Showing questions tagged: اعرض كل الأسئلة

Turn off update nag on MacOS

What is the way to turn off the daily firefox update popup nag on MacOS? I've noticed Mozilla is heavy handed at shoving updates down your throat that break things but a… (read more)

What is the way to turn off the daily firefox update popup nag on MacOS? I've noticed Mozilla is heavy handed at shoving updates down your throat that break things but always come up short on communicating what changes were made. The last update broke printing and now it takes 2 minutes for timeout to occur every time I want to print a page. So I know there is a large community of users who want to turn off update nags, suppose every one of those users submitted a new complaint on a daily basis to nag Mozilla to turn the f*cking update nag off. What will it take?

Asked by MarkHHunt 2 hours ago

Last reply by FredMcD 2 hours ago

FF still consumes a big chunk of RAM allocation

I posted a similar request here: https://mozilla.crowdicity.com/post/742615, because "Submit Feedback" link redirected me there. Maybe this is the right place for the fee… (read more)

I posted a similar request here: https://mozilla.crowdicity.com/post/742615, because "Submit Feedback" link redirected me there. Maybe this is the right place for the feedback.

The release note of FF Ver:93 states this:"When available system memory is critically low, Firefox on Windows will automatically unload tabs based on their last access time, memory usage, and other attributes. This should help reduce Firefox out-of-memory crashes. Switching to an unloaded tab automatically reloads it."

This is something those of us with modest RAM (4GB, in my case) have been waiting for, for quite a while. But, FF continues to hog significant memory in spite of the claimed changes as above. I don't see any perceivable changes to my system performance thus far even a few days since the update. The issue, as you'd know better, elevated RAM usage invariably causes a continual spike in Paging, leading to excessive Disk (HDD) usage > resulting in an unresponsive system, which eventually ends up in a system freeze (in my case at least). The only way out being a hard power-down and restart of the system.

I have also set the "Content process limit" to 4 in the settings to no avail. We'd appreciate if you could configure FF behavior to adapt when system resources are low than wait for things to be critical.

Asked by BRC 1 month ago

Last reply by cor-el 9 hours ago

Page rendering issues on certain pages

On certain pages, the rendering is completely off. For example, on Vimeo.com, all the text is gone (see attached pics). I tried Refresh Firefox, but the problem persists.… (read more)

On certain pages, the rendering is completely off. For example, on Vimeo.com, all the text is gone (see attached pics). I tried Refresh Firefox, but the problem persists. I tried Troubleshoot Mode and that fixes the problem. But when I restart and disable all of my extensions, the problem continues.

This only happens on my work computer Firefox. The Firefox versions at home on multiple computers work just fine.

Any thoughts?

Asked by Aaron 1 month ago

Last reply by FredMcD 3 days ago

Credit card saving does not work

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not… (read more)

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not saved. If I go into settings where one can view the saved cards and enter the info to save a new one, I can enter one but again it does not actually save. There is no error, it just doesn't save. Tailing journalctl shows no errors, and launching Firefox from a console and watching the output doesn't show any error either.

It's been this way over several updates over the course of a few months (as long as I've been using Firefox on this computer).

Asked by Eric S 2 weeks ago

Last reply by jonzn4SUSE 4 days ago

Firefox 93.0 always attempts to restore previous session, even though I have that option disabled.

I want to completely disable the 'restore previous session' option. I want to start a new session with my preset home pages 100% of the time. Having Firefox display a pag… (read more)

I want to completely disable the 'restore previous session' option.

I want to start a new session with my preset home pages 100% of the time.

Having Firefox display a page 'unable to restore previous session' with the options of 'display previous' pages and 'start new session' is inconvenient at best. I do not want to see that page, I just want Firefox to automatically start a new session every time I open it.

In the Tools menu settings tab, the 'Restore previous session' checkbox is not checked.

Asked by nitehawke13 1 month ago

Last reply by cor-el 1 week ago

Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (read more)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

Asked by SkyTraveln 1 month ago

Last reply by ddelavie 1 week ago

How to force a newly securely generated password to be generated?

This is interesting, Firefox has a feature where clicking in a Password box brings up the option to"Use a securely generated password" option... which is cool, except tha… (read more)

This is interesting, Firefox has a feature where clicking in a Password box brings up the option to"Use a securely generated password" option... which is cool, except that for some reason it's not letting me generate a NEW one on this website I'm on, it keeps giving me the exact same password as my old one!

This is problematic because the website won't let me re-use a previously used password when resetting my password!

How do I tell Firefox to generate a brand new securely generated password?

Asked by Franpa 1 week ago

Last reply by cor-el 1 week ago

recover passwords from a Disabled computer

Hello, My MacbookPro is completely nonfuntcional. Dead. I wonder how I can recover my logins and passwords for use on a new computer. I cannot allow synching from the … (read more)

Hello, My MacbookPro is completely nonfuntcional. Dead. I wonder how I can recover my logins and passwords for use on a new computer. I cannot allow synching from the old computer because it will not boot. I'm desperate.

Asked by Jamie 1 month ago

Last reply by Bithiah 1 week ago

youtube video lag

Hi there! When I watch a youtube video the screen stops every few seconds but the audio keeps playing. My browser is up to date and I added h264ify I saw in a post about … (read more)

Hi there! When I watch a youtube video the screen stops every few seconds but the audio keeps playing. My browser is up to date and I added h264ify I saw in a post about this problem, my drivers are up to date and other sites play just fine. Wish to solve this problem before switching to Edge or Chrome, any advice or help is much apreciated. Thank you

Asked by deridder.1 1 month ago

Last reply by Bithiah 2 weeks ago

Task Manager shows 11 Firefox running

I had 9 Firefox applications running in my Task Manager which was taking up too much memory (over 50%) I came across this topic and solution here and reduced the processe… (read more)

I had 9 Firefox applications running in my Task Manager which was taking up too much memory (over 50%)

I came across this topic and solution here and reduced the processes in the settings from 8 to 5.

