Showing questions tagged: اعرض كل الأسئلة

Cookies and Site Data does not clear

v 91.0.1 on Mac Tried 2 ways. No effect. - Settings >> Privacy and Security >> Cookies and Site Data >> Manage Data, or Clear Data--both leave cookies … (read more)

v 91.0.1 on Mac Tried 2 ways. No effect. - Settings >> Privacy and Security >> Cookies and Site Data >> Manage Data, or Clear Data--both leave cookies after Removing or Clearing All. Looks like 16 MB of cookies remain--from 2-3 weeks old. Tried repeatedly-- the list is cleared (while selecting remove All), then immediately comes back in entirety once I check again.

- Menu >> History >> Clear Recent History >> Clear All, "Everything" >> No effect.

- I deleted a Firefox profile that was not in use. No effect.

THX for guidance. best to All.

Asked by srih4 3 hours ago

Last reply by cor-el 2 hours ago

save dialog spawning active finder extension every time it gets called

Hi there Whenever I use the open/save dialog all the active "Finder extensions" spawn a child process even if they already have one running. I'm not sure this is a Firefo… (read more)

Hi there

Whenever I use the open/save dialog all the active "Finder extensions" spawn a child process even if they already have one running. I'm not sure this is a Firefox bug or a macos (api) bug. I have the Betterzip and Graphicconverter Extensions active. This seems to have started with version 92 and/or 93. In the beginning everything seems alright, but after a while the finder/system begins to beachball for 20-30 seconds. When I then try to quit firefox the whole system becomes unresponsive and I have to power-off with the switch.

This is with the latest macos 11.6 and FF 93.

Kind regards,

Dhark01

Asked by dhark01 11 hours ago

Firefox in love with iTunes

What's the story with Firefox being so madly in love with iTunes, the moment I open Firefox, iTunes opens. Worse even. I can't close iTunes. It keeps opening up until I c… (read more)

What's the story with Firefox being so madly in love with iTunes, the moment I open Firefox, iTunes opens. Worse even. I can't close iTunes. It keeps opening up until I close Firefox.

Is this some kind of another MANDATE now? Part of the NWO? You MUST accept iTunes to jump into your face if you use Firefox?

Makes me dump this piece of intrusive waste for good, really. I am so sick and tired of this Tech-Tyranny ruling our brains, telling us what we MUST WANT and accept.

Asked by tyrannyfighter 1 day ago

Last reply by cor-el 1 day ago

Delete History Not Working

Despite everything I have tried, including uninstalling and reinstalling Firefox, my delete history function is not working. I have also gone through most of the tips and… (read more)

Despite everything I have tried, including uninstalling and reinstalling Firefox, my delete history function is not working.

I have also gone through most of the tips and tricks offered via your online support library.

Any advice would be appreciated!

Best,

Robert

Asked by footprintdigitalnyc 1 day ago

Last reply by cor-el 1 day ago

no Firefox video player for CNN videos?

I've written about this before, but no help? I'm using Firefox Mac 78.15 (up to date). When I go to CNN and select a video, a thumbnail (still image) of the video appears… (read more)

I've written about this before, but no help? I'm using Firefox Mac 78.15 (up to date). When I go to CNN and select a video, a thumbnail (still image) of the video appears, but no player with controls, so no video. When I do the same on Chrome, I get a video in a video player, which plays just fine. Also, all other videos on FIrefox (YouTube Fox News, etc.) play just fine?

Asked by williemyers123 1 day ago

Last reply by FredMcD 1 day ago

Firefox launches new browser when printing PDF files

I am on macOS Mojave and since the last Firefox update, I have been experiencing problems when printing a PDF attachment in my email. When I open the attachment, it open… (read more)

I am on macOS Mojave and since the last Firefox update, I have been experiencing problems when printing a PDF attachment in my email. When I open the attachment, it opens in html which is fine. Then when I click print, a new tab opens with the printer settings, etc. but Firefox also launches a new browser, not just a new tab in the same browser. I have tried to change the print settings, reset the print settings, etc. but it has not helped. I can print the same attachment in another browser, such as chrome or safari without any issues.

