers caret browsing prompt. I did not bother with [F1], but all unmentioned F-keys were of no effect when pressed without combining with other keys. Perhaps it's a Win7 64-Bit issue, but I hope that you have a FireFox answer. Thanks in advance.

Asked by Strength_n_Character 3 days ago

Last reply by cor-el 3 days ago

How to update stored password

Firefox 81.0.1 (32-bit) Everything was working fine until a couple of weeks ago. Now whenever I go to a website which requires as login password it asks me for it every t… (read more)

Firefox 81.0.1 (32-bit)

Everything was working fine until a couple of weeks ago.

Now whenever I go to a website which requires as login password it asks me for it every time whereas previously it just automatically logged me in.

Even more annoying is that the login boxes are already populated with old login details. However these are not for the most recent login details (username/password).

How do I fix this?

Asked by mike.shingleton 3 days ago

Last reply by cor-el 3 days ago

How do I disable "override keyboard shortcuts" by default?

This question was already asked [this thread] but the solution doesn't work for me. In about:config, no matter what value I give to permissions.default.shortcuts, sites a… (read more)

This question was already asked [this thread] but the solution doesn't work for me.

In about:config, no matter what value I give to permissions.default.shortcuts, sites are still able to intercept my keyboard shortcuts (eg Ctrl+f).

I can disable it for individual sites, using Page Info > Permissions, but I'd like this turned off across the board because I find it creepy when sites mess with my controls.

Asked by MartyJames 3 days ago

Passwords from version 80 not showing in 81... help!

Hi and thank you for your help, I've just moved from firefox 80 to 81 and none of my passwords are showing and I'm desparate to login.. how to I bring them all up in fire… (read more)

Hi and thank you for your help,

I've just moved from firefox 80 to 81 and none of my passwords are showing and I'm desparate to login.. how to I bring them all up in firefox 81. There's 50 to 100 passwords i'm desparate for in firefox lock and a third pary password app that has also dissapeard.. in fact all apps are gone. It's like a clean firefox install from scratch, help, i need all the old functions back!

Thank you, Dan.

Asked by danieljohnscott 4 days ago

browser using facebook

On late Monday this week, my Facebook pages were drastically altered by Facebook, later in the day. Earlier that day and ever since I have used Firefox as my browser, the… (read more)

On late Monday this week, my Facebook pages were drastically altered by Facebook, later in the day. Earlier that day and ever since I have used Firefox as my browser, there were never any problems. I received a notice from Facebook, after I signed in again later in the evening that Facebook, that my browser is no longer supported by Facebook, so my pages were changed , "to offer a better experience " when using Facebook.. The pages are now narrowed, that I cannot read the entire comments anymore. I know that Firefox is indeed is a browser that is accepted by Facebook, so this is puzzling why this change was suddenly made. I have the browser updated with the latest update. I cleared my cache, as Facebook mentioned in the FAQ's, but it still is the same. Is there something I can do on my end to resolve this issue on my end? Facebook does not offer any help for specific questions, other than FAQ's. Thank you.

Asked by jimt1 5 days ago

Last reply by Wesley Branton 5 days ago