Instead of reducing the number of processes - as stated in your reply - they have increased to 11 with only 2 tabs open.

Any idea what is going on here, and how can I REDUCE the number of Firefox processes?

Asked by quantum888 2 weeks ago

Last reply by cor-el 2 weeks ago

No Sound - You Tube

No sound at all with you tube videos. Started in last few weeks. Any explanation and/or fix would be appreciated. Latest version of Firefox 93.0 64 bit - Win 10. Have ch… (read more)

No sound at all with you tube videos. Started in last few weeks. Any explanation and/or fix would be appreciated. Latest version of Firefox 93.0 64 bit - Win 10.

Have checked the basics of sound settings. Sounds turned on and working fine on any other application and through the browser - just you tube clips are void of any sound.

Asked by martin.birch 1 month ago

Last reply by Bithiah 2 weeks ago

Latest Version of Firefox

I keep getting reminders to install the latest version of Firefox. Is the latest version going to remove the menu bar at the top of the screen as Thunderbird did? That is… (read more)

I keep getting reminders to install the latest version of Firefox. Is the latest version going to remove the menu bar at the top of the screen as Thunderbird did? That is the dumbest thing that Mozilla ever did. If that bar is gone, I don't want the latest version.

Asked by rjziemba 2 weeks ago

Last reply by jscher2000 2 weeks ago

Custom keyboard shortcuts

I would like to make keyboard shortcuts, i.e. type the first two letters of my email address so my full email pops in and I don't have to type my whole email EVERY SINGLE… (read more)

I would like to make keyboard shortcuts, i.e. type the first two letters of my email address so my full email pops in and I don't have to type my whole email EVERY SINGLE TIME.

Asked by shelliechristman 2 weeks ago

Frequent page crashes on a variety of sites

Here are some crash report IDs: bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4… (read more)

Here are some crash report IDs:

bp-b62fab6a-df71-4382-bea5-d03050211024 bp-91a966b5-2a88-4712-b169-8f8dc0211024 bp-b8403004-faf3-4e38-a07d-201230211024 bp-666b6fbf-ecf4-4085-9ac8-58dae0211024

Asked by sglenn06 1 month ago

Last reply by FredMcD 2 weeks ago

Fraud Connected Services Two-step authentication

RE: FRAUD - pending investigations - FTC 130602883 , IC3 , Seattle FBI and Olympia Police with ID theft / Fraud alerts RE: PROPERTY THEFT - Thurston County Sheriff's Offi… (read more)

RE: FRAUD - pending investigations - FTC 130602883 , IC3 , Seattle FBI and Olympia Police with ID theft / Fraud alerts RE: PROPERTY THEFT - Thurston County Sheriff's Office Report Number 21-200531

Today, 11/14/2021 I logged into my Mozilla Firefox account normally ( it's been a long time since I used SYNC due to HACKERS found out in 2019 + ) - I needed to write down / log all connected services plus devices / IP addresses and decided to add Two-step authentication as recommended for EXTRA security after changing my password.

The moment after I added + activated Two-step authentication via GOOGLE authentication 11/14/2021 5:34 AM -- my account re-synced itself and DELETED my CONNECTED SERVICES LIST:

There should have been / WAS ABOUT 5 DEVICES or more in the past 6 years when I logged in. THEY COMPLETELY VANISHED - they are also under investigation. [I also reported fraud / ID theft to FTC and had to freeze my credit.] One of these connected devices being a laptop / PC named " HEV " [stolen from me and reported to Thurston County Sheriff's office] and another newer one with my initials " pt " - with possible older mobile device most connections from over 2-5 years ago -- with the current computer I am on (that stayed on the list). After that moment - Mozilla Firefox and Google Services gave me errors -- unable to upload images // buffering and page loading (up until estimated 6:20 AM) -- no idea why and there are no service alerts / outages with COMCAST XFINITY my ISP.

The list of devices / logins is EMPTIED -- what else got erased or re-synced? I DIDN'T AUTHORIZE A DELETION!

Sincerely, Patrick Turner

Asked by Patrick Turner 2 weeks ago

Firefox has slow internet speed

Firefox (and Thunderbird) has become slow in recent days. I've used the Refresh option, removed all add-ons and it's still slow. The best Speed Test = 23Mbps. With Micro… (read more)

Firefox (and Thunderbird) has become slow in recent days. I've used the Refresh option, removed all add-ons and it's still slow. The best Speed Test = 23Mbps. With Microsoft Edge = 116Mbps.

Asked by alan_horn 1 month ago

Last reply by FredMcD 3 weeks ago

Recover user data

Newest version of Firefox created extreme issues with my iMac. Did everything possible to try and remedy slow opening, crashes, freezes, etc so I used TimeMachine and ins… (read more)

Newest version of Firefox created extreme issues with my iMac. Did everything possible to try and remedy slow opening, crashes, freezes, etc so I used TimeMachine and installed previous Firefox version but in process I lost all my bookmarks, etc. Firefox created folder of old user data and placed it on desktop called: Old Firefox Data. However, everytime I go through process of trying to reinstall it via Firefox help page under Profile, all I get pulled up to reinstall is Safari or Chrome. How do I get Firefox to pick up Old Data File?

Asked by cliffvincent 3 weeks ago

Last reply by cor-el 3 weeks ago