The attached image shows my browser in the background with the pdf and printer window open in one tab and then the newly launched browser in the foreground which is blank.

Asked by heather27 1 day ago

Firefox suddenly saving Audible files as mpeg4 video files instead of aax

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. H… (read more)

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. However, unlike audio .mp4 files, Firefox is encoding them as VIDEO .mp4 files. The files do not open in iTunes nor media player as (obviously) they aren't actually video files.

The files download properly as .aax files in Safari and Chrome so this is a Firefox issue and a recent one at that; thus, it could be related to the recent Version 93 update. There are a few others who have mentioned this issue in the community forum, but as far as I can tell no one at Mozilla has actually addressed the issue or offered help.

Yes, you can change the file extension to .aax once downloaded and it opens fine. The point is that there is no discernible reason the files should be categorized as video files in the first place, and since this function has been working for years until recently this seems like a bug the Mozilla team should fix.

Asked by fidele1922 2 days ago

Last reply by cor-el 2 days ago

Firefox and Audible.com

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax fil… (read more)

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax file I'm going to download. The problem - In the past week, the pop up window now shows that I'm about to download a .mp4 file. That doesn't play nice with Apple Books or my iPhone. I've called Audible several times, but they haven't been able to help. If I use Safari, the .aax file is downloaded correctly. This is a Firefox issue. Any ideas here?

Thanks for your time and help! --Scott

Asked by seschreiber 3 days ago

Last reply by cor-el 2 days ago

Slow printing on Mac

Printing pages from firefox browser to my printer is extremely slow. I followed troubleshooting steps including shutting off print preview in firefox. I posted a bug repo… (read more)

Printing pages from firefox browser to my printer is extremely slow. I followed troubleshooting steps including shutting off print preview in firefox. I posted a bug report but haven't received any further assistance.

Asked by egutwillig 2 days ago

Facebook cookie and data storage removal

I am having problems clearing Facebook cookies and data storage. I have cleared the cache numerous times and always FB is at the top of the list with 0 cookies but 17,179… (read more)

I am having problems clearing Facebook cookies and data storage. I have cleared the cache numerous times and always FB is at the top of the list with 0 cookies but 17,179,869,184GB Data Storage. I delete that as well and it comes back. I have run my Smartscan and optimized. This showed up recently and it makes Firefox very, very slow. What are some other options to try

Asked by GlobalNomad 2 days ago

Last reply by cor-el 2 days ago

Firefox 93: I can't even type!

Ever since I updated, typing has become incredibly challenging... There's big delays in the words showing up, letters come out in the wrong places, & it doesn't impro… (read more)

Ever since I updated, typing has become incredibly challenging... There's big delays in the words showing up, letters come out in the wrong places, & it doesn't improve even when I clear cache, clear memory, & refresh pages. I don't know what else to do. Should I delete and re-install Firefox, or replace this with the previous version?

Asked by StevenCee 2 days ago

Last reply by FredMcD 2 days ago

HiDPI Screenshots Too Big

I regularly capture screenshots of pages at 1440 x 900 on a 5K iMac. When I paste these images somewhere they appear as 2880 x 1800. I've tried messing around with the se… (read more)

I regularly capture screenshots of pages at 1440 x 900 on a 5K iMac. When I paste these images somewhere they appear as 2880 x 1800.

I've tried messing around with the settings, but can't seem to find a way to make the final image 1440 x 900. Setting the DPR only seems to work if it's at 2. If it's at 1, the screen shot is the right dimension, but is missing 75% of the image.

Even though I'm on a HiDPI screen, I would love to be able to capture a 1440 x 900 screen and have the image actually end up being 1440 x 900. Is there a trick to this?

Asked by christian_mills 3 days ago

FireFox Tech Help

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is t… (read more)

hey! I am trying to import my safari browsing history to firefox, but it's not letting me. For some reason, it's allowing importing my bookmarks and not my history. Is there a way to export my browsing history from safari to firefox?

Asked by jas.alvarez002 5 days ago

Last reply by TNorth 4 days ago