Firefox Community Forum

Hi,

Every time I restart my Firefox browsers they will sign me out of my Mozilla account. I can see the email address associated with my account and 'Account disconnected'. I have to go through the process again every time I use it. I am using default privacy & security settings.

I am using :

140.3.1esr (64-bit) on Debian Trixie 143.0.4 (aarch64) on MacOS Tahoe 26.0.1 143.0.1 (64-bit) on OpenSuse Tumbleweed 20250929

Can you please help me resolve this?

Hey everyone,

I have been having this weird issue with Firefox lately every time I close the browser and open it again, I get logged out of all my websites. I’ve already checked the settings under “Privacy & Security,” and I do have “Delete cookies and site data when Firefox is closed” turned off, so that’s not the problem. It’s super annoying because I use a few tools daily, including my site https://calculadoridadegestacional.com.br/ and I have to log in again every single time. I’m on Windows 11, using Firefox version 131.0.1 (64-bit). Any idea what could be causing this? Cache? Profile issue? Would appreciate some help..

У меня Windows 11 Pro, скачивал firefox с прав администратора, но обычно после установки в правом верхнем углу появляется значок входа в аккаунт фаерфокс, которого сейчас у меня нету. Прошу если кто-то знает ответ или сталкивался с проблемой - помогите, мне срочно нужны пароли, которые остались на аккаунте

Hello I finally install a proper win 11 on my laptop . Everything work fine except that i don't have acces to my mozilla account on firefox . But everything work fine on win 10 on the others computers i have. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-09-23-08-17-52-460dab.png i uninstall and reinstall few time firefox but not change . https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-09-23-08-19-48-15e59f.png dl and installed from offical mozilla link or microsoft store give the same bad result What i m doing wrong ? this is a know bug ?

Somehow, I was logged out of Firefox on my PC laptop. I forgot my password, so I changed it. I received a confirmation that it was changed. I can sign in on my Android phone using the new password, but when I try to do it on my laptop, I am told that it's an invalid password. I tried many times with no success.

Somehow, I was logged out of my Firefox account on my PC laptop. Because I forgot my password, I went through the process of changing it. I received a confirmation from Mozilla, saying that I had correctly changed the password, but when I try to sign in, it says that the password is wrong. I tried several times with no success. Because I never did anything with my Android phone, I am able to access my Firefox there. I have no idea what to do next.

My original recovery key has 28 letters, but sign in on new laptop is asking for 32. Also, original password cannot be revealed. I am trying to open my account on a new laptop. Help! Trying to transfer from Windows 10.